- 107 The Whites Way, Pittsboro, NC 27312
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
About the Business
What people say about “R&R Pressure Washing and Home Improvement”?
Customer feedback is overwhelmingly positive regarding R&R Pressure Washing. Many reviews highlight the company's professionalism, responsiveness, and thoroughness in completing the work. Customers appreciate the high quality of service and the attention to detail shown during the cleaning process. However, a few negative reviews express dissatisfaction with communication issues and follow-ups, indicating some customers had trouble receiving timely responses after initial service. Overall, while many customers are thrilled with their experiences, there are notable concerns about consistency in communication.
What Users Like The Most
- They did an unbelievable job, so nice and willing to accomplish anything asked.
- I cannot describe how happy I am with R&R, they pressure washed my house and it was so bad but they made it look amazing!
- Randy and Rebecca are reliable and responsive!
- They were cautious around plants, moved and washed furniture, up on ladders and roofs.
- R&R got back to me within a day and completed the job within a couple of days.
What Users Like The Least
- If the business owner did not offer or want to do work in Durham, he could’ve said that he does not do work in Durham.
- Never heard from Randy. Disappointed from such a nice guy.
- I’ll update this review if anything changes. Always had great support & services from Randy.
- Forty emails of me following up to commitments from him like - I’ll have time next week.
Recommended Reviews
Update: Reference the owner’s response….Thus the review….If the business owner did not offer or want to do work in Durham, during the initial phone call requesting a proposal for work, he could’ve said that he does not do work in Durham, not schedule an appointment to meet to look at the property and just never show up or follow up. Again, a reflection of the business and the owner that any potential customers may want to consider when looking for a company to provide (or in this case, not provide) services.
Contacted the company and spoke with the owner regarding meeting at a property to look at it and request a proposal for pressure washing services. Set an appointment to meet at 4 PM on Friday, as that was the most convenient time for him. On the scheduled day, at 3:50, I receive a text from him stating that he was running 15 minutes behind and requested the physical address again. I texted him the address, and ran another small errand. I arrived at the property at 10 minutes after 4, and he was not there. I received another text saying actually, he was over an hour away and wanted to reschedule. So basically, a no-show. I told him Tuesday or Wednesday of the following week would work best for me. He texted back and said actually Monday at 4 would work better for him. I said I could do that, but I could not be at the property longer than 30 minutes as l had another appointment at five that was 30 minutes away and requested to know if he would definitely be there at 4 on Monday. I received no response. I texted again on Monday, the day of the supposed rescheduled appointment, inquiring whether
or not we were meeting at the property at 4.
Again, I received no response. I texted a final time about an hour and a half before the rescheduled appointment saying that I assumed we weren't meeting at 4 since I had not heard from him, and again, no response.
To date, still no response.
If you actually want somebody to show up and meet you for an appointment for a proposal for work or maybe even to do actual work, and a company that communicates with potential clients or actual clients, you may want to look for a different company.
I cannot describe how happy I am with R&R, they pressure washed my house and it was so bad but they made it look amazing! My decks, vinyl siding and gutters were so dirty from years of neglect, but now they are sparkling white. Also, the price was by far better than others I called, and they are a delight to do business with. They are a great local business that delivers results. Professionalism and efficiency at it's finest.
Excellent job pressure washing our home. Have used several other groups in the past and will not think twice about calling R&R annually moving forward. I wouldn’t recommend anyone else!
- 107 The Whites Way, Pittsboro, NC 27312
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered