SERVPRO of Cheshire County

This is our second time needing Servpro's services and I cannot express how helpful they have been. In the midst of a crisis Servpro quickly and thoroughly swooped in to set our minds at ease and get our house up and functioning again so that we could concentrate on caring for our children. Service was exceptional: prompt, kind, thoughtful, thorough and professional. We couldn't have asked for a better team. Thank you.

I wanna thank Will G. And Jon W. From the Reconstruction Crew for doing an amazing job finishing up another project. We all appreciate it Great work !!!!

We are so pleased that we reached out to Servpro when we had flooding of the basement and first floor. Their quick response and professional action prevented more widespread damage. Using them for the restoration work was also very professional. Their floor refinisher did an excellent job. Their crew of Mark and Corey did beautiful work with all the wood finishing and the laying down of luxury vinyl in the basement. Their team of furniture movers and packers were also very impressive. I recommend them whole heartedly. It was a pleasure to work with all of the folks!

We had a pipe freeze and lead to significant water damage. On a Saturday night, Servpro had a team out quickly to begin mitigation. Following up, Tyson, Gary and the whole crew were so wonderful in the demo and cleanup process. Everyone was so friendly, professional and kind. Highly recommend- thanks everyone for making a difficult situation more bearable!

Servpro - Westmoreland! Wow!
We thought they were only for fire/water damage. We were so wrong.
They cleaned up a rental property for us and we can’t say enough! They do it all from removing carpets, to bringing ceiling fans back to life and everything in between!
Thank you Ryan, Derrick and your amazing team! 100% satisfied. Give them a call!

Had a great experience at all parts of the process. Promptly checked out the area in question. Eric took the time to explain to steps needed to complete the project and kept us up to date throughout. He was very polite and professional. Would recommend for future needs.

Great customer service and follow through from start to finish! Can’t say enough about the level of professionalism and care from each individual that was involved in this project, they made a bad situation as good as possible! Thank you!

We were filled with trepidation when our basement flooded the day before Thanksgiving. Derek and his crew at Servpro went above and beyond and handled all of the details promptly and meticulously. They were professional, thorough and neighborly. Our experience with them was stellar and such a comfort during an incredibly busy difficult time. Thank you. Highly, highly recommend!!!

Servepro’s team was professional in the BEST sense of the word, easy to communicate with, top quality cleaning, and yet very sensitive to what might have personal value to our family, offering options for what could be cleaned. They were very easy to work with and managed to complete the cleaning on a very tight timeframe.

Estimator and project manager Wilman gave rapid, clear, and accurate estimates of the cost, and coordinated seamlessly with our homeowners insurance. He was always easy to reach, clear to communicate with, sympathetic, and kind during a very difficult time. Project Lead Julie ensured that the project was completed on time and with very high quality. We are also grateful to Aimee, Lexi, and Dylan for their work on a challenging job.

I highly recommend this team out of Westmoreland NH.

(Warning, difficult details.) This cleaning occurred after the sudden death of a family friend in the home.

To say the team went beyond all my expectations would be an understatement. I had a flood in my basement. ServPro arrived within 2 hours of my call. Gary did an assessment, coordinated with my insurance adjuster and the work resulted in my basement looking better than it did before the flooding. The entire team was professional, courteous and their sense of humor helped quell a very anxiety provoking situation. Clearly, they have done this many times and knew how to manage everything. They were great.

We highly recommend ServPro of Cheshire County. They did an excellent job remediating our flooded property, and made a bad situation a little more bearable. Thank you to Wilman, Ashley, Aaron, Bob, Spencer, Amy, David, Paul, Tyson D., Lexi, Shane and Aimee. We appreciate their responsiveness, thoroughness and professionalism.

Lexi, Amy, and Aimee were friendly, courteous, efficient, and left my space feeling clean and comfortable. The team responded quickly and gave me a thorough quote and overview. Highly recommend.

Had a very bad water leak from the condo above me. Wilman came to inspect the damage and got a crew to me right away. Ashley, Aaron,sharron and David did a great job, were very professional and kept me well informed of what they were doing.

Pam, Sharon, Aimee, Lexi, and Amy did a phenomenal job deep cleaning my house after a large weekend-long event. They attended to every single detail and made the place look like new. I highly recommend working with them. They’re also very nice people! A total pleasure to do business with!!

