- 2816 Longview Dr, Jonesboro, AR 72401
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Southern Pioneer Property & Casualty Insurance Company”?
Customer feedback is predominantly negative, highlighting significant concerns with Southern Pioneer Insurance's service and policies. Many reviewers express dissatisfaction with the company's handling of claims, citing experiences where necessary coverage was excluded without clear communication. The customer service experiences described are often alarming, with reports of rudeness and unprofessional behavior from representatives. Additionally, reviews indicate a lack of transparency regarding policy terms, leading to frustration for long-time customers. Overall, these issues contribute to a critical perception of the company.
What Users Like The Most
- I have garage liability with Southern Pioneer for several years.
- Southern has always paid the few times I needed their help.
What Users Like The Least
- They are a very lowdown insurance company.
- The rep was very rude, wouldn't state who she was.
- They found a way out of paying both of my claims.
Recommended Reviews
I have garage liability with Southern Pioneer for several years once got another insurance company for a short time because needed car rental insurance but Southern has always paid the few time I needed their help almost 30 years.
They are a very lowdown insurance company. I paid 500 down to get started and pay almost 200 a month. Then 2 months later we received a letter excluding
our roof from the policy which is what you need insured mostly. Any new homeowners please don't go to them. Find another company.
We recently requested from our local agent to have a rep from Southern Pioneer and inspect our property after we had a new roof installed 2 years ago. The rep was very rude, wouldn't state who she was and who she was with(Company), and here's the "kicker."
Excluded our roof from our policy even though it was included in our previous policy. Furthermore, back dated our current policy!!
- 2816 Longview Dr, Jonesboro, AR 72401
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated