Southeast Restoration of North Metro Atlanta

We've hired Southeast Restoration twice and had great experiences both times. Everyone was great and Dave Inabnit was phenomenal for the bigger of the two jobs.

Communication is key in crisis mode and everyone on the team was great at keeping me up to speed on the situation. They all did a great job taking care of my water damage and I’m thrilled with the results. Highly recommend Southeast Restoration! Thank you so much.

My experience with the Southeast Restoration team was stellar. I got a quick and fair estimate and work began promptly. Everyone that I interacted with was friendly and extremely professional. The crew was also respectful of my home and they competed the work on schedule and to a very high standard. I highly recommend them!

After a major waterline break flooded our basement, we were left with significant damage—soaked carpet, ruined drywall, damaged doors, and two broken hot water heaters. Our insurance provider, USAA, referred us to Southeast Restoration, and we are so glad they did.

From day one, our project manager, Steve Phoenix, was outstanding. He was professional, responsive, and truly cared about restoring our home the right way. Steve guided us through the entire process and made a very stressful time much easier to manage.

The Southeast Restoration team handled everything—carpet removal and replacement, drywall repair and painting, door fixes, and all the necessary mitigation work. The quality of their craftsmanship and their attention to detail were excellent throughout the project.

Thanks to Steve and the Southeast Restoration crew, our basement looks fantastic and feels like home again. We’re incredibly thankful for their hard work and highly recommend them to anyone in need of top-quality restoration services.

Southeast Restoration is working on a project in our basement, cleanup after a water leak. They have cut out a section of the wall and dried that area
Now we wait for the next person to inspect the area and plan a repair.

Dave did an outstanding job and was very understanding and helpful in all the things related to the different aspects of the job.

Caden Aden & Max did an outstanding job. Took care of all our needs as far as boarding & debris cleanup. Put in long hours showed up on time or early. Couldn’t ask for a better team!

After a small fire in our basement, we are overwhelmed with the amount of damage and mess. Southeast Restoration expertly walked us through the process every step of the way. We are so happy to now have our home looking even better than it did before! They cared for our home with a level of kindness and professionalism that one rarely sees these days. They took extra care to make sure the job was done to our personal satisfaction. Everyone we worked with from supervisors, office staff, painters, etc. was friendly and courteous. This helped tremendously ease the stress of an otherwise difficult circumstance. Would highly recommend!

You failed to provide correct information. My wife was told she could change the paint color but she was not told that you would not paint the kitchen, bathroom, and extra bedroom. This was not told to us until after the painting was complete.You did not offer a color that matches our original flooring. We find the flooring on the Mohawk website in the same class as the samples you provided, however, you wanted to charge an additional $3500.00 for the flooring that matched. You quoted me $24,000.00 to renovate my kitchen(without materials) I had it renovated for less than half of that amount(with the materials). You took too long to complete the job! I would not recommend Southeast to anyone!. The 2 rating is being generous!

My interactions with this company have been top notch all the way. My family and I needed some help after a bad hail storm damaged our roof. From the initial inspection to the final walk around the company representatives were friendly, helpful, and attentive to our concerns. They made the process easy and very painless. I highly recommend them.

On April 21st, my husband, Scott, and I awoke to find that our water filter machine had been pouring out water over our kitchen counter for 10 hours. The water soaked our hardwood floors on the main floor and poured down to the finished basement, soaking some walls, some ceiling and destroying all the hardwood floors. It was devastating.
Our insurance agent connected us with Southeast, and we could not be more grateful. Ian Parrett, Southeast's estimator, worked with our insurance adjuster to assess the extent of the damage and determine the cost to repair. As a result, all the repairs were covered, minus our deductible.
Jarrad Kinder and Jonathan Davis oversaw the entire project with compassion, skill, attention to detail, and integrity. Jonathan would show up almost daily to check on the work being done and to address any concerns we had. We can't even say enough about all the trades people who were involved! WOW!!! Outstanding! Such friendly, hardworking and skilled people! We often were not at home while work was being done, but at no time did we ever have a single concern.
Everyone we dealt with exemplified the company's core values: they care, they leave everything better than they found it, they serve with compassion, they make a difficult situation fun, and they leave everything clean.
If we could give Southeast Restoration more than 5 stars, we would! What an amazing company!

The Mitigation people were very responsive to my untimely holiday situation. Ryan and David walked me through the dry out and assessment process. I really appreciated their empathy, knowledge and guidance!

This is the second time in the last 20 years I’ve had Southeast repair a home i owned after a water leak. Not only did they restore the damage but my kitchen looks better than it did before the damage. The hey were prompt, transparent and communicated what was happening often and effectively. They also were a great liaison with the insurance carrier. I highly recommend them

Great experience from start to finish with Matthew and his team! My floors look beautiful, and I would highly recommend using Southeast for any and all restoration services and repairs.

My whole experience working with Southeast was excellent. They communicated clearly and quickly every step of the process, and the work was done perfectly.

I had a pipe burst in my basement. My insurance company recommended Southeast Restoration & I’m thankful they did! Southeast Restoration sent Max & Aidan to start the drying out process. They worked long, hard hours removing water, cutting out the molded Sheet rock, removing flooring, etc. Working late into the night. Everything has been done quickly & smoothly. I would recommend them to my family & close friends. And I would definitely recommend them to you too!

After being beyond frustrated with our water and mold damage insurance claim, my family and I were incredibly fortunate to have Aiden and Max from Southeast Restoration Group come to our rescue. They were prompt, professional, and extremely knowledgeable about the work that needed to be done. They took the time to explain everything clearly and reassured us that our home would be safe. Their calm, confident presence brought much-needed peace of mind during a stressful time. If you’re dealing with this company, these are the guys you want. Stellar service from start to finish!

The complexities of major repair were well handled by the team at Southeast. They coordinated well with my insurance company which made things so much easier. All of their personnel were cordial and competent. The project manager kept me updated and dealt effectively with the subcontractors. This really is a Five Plus review- well done Southeast Restoration!

Southeast Restoration came to our rescue during one of the most difficult seasons of our lives — while dealing with a serious water leak and facing a major health crisis. From the very beginning, they were thoughtful, conscientious, and genuinely cared about our well-being and treated us as a priority.

They went above and beyond to ensure every part of the renovation was done with excellence. The worksite was always spotless, and their attention to detail made everything look absolutely beautiful. Every subcontractor who entered our home was professional, respectful, and took their time to do the job right. Nothing ever felt rushed, and we always felt we were in good hands. We were so impressed with all the work.

Dmitriy was incredible — constantly checking in, updating us on progress, and making sure every aspect of the job was handled to the highest standard. He kept us fully informed of the schedule, so we never had to wonder who was coming or what to expect. He was always very accessible and very quick to respond to every need or question. Every worker arrived on time, and there was never a single delay.

We truly can’t recommend Southeast Restoration enough. We’re so grateful for their dedication, professionalism, and kindness. A heartfelt thank you to Dmitriy, Dave Wagner, Ben and the entire team for turning a disaster into something truly beautiful.

We had a surprise last night when the valve of our fridge water line literally blew up! Dave was the lead man that came out with Southeast Restoration. He was knowledgeable and brought a calming presence to a crappy situation. Eli and Malachi came out to help with the demo and I appreciated their youthful energy and hard work. A plus work.

We had water damage caused by a failure in the supply line to our refrigerator, and Southeast Restoration did an outstanding job handling the repairs. Our project manager, Dmitriy, was especially great - his communication throughout the process was clear, consistent, and reassuring. He kept us informed every step of the way and made sure everything stayed on track. The quality of the work was excellent, and the entire team was professional and courteous. We’re so thankful for their help in restoring our home and highly recommend Southeast Restoration to anyone in need of restoration services.

I’ve been very pleased with SE Restoration. They came promptly late Friday and worked for days. They made it an unstressed situation as possible. All the employees are respectful, courteous and professional.

We experienced an unfortunate accident at our home and Southeast Restoration came to our rescue. The communication and follow up as to status updates was exceptional. The professionals from office staff, our contact personnel of initial contact with Dave Wagner and project management team of Dmitry Grinchuk, Ben and Matt were nothing short of extraordinary. I have already made referrals to neighbors and will continue to sing their praises. Southeast Restoration made a horribly stressful situation bearable. We were treated with professionalism, respect and patience when we needed their support. Thank you! Thank You! Thank you! Robert & Peggy

One of the current restoration project Southeast Restoration team did a great job. The team is very professional, accurate in estimation and also reduced estimates when some of the work is not required during the build up process. Dave from Southeast Restoration team is excellent in communication and make the work happens.

