- 8100 Boone Blvd Ste 400, Vienna, VA 22182
- Commercial Roofing
- Residential Roofing
- Locally Owned & Operated
- Green Roof
- TPO Roof
About the Business
What people say about “RoofER”?
Customer reviews for RoofER overwhelmingly reflect a positive sentiment, highlighting the company's exceptional customer service, effective communication, and professionalism. Many customers specifically commend Eli for his thoroughness and approachability, noting how he kept them informed throughout the process. The team's dedication to addressing concerns and ensuring satisfaction seems to be a strong point, with clients expressing gratitude for the support received. A notable exception is a severe complaint regarding a negative experience with a salesman, which has slightly marred the overall favorable impression.
What Users Like The Most
- They answered all of my questions and made sure I felt confident and informed throughout the entire process.
- His professionalism and clear communication made the process smooth and stress-free.
- Eli was very polite, and he helped me out a lot with my roof and how much he did for my family.
- The crew that worked on our roof was incredibly professional and efficient.
- From our first conversation, he was very professional, knowledgeable, and very easy to work with.
What Users Like The Least
- Brandon was a con artist and a scammer.
- He filed a claim using my insurance. Brandon disappeared after the insurance claim was rejected.
- Please, don’t fall for RoofER company’s tactics.
- I was a little skeptical at first but they were very professional with explaining how everything works.
- I had an awful experience with the initial contact.
Recommended Reviews
The first person I initially met from Roof-ER was Mr. Mattias Kasparian. This gentleman handled my claim with passion. Everything he stated regarding my expectations with the Company was on point. I'm extremely happy with there workmanship.
RoofER went above and beyond when I recently had my roof and siding replaced. Brandon, Ross and the rest of the team were professional, attentive, and kept me updated every step of the way. They answered all of my questions and made sure I felt confident and informed throughout the entire process. I truly appreciated their communication and attention to detail. I would highly recommend RoofER to anyone in need of roofing or siding work!
Had Eli come out and inspect my Mom's roof (I had seen one of his posts on the Nextdoor app) and I figured it would be worth giving him a shout. He came out and was real quick and efficient with his inspection too. Had a good talk with him afterwards and he was able to save me quite a bit of money too, Thousands saved at the very least to replace the roof. It came out real nice, I've already told a few friends about it all. I appreciate how he kept me in the loop the entire time and I very much so encourage others to give him a call and ask to get in contact with him!
Eli from RoofER is professional, knowledgeable, and genuinely helpful. He takes the time to walk homeowners through the process and works hard to make sure they get the repairs they need. Highly recommend him for roof inspections and insurance help!” Thank you Eli for all your help!
If I could, I would rate RoofER company a zero star.
I inquired online through their website for a complete roofing service. The company sent me a salesman named Brandon (I intentionally didn’t include his last name). Brandon was a con artist and a scammer. Upon arrival to my property, he asked for my insurance company information and promised to work with my insurance to get a new roof as he does that all the time. Then, he filed a claim using my insurance. Brandon disappeared after the insurance claim was rejected due to Brandon’s unfounded arguments.
Please, don’t fall for RoodER company’s illegal business practice and if Brandon knocks on your door, call 911.
Eli was very polite, and he helped me out a lot with my roof and how much he did for my family as well, and he got me in for a membership for a gym! Please give him a call!
Elijah is very professional and detail oriented. He was able to answer and address any concerns that I had. I'm looking forward to working with him to get my roof replaced.
When you give Roof ER a call, make sure you ask for Eli! He will without a doubt do his absolute best and fight to get your roof replaced. Every time my insurance told me that the damages that were found to my home were "not storm related", he would tell me not to worry and just let him handle it. That is exactly what he did! Thank you Eli for all your help!
Best experience I’ve had out of the last 3 I’ve used. Eli made it stress free, explained and walked me through everything giving me a peace of mind so I can focus on work and school. Very, very happy with the results and experience.
Eli was very professional, knowledgeable and very helpful with a calm personality, looking forward to working with him and the company.
I met Eli in 2024 very nice, decent and respectful gentleman. We talked about my roof and siding . I was ready to get the job done, but unfortunately my husband got very sick so I pause. I call him March of 2025 . He did all the paperwork such a patient gentleman.the job would start on Monday 28/2025. I’ll let you know what happens.
Elijah was very respectful when he knocked on my door. He let me know that he was helping out a few of my neighbors that had damage to their homes from a storm. I was hesitant to let him on my roof at first since it's only a few years old, but he let me know that it would only take him about 10 minutes to check everything out. Then he showed me the type of damages he was looking for from other homeowners that he's helped. After inspecting my home, he let me know that he did not find any storm related damages, but that he's always willing to stop by again if I suspect anything may be wrong with my roof. I will definitely be reaching out to him since he remained professional, kind and honest the entire time.
I want to give a huge shout-out to the best roof specialist in the business Mr. Elijah Johnson-Hicks! I had a great experience with Eli from start to finish and everywhere in between. He came out assessed my roof and took the time to explain the entire process to me and remained involved even after the replacement where he came back to ensure it went smoothly. I truly appreciate how involved he was with everything. His knowledge and professionalism made this process stress-free! I would also like to thank Matt and Cadell for their part in getting my new roof. Any questions and concerns I may have had they were quick to get back to me with the answer. And lastly the roofers. They came through earlier than scheduled and went right to work. They went up tore down the old and replaced those old shingles with the new ones in what seemed like record time. All of you guys are indeed ALL-STARS in my book! RoofER, you have an awesome front line! THANK YOU ALL!!!
I recently had the pleasure of working with Jalen for a roof inspection, and while he’s relatively new to the industry, he left a strong impression.
From the first contact, Jalen was genuine, personable, polite, professional, and eager to assist. Although he is still building his experience, he took the time to explain the options available and patiently answered all of my questions, even when I asked the same thing multiple times (which happens!).
What really stood out was his dedication. He followed up consistently, without being pushy, and ensured I had everything I needed to make an informed decision.
If you're looking for a roofing contractor, especially someone who is dedicated to learning and improving, I’d definitely recommend giving Jalen at RoofER a chance. He’s got great potential, and I’m sure he’ll only improve with more experience.
I had an outstanding experience working with Mattias Kasparin at RoofER. After a recent storm caused significant damage to my roof, I truly thank God that Mattias knocked on my door. From the very beginning, he was patient, knowledgeable, and incredibly easy to work with. His professionalism and clear communication made the process smooth and stress-free. I'm currently in the process of having my roof installed, and thanks to Mattias, I'm genuinely excited to see the final result!
We recently had our roof installed by RoofER and were thoroughly impressed with their exceptional customer service from start to finish. We wanted to share our positive experience.
From the moment we first contacted Eli, and dealing with their team demonstrated professionalism and a genuine commitment to customer satisfaction.
Eli together with Matthew excelled in keeping us informed throughout the entire process. They answered our questions and always accessible and responsive. We never felt out of the loop, which greatly reduced any potential stress.
The crew that worked on our roof was incredibly professional, courteous, and highly skilled. They arrived early to work on our roof. It was evident they knew exactly what they were doing, and their expertise gave us great confidence in the quality of the work.
The final result is a beautiful, high-quality roof. The clean-up after the project was impeccable, leaving our yard spotless with any debris. We are extremely pleased with the craftsmanship and the overall appearance of our new roof.
We highly recommend RoofER (look for Eli) to anyone in need of roofing services. Their dedication to excellent customer service, combined with their high-quality workmanship, made the entire experience smooth and positive. Thank you for a job exceptionally well done!
Benjamin Salgado helped us with the insurance claim. We have damage from a hail storm from last year. I was a little skeptical at first but they were very professional with explaining how everything works. We are in the final fase . Everything has been approved by our insurance company. In about 3 to four weeks they will replace our roof with all new shingles and felt with a water barrier along the edges. It includes the roof vent as well and all flashing. So far I ma very happy. I will give an update when the work is complete
RoofER has been great to work with. Everyone I have worked with have been professional, friendly and honest. In particular,
Benjamin Salgado and Ramon Mastrogiuseppe were extremely helpful, responsive and congenial. I highly recommend RoofER for roof repair or replacement.
We have had an excellent experience working with Eli at RoofER. From our first conversation, he was very professional, knowledgeable, and very easy to work with. He took the time to explain the entire process, answered all of our questions, and made sure we felt comfortable and confident with every step of the way. What stood out the most was how seamless he made everything. From the inspection and dealing with the insurance company, to taking pictures and scheduling the work to make sure everything will be completed on time. We didn't have to worry about anything because Eli took care of it all with great attention to every detail. It is been a pleasure working with someone that we could trust and is dependable. I highly recommend Eli and RoofER to anyone looking for Quality Roofing services, and a stress-free experience.
Eli was the absolute best! When I was previously denied, he reassured me that the initial decision could be overturned and that is exactly what happened! He fought to get the damages to my home paid for and I would recommend him to anyone who were previously denied, or just looking for a roofer who can get the job done. Thank you Eli for all of your efforts! 10/10 performance
My Roof ER agent, Mattias Kasparian, is amazing. He gave a full honest assessment of my roof and helped me file a claim with my insurance agency and walked me through the full process. He even showed up when my insurance adjusters came to inspect my roof. He is knowledgable, professional and friendly. Couldn’t not have done more for me!
Christian was fantastic! He helped us identify the damage on my uncle's roof and successfully navigated the entire process with his homeowners insurance. Everything was seamless from start to finish. Christian took the time to answer all of our questions thoroughly. Highly recommend his expertise!
Ramon has been super helpful working with us throughout the process and the team is very effective and communicating well. Very happy with our new roof!
This company needs more than 5 stars! Shout out to Navid and Fernando! Navid is the “knock on the door, feet on the ground, VERY professional. Sat with me while I called the insurance company. Then walked me thru the rest. I’m pretty sure he knows all my neighbors by now.
Fernando! This guy is just top notch h helping me select roofing, siding and gutters. Helping me see what the color actually looks like. I watched him fill out the paperwork. He made sure that no one would have any questions.
They used 3 teams. They covered my rose bushes. Cleaned up ALL trash. ALL nails. And the results: Beautiful
These guys are top notch. We had a hailstorm that came through our neighborhood in the summer of 2024. Honestly, we've had bad luck with our property insurance company in the past when we had a hailstorm that damaged our roof years earlier. We ended up paying with our own money to get a new roof when we added an addition to our home. So when the hailstorm hit, we did nothing. We did notice, however, that many homes in our neighborhood, as well as surrounding areas, were getting their roofs replaced, and there was a lot of chatter on the neighborhood social media pages about the hailstorm and damage to roofs.
FastForward to early October 2024. We get a knock on our door from Kyler Wiest @theroofdocs. He offered a free inspection. We said, "sure, go ahead. But we doubt our insurance will help us."
Honestly, Kyler Wiest worked tirelessly for months and in March 2025 we got approval for a full roof replacement and all damaged downspouts replaced. He went through several adjusters to prove that sectional repair attempts were not feasible, and brittle tests too. All this to say, that Kyler came through for us and we are incredibly grateful for all his hard work! Honestly, it shouldn't have taken 5 months for our insurance company to approve our new roof!
We also appreciate the work that Alex Ortega put in, to get some additional items approved prior to the new roof install.
When it came time for the new roof installation (June 2025, after all supplies were filled), Jose (don't know his last name) did a fantastic job detailing the crew's schedule, and Ismael Coreas, the field technician was available on site to answer any questions and submit all final inspection paperwork. All in all, a top notch company that we highly recommend!!
Johnny was instrumental in helping with the claim process. He also helped my elderly neighbor with her’s. Patient, and simple. Thanks Johnny.
Scheduled a roof estimate for Monday at 5:00 pm on Friday. 4:30 today, 30 mins before the appointment, called them, no answer, to see if they were coming out due to not hearing from them. They text me back 20 minutes later to finally tell me that they were not coming, we are out of their territory. Very unprofessional how they handle business
Miguel went up on my steep townhouse roof to assess the hail damage when it intimated other people. The company communicated with the insurance company to get what was needed. It was a process, but I got a brand new beautiful roof and more at the end. Thanks Roman, Miguel, and company!
Eli was amazing! He fought diligently to get my dad’s home approved. He was always reachable and answered any questions that we had. Be sure to ask for Eli!!!
Devin has previously sold me knives and I have no problem writing a review! This is a great human being right here and I know wherever he goes success will follow! Will get that new roof approved soon. Keep up the good work
Roof-er did an awesome job on my dad’s roof and siding! The house looks amazing now—huge improvement. Everything was done right, no shortcuts, and you can tell they really knows what they’re doing. Devin was very helpful through the whole process. Super happy with the work and would definitely recommend to anyone needing roofing help.
roof-er is 100% the best!
When you want work as important as a roof done you want to contract responsible safe & respectful workers. Thumbs up !!
Excellent job by Devin with Roofer Vienna. I was really impressed by the level of professionalism throughout the entire process. Thank you for getting us to the finish line.
I hired Roof-ER and worked with Devin Fraser for the replacement of my roof on my home in Woodbridge, and the results were outstanding. Devin was punctual, professional, and was extremely helpful and caring throughout the whole process. Always checking in seeing how I was doing. The new roof improved both the appearance and value of my property. I highly recommend Roof-ER to anyone in the Woodbridge area seeking professional people and quality roof replacement they will take great care of you.
Devin and Roof-ER did an outstanding job working on our roof! Professional, reliable, and incredibly thorough from start to finish. The quality of the work really shows, and everything was completed on time and within budget. I highly recommend Roof-ER for any roofing needs—top-notch craftsmanship and great service all around. Devin and the whole crew were Awesome!
Devin was a pleasure to work with. He was very direct and professional. Our repairs were done efficiently and timely. Excellent job by the team.
RoofER definitely is the best roofing company out there! I want to give a huge shoutout to Elijah for going above and beyond to help my grandma get a brand-new roof. From the very beginning, he was professional, knowledgeable, and incredibly patient as he walked us through every step of the process. What really impressed me was how he handled all the communication and paperwork with her insurance company. He made sure nothing was missed and that everything was done correctly and efficiently.
Because of Elijah’s expertise and hard work, her insurance approved the claim and covered the full cost of the roof—she only had to pay the deductible. That alone was such a blessing, especially considering how overwhelming and expensive roof replacements can be.
Throughout the entire process, Elijah was always available to answer our questions, give updates, and explain what was happening in a way that made sense. He treated my grandma with so much respect and care, and that meant the world to our family.
The new roof looks amazing, and we have total peace of mind knowing it was done right. If you’re looking for someone you can truly trust—someone who’s honest, dependable, and knows how to get the job done—Elijah is your guy. We’re incredibly grateful for everything he did and highly recommend him to anyone needing roof work or insurance assistance!
Working with Navid to get my roof replaced has been easy from the start! Professional and communicative. He made the process so seamless after the roof was left in bad shape by a hail storm.
Matt and Ford were also fantastic to work with after the roof and siding repairs were approved.
Thanks RoofER and team!
I had a great experience with Roofer on my roof replacement. My insurance was not very responsive to the hail damage claim, and the Roofer team diligently work with me and the claim adjuster to get the claim approved. On the day of the roof installation, the team show up early and completed the job on time. None the additional items we added to the roof were missed and the QC staff that came a few days later fixed some of the sidings that fell off after the install. I felt like I was working with a very professional team the entire time.
