Rocky Mountain Yeti Afton Jeep RAM

Great experience, worked with Tania and Adam to buy a car for our 17yo son. Professional and fun people that are family oriented. The process was fast and easy. We then went over to the service department where Tori continued the awesome service to get our 2012 Jeep Wrangler all the maintenance it needs. She even did some research and called us the next day with further information/pricing. Best dealership experience we’ve ever had. Will be taking our vehicles from Alpine to this dealership in Afton for maintenance and tires from now on!

I was thinking about buying a vehicle from this place but after what happened with my family member I wouldn’t ever buy a vehicle from these guys due to the fact that they make u pay for a extended warranty but then when something goes wrong they don’t uphold there end and when confronted they also hide evidence and get rid of it cause they don’t wanna say it was there fault or want to do warranty work and try and steal more money from u cause they say sorry the warranty doesn’t cover that, sorry the vehicle was brand new still under warranty and they had a issue and now they won’t cover it and now they are out a vehicle due to this place if I was u Honestly go somewhere else due yourself a favor I went to Kellogg to Dave smiths where they take care of there customers and are a lot cheaper then yeti by far it’s your choice but I would stay away from this place and go somewhere else besides this place over priced vehicles and take advantage of the good people of Star Valley

A huge shout-out to Torie Thornock at Rocky Mountain Yeti in Afton! She consistently provides exceptional service, going above and beyond to ensure my car is properly maintained and any concerns are addressed promptly and professionally. Her clear communication and friendly demeanor make every visit a positive experience. Highly recommend and will definitely return.

100% the best experience I've ever had buying a car!! JD was our sales guy and he was amazing. He constantly communicated with us and made the process painless. JD gave me options and took the time out to really find the right vehicle for my needs. I dont live near the dealership and was unable to get there to sign paperwork. Not only did he overnight the paperwork to my husband he delivered my new ride to my house. If you are looking to purchase a vehicle and want the process to be easily and painless JD is your guy!!

Excellent customer service - Jamie and Jared at the autobody shop made the whole process so simple for me from start to finish. Results were amazing! Great work!

I had an issue with my car and brought it in. They did not have the part in stock, however, they were able to give me a loaner car same day until the part came in and the car was repaired. Tori was so kind and such a life saver! Thank you!

Got a Flat tire while hunting on the mountain and Rocky Mountain Yeti service department went out of there way to help me out when the other shops in town wouldn’t. Excellent service and great guys!!

I don't like going to car dealers, I've had too many bad experiences, and today was no exception I called asked about a specific vehicle, if there are any issues with it at all and was told that it's super clean and runs great, I'm 2 hours one way to get to the dealership and on the way over they call me and say oh it has a oil leak under it now, I went on in anyway in case it was just something minor but no it was antifreeze all over the ground needed a new water pump, and also of valve cover gaskets the front tires are worn goofy like there's front end problems, the picture that showed the truck tire was only of the rear tires which were really good shape, they made sure not to post the pictures of all the rust holes in the body and badly rusted frame, so that was a wasted four hours to look at a piece of crap truck.
I will not go to another dealership again all they can do is lie if I buy a vehicle it will be from an individual from now on screw dealerships.

Not a good experience. Inquired about an inexpensive vehicle and got the run around. Called multiple times, and to add insult to more insult, the person in sales lied and said they returned my call, which was a fabrication altogether. Go elsewhere. Waste of time. Obviously, they are selective in who they want to serve. The more expensive, and overpriced, vehicles get call backs.

I got home this evening and two lug bolts had sheared off and the others were so loose you could twist them with your fingers. I called at 5:00 and spoke with Tori and requested to speak with the manager. I did not get a call back.

I paid over $3000 in service fees. $900 was a wind shield they were not supposed to replace. They were supposed to fix the air conditioning. And failed to do so. (Salt river motors found the problem and fixed it) they ordered me a new remote key, and programmed them incorrectly so now neither key works. They swapped out my tires and two lug studs sheared off! They had my car for 3 weeks waiting on parts.

Extremely disappointed I spent my money with them. And more concerned that someone else may loose a tire and not notice loose lug nuts! The lack of follow up is absolutely inexcusable. I purchased my current Durango from them but I will never go back for service or a new vehicle.

Love me some Rocky Mountain Yeti Afton! Great folks! Detailed my John Deere .. Looks better than when I bought it in 1984. Dennis in service is the most incredible technician this side of the Mississippi.

This is the best dealership I have ever worked with. I purchased new and used vehicles from them. They always work to give me and other customers the best deal. I do my research can state that they are the best place to buy. I use their service department for all my service and repairs. They are timely, trustworthy and professional with all of their work. One great benefit the provide is that the staff is knowlegble and super to work with. I highly recomend you buy from them and use their service department.

I have bought many vehicles through the years at Rocky Mountain Yeti. Everyone has been great to work from purchasing the vehicle to having it serviced. They are extremely friendly and always go the extra mile Thank you Rocky Mountain Yeti!

We bought our first Wagoneer in August 2022 from Yeti in Jackson, but scheduled an appointment with in Afton to have new wheels put on. The appointment was for 9 and I told them I’d just wait there for it. About an hour later I was told that they had the tires mounted on the new wheels but that there wasn’t any hardware included, so they would take the new wheels off and put my old ones back on and I could reschedule. I explained that the hardware should be in one of the boxes. One of the techs that happened to be in there said they only had one of the four boxes open (which would make it hard to have all of the new wheels on my car). A couple hours went by with no updates, so a family member that worked there came down and asked what was going on. The service manager came and told me it would be done shortly, and was asked if I wanted a loaner car. I declined because it would require me to transfer my kids’ carseats back and forth. A while later I was told that the lug nuts in the box were defective and stripped the studs when they went on, so they did me the favor of replacing them. I went another couple hours without an update, so the family member came back down and found out they had broken something. I had been there almost four hours at that point and had another appointment to get to, so I took my family member’s car.
After getting back to Afton, still with no update, I went to pick it up and found it with grease marks on my seat, center console, door, headliner, and dirty footprints. No one in service was there, so I never got a service sheet detailing what happened and what they did to the car. We called and let them know how our car was left, and received a phone call from the service manager who again lied about breaking anything, but said ‘I know you’re upset about what happened so we aren’t going to charge you.’ The solution was to detail it, but they didn’t have a detailer. Eventually I went in and talked to the GM on several occasions and was promised a new headliner, but it never happened while he was still employed there. Nobody after him seemed to care to ‘look into it’ more than just telling me they would. We had purchased a service contract with them, so we started taking it to Jackson for service appointments which (spoiler) weren’t much better.
Eighteen months later we purchased a Grand Wagoneer. The experience was so terrible that we resorted to contacting the GM who referred us to the new GM over the Afton store. We were promised that they would make things right and do what they could to fix things and earn our trust back. Although I can acknowledge that they were brought into a situation they didn’t start, they again made empty promises and added to the list of frustrations.
Our car was never detailed before we purchased it, and was fresh off a road trip where snacks found their way to the floor and the exterior was covered in winter road sludge. After getting the paperwork done no one could find a key for the new car, but the car started so everyone figured the key fell between the seats or something, and we could just find it at home and they would order us a second key. The next day they found a key at the dealership, so they sent it to the Afton store. I was given a folder that contained my old license plates and paperwork. Unbeknownst to me, the paperwork was someone else’s loan documents, complete with personal info and SS numbers. A couple people also looked for the key that was still missing, but to no avail. At this point we did have one key, but the other is apparently lost inside the car, which is quite unfortunate since that means anyone that gets into the car can drive away with it.
The list goes on, but I’m out of characters, so enjoy pictures of the awesome detail job they did. The lack of communication is astounding and eventually we came to the conclusion that new management wasn’t going to resolve the long-standing issues Yeti seems to have across all of their locations. I will never purchase another vehicle from them or trust them in any capacity.

If you are driving through the Star Valley and your truck has problems this is the place to stop at. They are very professional and helpful. Very courteous and care about their customers. They will not take advantage of you. Will stop here again if I have trouble and I'm in the area.

I’ve wrestled with this situation for awhile now, but feel that it needs to be shared with others, so they don’t go thru the same thing I did.

I took my Hummer (which was in almost perfect condition, I might add) in to have them fix my heating system. It would not blow any air at all. And well, I needed warm air for the winter. They had my Hummer for close to a month. Almost $4000 later (which was also an absolutely absurd price!) I get the vehicle back. It would now blow warm air through the heaters, but my air conditioning no longer works. They also ruined half of my gauges, as well as banged up the dash pretty bad, as well as scratched the clear plastic that covers the gauges. And there are now buttons that don’t work, as well as the 3 dash lighters/power outlets that don’t work. There was a lot of creaking in the dash after they worked on it as well. I was able to go in with tools and tighten down my dash to fix it, but I’ve had to deal with the other problems ever since. This was an absolute nightmare to deal with. My vehicle left there in worse shape than it was when I took it in.
When I talk to them about the problems, they said that they could fix them, but it would be MORE money. What a scam.

Edit: my heater worked for a whole month after they had it. Do yourself a favor and avoid this place if you value your vehicle at all. It will get damaged, and you’ll get stuck with dealing with it.

They had my truck for over a month to find a short draining the batteries (diesel). They ghosted me to the point I almost called the cops. I got an apology because they couldn't fix it, but still charged me for battery terminals. After I got it home I grabbed an ammeter and YouTube'd the problem. 10 MINUTES to find the culprit. $200 for parts and all fixed.

I highly recommend Yeti in Afton!!! Found what I wanted while at work on a Monday paperwork was done in 15 minutes truck was delivered to us in Utah by that Thursday! Best and easiest car purchase!
Thank you Jamie and Josh, you guys are the best!!

Torie and Mitch went way above their service and was so helpful when I had issues with my truck. They found the best solution and also kept prices in mind. I want to give a big thanks to the two of you for your awesome advice and help!!!

The staff was friendly and helpful. Mitch Allred told me about their current specials and allowed me to make a’no pressure’ decision. The service that was provided was excellent.

Wish every automotive shop experience was this awesome! Was in a pretty big bind after my work vehicle was hit, and the crew at Rocky Mountain Yeti went out of their way to get me up and running again. Friendly, timely, and professional place! 10/10 experience!

Highly recommend these guys! Mitch their service manager was awesome and thorough on fixing a part that wasn’t something they messed up on! They were awesome and all though they were crazy busy they still kept me up to date on my truck! And made sure everything was top notch and working! Thank you yeti for all your help!

I took my truck in for a detail (it was very dirty from not having a garage this past year) and it looks like a new truck. They did an amazing job.

Rocky Mountain Yeti is my go-to place for all of my vehicles! Since we moved to Star Valley two years ago, I’ve taken my cars in on several occasions for oil changes and tire rotations. Scheduling has been seamless and timely, and I’ve never felt like I’ve had to wait too long for the service to be done! I’ve also needed to have some glass replaced a few times. Jamie and Jared are the best, getting me in quickly and fitting their schedule around mine! No reason to take my car anywhere else!

All Right, so here is my little store! I went in to Yeti Afton, to look at getting a new to me vehicle. I was in an accident early this month, and have been with out wheel for two week. I the mix of that, I'm moving at the end of this month. Thanks to Great Sales team, they help me out in a very Difficult time in my life. Thank you so much for making the light at the end of the tunnel a little easier to see.