David and his mitigation team (Caden & Isaiah) did an excellent job! They were professional and communicated with me updates throughout the process. Five stars all around!!

The service was awesome. Everyone of their workers that came out were professional and very friendly. Great company to use!

My house had water damage, southeast restoration of North Metro Atlanta was referred to me by my insurance company. They have a decent flooring company for hardwood floor, but the carpet seam across the middle of the floor was not seamed properly. A transition piece from wood to carpet going down the steps that is horrible work. The pack out pack in company did an amazing job carefully moving my furniture. The painters did a good job painting, but painted over any holes or blemishes instead of fixing them first There was a lot of work that they did not do but charged for anyway such as installing insulation in the garage and cleaning out the AC unit and ducts. Many appointment dates promised but almost all were no call no show. They ruined my ceiling trying five times to get the textured ceiling pattern right, said their main guy quit on them. They replaced trim with leftover pieces connecting them in the middle instead of the corners for a real eye sore some of my furniture and household items were broke or ruined with paint, mudding compound or carelessness. They receive a one star from me because all the promised appointments that I stood home for that ended up being no call no shows. Most of the sub contractors did not speak English nor clean up after the mess. No one checked up on them during the jobs. My ceiling is horrible eyesight and I will have to hire a company to do it right. Would not recommend to fellow veterans or neighbors.

It was a pleasure working with Max and Nat. They were very professional and informative regarding the process. I was very pleased with their service.

Very satisfied with this company and its associates that conducted my restoration. They put my mind at ease.Tripp and Britt worked with me and my schedule. I couldn’t be happier.

Everyone was great from top to bottom.
Prompt response time, punctual with ETA and very communicative with details. Chad Stanley, Chad Geist, Seth, Johnny, Max, Nate, David, and Aidan have been oniste. And Lori has been amazing with admin help!

In January, while we were out of town, we had a supply line fail causing water damage to three levels in our home. We did not know where to even begin and a friend recommended that we call Southeast Restoration. Within hours of calling we had a full crew on site beginning the water mediation and removal of our personal belongings. They spent extensive time explaining to us the entire process and have guided us every step of the way. They worked tirelessly to make sure that our house was dried out, midst freezing temperatures, a power outage and obstacle after obstacle. Once this was completed, our project was turned over to the remodeling portion of the business. Our project manager, Jarad, and onsite manager, JD, could not have made this a simpler or smoother process for us as homeowners. We were constantly provided with updates on progress. We were given task that we needed to do to keep the project moving and they answered 1000 questions every day. When we were on site, the people in our home that were working were courteous and took care of the parts of our home that were not being remodeled. Big plus, we were fortunate enough to finish our project about a week ahead of schedule which is unheard of. We could not have asked for a better partner through this entire situation. I would recommend them to anyone and everyone. (Adding a picture of my favorite room)

Thank you for assisting us at Jape Services. Your team was able to get out the same evening to assist with our needs. Everyone we have spoken with has been very professional and informative throughout the whole process. Lori G. was a huge help; once again we appreciate you guys and will call again if needs arise.

I’m so impressed with SE Restoration, specifically Ben and Aiden! Prompt response, on Sunday afternoon! Extremely professional and courteous! Great customer service. Five stars!!!!!

Working with Southeast Restoration was a great experience. Our general contractor Matthew Holmes made the whole process as seamless and worry-free as possible. 10/10, do recommend.

We had an excellent experience with the guys that came out to tarp our house today. They were very professional and respectful of our property. I would highly recommend their services.

The crew did a great job! On time and efficient, friendly! Ben Caden Josh and Johnny all very professional and were very customer service oriented.

Southeast Restoration has been great to work with. Considering the reason for the job (water damage), Matthew, our PM, has gone the extra mile to make things go smoother for us, and Kim was super helpful explaining the paperwork. Overall, everyone I’ve dealt with has been very helpful, and the people doing the work have been very polite and efficient and have done a great job. I truly recommend them!

Great experience. Very professional and communicated about every step. They got the job done in a timely manner and made everything as easy as possible. I would absolutely recommend them to family and friends.

