- 717 W Virginia Ave, Martinsburg, WV 25401
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Metal Roof
About the Business
What people say about “SERVPRO of Panhandle”?
Customer feedback for Servpro is overwhelmingly positive, with many praising their quick response and professionalism during stressful situations. Clients frequently mention the company's excellent communication and teamwork, which contributed to a seamless experience during emergencies. Several reviews highlight specific team members for their responsiveness and dedication to customer satisfaction. However, one review does express frustration over a missed appointment, indicating a potential area for improvement in scheduling and communication.
What Users Like The Most
- I wanted to cry tears of joy at how well they handled everything!
- They got to us very promptly and we were able to get in our home the day of our anniversary.
- Your teamwork and customer service deserves more than five stars!
- Megan took over and was so responsive and made sure we were updated.
- They came in quick and dried everything up, removed all the mold, and added a coating.
What Users Like The Least
- Made sure I was back from an outing on time and 1/2hr passed no one came.
- Called about a no show and they said they would call me back in a couple minutes.
- After another 3hrs of waiting no call.
Recommended Reviews
My letter to the Servpro in regards to the service they provided after my basement flooded. I don’t write emails like this, so when I send one you know I mean it.
I just wanted to let Servpro know Mina, Marta, Tyler and one other Laborer who cleaned and organized my basement did an absolutely amazing phenomenal job! I’ve been talking about them all week. Please tell them a huge thank you! This ordeal was so stressful and overwhelming, but when Mina ( I hope that’s her name, it was difficult hearing over the fans) called out for me to come downstairs when all was finished I wanted to cry tears of joy when I saw what they had done. Please pass this email along to them so they know how much I appreciate what they did. I realize this is their job, but they did such a wonderful job that words cannot express my gratitude. “Above and beyond” is how I would describe their workmanship or work-female-ship. Thank you again!
Tonya Fleming
Corey and Clinton We’re absolutely amazing in the midst of our terrible crisis that my husband and I had while we were on vacation for our anniversary trip out of the country. They got to us very promptly and we were able to get in our home the day of our anniversary, which we were very grateful for. Corey answered all my questions and is professional and really went above and beyond for us as well as Clinton did too. Very grateful for all their help and hard work.
Kevin, Cindy, Mike and Robert - Thank you all for your quick response and professionalism. Your teamwork and customer service deserves more then five stars! Excellent service!
- 717 W Virginia Ave, Martinsburg, WV 25401
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Metal Roof