Simpson Construction

The Simpson Companies has been my landlord for a few years now. Be nice and be respectful and they will treat you the same. I really like Rachel. She's very helpful to me.

I rented property from Simpson Companies. Unfortunately when I needed to move in it was the beginning of COVID and could only see the apartment by video. The video did show a newly renovated apartment that looked ok. I specifically asked about noise (I am nurse and do need to work nights) I was told that I would hear “some noise”, what I heard was not what I would describe as “some noise”. I could hear my neighbor above snoring, his every step above me, complete conversations and his cell phone vibrating.

There were mice in the apartment, my cats were having a great time catching them, when asked I emailed about an exterminator, the property manager responded, but nothing was ever done about the mice until I said something again. Then a maintenance worker showed up at my apartment without any notification that he was coming (woke me up after working a night shift) and wanted to put poison down, I told him that I did not want poison in my apartment because of the 2 cats and was told that I could go to Home Depot to get other traps then.

While there was construction being done in another apartment within the building , I contacted the property manager to see if I could find out how long the construction would be going on (it was very noisy), so that I could make other arrangements for sleep during the day, I got no response. Finally when it came down to me needing to sleep during the day, I reached out to the property manager again and was told that she talk to the maintenance department (never informed me of that) and she will now have to speak with the owner. I spoke with the owner, was spoken to in a very gruff manner and was told “when you complain too much, you tend to get ignored” and that I shouldn’t expect to live in a multi unit building and for it to be quiet. I’m not expecting perfect quiet, but I should not know my upstairs neighbors sleep schedule and when he’s received a text. That sums up there customer service in one sentence and it comes from the top!!

Living in a larger apartment complex now, with far more apartments and don’t have noise problems now, so you can live in a multi apartment complex and it be quiet enough to sleep during the day.

I don't normally give five stars, but I make an exception for this organization. The are prompt, punctual, courteous and know their stuff. I've used their associate brokerage firm to buy and sell many properties and would never trust another company to manage my property. I know that the folks at Simpson have my back and I can count on them for anything I need in regards to my property. I highly recommend them to anyone that is looking to buy or sell real estate, build a home or to help manage your property. I couldn't be happier.