Shoals Plumbing
- 945 Carter Dr, Tuscumbia, AL 35674
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
About the Business
What people say about “Shoals Plumbing”?
Customer feedback presents a mixed sentiment regarding the plumbing service. While several reviews highlight exceptional customer service, prompt response times, and fair pricing, there is a significant concern regarding high costs and perceived overcharging. Communication appears to be efficient in many cases, with quick responses to requests and clear quoting. However, one review expresses frustration with the high charges for the service provided, suggesting a lack of transparency in pricing. Overall, while some customers are satisfied with their experiences, the serious complaints about cost create a more critical perception.
What Users Like The Most
- Keith provided wonderful customer service and assessed the plumbing problem in minutes.
- Showed up on time. Charged me what he quoted on the phone.
- Shoals Plumbing responded to my call within an hour and was able to come the next morning to fix the leak.
What Users Like The Least
- Way too expensive. For 1 pvc piece which I had at the house and 2 couplings for my hot water heater was 320 dollars.
- I should’ve waited on my friend... still the ole man tried to charge me 480 dollars for fixing the broken pvc.
- No he wasn’t I had cameras and offered to show him.
Recommended Reviews
Way too expensive. For 1 pvc piece which I had at the house and 2 couplings for my hot water heater was 320 dollars. But I had a leak in my friend was in Tennessee. I should’ve waited on my friend when he came back told me I spent way too much money.And still the ole man tried to charge me 480 dollars for fixing the broken pvc and I asked why so high he said cause he was there for hours. No he wasn’t I had cameras and offered to show him. Please go somewhere else for your plumbing!
Keith provided wonderful customer service and assessed the plumbing problem in minutes. He fixed it with ease and the price was fair. We will definitely call him again!
Showed up on time. Charged me what he quoted on the phone. Note: I gave him details of what needed to be done, Will call again if I have more plumbing needs. Thank you for a job well done
137 locals recently requested a quote
- 945 Carter Dr, Tuscumbia, AL 35674
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
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