Made an appointment over the phone for my new Ram 5500 RV that needed some warranty work and a recall done. Had to wait over 3 weeks to get in but I was fine with that. Took it down on appointment day and dropped it first thing in the morning. I get a call from them later that day leaving me a message saying your Ram is ready for pick up. I was concerned as the 4 items that needed done would take time to get parts and I couldn’t understand how it would be done already. I called the service department and they said that they can’t get the parts for the recall, the vibration issue I have they feel too but can’t diagnose, and the other two issues they don’t know how to fix. I asked them to take more time to get this stuff fixed as I live an hour north and didn’t want to come back after already waiting almost a month for my appointment. They said they would work on it but after another week passed without a call I showed up at the dealer to ask what was going on and the gentleman in the service department said that they haven’t been able to spend time on it and he said ‘to be honest we just don’t have the manpower to fix’! Now I am waiting for another dealer even further away to work on it. Last time going there and don’t recommend to anyone else .

Not able to give NO stars but that's what I'd give. Took my side by side in for service/oil change. Took more than 2 hours and I had to leave for an appt. Had to get a ride home. Next day I was dropped off to pick it up and was unable to get it for over 30 minutes because it was blocked in.
I made a short stop on the way home and when I came out all the oil had leaked out! It took awhile to get people there to get it running, and 2 hours later I got a ride back. Again, took awhile to get a ride home. A day after it was returned I found a small oil stain under the vehicle! $90 it cost for about 5 hours of my time and I never even got so much as an apology for them not doing a decent job on an OIL CHANGE!

Came in last minute needing a tire patch after I found a nail in my tire, they were able to get me in quickly and patched the tire and I was back on the road again in no time.

Rocky mountain Yeti Afton was amazing to work with. they provided amazing service. the salemans Josh went up, over and beyond to help my son find the perfect truck, and never stopped until he found the one that gave him that huge smile. thank you so much Josh for the top of the line service you provided us with. If you looking for a new/used vehicle asj for Josh, he is the man!

We went to the one in Afton Wyoming. Tori was our service writer and she was amazing!!! It was simply stated the best service experience we have ever had!! The Technician was phenomenal and only fixed what needed it, even when i had requested work to be done (that didn’t need to be). He made a video explaining why it didn’t need to be done. He showed me what did need to be done. It was amazing!! He fixed everything and SAVED me money. This is hands the dynamic duo of automotive service. I can not recommend them highly enough.

I bought a Chevy Cruze from them and they are amazing worked with me on down payment and got me into a car very quickly !!!

I had made an appointment for an oil change at 10 am. I scheduled it early because I needed it in the afternoon. I dropped it off 15 minutes early and went back to work. At a little before 1, I went to pick it up and it was still in the shop. They told me they didn’t know when it would be done because the tech was on a test drive. The lady at the front was very nice and did her best, but I had to wait until he returned. Why wasn’t it done? He wanted to ask if I wanted my air filter changed. Why didn’t the tech call to ask instead of waiting until I showed up? I said no to the air filter and still had to wait to get my car, let him finish his paperwork, and pay. I didn’t get out of there until after 1:30. Why have an appointment at 10? I don’t know why - but I know why I won’t be making another appointment there.

We have used Yeti on 2 occasions. The first went so smooth and the insurance process was seamless. The car came out looking brand new! The second was a nightmare due to insurance. Jamie went above and beyond to make sure the insurance covered everything they should and that we were taken care of. The repair on this was perfect as well and they even made sure we had a rental while our car was in the shop. Very, very highly recommend. And Jamie deserves a big raise!!

Dealing with Ricky Mountain Yeti in Afton and salesman Mitch Allred has most definitely been the easiest and most fun vehicle trade I ever experienced. Mitch was the most honest, up front, knowledgeable salesperson I have ever dealt with. Everyone at Afton Yeti was so friendly, outgoing and mainly honest. We most definitely will deal with Rocky Mtn Yeti and Mitch for our next vehicle trade. Highly recommend this dealership!

Best place I've ever delt with they stuck with what we talked about over the phone easiest fastest car buying experience I've had five stars

Great service and support to help get a used vehicle. They are knowledgeable, friendly, not pushy and awesome to work with!

Liz Linford in Parts has tremendous knowledge and found me the right part for my 2004.5 Dodge truck. Her customer service and follow-up was timely, accurate and reassuring. Yeti is lucky to have such a caring and awesome parts manager. Give her a raise!

Very good experience. The tech took a video of the underside of my Jeep and the Service Advisor showed and explained the process and all that they worked on.

We had a great experience at Rocky Mountain Yeti Afton! Allison Stancer was the best salesperson with whom we’ve ever worked and we’ve bought and sold lots of cars. She was really responsive, helpful, fun and thorough. Additionally, Shawn, Luke and Darrian were all really knowledgeable and responsive, so the entire team made the process flawless. We love our new Jeep - thanks Rocky Mountain Yeti Afton!

Customer service was great! They never missed a beat. My only issue was with the pricing being high, however based on the market and the truck I bought they're all high priced at the time no matter where I looked. Bought the truck anyway, so that's on me. Found a couple of issues that they were willing to repair and did so quickly and even delivered the truck to my home 2 hours away.

My interactions with RM Yeti RAM have been very pleasant. They are always nice on the phone and in person. I visit about 1x a year for an oil change while in the area. I have had a few miscommunication times between parts and service, but I've appreciated the follow-up. I'll definitely be back.

I have had experience with Yeti in Evanston, Afton and Jackson. The Yeti in Afton is hands down the best! The staff there are amazing!! They went above and beyond to help me get my new truck. There was no pressure, only support. I would definitely recommend Yeti in Afton to anyone and everybody.

These guys were awesome! So helpful and kind. I would definitely recommend to anyone in the area looking for a car. Positive experience all around!

I drove 138 miles based on this man's word and reviews from other customers. Tom and other team members held true to their word. I was surprised to be treated well because I'm used to being treated based on my appearance. Tom and staff are stand up guys. Rocky Mountain Yeti Afton, best dealership I have ever experienced.

Dillon B. at Rocky Mountain Yeti in Anton, WY has always provided us with outstanding service. In addition to being extraordinarily kind, he is knowledgeable, professional and has exceeded our expectations. We are extremely satisfied.

We worked with Dexter at Afton parts department finding accessories & after market parts for the truck we have thank you for all that you can provide, A very excellent experience!

I have loved the service and selection provided by YETI in Afton. Dillon Barnes was so great to respond to our request when needing to find an affordable vehicle quick after our car broke down unexpectedly. Thank you YETI and thank you Dillon for really caring about your customers and for treating us like family!

I have been so happy with the ease in my car purchase. I did it all online and Darrian and Daydra were quick to reply and easy to talk to. Even post purchase when I have had questions about past car maintenance I still get a prompt reply. It really shows that service matters beyond your purchase.

I can't say enough about the service I received at Yeti. I was promptly escorted around the lot. Daydra Helm listened intently at what I was looking for and showed me several options that fit into my needs. After test driving several cars I found the perfect fit. Luke worked to get me a fair trade-in value and ample warranty coverage. When it came time to detail the car and get it ready for me to take home Daydra gave me a ride to work and picked me up. Five stars all the way around. Thank you Yeti!

My experience with Yeti in Afton as been absolutely awesome! They have always been honest and not invented work that wasn't necessary. A very trustworthy service department!

Great people great time talking n checking out vehicles. I truly enjoy the people here. So helpful. Much n respect. Hope to see you again soon. Possibly that 2008 jeep.

Recently traded a vehicle in for another one. I worked mainly with Dillon. He was excellent help. He was diligent about finding me the right vehicle for my family. He even stayed late to help me pickup the vehicle. The trading and selling experience was flawless. I couldn’t be happier with the service. Overall I will definitely keep them in mind on all my next vehicle purchases. Thanks Dillon.

Highly recommend Rocky Mountain Yeti! They have awesome warranties and their staff is great! We have bought multiple vehicles from them and they are always improving.

Edited Sep 2024

I bought 4 vehicles from these guys over the years and won’t buy another one there. I’d be weary of the 20 year 200k mile warranty. It’s not all it’s cracked up to be. When I finally needed it it wasn’t there. The dealership had no record of the warranty that they are known for, luckily I found my paperwork and gave them the information. Still the warranty company wouldn’t cover my 4300 repair.