My relationship with Southeast restoration began with a property management nightmare. My first interaction with Southeast came at a conference and I had the pleasure to meet Bubba. After showing Bubba what it was we were dealing with, he did not hesitate to let me know that this type of project is their bread and butter. From there we began our professional relationship. From there I had the pleasure of working and meeting with many other people like Seth, Chris, and Caden. They helped me throughout the entire process including dealing with Insurance. I can confidently say that without Southeast restoration this process would’ve been drawn out and much more complicated than required. If you are a property manager or a property management company and need restoration work, I highly encourage you to pursue a relationship with Southeast Restoration.

Eli and Caden did an excellent job! They were very kind, always had a positive attitude, and were ready to help with anything we needed. Their professionalism and friendly approach made a big difference.

Steve and Noah were excellent with every step of the process. They took the time explain things in detail. They were very responsive to any of our concerns. A big thumbs up to Southeast Restoration.

Always helpful and thorough. Have used this company on several occasions and always satisfied with the results. Ask for Bubba and Josh.

Max and Aiden showed up on time and quickly analyzed the water damage source. They got to work right away mitigating damage and setting up drying fans. They thoroughly documented their work. Great job!

Southeast Restoration was wonderful to work with. They were very timely and reliable. Handled our basement flooding and repairs as they promised. Would definitely use them again!

My wife and I had a small leak Saturday morning and Seth immediately came out to inspect and Eli came out about 20 minutes later to do the mitigation. We were treated like customers even though we are apart of the Southeast Restoration family. Thank you guys!

We had a wonderful experience with Southeast Restoration from start to finish. They responded to our call quickly and had mitigation underway right away, which gave us immediate peace of mind. Throughout the entire process, their communication was prompt, clear, and efficient.

Every team member involved in restoring our home (painters, floor installers, and plumbers) was professional, hardworking, and did an excellent job. The quality of their work truly speaks for itself!

A special thanks to Brit and Tripp, who were both incredibly communicative and a pleasure to work with. They helped make a stressful situation so much more manageable. We’re very grateful for the work Southeast Restoration did and highly recommend them!

WE had a home fire on Dec 12th, and have had a massive remodel which is ongoing. Josh with the mitigation team was one of the first two people on site (the day of the fire) we ever met. He answers phone and is responsive and works the problem.
Our best decision since the fire was hiring Southeast. Do not even know what second is b/c of the gap. WE are in middle of the remodel still but the mitigation team has been great, Josh with the lead and Bruce on site is a big help and communicator. Phillip has also helped us along the way. I would be remiss not to mention our estimator Ian, who was the first person on site and first face we met and walked us through the process and was a HUGE part of this. Our PM, Jimmy, has not only taken the bar, the bar that was set extremely high and held it but has also raised it.
This is not your average company/contractor and I mean that in a good way. They answer the phone, they work the problems to find a solution, b/c that is construction. Don't call anyone else.

ben and aiden did a great job and made sure everything was speedy and made sure to communicate with us

Fast, friendly, and professional team. We had a weekend emergency. Southeastern showed up on Mother’s Day to help us get our life back on track.

The Southeast mitigation team was so great to work with. Lori was so calming and great to work with. Also, Seth and Christian were so efficient and thorough. They were very competent, knowledgeable and communicated the process to us. I would definitely recommend this team.

The Southeast mitigation team was so great to work with. Lori was so calming and reassuring and Seth and Christian were so professional, kind, efficient and thorough. I would definitely recommend this team.

Southeast Restoration was a pleasure to work with on a recent home repair following a water leak in our basement. From remediation works through project completion, the repairs were completed in a timely manner and our basement was left completely spotless. The estimator Ian, and project manager Steve, were both very responsive, and kept us updated through each step of the project. They were familiar with how to handle insurance claims, and were able to liaise directly with our insurance adjuster. Their contractors arrived on schedule, and the quality of the workmanship was second to none.

Excellent customer service. The care and attention to detail expressed by the staff was remarkable. Of course, no one wants to face a problem like coming home to flood damage. Southeast Restoration set our minds at ease and handled everything calmly and professionally. They were an encouragement for my family in the face of disaster.

We had a small fire in our garage that affected some of the interior of the house. Bruce with the Demolition portion of Southeast did an amazing job! He was extremely courteous.