Gary, Pam, Julie, Amy and Lexi were a great team. Post-construction cleaning and added upholstery/power wash all A+++. Would hire again in a heart beat. On time, as promised, professional.

We have been very impressed with the employees of Servpro. They are well organized, friendly, answered all of my questions, and were very attentive to my medical needs and equipment. Communication about arrivals and the step by step process that was needed to make my basement safe after a flood was timely and appreciated. Naomi, Pam, Amy, Jeremy, and Ashley are fantastic!

Fast, very fair pricing, and their work is excellent. These people are professional all the way. The two Tysons treated us with respect and worked fast. Our project manager, Will, is keeping us informed as the project nears completion.
5 Stars with no reservations.

Residential water flood in our cellar.

The two Tysons that did the physical work were great, and hustled the entire time they were here. They were sensitive to my terrified wife's questions, and answered everything professionally and completely.

I would recommend Servpro of Cheshire County without ANY hesitation. As a bonus, the quote that Will created was itemized, documented completely, and reasonably priced. It would cost me almost as much in fan rentals and they removed the wet materials in hours, where I would have taken a long time trying to squeeze around my schedule.

When it comes to preventing mold, you want the work done fast.

They also had experience so they knew when to dig deeper and when to stop.

If you or your partner are a "Do-It-Yourself" person like I am, but your "projects" always take longer that you expected, do yourself a BIG favor and just hire Servpro.
It is cheaper and less abusive than doing it yourself.

Whatever disaster happened was stressful enough, let Servpro fix it, they have the equipment, skills, and manpower to do it quickly.
I have NO regrets.

5 stars (out of 5)
WarrenW

Sharon and Pam were excellent! On time , pleasant, professional. I will definitely call them if I ever have a similar problem . JL Crespo MD

Servpro came to clean up our garage that was damaged when a pipe burst during record low temperatures. Tyson and Tyson did an amazing job - keeping us updated with what was being done and the progress they were making. When they were done, they cleaned up everything and took all of the damaged material away.
If the need arises, I would absolutely use this service again and would even request the team that did the work.
Thank you again, Servpro!

Servpro of Cheshire County was absolutely amazing. Their team was professional and thorough. Any questions or concerns I had was addressed. The owners, project manager, and clean up team did a great job so I could put my project back together after a broken water pipe. Would recommend them anytime. Thanks again to all who helped!

SERVPRO of Cheshire County were fantastic to work with after a pipe burst in our home. The team was punctual, professional, and even went above and beyond to work quietly during our toddler's nap time. Highly recommend for any of your mitigation needs.

ServPro did an excellent job cleaning the soot throughout our house! Julie Sachett and Pauline DeLong both worked hard and were flexible with meeting our needs! We would highly recommend ServPro and use their services in the future!

Couldn't ask for anything better, honestly. I was out of town for the weekend and my water heater exploded, filling the large basement with steam and dumping water on the floor. Called these guys when I first heard about it Saturday morning. By the afternoon their equipment was in place and by the time I got back Sunday night, nearly everything was dry. Big snowstorm Monday blocked my driveway, and they didn't even charge me for the extra day. Just a stand-up crew, reliable, and friendly. Can't recommend them enough.

Tyson j and Tyson d were a very professional team I would highly recommend them they are the best excellent team and awesome workers I would want them back if I needed help again

Serve pro was fast, efficient and reliable. We were very pleased with their professional expertise. Can’t say enough good about them … Gary and Gail Robinson

I used SERVPRO of Cheshire County when our basement flooded from a broken pipe. Ryan, Derek and their crew quickly responded to our issue and immediately started to mitigated the water problem. They went above and beyond to help clean up the damage and dry out the basement quickly while minimizing the damage to our home. The team at SERVPRO of Cheshire County is very professional. I have and will continue to recommend their services to anyone!

I've used SERVPRO of Cheshire County on several occasions. Most recently we had a water back up issue that flooded a ceiling below resulting in significant water damage. I called Ryan who made a site visit that day to assess the damage. His crew responded thereafter to clean up the damage and dry out the ceiling and room below. SERVPRO was responsive, professional, and great to deal with. I would recommend their services to anyone!

They arrived on time. They were efficient and completed the work required. I would use their services again if necessary.

