Ross Construction & Design, LLC

Craig has worked with us on two separate projects, a complete remodel of our kitchen and placing a walk- in shower in our master. Craig is very dedicated in his work and he wants to make sure the customer is happy when the job is completed. The sub-contractors he uses are very professional, communicative, and does great work. Craig listened to our ideas of what we wanted but also gave ideas that were trending currently but kept in mind with what our budget allowed. Craig also kept us informed throughout each of the projects, but would also be up front when issues arose. Jillian and her staff at the office were very informative and very polite. I will definitely work with him again on another project. I recommend him highly!!

UPDATED REVIEW!!
Because of the beautiful job that Craig Ross did on our bathrooms (see review below), we contracted for him to redo our staircase, put in new flooring, update the tile in the kitchen and paint the entire interior while we were on a cruise for eight days. We came back to an absolutely gorgeous home! The stairs are beautiful and the paint job is superb. Everything looks so crisp and clean.
One of the best things about working with Craig is that he came up with ideas that we wouldn't have, and they turned out great. He chose a couple of light fixtures for us, suggested a backsplash in the kitchen and had some paint ideas like the black trim to contrast with the white walls to lead the eye to the kitchen. We went with his suggestions and are extremely pleased.
Ross Construction definitely gets five stars from us!!

QUALITY!! We contracted with Ross Constuction to remodel the three bathrooms in our townhome. The master bath is finished and the other to are almost complete.
Craig Ross met with us during the intial consultation to get an understanding of what we wanted. We had a large old Jacuzzi tub that didn't work and a tiny shower. The tub became a beautiful large shower with a rainhead, hand-held and wonderful nooks for storage, plus a night light in one of them. The vanity was redone nicely, with a place for a vanity stool where I can sit and do my makeup. The wall where the tiny shower was has been converted to a lovely storage area.
Craig kept in touch through the entire process, making changes as needed. He put us in touch with various outlets where we could pick out the needed hardware and accessories. His painter brought by a large book of paint samples so we could choose the colors at home.
Craig and his team were delightful to do business with and we have now contracted for redoing the stairway, replacing carpet with flooring, and painting the interior of the house.
I highly recommend giving Ross Contruction a call if you are planning to remodel.

I hired Ross construction for an insurance job after storm damage. He made excellent use of my claim money and the quality was top notch. I most most pleased by his recommendations for finishes, fixtures, and design ideas. Very rare to find a GC with a desire for quality, an eye for design and takes a personal interest in your project. He takes a lot of pride in the finished product. I would highly recommend Craig and his team and will be using him on my next project.

Mr Ross of Ross construction built our house 24 years ago, we are still loving it. I brag about Craig Ross all the time. He is the best builder in town. Thank you Craig for building our forever home.

It was a pleasure to work with a outstanding professional construction designer as Craig Ross and Chad... Chad was an outstanding project Rep. They built my wife and outstanding nice quality laundry room from the ground up... Outstanding work performance I recommend them very highly...

I highly recommend Ross Construction and Design. We had quartz counters and backsplashes as well as updated under cabinet lighting installed. Craig deals with A1 Granite who did amazing work. Finally, we appreciated that Craig was very responsive in keeping us informed during the process.

Ross construction Took on a few projects that weren’t simple projects at all, but Craig was able to be professional and come up with great solutions for the problems I have. I’m glad I trusted this company with my projects.

I love Ross construction company. Craig Ross listened to me when I contacted him about the design of my porch what I needed and what I wanted. And when I got a small leak in the roof they came out with in 5 days and fixed it no problems he was straightforward with me nothing hidden nothing misleading . The first picture is what I had. The second picture is what Ross construction built. So if anybody needs a great porch or roof Ross construction is a great construction company to work with . I highly highly recommend Ross construction company! ❤️

Craig Ross and his team added a large attached garage, screen porch extension, and enclosed our current garage at our home. The finished product came out wonderful and we are very pleased with the results! We can’t wait to enjoy our transformed home!
Craig and his team go the extra mile to make sure all the details come out just the way we envisioned.

In May, after the tornado devastated Tallahassee, I hired Craig Ross Construction and Design to repair my roof and construct a privacy fence around my pool. I was so happy with the work that was done, I also asked him to design a new pool deck. He immediately sent his assistant Chad to my house to take measurements and pictures of the old deck. I am so pleased with Craig and his company. He is a pleasure to work with and a lot of fun. I will finally have my perfect outdoor oasis.