We had extensive water damage due to older overgrown tree in neighbor's yard.
The roots from that tree grew into our septic drainage pipes, clogging them completely.
Southeast responded promptly with a very thorough clean-up followed by a
challenging restoration. The end result was quality craftsmanship, from cabinet replacement, dry wall and paint, to flooring and even wallpaper installation.
We are very pleased with the outcome
& would recommend Southeast to those experiencing similar issues.

We can’t say enough about how professional this project was handled. Every step of the way was spelled out and everyone was punctual and always respectful of our property. Project was completed on time and it came out better than I thought it would. Highly recommend this company. I would like to give extra points to Jonathan Davis and our Project Manager Jarrad for keeping things on track.

I was going through the loss of my husband, finding out I needed surgery for cancer, and then to deal with a major water leak damage the kitchen was overwhelming. Southeast Restoration group made me feel as if I was part of their family and not just some customer.
I was reassured that I would be taken care of from the claim handler Rodney Hughes. That the did! I found out later Southeast Restoration were a Christian based company and their character showed. Britt was very kind , encouraging and inspirational to me. Tripp kept me updated and informed. Lino made sure that I was pleased with everything he did. He made sure color stain matched to my liking.
It was a relief and joy that God directed Southeast Restoration group ( the entire crew were professional and took their job seriously) in the time that I needed Professional, Trusting.Kind and Caring people.
From my Heart, God Bless you all and Thank you!!

We had a major water flood in our house. David Belisle and his team have just finshed inspecting and removing all of the damaged flooring and sheetrock. The team took great care of all our personal property and furniture. David and his team worked so quickly to set up all the high-powered dehumidifiers and fans to dry out all the affected areas. He came by every day to check on moisture levels and rearrange the equipment to prepare for restoration and repairs. David and his team are courteous, respectful, confident and caring...professional on every level. We couldn't have asked for a better experience.

Ben and Max were prompt and courteous, as well as communicative about their work. Thank you for providing and excellent service!

We had an amazing experience with Southeast! We have had three pinhole leaks in our copper pipes. The first two restoration experiences were terrible. Working with Southeast was 10x better! They made a very stressful experience feel manageable. They were prompt and cared about our home and pets. They went above and beyond the make the process and our home as safe as possible for our 1.5 year old, while we wait for the rebuild. Communication was great. We hope we don’t need their services again but if we do they will be our first call!

Southeast rescued us! We had a water disaster due to a dishwasher being improperly installed. What made things worse was that we had a contract on our home and a limited time to make repairs before the closing. Southeast responded quickly and devised a plan to mitigate the damage, repair the drywall, and install flooring on three levels of our home in about a week. It was awe-inspiring, and the workmanship was outstanding. Ian and Tripp were a pleasure to work with, and I highly recommend them for any projects you may have.

I knew of Southeast Restoration because I have a friend who works there. I knew nothing of their reputation because I had never needed their services. Then one Saturday morning we woke up with water standing in most of our living area. I only knew of Southeast Restoration so I called them. We had experienced a septic back up. We first had to get the septic problem repaired (that was done Sunday morning) then Southeast Restoration came in Sunday afternoon and took out the affected wallboard and flooring. In addition they removed all the water and placed fans throughout our apartment to dry the concrete subfloor. When our insurance (Donegal) assessed our problem and agreed that we needed help Southeast Restoration got busy restoring our lives. Every person who came to work on that restoration was very polite and went above and beyond to assure us in each step of the refinish. We had a schedule of each step in this procedure and although it seemed to take forever in our minds, the finished product was done in a timely manner and done to our complete satisfaction. Southeast Restoration fulfilled all our expectations and lived up to their reputation completely. If ever (God forbid) we need anyone’s restoration services, I know we will call Southeast Restoration.

I have great respect for USAA, my insurance company, and they recommended Southeast Restoration. If they suggested them, I knew I would be in good shape. They were absolutely right. Southeast Restoration did a huge, multi-faceted job for me, and I couldn’t be happier. The quality of their work was outstanding, and their project managers and crews were personable, patient, and professional. Tripp and Brit managed my project, and they were terrific every step of the way. They provided written project updates via text every week, had a great attitude, and made helpful suggestions along the way. I was extremely happy with Southeast Restoration, and I wholeheartedly recommend them. If I do additional work on my home, which I probably will, they will be my first call.