Naomi and David were great. Fast efficient and thorough, cleaned water damage in four basement areas due to a bad plumbing repair job that left water. They boxed and enormous amount of items up and cleaned above and beyond. Their manager Wil was great to work with in subrogating with the company who caused the damage, and getting them to cover the cost of cleaning up the damages.

I had Servpro clean the vents in our new home. The system is probably at least 25 years old and didn't appear to have ever been cleaned! The house is old and large, with a quirky layout which I think made the work more challenging than anticipated. It was a long day for the team of 2 who came out but they had a friendly attitude the whole time. There was snow on the ground at the time and they had to come in and out a lot, so after they left I mopped all the floors and cleaned up any remaining debris, of which there wasn't much. But then when we were going to bed that night, we noticed some sooty dust on the floor, mantle, and duvet cover in our bedroom which we also cleaned up. Overnight, there was a rattling sound in the vent in our bedroom whenever the heat ran, and in the morning there was more sooty material below the vent. I sent Servpro an email before business hours and within minutes the owner, Ryan, called me and said he personally would come out to fix the problem. He and one of the team from the day before arrived shortly after and spent the morning troubleshooting the problem. They found the source of the rattling and were able to get the remaining dirt out of that vent. We were blown away by their desire to make sure we were satisfied customers and appreciated that they acknowledged the problem rather than take an attitude that it was good enough or implied that our expectations were too high. They were so quick to respond and remedy the situation and we really appreciate their integrity and pride of workmanship. Ryan even offered to pay for the dry cleaning of our duvet cover, but it easily fits in our washing machine so we didn't need to take him up on that. It's been a couple of weeks now and there have been no further issues and we are very satisfied customers!

The team from ServPro was amazing! From Jake Dickinson to project leader DJ and his team, Tyson, Jeremy and Tanner everyone was so helpful, professional and worked hard to clean up our basement flooding issue. They delivered on everything they said they would. They made a daunting task so much less stressful. I highly recommend Serv Pro. Would I hire them again... "Pretty F.... Likely"!!

The Servpro crew that came in to clean out and then clean up my basement were amazing! The job was done in 4 days with all respect to my home, belongings and pets. Everyone was very professional and communication through email was easy. I would highly recommend them and would use their services again if needed.

Servpro came to my home for a flooded basement. The team was amazing -- very professional and courteous. They were at my home for 2 days and everyone was hard working. The basement is rid of mold on the sheetrock and water damaged items. It looks great and no musty odor. ServPro is amazing and I 100% recommend them to everyone!!!

The crew was very professional and efficient and got the job done quickly. They left no trace of the work they had done which is greatly appreciated.

The representative of this company came on time and immediately got to work to remedy my problem. He was very helpful, professional, and efficient and his team was very respectful with my stuff. I definitely recommend this company!

We had an issue with water damage late on a Friday night, and we immediately contacted Serv-Pro and they were incredibly responsive, professional and the quality of their work was off the charts. Serv-Pro was able to save lots of material in our finished basement and we were able to restore the basement in a much more timely fashion using the existing materials compared to having to replace everything. If you ever have an issue with water damage, I would highly recommend contacting Serv-Pro!

Can’t say enough good things, their response time was great! We had a significant amount of water damage and they had the place cleaned up in no time. Everyone was so professional and caring.

ServPro did an outstanding job of cleaning up after a heating pipe burst. They arrived quickly to assess the damage and came the next day to remove a damaged ceiling and carpet and dry out the entire affected area. The team was very professional, courteous, thorough, and kind. We highly recommend ServPro of Cheshire County and will always use their services again should the need arise.
Jane and Mark Wisan

Words can’t describe how wonderful Servpro is. They were here the next day I called for an estimate . Due to the amount of damage that needed to be fixed before they could come in, it took a bit for them to be able to do the job. But they were so patient. The manager I dealt with was kind, very responsive (even though he was out sick) he ensured everything was in order and the crew knew what to do. I came in after the job was done and it was like a brand new building! I Hope I don’t need them in the future, but if I do. I will 100% go to Servpro.

Our summer cottage was filled with mold. The ServPro crew of 8 came in for multiple days and attacked every surface. The crew was hardworking, efficient and cheerful. I couldn't have asked for more.

