- 1122 Lady St Suite 259, Columbia, SC 29201
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Roofing Educators - Midlands / Upstate”?
Customer feedback is mixed regarding Roofing Educators. While several reviews praise the professionalism and responsiveness of the team, particularly in handling insurance claims and communication throughout the roofing process, there are serious concerns about communication delays and issues that arose after the work was completed. The experience of one customer who faced water leakage after the roof replacement raises doubts about the overall quality of the service. These contrasting experiences highlight a need for improvement in certain areas, particularly in post-service communication and follow-up.
What Users Like The Most
- David explained the process and answered all our questions.
- The guys at Roofing Educators were truly amazing! Very professional.
- John Christy was extremely professional, knowledgeable, and kept me in constant communication.
What Users Like The Least
- The communication was not there after Jamal came and picked up the insurance check.
- My husband and I had to keep calling him to see when we would get on schedule.
- We thought we would not have any more problems, but we did the first heavy rain.
Recommended Reviews
Used this company for full roof replacement. I believe we should have paid attention to some signs that things may not go right. One was the communication was not there after Jamal came and picked up the insurance check. Two my husband and I had to keep calling him to see when we would get on schedule to get the work done. Finally got the work done which was over a month later once he picked up the check. Once work was done we thought we would not have any more problems. But we did the first heavy rain we had water starting coming in on an area where there was no problem in the home. My husband and I have sent several pictures and tried to get the problem fixed and still no answer or no resolution. I personally would not recommend this company to anyone especially since they are not trying to rectify the issues. We actually have more damage to the interior of the home than before the roof was done. Below are pictures after the roof replacement water is coming in on an area that was not having issues before. Hope this helps someone before they choose this company.
Jamal and David did a great job. David explained the process and answered all our questions. He also worked with our insurance company on the claim. Jamal made sure the guys did quality work. He was also very responsive during and after the roof replacement. I highly recommend.
The guys at Roofing Educators were truly amazing! Very professional and David Hill was true to his word and did exactly what he said he was going to do! If I could give this company 10 stars, I would!!
- 1122 Lady St Suite 259, Columbia, SC 29201
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered