Southern Maine Remodeling

Our kitchen/living room remodel is close to completion and we want to thank the entire team at Southern Maine Remodeling. They have all been extremely professional and personable. We especially want to thank Ray Callahan for his professionalism and great attention to detail. Thank you to this amazing team!

Southern Maine Remodeling does excellent work, cares about the community and is locally owned. Onto the tl;dr:

During the most recent ice storm a giant tree limb landed on our house and punched a large hole in our roof and attic wall. While that was traumatic and thankfully we are OK, what I didn't expect was not being able to hire anyone to fix it!

Although we had the money from our insurer I was told by anyone we reached out to that our job was too big or not big enough for them. Roofing companies told us they couldn't do our roof until the structural damage was first fixed. Carpenters capable of that job were booking out for months and years. Many ghosted us. Others said they don't want to deal with an insurance claim. Almost three weeks of trying to find help, things looked hopeless. THAT is an awful feeling!

Southern Maine Remodeling is only 1/4 mile away from our house but it never occurred to me to reach out to them; after all they do high-end remodels. Why would they want to mess around with a job like ours? No doubt they were booking far out anyway.

I was wrong about one thing: they DID want to help us! Yes they had people waiting months to have a new kitchen, etc, but when they learned of our desperate situation they put us in front of the line! That is AMAZING!

I can't express the relief we felt when they showed up at our house a couple of days later and began the work. The work itself has been nothing short of excellent. We have new siding where the tree hit and now a new roof. Even though they subbed out for that portion with a quality roofer they made sure that ours got done now instead of sometime late summer.

Because of our experience we will be hiring them for any remodeling jobs in the future and I recommend you do the same. This is a local company with earnest, friendly people doing excellent work. Joey and Tom will make sure that everything is done to your satisfaction when they check in in the morning and after the jobs are complete that day and are available between then, too. Ask for Joey if you want them to take care of your home, too!

We needed immediate help after noticing the back wall of the garage was pushed out with water damage , we also wanted to replace warn materials on the front porch. I called, Mr Varney came out quickly , worked out a quote and promised action within a month. The water damage was an estimate, the work done was professional and the cost was under 50% of the estimate. The porch looks great and again great work on budget. An outstanding experience working with these professionals. I recommend them highly

Phoned regarding what I would guess to be a 200K-300K remodel. A nice receptionist took down the details and said that someone would phone back in a couple of days. A week later with no response, I tried again. The receptionist said that the person was in a meeting and would phone later that day. That was three weeks ago. Obviously, they are too busy to even politely decline work. Even if they did accept your job, how could you trust them to complete it? Avoid!

Southern Maine Remodeling did an amazing job remodeling our TV Room. All of their team was prompt, courteous, and professional and always available if we had questions. We will be hiring them back to refinish our kitchen floors. We have been very happy with their results and would highly recommend Southern Maine Remodeling to anyone.

We inquired about a quote for a new mudroom addition and had a visit from Neal their sales manager. Neal communicated with us prior to the visit and showed up exactly on time. Unfortunately we are not able to proceed because we do not have enough setback to our property line to be able to do the addition we hoped for, but Neal educated us on this point and was extremely professional and courteous. We would definitely use SMR in the future!

Had an absolutely insane experience with one of their workers/drivers. Got off the highway in Scarborough and was almost ran into while trying to switch lanes to go through the light on Hagis Parkway. This driver then proceeded to swerve back and forth behind my car while gesturing to a row of 7 cars to speed up! It was absolutely insane and dangerous driving. So unprofessional and careless. He could have caused an accident multiple times.

We did a significant gut-renovation job with Southern Maine, including 2 bathrooms, a kitchen, a deck, moving walls, structural reinforcement, roofing, electrical, plumbing and HVAC. We are very pleased with the results. The workmanship is outstanding, the challenges they faced in our home were significant, to include fixing large mistakes made by previous contractors. We did experience delays which I attribute mostly to COVID, supply chain challenges, labor challenges, etc., and so feel very reluctant to put any of that on the Southern Maine team who were professional and thorough during the yearlong project (anyone working in business has experienced these challenges). My one area for improvement would be communication, which was inconsistent in the latter parts of the project. That said, I would recommend them to anyone with a challenging renovation. This team should be proud of the work they did on my project. Thank you to the Southern Maine team!

Highest recommendations for this company. We had a large deck installed, replacing an old one. They worked with us and offered suggestions to improve the new deck. The workers were great - they were punctual and very detail oriented. We are extremely happy with the finished product. Thanks!

We are so happy with our new master bathroom!
The members of the team at Southern Maine Remodel were professional , skilled, organized and kept the work area neat and clean. And everyone was just so nice! Thank you so much for everything!
Would we hire them again? Absolutely!

Just had several thousand dollars worth of work done. Great experience with these guys. Absolute professionals. On time, skilled and helpful, with quality work. I will be using Southern Maine Remodeling for all of my contractor needs from here on. Thank you SMR!

MARCH 18, 2016,

I HAVE WORKED WITH TRAVIS BLAKE PRIOR TO OUR CURRENT REMODEL EFFORT. I CALLED HIM AGAIN FOR AN ESTIMATE FOR THIS FIXUP. I ACCEPTED HIS BID AS BEING FAIR AND REASONABLE FOR THE QUALITY OF WORK HE HAS DONE FOR US WHILE WORKING FOR MAINE PROPERTIES. I MADE THE CORRECT CHOICE AGAIN. TRAVIS AND I REVIEWED THE WORK TO BE ACCOMPLISHED WITH TIM MURRY AND CHRIS MACISSO. THEY PROCEEDED TO COMPLETE THE WORK IN VERY SHORT ORDER. THE QUALITY IS PERFECT, TIM AND CHRIS ARE TREMENDOUS TO WORK WITH AND I ENJOYED HAVING THEM IN MY HOME. STEVE MACISSO WILL COMPLETE THE PAINTING IN ONE MORE DAY, HIS PAINTING IS PERFECTION AND HE ALSO IS A PLEASURE TO WORK WITH. I ENJOY DEALING WITH TRAVIS AND HE HAS SURPASSED MY EXPECTATIONS FOR THE SECOND TIME. I WOULD HIGHLY RECOMMEND SOUTHERN MAINE REMODELING AND MR. TRAVIS BLAKE.

SINCERELY, STEPHEN C. RENDALL SR.
PORTLAND, MAINE