Craig is an honest person and he takes pride in doing the job right. He will go toe to toe with insurance to get the homeowners what they need! He is a good contractor to have in your corner.

We have worked with Craig and his team for years and value this relationship. He is hard working and true to his word. I would recommend speaking with him about any up coming home renovation projects.

We had tornado damage. He demanded insurance adjustment report. I heard him. I asked for an estimate to replace everything as it was before tornado damage (to send to insurance company for possible supplemental claim). He informed me that I was not listening to him and that he needed the report so he could then tell if/where the insurance company was shorting pay out. Lol! Precisely the reason for requested detailed estimate! Rude manners and taking short cuts to play middle man made for short convo. Not professional

Exceptional craftsmanship and professionalism. Craig and co did everything exceptionally well and in a timely manner. Always kept me abreast of what was going on. Would not hesitate to have him work on something else. Highly recommended. .

Ross Construction and Design did such a fantastic job with our major home repair (replacing subfloor, floor joists, and piers, leveling our home, and insulating the floors), we hired them to perform additional upgrades.

They installed a granite countertop, replaced windows and a sliding glass door, French door and front door, as well as rebuilt our back deck, staircases, and balconies to the outside of our home. Everything is absolutely beautiful and built to last.

Craig Ross is a hoot and a pleasure to work with. He answered all our questions (and I had many!), and kept us informed throughout the process. His crew did top-notch work, really paying attention to quality. We can’t thank Craig, his crew, and his office manager, Jillian, enough. We highly recommend Ross Construction and Design for your residential remodel.
Amy and Craig Wilson, Tallahassee, FL

We used Ross Construction & Design, LLC, for a substantial remodeling project earlier this year. Ross Construction was not the lowest bid we received for the project, nor anywhere near the highest bid. But Craig Ross and team inspired confidence, projected competence, and was able to justify the price to our satisfaction, so we chose them for the project.

I will admit that, early on during the project, I was not sure if I could get along with Craig. He initially came across as an impatient, fussy, control freak. But then I came to realize that these qualities actually mean that he is focused on quality and timeliness, and has excellent subs who respect and listen to him. His office staff, led by the unbelievably calm and collected Jillian, play a strong supporting role. By the end of the project, I came to very much appreciate Craig for who he is and how he does things. And I actually like him.

I recommend Ross Construction & Design, LLC, highly for home remodeling.

We recently moved into a new office space, but the historic building (almost 100 years old!) needed a complete renovation – everything from the roof to the floors. We hired Craig Ross Construction and Design for the project, and I was particularly impressed with their meticulous attention to detail. I wouldn't hesitate to recommend Craig Ross Construction and Design to anyone looking for a high-quality renovation.

We hired Craig Ross to renovate our new office. He did great work and communicated consistently with us throughout the whole process. Would definitely recommend him.

Great craftsmanship, communication during building process, attentiveness to clients needs, and responsiveness. Can’t thank Craig and his crew enough for building our vision.

Craig was very professional and responsive to our calls throughout the process of constructing our pool gazebo. We are extremely pleased by the final product and highly recommend Ross Construction.

Craig Ross and his team helped us do a complete remodel of our new home in Tallahassee. I was very satisfied with the work and the timeliness of it. His initial quote was accurate and there were no surprise fees or expenses throughout the project. His team was able to completely remodel our entire home in the 12 week timeline he gave me and I was very happy with the results. I would highly recommend Ross Construction, and plan on working with them again in the future.

They did an amazing job on our rafter repairs and new roof. We have hired him for a full kitchen and bathroom remodel. Great communication and always available when we had questions. Highly recommend.

OMG, what a wonderful job Ross Construction and it's sub-contractors did for me. Everyone went above and beyond to make sure everything was completed to perfection and made sure I was happy with the finished product. I would highly recommend Craig Ross of Ross Construction & Design, LLC for any and all your home repair needs. Great company.

I have used three different contractors for home additions in Tallahassee over the years, and Ross Construction was by far the best. First, their estimate and contract price was lower than others. Second, Craig kept me in the loop as things were progressing and when there were supply and delivery problems. They did the work during COVID, and there were many supply delays beyond his control. Third, Craig's suggestion for two sun tunnels to give us more natural light was a fantastic idea. We never would have come up with it, but the sun tunnels have been terrific. I have recommended Ross Construction to my friends, and some of them have subsequently used Ross. They too have been pleased with the work. If I have other work that needs to be done, I will call Ross first.

Ross Construction and Design did an amazing job building our sunroom and adjacent deck. His team is very professional and hardworking. Will definitely hire for future renovations.

Craig and his team shared our vision of renovating a 43 year old Suwannee River cedar home. The completed home is stunning. Craig turned our home into a family heirloom to be enjoyed for many more years to come by family and friends. He was always available and offered many beautiful suggestions during the project and that made the final outcome even more beautiful. We highly recommend his construction company for your new or renovation projects.

Craig and his team recently repaired our home after we had extensive damage from the last hurricane. We were impressed from the start when he answered his own phone and showed up at our house the day we called. That responsiveness never waivered during the entire renovation. He strives for perfection and delivers. His employees were also professional, efficient, and accomplished. We are more than pleased with Craig’s competence, attention to detail, promptness, and problem-solving ability and would recommend him to friends and family. Both his work and his work ethic are top-notch. From Rose & Paul

If I could give Ross Construction 6 or 7 stars, I would. Here’s why. I told Craig I was thinking of putting in a bank of new kitchen cabinets. Within 2 business days, he was at my home with his cabinet guy. 2 days later I had drawings and an estimate. The estimate was CONSIDERABLY less than Lowes for CUSTOM, all wood, cabinets!! This got me to thinking that maybe I should give him a crack at the rest of the remodeling we were considering: 2 bathrooms and a laundry room, including tile, plumbing and vanities, a pot filler over our stove, some extensive plumbing under the house, and driveway repair. There was dry wall and electrical to be done as well. Within a week, he had all his subcontractors at the house AT THE SAME TIME! Try that sometime! They formulated a game plan, including the manufacture of 3 vanities, all the kitchen cabinets and an island. Craig said they would start 3 weeks later, on December 4th. On December 4th at 9 AM I had 10 subs blitzing my job! 2 weeks and 2 days later, which is today, it was done! The quality is amazing! The subs were delightful. The result and the experience have been far superior to any other contractor with whom we've worked. Words cannot express how happy Penny and I are with the job that Ross Construction and Design did for us. The closest thing would be to say that we are TICKLED PINK!!!

I had a tree fall on my house 5 years ago, I used a different contractor, it took a year and a half to complete, this time a tree fell on my house doing much more damage, I was expecting another year and a half, I had never heard of Ross Construction until I heard an ad on the radio, so glad I called Craig Ross, I was thinking if he calls me back in a week I'll use him, well he called at 7 the following morning, I turned it over to him and his awesome crew, he took the pressure off of my family and 12 weeks later we celebrate Christmas in our nearly new home, great job Ross Construction and Design

Ross Construction and Design, LLC. is owned by a unique individual gifted with dignity and positive direction. Craig himself is honest, dependable, and understanding. The recent work on my home was completed completely to and beyond my satisfaction. It was not his fault that the COVID 19 problems caused extended delays in the delivery of materials. Also finding dependable subcontractors became increasingly difficult. I will use Craig Ross Construction and Design for additional work in the future.

William (Bill) R. Donalson

I had a wonderful experience with Craig Ross as our general contractor. I highly recommend using them for any remodeling needs

After talking with friends and doing research I decided to go with Ross Construction for my addition. The owner Craig walked me through the process, he and his team kept me in the loop throughout the entire process! Everything was right on schedule the crew was amazing, attentive and courteous! I can’t thank them enough for the wonderful work they did!

I was very impressed with the quality of the kitchen and bathroom cabinet doors and drawer fronts replaced and the painting of the cabinets. The whole project came out beautiful. I especially appreciated the work of Jeff Reeder and his beautiful wife Miranda. They were very hard working while being pleasant and personable. They showed up when they said they would and worked the whole time here. Nice couple!!

Excellent experience with Craig and crews on 3 jobs so far to remodel and enclose a sunroom, replace leaking carport and replace siding.

Do not use. Didn’t even finish a barn remodel…Either forgot about putting up some lights or just didn’t want to do it.

Then, the drainage overflowed and left the interior soaking wet…so I called to ask him to come take a look at what was wrong.

He said someone came out and looked and that we must’ve accidentally run over the runout drain…nothing was marked and we weren’t told about it.

I asked him to come show me where it was and what happened- never heard from him.

We sold the house (properly disclosing everything)…the buyers hired someone else to come fix the drainage issue and said that it wasn’t properly designed and THAT was why it overflowed every time it rained.

Will never use him again and tell anyone looking for a contractor to avoid him.

I really appreciate the work they did such as siding, screening in my porch, and painting. They also did some foundation work. I would recommend them to my friends and family.