- 3023 169th Pl, Hammond, IN 46323
- Commercial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Asphalt Shingle Roof
About the Business
What people say about “Rogers Roofing”?
Customer feedback regarding Rogers Roofing is mixed, with a significant number of positive reviews highlighting the professionalism and thoroughness of the staff during inspections and repair jobs. However, several customers expressed frustration over poor communication and missed appointments, leading to disappointment and trust issues. While many appreciated the service quality and expertise of employees like Dominic and Jose, serious complaints regarding deceptive sales tactics and unexpected additional charges have raised concerns. The inconsistency in customer service experiences indicates a need for improvement in communication and reliability.
What Users Like The Most
- Dominic was very friendly, funny and informative.
- The crew was wonderful, the install was very fast, it looks beautiful.
- Jose was very knowledgeable and professional, a pleasure to work with.
- Great experience from the inspection to job completion.
- Dominic was thorough and very friendly.
What Users Like The Least
- No one called or showed up and we still waited with no call.
- I was told my roof was in dangerously poor condition and needed an immediate full replacement.
- RUN AWAY AS FAST AS YOU CAN. Beware of this company.
- I tried to get a hold of [the project concierge] without success.
- Despite our signed agreement, the gutters were suddenly not included.
Recommended Reviews
We set up an appointment with Rodgers for 2pm today to check our roof. Someone called and said they had truck trouble and wouldn't be able to come until 3:30. No, problem, we waited. No one called or showed up and we still waited with no call and no respect for the home owner... Finally I called and the girl said someone could be out after 5. Rodgers says all decision makers of the home need to be there for the appointment, and we needed to set aside 90 minutes for the visit.
If you can't even get them to come when they say, how can you trust them to do a complete job in a timely manner. My time is just as valuable as yours Rodgers!!!!!
Extremely Disappointed and Shocked by Rogers Roofing’s Tactics
I contacted Rogers Roofing to inspect a very minor issue—a small water stain in a light fixture that I suspected might be due to a leak. What followed was a 2-hour ordeal with their sales rep walking the roof and inspecting the attic. I was told my roof on a house that is only three years old was in dangerously poor condition and needed an immediate full replacement. The rep quoted me an astronomical $50,000 and began pushing their top-tier roofing package using clear scare tactics.
What’s worse, he claimed there were issues with an AC line in the attic which simply does not exist. He showed photos and videos to try to back up these false claims, clearly hoping I wouldn’t know any better.
Thankfully, I got a second opinion from M&M Remodeling, who told me the likely cause was condensation due to temperature differences, not a roof leak. They confirmed my roof is in excellent condition and the issue was minor and common in well-sealed light fixtures under certain conditions.
I am deeply disappointed in Rogers Roofing. Trying to push a $50K roof replacement on a recently built home by falsely exaggerating the severity of the situation is outright unethical. This experience felt like a scam, and I would strongly caution others against doing business with them. Trust is everything when it comes to your home, and unfortunately, Rogers Roofing lost mine completely.
Dominic was very friendly, funny and informative. We called him out to discuss fixing a leak that was caused by another company's shoddy workmanship. He found the source of the leak and several other things that the other company didn't do to code or even ethically. We're having Rogers Roofing do the repairs.
Company Locations
Branch Offices
- 3023 169th Pl, Hammond, IN 46323
- Commercial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Asphalt Shingle Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Rogers Roofing offers free project estimates.
2. Are warranties offered by the company?
Yes, Rogers Roofing offers warranties, including the CertainTeed 5-Star transferable extended warranty.
3. Does the company offer senior discounts?
No, Rogers Roofing does not offer senior discounts.
4. How is the company overall rated?
Rogers Roofing has an overall rating of 4.9 out of 5 on HomeAdvisor and 4.56 out of 5 on the Better Business Bureau.
1. What services does the company offer?
Rogers Roofing offers roofing, siding, windows installation, fascias, soffits, and gutters.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No, Rogers Roofing does not offer emergency services.
4. Does the company offer eco-friendly accreditations?
No, Rogers Roofing does not offer eco-friendly accreditations.