SERVPRO of Southeast Milwaukee, Southeast Waukesha County

Service was good, however in preforming the service they unplugged and moved our freezer. When returning it trey failed to plug it in. We lost all the food we had stored in it. When contacted about it they said they did not do it even through they were the only people in that area They said they were sorry. wow what a way to be responsible for your actions. In my option these people are not honorable and without integrity.

Libby, and everyone at Servpro is top notch. So thorough and helpful in guiding us through our debacle. I am so thankful for the help and guidance. They really care and definitely give the best service. I would recommend them in a heartbeat, to anyone. Much thanks to Libby, Justin, and Dan.

Their staff was super responsive and thorough. My leaking appliance issue really looked like it never happened in the first place—thanks, SERVPRO!

I was impressed on how wonderful the owners are and the quality of work really blew me away. I would highly recommend them.

Our septic system backed up into our basement. It was a disgusting mess and we didn’t even know where to start. We made one call to Servpro and we are SO glad we did. Jon and his team showed up immediately and completely took care of our emergency from start to finish. They handled absolutely everything so we didn’t even have to lift a finger. From cleaning up the mess, to dealing directly with the insurance company, to designing and completing the rebuild. The entire team at Servpro handled everything professionally every step of the way. We simply could not be happier with their service. Every crew that they sent to the house throughout the project was courteous, professional, knowledgeable, and punctual. All the work was completed on time and within budget. They honestly took a disgusting mess of a basement and turned it into our new favorite spot in the house. I cannot thank them enough and I give Jon and his team at Servpro my HIGHEST recommendation.

Was never happier with this service I would totally recommend this to my friends and family. The crew that was over was exceptional. Prentice, Brian and Ranko they definitely put a lot of time and effort in making this a very successful job. Thank you never been happier with my basement

Great customer service, easy to work with. They helped us when our basement had water damage, they came out to our house next day. They showed up everyday till the job was complete. Always professional. Thank you!

Great work by Jon Baucom's team! We had a main water pipe break inside our facility and within 2 hours of the service call Jon's team was onsite starting the mitigation process! His team worked countless hours for over a week getting our facility dry and safe so we could start the restoration process!

This past spring our sump pump failed and we had water damage in our basement. We called Servpro and they came out quickly to assess everything and got to work quickly mitigating everything. They have such great customer service and took care of everything when it came to all the insurance paperwork. We worked with Wesley to rebuild after mitigation and he was great and always kept us in the loop and answered any questions we had. I would recommend Servpro to family and friends.

From start to finish, Servpro and their teams were very professional and services were high quality. I was shocked at how fast they were able to get to our location and assess what needed to be done. We were in a tight spot with the selling of our location and they were able to get everything done in time. I would highly recommend them for your emergency and reconstruction needs.

Servpro of Southeast Milwaukee has done a fantastic job for are BBQ businesses. I was spending long days and cleaning our racks unit Jon came by and showed me his new setup. Thanks a lot Servpro of Southeast Milwaukee for all you do!!!!!!

When our basement flooded in Franklin, Wisconsin, Jon, Libby and their entire crew at SERVPRO of Southeast Milwaukee were amazing. Their staff responded quickly to limit the damage, and then helped us through every step of the mitigation and repair process. They also helped us through the insurance claim process to avoid any delays in the rebuild. Overall it was a great experience during a difficult time and I would highly recommend them!

We would highly recommend ServPro of Southeast Milwaukee. All the staff we dealt with were professional, efficient, and responsive to our needs and concerns. We had a weekend emergency of raw sewage that backed up into the basement of our elderly parents' home. ServPro responded quickly to our call for help, sent a crew to do cleaning and preliminary remediation of the site (to minimize the Sunday overtime costs), explained the disinfectant process, and how their on-site equipment would dry and purify the affected area. The following day they returned to do a second cleaning treatment. Once again the crew sent was extremely professional and efficient. The following day, the crew returned to do a final walkthrough and removal of their equipment. The results were great! We would also like to thank the front office crew for all of their assistance in helping us with scheduling and the insurance claims process! Everyone was just great, thanks!