At first I was very unsure of this company. I thought they were scammers. They provided me with information that ensured me that they were not scammers. The also contacted me whenever I had any concerns. Our roof looks very good, and our neighbors are all complementing how good the roof looks. I would recommend this company. Keith Ziemba really worked with us during this process.
We had a fantastic experience when Carlos managed my Mom’s roof and gutter replacement. He thoroughly explained everything each step of the way and checked in on the progress to assure the highest quality product delivery. We referred Carlos to several neighbors who booked with him and we will continue to do so. Excellent work Carlos and crew!
Carlos and RoofER were GREAT. So frequently with contractors, you have to worry about the process, the work, the crew.... this was one of the most hassle-free experiences we have had. As a local Realtor in Northern Virginia, I certainly feel comfortable recommending the team to my clients!
Roof er did a great job on my roof!
Carlos Davila and crew work was very good and quick. Communication and punctuality was much appreciated
Mattias Kasparian, with RoofE’s Delivered exceptional support and expertise. He was a true advocate in our insurance claim. Mattias was incredible to work with throughout our insurance roofing claim. The day after a major hail storm, he spent 3 to 4 hours thoroughly inspecting and documenting our roof damage. When our insurance initially denied a full replacement due to a rushed inspection, Mattias helped us contest the decision using his detailed report. He returned for the second inspection and clearly Marked and showed the extensive damage, That ultimately led to a full approval for our roof replacement. Mattias’s Professionalism, calm, demeanor, and expertise were invaluable. I rarely leave reviews, but if you get the chance to work with Mattias, know that you’re in the best hands possible.
I’m pleased with my experience, from start to Finish! I worked initially, with a young man named Eli, whom Got the job done! Their whole team got the job done actually… It was a process, But it ultimately all came together. I’m extremely happy, I gave Eli a chance…
Cody was great and very informative from start to finish! I enjoyed working with RoofER. Great job, I was kept informed with each step!
Cody was able to answer the questions & reassured us about the product and process. He dealt with our insurance company and gave us great service. Installation was quick and the cleanup was very good. I only found a few nails left in the grass. Several neighbors as a result of our experience with Cody also had new roofs installed.
Smooth process and amazing speed at replacing roof. Would not have believed it if I hadn't seen it. Stayed till 8pm to get it done in one day. Pretty good cleanup job too.
Our experience with the RoofER team was positive from start to finish. The installation, led by Cody Warshauer, was excellent.
After a long fight, Elijah stepped up to take over our claim that was previously denied, and got everything fully paid for by our insurance! I was worried at first but Elijah said he was confident he could win this roof for us so we trusted him. Make sure you call and ask for Elijah he doesn't give up and WILL FIGHT FOR YOU! I'd give him more stars if I could Thanks again! I love the name lol
Such a great company to work with, Carlos was super helpful and knowledgeable which helped make everything go smoothly and we love our new roof!
We worked with RoofER to repair our roof and replace our siding & gutters. Luis was extremely helpful in navigating the insurance and detailing each step of the process. Matt was great to work with for the siding and very transparent about pricing upfront.
I’d like to give a big shout out to mattias and RoofER. Great job on the roof. Thank you for making a difficult process as smooth as possible.
Excellent experience and value. Major hail storm in our area months ago; multiple door-to-door roof salespeople came by. We liked our rep Daniel a lot, very friendly, helpful, and highly knowledgeable of the claims process. Our Project Manager Ramon was great, too. Walked us through multiple options, was patient with our travel/ delays on decisions. The install team did a great job, very thorough, friendly, happy and efficient; sent a guy by the next day with a large magnet to pick up stray nails, etc. Everyone in our neighborhood has had a great experience with RoofER+. Highly recommend.
Luis did a fantastic job of replacing my roof.
He is very professional and friendly to work with.
I recommended him to my friends and family.