AMAZING!! On the phone, I spoke to a woman named Jamie, who was the most polite person I have spoke to on the phone in years. Super friendly, super polite, explained everything perfectly, and just gave great customer service.
The technicians they sent out were Andrew, Adrian, and Rob- all three of these gentlemen were fantastic. They explained everything they were going to do in full. They went above and beyond when it came to everything. They added a lot of spray insulation to my attic (which was done fabulously as when I purchased my home 15 years ago, I spent well over $1800 with Home Depot to spray in 6 inches of crap insulation and never felt any difference whatsoever).
-It’s been a few hours and the house already feels 10 times warmer. Yay!!
They were awesome enough to seal my basement for me and even helped with one of my basement windows, which always feels like it’s blowing in cold air no matter how many times I have spray foamed it – they really took the time to explain everything and did a great job. I have a ton of pricey music gear in my basement and they made sure not to get anything on it. All three guys were very personable, polite, and I felt they went above and beyond. They were so nice that they even loved cats and talked about them (I had mine put up in a room, just in case), but I have a feeling if I would’ve left the cats out, they would have been very conscientious of them.
I’ve had a lot of work done on my house In the last few weeks and I have to say these three gentlemen, and even Jamie on the phone made this experience fantastic. Obviously, no one wants to have to sit around all day while work is being done, but they busted their butts, didn’t take any breaks, and didn’t take that long (but also did not rush).
I feel they went above and beyond the last four companies I’ve had out in a month to do work on my home.
I will say out of the last four companies that have been in my home in the last month this is the only one I felt compelled to write a review about. They made both my mother and myself feel very comfortable and they were very knowledgeable. I can’t say anything remotely negative. Definitely, a company that I would hire again if I needed their services. Thanks and you guys are ALL professional and super nice too!!
Thanks for everything.