Jon and his team were fantastic. Within 90 minutes of our initial call the team was on site. They were exceedingly helpful, professional, insightful, and empathetic. They walked alongside us as we had to make quick and difficult decisions. They gave us options, walked us through long term considerations, and worked quite hard (and quickly) to return the space for use. I couldn't be happier with their service!

The shower in the unit above my condo leaked and damaged the ceiling in my laundry room. The insurance company highly recommended SERVPRO as the #1 choice in residential and commercial restoration. They came assessed the damages thoroughly and explained the process. They were punctual on the appointed day and took great care with my washer and dryer when removing the drywall, spraying the mold within the walls and three days of drying out the room with heaters and fans. They were very careful with their equipment as well so as not to damage anything in my laundry room.

When they completed their part, the dry wall expert then came and finished the project.

Thank you Wes, Jason and the SERVPRO team. They were very kind, respectful and attentive to my questions.

You can confidently call upon SERVPRO for your restoration needs.

Excellent work gentlemen!

I’ve attached pictures below.

Jon, Wes and their team were great. We were super stressed after our basement flooded, but they got out super fast and started the remediation process immediately. After the basement dried out, they helped us take care of all the other problems (new drywall, painting, carpet) as well. Took a month for everything to get done start to finish (largely because of my insurance moving at a glacial pace) but they did a beautiful job.

It was such a pleasure working with these professionals and refreshing to deal with a staff who were courteous and informative regarding each step of the process.

Jon and team from ServPro were incredible from start to finish. They communicated regularly and got the clean up and restoration done quickly. They went above and beyond in multiple ways.

Whole crew was awesome and very professional through entire water remedy process! John communicated very well through whole process and remedied damage in a very quick timeline! Will recommend to friends and family and use in future if ever needed.

John and his team were quick to respond to a time sensitive smoke damage situation that I had recently dealt with. Libby was kind and helpful setting everything up. My house was laden with an acrid smoke odor from a wood burning stove and it permeated every surface. John and Marcus meticulously washed and treated every surface and managed to make it good as new. They cleaned up after themselves and had the job done in no time. I hope I never need them again but I highly recommend them to anyone who does.

Thank you to Jon, Libby & their crew for their prompt response on our recent plumbing issue. They restored not only our home but our nerves. We highly recommended them & their team.

In my condo, cold weather caused a water pipe to burst and leak into my dining and kitchen area. It wasn’t discovered right away. Jon at ServPro of Southeast Milwaukee County helped me find an environmental consultant to check for mold. ServPro handled the water & mold mitigation. Jon and staff were very competent, professional, and good communicators. I liked that they worked with State Farm my homeowners insurance directly. ServPro made a very stressful situation less so. I would recommend them 100%.

John and his crew are simply the best. There are no other words to describe the level of responsiveness, professionalism, doing the job right to making sure that my great flood of 2023 was cleaned up the. Here is the kicker the 2nd time my basement flooded within a week of the 1st clean up his team came out in a snow storm, made sure I was taken of to the same level of professionalism and responsiveness as the 1st time. The best in class service.

John and his team took great care of us when our washer flooded the 2nd floor and destroyed carpet, flooring, paint and drywall on all three levels. They not only did stellar work, but also helped us emotionally and physically deal with this crisis, responding immediately to our every concern. Feels like family:)

Servpro was quick and efficient. The staff was great, kind and courteous as well as clean. I would highly recommend them as their equipment is something that cant be replicated on your own and it gets the job done

Very happy with our experience with Servpro of Southeast Milwaukee from start to finish - they were responsive, friendly, professional, and knowledgeable. Also, they went above and beyond to understand the nature of our business and made accommodations to minimize disruption. Highly recommend!

When the hot water heater started to leak, water flooded my mom's utility room and finished family room. ServPro did an amazing job of moving furniture out of the water, extracting the water and setting up the fans immediately! Very friendly, experienced technicians eased our minds.

I used Servpro when I had a pipe burst in our basement. They were extremely kind and helpful with what we were going through. Their team responded quickly to our needs/concerns. All of them were very professional. They pride themselves in being a family business and they truly show that in the way they handle the whole experience. Excellent job at following up and always making sure we were accommodated any way possible. I appreciated that they communicated everything they were going to do and when they were in contact with insurance. If you need any help with their services, do not hesitate to contact them. Jon, Libby, Dominic and the rest of their team will take excellent care of you and your house.

If you’re looking for outstanding heavy duty cleaning than look no further, this is the team that can do the job!
Jon and his team are professional, thorough, and hardworking!
We hired the team to clean out an old farmhouse that had been neglected for years and what a remarkable job they did!
I couldn’t believe what an amazing job they did on a 100+ year old cellar. So clean and no more stinky basement smell:)
I highly recommend!

SERVPRO assisted with clean up and repair after a fire at my father's home. I truly appreciated that they were there immediately after the fire to secure the home, talk us through the process, and make the home livable. Our main contact was Jon Baucom and he was wonderful to work with. He helped coordinate communications between the insurance company and other contractors. His crew was friendly, reliable and respectful of the home. I would highly recommend this company.

Excellent work and service. They responded within 2 hours of my call and completed an absolutely wonderful service. I will recommend all my friends , family and others should they need any service that the companies provides. Simply a great service with professional personal.

We sincerely hope you never need their services, but if the need arises, you will be in excellent hands with ServePro of Southeast Milwaukee County. We came to Milwaukee from California to help out when our brother/brother-in-law was in a rehab facility and ended up with a major water disaster in his home. Jon and Libby from ServePro came to the rescue. They are two excellent individuals who sweat all the details. Their work ethic is like no other. They know how to get the job done—efficiently and effectively. Their staff is very well trained and the whole business is run very well.

The staff from Servpro of Southeast Milwaukee County did a great job cleaning our air ducts! They were courteous and respectful, on time and very knowledgeable about the process. I would highly recommend them.

Serv Pro showed up on time were very courteous and did an amazing job cleaning our carpet that had pet damage. Would absolutely use again.

So glad these guys exist! Had two issues happing at once - mold in the bathroom and a sewage backup. They were great, professional, and kind. Cleaned up the basement in a few hours and removed all the mold from the bathroom. Also, they take COVID-19 seriously which was very much appreciated.

ServPro of SE Milwaukee quickly assessed my water damage that was not visible by eye alone. With their tools, they were able to take water readings and provide my insurance company the information they needed to process my claim. Most importantly, they were able to quickly mitigate my water damage. They were professional and considerate of any messes! I highly recommend their services!

Came home from work and found water in my basement. Called Servpro of Southeast Milwaukee County. Bob and crew arrived as promised and preformed a very thorough review of the work to be done. They worked efficiently and were careful with my personal property. When the work was done, I felt confident my home in Oak Creek would be restored to its original glory.

Excellect work done by the entire staff. They were all very pleasant to work with. This is the fourth time we have had the need for their services and each time they are very professional and provide high quality of service. I would highly recommend them.

Bob and his crew were a pleasure to deal with and handled my problem with the utmost professionalism and speed.i can't say enough how impressed i am. I highly recommend them to anyone. Thanks sincerely, Bruce

I has a great experience working with the ServPro team! They were extremely responsive, professional and fast with their service. Each day I would get updated on their progress and everything was kept very clean while they were doing their work. I highly recommend using ServPro if Southeast Milwaukee for any restoration needs. Thanks!!

Servpro in South Milwaukee did a outstanding job for me. They responded quickly and the staff was Friendly and professional. If I ever have another emergency, I would definitely use Servpro again. Thank you for making a unpleasant experience so much easier to handle.