- 557 E Juanita Ave #5, Mesa, AZ 85204
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Seco Roofing”?
{
"summary": "Customer reviews reveal a mixed sentiment regarding the services provided by SECO Roofing. While many customers appreciated the quality of work, professionalism, and competitive pricing, a significant number of reviews highlighted serious issues with communication and follow-up. Several customers reported frustrations over delayed responses and unresolved warranty claims, which negatively impacted their overall experience. However, the positive feedback regarding the company's thoroughness and dedication to customer satisfaction stands out, suggesting that while there are areas for improvement, many customers still had a favorable experience with the actual work performed.",
"liked": [
"Quality work and ownership is getting more rare these days. These guys are professional and get the job done correctly.",
"Seco was the one I selected based on their knowledge, warranty, flexibility with my schedule and willing to work within my budget.",
"I am so glad we did. Seco was extremely professional from beginning to end.",
"They did the entire roof in a day. As I have come to expect from SECO they were right on time.",
"I would trust them for any of my roofing needs in the future."
],
"disliked": [
"He took ALL of my broken tile samples and said that he would be back on Tuesday. After hearing nothing from him on Tuesday, or the rest of the entire next week, I text him to find out what.",
"I tried following up for two months. He finally replied... but would not respond to me
Recommended Reviews
If I could give zero stars I would. We called Scott after he was referred by someone in the neighborhood. He came by on Friday, August 9th, to look at some damage, mainly broken tile, that one of the recent storms caused. Immediately he indicated that the tile we had was no longer available and that he was going to check the “boneyard” to see if he could find a replacement or two. He took ALL of my broken tile samples and said that he would be back on Tuesday. After hearing nothing from him on Tuesday, or the rest of the entire next week, I text him on Wednesday, August 21st, to find out what was going on. His response “Crud. We were supposed to be back last week… I will head over to the “boneyard” in about 3 hrs and will call you back. I apologize.” Later Wednesday afternoon, he text and said “We should be back out before Saturday. Hoping for tomorrow. Will keep you posted.” Needless to say, Thursday and Friday morning go by and with no communication. I text him at around 2:30 pm Friday afternoon asking for an update because I received a letter from our HOA. Totally GHOSTED me!! Still nothing back so I am going with a reputable company that gives a crap about customers and has some integrity.
My roof is still under warranty. Rain leaks into my microwave each time it rains. I contacted Scott, he came over and looked at my roof. I tried following up for two months. He finally replied and said a new T-top was needed but was not covered under warranty. I agreed to the quoted price, but he would not respond to me further. Very disappointed.
Quality work and ownership is getting more rare these days. These guys are professional and get the job done correctly. Definitely recommend!
- 557 E Juanita Ave #5, Mesa, AZ 85204
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured