Solid Structures - Spokane, WA
- 9200 N Market St, Spokane, WA 99217
- 24/7 Emergency Repairs
- Warranties Offered
- Slate Roof
- Green Roof
- TPO Roof
About the Business
At Solid Structures, we take pride in our ability to manage a diverse range of projects, catering to both residential and commercial clients in Spokane, WA, and surrounding areas. Our expertise spans roof replacement, emergency roof repairs, roof vent installations, roof coatings, and gutter installations. We understand the intricacies involved in each project, allowing us to deliver high-quality results that stand the test of time. Our well-coordinated team excels in navigating complex construction processes, from permitting to final inspections.
We emphasize organization and attention to detail, ensuring every aspect of your project is handled with care. Whether you are looking to enhance your home or develop a commercial space, we are committed to providing durable solutions that add long-term value. With our focus on thorough project coordination, you can trust that your vision will be realized seamlessly.
What people say about “Solid Structures”?
{
"summary": "Customer feedback for Solid Structures shows a largely positive sentiment, with many reviewers praising the company's communication, professionalism, and quality of work. Clients frequently highlight the accommodating nature of the project managers and crews, who maintained open lines of communication throughout the construction process. However, some negative experiences were noted, particularly regarding delays in material delivery and inconsistent crew performance. Despite these issues, the final products generally met or exceeded expectations. Overall, Solid Structures appears committed to client satisfaction and high-quality service.",
"liked": [
"Great work by Solid Structures working the construction process including permitting.",
"Their process is clearly dialed in, you can tell they've been in the business for a long time.",
"Brooke was fantastic! She was always responsive and able to address any questions that we had.",
"The crews were very attentive to detail, worked super hard, and were easy to communicate with.",
"Solid Structures has been fantastic to work with!"
],
"disliked": [
"I was told the materials would arrive on site on a specific date…they didn’t arrive until 8 days later.",
"The first crew that arrived and work was steady for the first week... New crew arrived next day and there were issues.",
"Workers sitting around, lots of loud profanity, and arguing among the workers about what was supposed to get done.",
"Sometimes contractors were a bit tough to get a hold of at the time.",
"We
Recommended Reviews
Great work by Solid Structures working the construction process including permitting. Very accommodating working through coordinated scheduling between site prep and actual building construction. Framing/Siding crew did a great job as did doors and concrete work crews. Project Manager had diligent follow through and communication during entire process. Very satisfied with finished product.
Overall I was very disappointed working with SS, although I am pleased with the outcome of my 30 x 32 pole barn garage.Right from the start things were rocky. I was told the materials would arrive on site on a specific date…they didn’t arrive until 8 days later almost 12 days later..The first SS crew that arrived and work was steady for the first week- concrete, poles and trusses .New crew arrived next day and there were issues, no crew boss, workers sitting around, lots of loud profanity, and arguing among the workers about what was supposed to get done and how it was supposed to proceed.The framing inspector showed and it failed due to not having renewed plans that showed a big window on the west side. Despite me providing the window before revised plans were drawn up, they claimed it was my fault, more delays awaiting the company’s architect to draw up revision of the revision plans, took almost a week.They installed the sheathing on the roof incorrectly and was just going to cover it with paper when I called it out , the workers dismissed it , but I insisted they fix it. They then installed the metal roof incorrectly and after going back and forth and them trying to cut corners with a “fix” I demanded new panels;more delays.Work continued for a few days then they claimed they were done and were awaiting garage door people. There were missing trim pieces, eaves not completed, gable vents not installed which were all on the plans;more delays awaiting more trim and other pieces. Garage door installers couldn’t complete their install because garage door trim was not complete;more delays. We are now 10 weeks into the project that I was told would take 4.Final inspection,another fail,multiple issues including again the plans not reflecting what the inspector was seeing at the project site. They blamed the inspector for not knowing his job and it wasn’t their fault. Another 7 days of awaiting for corrections to be made. Another final inspection scheduled, another fail. The Firewall on the west side was installed improperly. Again they claimed “we do this type of Firewall installation all time”. I then get a call from SS stating they are not responsible for the fire wall corrections and I can call a contractor to finish it. I refused to make final payment until the project was done to code and passed final inspection….they finally relented and finished the project and we passed Final inspection on Aug 1- Materials were delivered mid April !!!!
I am pleased with the garage, but as you read getting there were major hassles with delayed communication, lack of worker supervision, incompetent persons on work crews, lackadaisical attitude, lack of following basic protocol (plans), at times shoddy workmanship, and lastly, unwilling to admit and correct mistakes until/unless called out! This is not a company I would ever do business with again and if you do ensure you get everything you want in the contract including timelines for completed steps, AND monitor their work closely, and ensure you don’t fully pay until final inspection is approved…..or as I would recommend, just go with another company as it’s not worth the hassle.
Reached out to Solid Structures back in early 2024 for quote on 40x60 shop in advance of starting our house build. After delays on our side and county weather road closures, we finally were able to build our shop. We did this remote (while living North of Austin TX) and working with Brooke on structure details were very easy. After a few tweaks on design and finishes to fit within our budget for this project (and Brooke being very patient with us) we finally started the build in mid-April 2025.
We made our first trip out there in late May (first time to see the completed project in person) and we were very pleased. We had met our custom home builder out on property and they were impressed with quality and construction.
Reason we went with Solid Structures was due to their patience with our inquiries, and the fact they had a patent on the type of brackets they used - these brackets didn't go unnoticed by our home builder - they were so impressed they planned on reaching out to Solid Structures to get more information for any of their clients looking to build a shop or external garage.
We highly recommend their business and our son might reach out when he's ready to build his external garage.
137 locals recently requested a quote
Company Locations
Head Office
- 9200 N Market St, Spokane, WA 99217
- 24/7 Emergency Repairs
- Warranties Offered
- Slate Roof
- Green Roof
- TPO Roof
Companies Similar in Profile