The Kiwanis Club of Northfield MA hired this dedicated team to help us get our park ready for fall rentals. In the blazing heat and using all appropriate safety techniques, their staff pulled years of old materials out of two outbuildings for disposal, and cleaned and sanitized the buildings from roof to floor where "Mickey," "Minnie" and "Alvin and the Chipmunks" had been partying for years. They cleaned and sanitized EVERY item that was worth saving and replaced them on the shelves. Thanks to them we once again have two nice spaces we can rehab and return to general use. We would gladly have the company work with us again for any appropriate project.

Needed service due to the recent flooding. Wilman, Jess and their team were awesome from start to finish. They communicated everything clearly and made the process as worry free as possible given the circumstances. Everyone was great to deal with and services were completed quickly despite them being completely inundated with people in need. I’m very appreciative!

ServPro of Cheshire County got right back to us when we needed water damage remediation in Keene. Their rep was prompt and professional and gave us excellent advice on how to deal with the problems we had with sewage and water damage. Highly recommended.

Servpro of Cheshire County consistently provides excellent service to the Jaffrey Public Library, both for annual maintenance and during recent water damage. I appreciate their high level of professionalism.

I can’t help but notice how involved Servpro is with our community. It’s truly awesome to see a business supporting other local businesses, especially during these hard times. Keep up the great work!

Servpro’s team and expertise was beyond what our family could have asked for! From initial conversations and arranging a time to an immediate follow up to confirm we were satisfied, we couldn’t have asked for more. Everyone involved was professional, knowledgeable and very easy to work with. We highly recommend them!

We had some damage to our house in a storm a couple of weeks ago. Spoke with Servpro the next day to help with water damage and removal. They had someone out next day to access the job. The day after that they had a team out there removing and setting up fans. With in three days we had all the damage parts of our property exposed and drying out with there fans. Their team were top notch and took ever precaution to seal off non damaged parts of the house. We could not have had a better experience.

We hired SERVPRO to clean out our air ducts in the house we just bought and it went great! The people they sent out were super friendly and shared all sorts of great tips to help us try to get the cigarette smoke smell out of the house. They were prompt and hard working and I'm so glad that we hired them!

Had a house fire with a lot of smoke damage. Servpro came in and got the job done! They were fast and did a excellent job! Very professional and answered any questions I had! All in all very happy with there service! Definitely would recommend using them!

Great job at my house! I moved into an old country house that hadn't been thoroughly cleaned in 15 years, and I was finding the idea of getting the place clean overwhelming. ServPro came and gave it a top-to-bottom clean over several days, and the place looks amazing. Had my heating ducts cleaned as well. Jacob is extremely pleasant, and I appreciated the additional organization of all the random junk that was lying around my house. My place is simply more pleasant to live in now.

We had a septic backup in our basement in October 2019. We were like deer in the headlights. No idea where to turn or what to do. One simple phone call to SERVPRO and it was like a weight lifted off our shoulders. They came in, gave us our options and explained what they would do. The very next day they were at our house cleaning up the mess. Our basement looks brand new. I can't thank Jake and the rest of staff enough for their patience, knowledge and hard work. Truly the bright spot in a miserable situation. Thanks again!

After our house fire SERVPRO of Cheshire County stepped in and did a great job helping clean up the mess. They responded immediately and came up with a plan to get it done. And once they started Jake and their crew was prompt, professional, and did A+ work. I hope I never need to use their services again but if I do I know who I'm calling.

Called Ryan on Friday at 5 pm. after a small incident that we thought needed cleaning attention He almost immediately showed up and put us at ease. He showed great concern and professionalism as he walked through and checked things out. He said he would do his best to get a crew here by Wed, which he did!!
He and three women showed up as promised. When we got home that afternoon we were absolutely thrilled at the complete and excellent cleaning they had done!!! These women had moved and cleaned EVERYTHING immaculately! We are and are still amazed at the work they completed.
HIGHLY, HIGHLY recommend Servpro
Patty and Steve

They first came to "clean" and store most of the items which survived a fire at my house. Many of the items were not cleaned well. Many other items they deemed "uncleanable." Later, after I moved back into the house, after a period of time a mildew smell developed in the basement. I asked them to come back to advise me on what to do. They offered no advice and said they can't smell the odor nor see any mold. Well, I definitely smell it! I am a builder but NOT a mold specialist. I'm calling someone else and I would NOT recommend Servpro for any services.