- 265 N Keeneland Dr, Richmond, KY 40475
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Roof Cat”?
Customer feedback for Roof Cat is mixed, with a significant divide between those praising their prompt service and professionalism and others expressing frustration over lack of communication and follow-through. While many reviewers commend the company's responsiveness and quality of work, a few report severe issues with service delivery and unreturned calls. The communication from the company appears to fluctuate, with some customers experiencing great support while others feel ignored. Delivery service and timely responses are highlighted as strengths in positive reviews, whereas the lack of follow-up and completion of jobs leave some customers dissatisfied.
What Users Like The Most
- Great dude and a great business to work with!
- Roof Cat came in and immediately took care of us.
- They did an excellent job, and were very easy to deal with regarding arranging to get the work done.
- Highly recommend Roofcat for their responsiveness and competitive pricing.
- Ty communicated with me very well and professionally.
What Users Like The Least
- They didn't do the job right the first time, caused new damage to our home.
- I called numerous times and was only able to reach the automated service.
- It look like crap, so many imperfections for a $35k roof.
- 10 months later they came to redo but only parts of it.
- They have not returned.
Recommended Reviews
Roof Cat did our roof and siding a little over a year ago. About 2 weeks ago we noticed some new water damage inside under a window. Called them and they told me someone would be out that day, no one showed and now they wont return my calls or messages. They didn't do the job right the first time, caused new damage to our home, are now ignorning us, and not standing by their work and fixing their mistake.
I would love to give them a positive review; however, one of their representatives visited our home about two months ago and provided us with a quote to repair the fascia cover. We agreed to the price, but they have not returned. I called numerous times and was only able to reach the automated service. My wife spoke with someone on the phone two weeks ago. They told her that the representative would reach out to her, but they have not called. I assume the job was not large enough, which is unfortunate because they have such good reviews.
Adam came out and assessed the leak in my roof very quick (like next day) and within a few days had my roof patched up. Great dude and a great business to work with!
- 265 N Keeneland Dr, Richmond, KY 40475
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured