Logo of SERVPRO of Dearborn & Dearborn Heights

SERVPRO of Dearborn & Dearborn Heights

  • 21828 Van Born Rd, Dearborn Heights, MI 48125
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

No description yet.

What people say about “SERVPRO of Dearborn & Dearborn Heights”?

There are not enough reviews yet to form a clear opinion about SERVPRO of Dearborn & Dearborn Heights

Recommended Reviews

Overall Company Rating
Good 4.2
Out of 30 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Tonya Ilderton
Jun 13, 2025

Maureen, Cameron & Annette did an awesome job after a renter left our house in the worst shape I've ever seen. They were honest, dependable and dealt with an impossible job in a very professional manner. They made the whole process easy and our house is as good as new. Thank you!

Alisha Person
Sep 15, 2024

Maureen and her team were wonderful during one of the hardest times in our lives. They were caring, punctual and fast.

Tim Hawkins
Sep 10, 2024

I recently had the opportunity to work with ServPro of Dearborn, and I couldn't be more impressed with their service. From the moment I reached out for assistance, their team was prompt, professional, and incredibly efficient.

Communication and Responsiveness: The team at ServPro of Dearborn was excellent in their communication. They responded quickly to my inquiry, explained the process thoroughly, and kept me updated every step of the way. Their responsiveness was a huge relief during a stressful time.

Expertise and Efficiency: The technicians arrived on time and were clearly knowledgeable about their work. They assessed the damage with great attention to detail and used state-of-the-art equipment to address the issues. The restoration process was handled swiftly and effectively, which minimized further damage and disruption.

Quality of Work: The quality of the work performed was outstanding. They managed to restore my property to its pre-damage condition with impressive results. The attention to detail and care taken throughout the process was evident.

Professionalism: The entire team was courteous, respectful, and professional. They took the time to answer all of my questions and ensured that I was comfortable with each stage of the restoration. Their commitment to customer satisfaction was apparent in every interaction.

Overall Experience: My experience with ServPro of Dearborn was exceptional. They transformed a potentially overwhelming situation into a manageable one with their expertise and dedication. I highly recommend their services to anyone in need of reliable and high-quality restoration and cleanup. Thank you, ServPro of Dearborn, for your outstanding service!

Samar Benjamin
Sep 10, 2024

I recently had a flood, and the crew was quick to respond and removed my old carpet, sanitized the area, and even removed some of the damaged furniture and discarded it for me. Thank you ServPro!!!

Hanna Zane
Sep 10, 2024

I can’t thank Maureen and Annette enough for their help. I called them Friday night, and they came out Saturday Morning!! Thank you so much ladies!!!

Samar Benjamin
Sep 10, 2024

Maureen and her team were empathetic and so caring when my basement flooded. She treated me like family, as opposed to a service or a transaction. I am grateful for her swift response and effort she put in. Thank you Maureen!

Raquel
Jun 5, 2024

Maureen and her entire staff are genuine , caring and professional. I had a problem underneath the house with plumbing . It's a crawlspace so not the best working situation!! I couldn't have asked for a better company and crew to help and fix the problem. So many times we are in desperate need of help and this company really came through during that time. They were here when they said they would be , quick with the work and trustworthy.

I couldn't be any happier with the results. I have had to call on various companies throughout the years for problems and Serve Pro is at the top of that list. Without hesitation , I would call on Maureen and her company for future needs and would highly recommend them to anyone .
Thank you so very much for the outstanding help you gave during a tough time. I won't forget the kindness shown by everyone who came out.

M&N Corp. Inc.
May 27, 2024

Hired them for my mom's flooded basement. A small flood in the basement and they milked all the insurance money, by removing every floor tiles and walls apart in the whole basement. And the flood didn't even get that far. So pay attention to them SCAMMERS.

Luckily I was there and stopped them. More they worked on my mom's basement, the more money they took from my mom's insurance money. We didn't have any money left to fix up the basement.

Also ServPro spoke to my mom's insurance company saying that my mom have a pump in the basement but this lady obviously doesn't know what she's talking about. Because my mom doesn't even have a pump.

Please pay attention to them and what they're doing. They will take all your insurance money. Smh!

Jasmine Brown
May 4, 2024

Calling SERVPRO has been a blessing for me. I am a new homeowner with unexpected issues in my basement due to a sewer backup. I knew of SERVPRO because a former coworker does marketing for SERVPRO in another region. I've never had to use their services, but I've always heard how awesome they are in that region. So, I called my local SERVPRO. Elizabeth and Maureen were a delight over the phone, very informative and very helpful. When Maureen came by to inspect the damage, she walked me through my next steps to see if I could have the issue fixed before getting the area cleaned. I did what she told me, and after I had the issue inspected, she had two men over here less than two hours after I called. They completed the job in less than 45 minutes. My basement floor is now clear, and it smells clean. I'm so happy to have this issue behind me. Though I hope never to have this issue again, I will call them if it happens again.

Jeffrey Powell
Mar 13, 2024

They cleaned my couch and chair. Very prompt service. Furniture looked brand new. Staff was polite and clean. Highly recommend.

Leonard Bartley
Jan 25, 2024

Had a family tragedy recently had to wake up to the nightmare every morning till I called the magic ladies of Servpro Dearborn. Moreen and Anette showed up only 2hrs after I called, worked their magic and now my tragedy is just a bad memory. My hat is off to the two ladies of Servpro Dearborn and Dearborn Heights.

Terri Gamble
Jul 29, 2023

ServPro went above and beyond when my mother had a pipe break at her home this last Independence Day weekend. After reviewing the problem, my rep Maureen found a few teams who were willing to work on the holiday weekend (the people I had lined up to look at the job told me I had to wait a week because of the holiday). She told me "professionals in that line of work know that damage and abatement don't take holidays". And the crew she lined up was just wonderful.
After the outside work was done, her inside crew came in and advised me regarding possible mold and water damage to various basement walls, furniture and appliances. They drained all water, cleaned up a bit and moved furnishings, sprayed for possible ick (my technical term for mold, bacteria, other ICK that might have grown), then installed several fans and a serious dehumidifier. Those sat for 3 days before the techs were happy with the readouts their equipment returned (I forgot to mention they use various tests to check walls, framing, furnishings..they even checked the water heater and the slides I had under a heavy furniture piece). After the drying equipment came out they tested again and did a second abatement spray "just because".
That is not all Maureen did to help. She came to Mom's house daily while any work was being done, and personally spoke to a City representative to try to get help for my Senior Mom. When Dearborn Heights was unwilling to give assistance to a senior who has paid City taxes for 60 years, Maureen then gave me several other agencies to contact.
I cannot imagine ANY person or company who would go through so much effort to help a senior in need. ServPro, you have a wonderful representative and advocate in Maureen, and I am thankful she helped us get through a truly difficult time. Thank you!

Sherri Dabrowski
May 13, 2023

Maureen and John are very good people They came and helped me clean today and they capped my gas line. They awesome I highly recommend them. Extremely honest and helpful

Kim G
Mar 7, 2023

They were Johnny-on-the-spot when we had our water back-up in the basement. The crew did a great job with the clean up and making sure everything was dried out and sanitized. Would recommend!

Mosadh Aldubaily
Dec 8, 2022

Servpro came to my house and set up their equipment in the kitchen and the basement. We had a broken faucet that leaked, soaking the hardwood floor. They did a great job, communicated very well and saved my floors!

Sue Seccombe
Oct 13, 2022

ServePro saved the day when our hot water tank unexpectedly burst. They came out within the hour, and were kind, courteous and professional. Highly recommend!!

Sabrina Duncan
Mar 19, 2021

Servpro of Dearborn saved my basement. They were so fast in responding to my call they were at my house before the plumber. They had my basement cleaned and dried in no time. Liz in the office was very knowledgeable and explained everything to me including how to work with my insurance company. Maureen and the crews were so nice. They really went out of their way to make sure we were satisfied.

Rebecca Moran
Mar 4, 2021

Never received a callback when I was told someone would call later in the afternoon. I called again to inquire about the job we were looking to have done, was told I would hear back by the end of the day or first thing in the morning. Husband called the following day after no one contacted us and he was told they forgot to call but would be out on Tuesday to do the work and someone would call Monday prior to let us know the time. No call/no show. Waited around all day, complete waste of my time. Will find someone else who is reliable to do our work.

Sydney Cooper
Oct 30, 2020

The secretary Karen is very nice, but whoever Maureen is needs to take a lesson in professionalism. She’s extremely rude and ruined their chances of working with a company that would have made them lots of money. And not to mention, the work they did for us is very subpar. Do yourself a favor and steer clear of Servepro Dearborn.

Scott Smith
Aug 11, 2020

Wow, terrible service.
Maureen shows up in flip flops to give quote on asbestos abatement, two weeks later I call to see why no response she said give me your address will do it today. Glad I did not let them do any work . Stay away. There is another review stating the same thing so this is repetitive for this Dearborn servpro.

Jan Dagher
Jun 5, 2020

This is an amazing company. Recently, my mother had a small flood in her recently remodeled basement. She is 82 years old and could not handle the task herself. My brothers and I all live far away. So, I called Serve Pro in Dearborn and they were extremely responsive and came within the hour. They took her area rug back to their shop and cleaned it and brought it back in a very timely manner. We so appreciate everyone there especially Maureen, the owner. The rug looks great and my mother is very happy. It was a pleasure to do business with Maureen and company. We would definitely call upon them again should the need arise. It is heartening to know there are still businesses with integrity that take care of their customers. BRAVO!

David Brewer Sr
Nov 1, 2019

This company took over the work needed on my home after another company failed to complete the task. They are very slow due to working on multiple projects at once. My family is in a hotel until they complete the work and they don't see the urgency in needing to get us home.

Rebecca Barron
May 21, 2019

My entire basement was flooded. Servpro came out immediately. They were extremely professional, knowledgeable and very courteous! My mother had a similar situation at her home and did not use Servpro and It was a complete nightmare. If I would have known about Servpro at that time, I could have saved her from that fiasco.
Rebecca

Jeff Doe
Dec 17, 2018

Awesome quick response. Great work. Great customer service. Technician was on time and very polite. Highly recommended. Our 3rd time using this company.

nada hazamy
Nov 3, 2018

Very knowledgable people dont know what I would have done if they didnt see me through this awful ordeal I highly recommend

Jill Wilson
Sep 5, 2018

My house burned and my insurance had lapsed outside of the 30 day renewal. When I called for an estimate I was on the verge of a nervous breakdown. I am disabled and on a fixed income so there was no way I could afford to have someone do the work that needed to be done. Maureen and her crew not only donated a trash truck for me for the day but she covered the cost of the dump. AND she and her crew picked up the truck multiple times and took it to be dumped doing the work themselves to empty it! Maureen has also told me how to do much of the work myself and with family and friends as well as donated supplies to accomplish the task. I don't know what I would do without their generosity and compassion. The work they do is incredible but it is having that empathetic shoulder during a time of crisis and her knowledge of how water, fire, chemicals, etc do the damage and what is required to fix it properly that is what makes ServPro Dearborn stand out from everyone else. I have dealt with a couple of other companies through family or friends and NEVER felt like they cared or even knew what they were doing besides sucking up water and washing a wall. Thank you Maureen and staff at Dearborn ServPro, you are the best! I wish I could give you 10 stars, you deserve it!!!

Heidi Schmidt
Jul 7, 2018

I was very pleased with the job ServPro of Dearborn did on my basement. They were professional, efficient, and most importantly, they did the job!!! Four other companies had refused to touch my basement (wusses). They completed the job in four hours and I can now walk down there again. Thanks ServPro of Dearborn!

Albert Tannus
Jul 3, 2018

After my basement flooded I called serv pro Dearborn in a panic. They should up to my house within the hour I called them and started working to restore my basement immediately. I would highly recommend this company. I would not hesitate to call them back if anything were to happen again. Thank you again serv pro Dearborn!

Jake Browning
Sep 14, 2017

SERVPRO ROCKS

I cannot say enough good things about Maureen an co. My house was cleaned thuroughly, on the 1st go.. have not had to have any additional clean up, so Im pretty thrilled about that. NOT only did she orchestrate the clean up, she fought tooth and nail and guided us through issues with our insurance company. She was a pleasure to work with during the entire process.

If you are looking for a company to do an outstanding job on your fire clean up, you're looking in the right direction.

Maureen is extremely knowledgeable in her field, has fantastic customer service skills, and really knows how to make her customers happy!

I will be referring SERVPRO in Dearborn to any friends or family members, that have to deal with any similiar unfortunate circumstances in the future. They are the complete package!

Thanks again Maureen & Crew

- The Browning Family

jeff
Sep 21, 2015

I set up appointment with this Servpro location for them to come out and give me an estimate. The first appointment they did not show. When I called they said they were very busy. I gave them a pass on not showing. Next appointment, Maureen showed up and made notes and told me she would have and estimate to me in about a week. Two weeks passed and no estimate so I sent her an email on Aug. 18th. She stated she was still working on it and would have it to me ASAP. It is now September 20th and have not heard one word from her. If they did not want to do the job, a simple email notifying me would have been nice. So I decided to take my business to a more reputable company who communicates with a potential customer.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 21828 Van Born Rd, Dearborn Heights, MI 48125
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

Companies Similar in Profile

Banner of J.O.A.T. Remodeling
J.O.A.T. Remodeling Belleville, Michigan
Excellent 5.0 (3 reviews)
Banner of Maxteriors Lighting
Maxteriors Lighting Franklin, Michigan
Excellent 4.9 (55 reviews)
Banner of Trio Construction Services
Trio Construction Services Franklin, Michigan
No rating 0.0 (0 reviews)
Banner of Full fix solutions LLC
Full fix solutions LLC Washington, Michigan
Excellent 5.0 (11 reviews)
Banner of BROADCO Property Restoration
BROADCO Property Restoration Macomb, Michigan
Excellent 4.7 (23 reviews)
Banner of JMG Construction and Painting
JMG Construction and Painting Macomb, Michigan
Banner of JLB Remodels
JLB Remodels Allen Park, Michigan
Excellent 5.0 (20 reviews)
Banner of Blue Water Cleaning and Restoration LLC
Blue Water Cleaning and Restoration LLC Port Huron, Michigan
Other Filters 0