- 109 N Dupont Rd, Wilmington, DE 19807
- Free Estimates
- Metal Roof
- Green Roof
- Asphalt Shingle Roof
- Flat Roof
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Recommended Reviews
I haven't used them yet but I must say that so far the company is fantastic. Smith came out today and was excellent. No pressure sales. Concise and quick with a quote. He was personable and respectful in every way. We have a couple other quotes lined up so I have no measure for where it lies yet but the product recommended seems to be a quality one. Regardless of whether we go with them it was everything you could want from an initial experience with a company and that definitely sways us towards finalizing. Thank you Smith and Rock Roofing for an integrity based no hassle style sales pitch!
Answered the phone when I called at 8:15 PM Estimator showed up next day on time...work was done safely and experly....property cleaned up both roofs done in 1 day!!!
Ted Rock and his team are easy to work with, cost conscious, meticulous and committed to getting the job done right. We bought an aging home and the roof needed a LOT of work. Rock Roof found and fixed multiple problem areas over the course of more than a year. Thanks Ted!
Very professional company from my first phone call all the way through completion. Smith kept me updated with texts and photos of the work being performed and the progress. Will definitely recommend and use again in the future
Very knowledgeable and do excellent work. Very pleasant and answer all questions thoroughly. They make sure all is up to your standards before they finish the job.
Rock Roofers Rock! As a new customer, I called late on a Friday asking if they could assess a tear in my flat roof that my home inspector had noticed. A Rock technician was out the next day, and after assessing the situation, fixed it on the spot, showing me pictures both of the tear and of the patch. He was fast, personable and professional. I would highly recommend Rock Roof!
Excellent workmanship at a fair price. My roof was replaced about a week after I signed the contract. The installation crew was respectful and professional. I would recommend Rock Roof for any roof replacement or repair needs.
Rock Roofing Co is a very professional business. From getting the estimate to completion of the work. Fair price, on time, and a clean job site when finished. What more could you ask for?
Small repair needed and they were at my house in one day. Repairman was very friendly, helpful, & fast. Great service highly recommend!
Our job was for a large, full roof replacement with various elevations and materials. Communications were prompt, the bid was competitive, and the crew was hard working and polite. Smith oversaw the work efficiently from estimate to final walk through and even helped with color selections.
Our home is older so inevitably hit some unexpected challenges. Smith and the crew provided solutions and alternatives and didn’t try to upsell. Cleanup was thorough and the crew worked two long days to get the job done. The entire process was easy and we love the look and quality of the new roof. I highly recommend Rock if you want a trustworthy and fairly priced local business!
Our experience with Rock Roof was great from beginning to end. Smith came to our house to evaluate the job and provide the estimate. The quality of their products was top notch and the price was reasonable. The team arrived early in the day and finished before 4pm. Every aspect of the roof replacement was done as outlined in the contract. Smith was on top of every detail and we were highly satisfied. Clean up was thorough and the roof looks great. I highly recommend working with them.
Great work, fabulous responsiveness , very timely scheduling of work, easy to communicate with, great quality of work
Great project manager Joe and great team overall
We would hire Rock Roof for our next work !
Smith and his team did a great job on my roof replacement. On time and on budget. They left my yard clean and prepped the area to keep my other stuff safe. Would definitely recommend Rock Roof for your next roofing project!
We recently had our roof done and we couldn’t have been more impressed with the professionalism and quality of the work performed by Rock Roof LLC. Our roof was in bad shape and not only did the team make the needed repairs, they went above and beyond by including add ins and taking extra care to explain exactly what was taking place. We absolutely love our new roof and going forward will recommend them to anyone in need of services. Thank you to the entire team there for all the work you did on our home!
What impressed us most was when the young gentleman who came out to give us the estimate climbed all up onto the roof, went up into the attic to asses the situation, gave us the estimate and told us our options. No pressure at all. Was just a text away if we had any questions. When it came time for the roof installation they got it done and done right. Reasonable cost, friendly service and efficient.
The contractor was on time and my work was done promptly, very professional and knowledgeable about what I needed to do on my home roof. I highly recommend them and will always call them in the future for any roofing work. Awesome job.
Thank you!
Did a great job on my siding! Reasonable and very professional. Smith was great to work with, very responsive and quick to answer any questions ! Also the crew was great, nice guys that did excellent work. Looks like a new house. Will definitely use their services again!
Rock Roof has a highly efficient and skilled crew that arrived early and worked late to ensure a timely completion of our project. The project manager was top notch from the estimate process to the job completion. The crew was very conscientious, extremely organized and did a great job with all components of the work. They took great care in regards to protecting our flower beds, shrubs and property. Rock Roof is a high quality roofing contractor.
I would highly recommend them to everyone!
Smith and his crew did an awesome job replacing the roof on my addition and repaired damaged wood underneath, all for a fair price. Thank you!
I called for a simple shingle repair. Other roofing companies didn’t want to come out for a small job like that, but Rock Roof was out in 35 minutes and finished within an hour. Highly satisfied and will go to them for all roofing repairs in the future.
Needed a new roof. Got five estimates. I’m so glad I decided on Rock Roofing. Three days after signing the contract, everything was completed. Smith was such a sweetheart. He answered all my questions while continuing being a gentleman. Thanks again. .
Absolutely best roofers in Delaware. Have used them for multiple different projects on my old home and they have always been exceptional.
I called Rock Roof for a repair. They had technicians come out the same day to complete the repair. Communication is second to none. They even provided me with a picture of the completed repair. This company is top notch and will have my business in the future.
Very happy that I went with Rock Roof! Smith came out and gave me a thorough assessment of the condition of my roof. He clearly presented me with my options and without pressuring me one way or another. As a new homeowner, he put me at ease by explaining everything thoroughly. They were able to work with me on the price and finished the job the same week I signed the contract. Sue was an absolute pleasure to work with to figure out financing options that worked for everyone.
Smith was there throughout the install to ensure everything we spoke about was taken care of, to give updates and answer any questions I had as the project progressed. They had removed a downspout and we're happy to replace them with new ones I bought which knocked something off my to do list.
At the end, he stuck around to show me pictures of the finished work, and talk about some other potential projects. Although roofs last 10+ years, I know I'll be reaching out again soon just to get referrals for people they trust, because they earned my trust with this project
I look forward to working with Rock Roof again!
needed some light repair work done on my roof….they came out same day and did a great job. Will recommend to my friends and family…as well as call again for any future roofing needs.
I can't give Rock Roof enough stars! I made an initial inquiry after they did work at my place of employment. I was skeptical of ANY contractor because my previous inquiries to other roofers were way over quoted and way too pushy... Which made me put this task off for years. Rock Roof sent Smith out to see us and look over our issues. He was able to assess and quote us on site, no ridiculous quotes no hard sales pitches just honest and straightforward. Further, we've now had our project completed within 3 days. None of this waiting weeks for an appointment and then getting pushed back or canceled. They were on time and ready to go like a well-oiled machine. They also discovered some pretty significant damage once they got to work that they were able to repair beautifully. And without a ridiculous added expense. They were conscientious and very friendly and respectful which means a lot. I would recommend them over and over and over again. Especially over these large franchise type contractors. Local business, local family. Can't beat it. Thanks guys!
My experience with rock roofing was the best you could imagine.They have a work crew that was efficient and fast.They Came at 7am removed old roof replaced all vent pipes. New roof was installed and finished by 1pm.price of roof job was very fair.If you are thinking of doing a roof job don’t think twice Call rock roofing. You will be happy with money spent.
Rock Roofing is a professional company! Very pleased with the professionalism and workmanship. I highly recommend them. Worden Smith was great to deal with and explained everything that was going to be done! The roofing crew protected our property and were courteous.
We had a tree fall on our house during a bad storm. From the first contact with Rock Roof, I have been very pleased with their responsiveness and skilled craftsmanship, in addition to help navigating the homeowners' insurance bureaucracy...I highly recommend this business!
If I were able to give 6 stars I would. Jose, Balthazar, Hector, and the crew were amazing. Great quality job and very cheerful. Wonderful team to work with.
Great all around! Customer Service, quality of the job, responsiveness and price. Roof Rock was the best choice I could have made. You won’t be disappointed.
Smith and the crew did an awesome job on replacing our home's roof! He gave me the time that I could expect to see them, and they were there...right to the minute! From the initial visit, inspection and quote to the completion of the job, I found Rock Roofing to be very professional. They got it done in one day. When someone asks, I will definitely be referring them.
Very happy with my new roof, these are hard workers, they did an amazing job!! Thank you so much !!
I was given options that best suit my roofing needs, good pricing, great communication throughout the entire process, work completed within a week and already recommended them to my neighbors. Awesome experience with this company!
Rock Roof did an outstanding job. Their entire team was the most respectful group of young men. Jose went out of his way to ensure this was an easy process for us. He made sure everything was explained 100%. Price was at industry standard clean up was immaculate. Other than the roof I would have never known they were here. Rock Roof was referred us by a family member and we now see why she sung high praises. If you want the best forget the rest and call Jose.
Rock Roof LLC was amazing!! The team was professional and timely. They went through end to end the process of fixing our roof and made me feel super comfortable. Will be using them again in the future!!
This is the third time (3 different houses) we have done business with Rock Roof, and each time has been consistently amazing. They give you peace of mind with their expertise and customer service, not trying to pressure you into to things like other companies do. Our new roof looks incredible! I would recommend Rock to anyone any time. Thanks again Rock for another excellent experience when we needed help and you came through (again)!
I've never come across a company so professional. From the start, to the inspection to the service. They new what they were talking about. They made me feel very comfortable. We set a date. They arrived ontime and got to work. I bought a house over 100 years old. That didn't stop them. They gave me a brand mew roof. They worked for over 11 hours. When they were done, they cleaned both my neighbors yard from. Debree. And mines. They even clean then back yard. They were heavily equipped and very polite. I'm so very greatful and pleased. Thank you so much for the professionalism. Since. Covid it's been hard to find. I look forward to working with Rock for my future projects. Thank you so very much. No more worries for the rain and storms in the future. Not to mention it looks bad ass.!!!!
Buying a house and having an unexpected find requiring replacement of the entire roof and sheathing is tough. But Rock Roofing was beyond helpful! They explained everything in detail and were patient with all my questions and concerns. And best of all the roof looks amazing and now I have the comfort knowing it’s done right!
Jose is a real professional! Rock Roofing completed my project ( complete new roof) in Two days ! I initially was just getting an estimate , however the professionalism of Jose is very impressive. This man convince me to go with his team and started the project in the same day ! Exceeding my expectations. I would highly recommend working with Rock Roof LLC and will look forward to doing business with them in the future.
Getting a new roof is not fun, but Rock Roof makes it as painless as possible. They are fast, efficient and very clean! Great prices too! I would definitely recommend!
I gotten my Roof replaced on Sunday, August 11, 2024 by Rock Roof LLC and they did a superb job!!! Smith was very professional and so easy to talk to. Smith made me feel at ease and comfortable throughout the whole process, kept me in the loop sent pictures about updates. I’m super excited about my new roof and feel good to know that I’ve chosen an excellent company let alone the warranty that comes with it! Smith and his crew went above and beyond. Everyone has been asking who did my roof and I’m proud to say Rock Roof LLC! Oh and my skylight looks amazing!!! Everything is so clean and smooth! Way to go Rock Roof LLC! You have a client in me!
Rock Roof did a great job from beginning to end of the process, with explaining everything and offering different roofs they offer. I was very impressed!!!
We choose Rock Roofing because of the work they did in our neighborhood. I could tell the detail, and their hard work ethics . The project manager Smith always kept up contact leading up to the install. These guys worked above and beyond long hours, very clean, organized, and could not be more pleased with this company. We went with a tin roof on the porch. Astecially pleasing, and well worth the investment. Ted Rock personally came over to introduce himself and go over the job. If your thinking of getting a new roof, Rock Roofing LLC is for you.
Greg P.
My neighbor and I are so glad we chose Rock Roof. Jose was responsive and spent a long time taking pictures of our roofs and attics, explaining options and offering very good pricing. The roofs were completed in one day by an experienced team, including installation of skylights and window wrapping. I highly recommend Rock Roof. Their quality and pricing cannot be beat!
Strongly recommend to anyone in need of any roof work to go with Rock Roof LLC. We had a roof leak so we called Rock Roof and they sent Smith out the following day to check it out. After examining the roof he confirmed we needed replacement. He temporarily tarped the roof while we got our finances in order. Once we were ready, Smith and his crew came out following day and replaced our roof. They kept the area neat, were respectful and completed the roof in half a day. Smith was awesome. He was very informative, prompt and honest throughout the whole process. If we come across anyone that is need of any roof work we will absolutely steer them towards Rock Roof LLC.
Rock Roofing did an amazing job replacing my 40year old flat roof. Great communication from Smith and Hector. I highly recommend using Rock for any roofing needs
When it was getting to the point where I was losing shingles every time there was a gust of wind, it was time for a new roof. After receiving several estimates over the summer from other companies, I decided to call Rock Roofing after seeing their new location nearby in Chesapeake City. Since I have an older farmhouse, I was on the fence whether to go shingle or metal. After calling and speaking to Ted Rock, the owner, a member of his team named Smith came out the next day and did a very comprehensive estimate going over the multiple shingle and metal options. Ultimately, I ended up having the whole house redone with shingle and their estimate was very fair with a great warranty. The day before the job, the weather was looking a bit questionable so Smith brought out a team that was double the size to ensure that the roof would be completed ahead of the rain.
Anyone who has done a roof on an older home knows that the existing roof could be covering a whole host of problems. They were able to sister some water damaged rafters and replace several sheets of plywood to ensure that the house is good to go for the next 30-50 years. Throughout the day, Smith stayed in contact and sent photos of all the work as it was being completed. With other companies that I called, it was like pulling teeth to get even an estimate. I would strongly recommend that you make Rock your first call when your home needs a new roof - you won't be disappointed.
Great experience working directly with Smith . He coordinated everything and made everything easy. Props to the crew that did all the labor . Looks great . Rock Roof rules!
We had a very positive experience with Rock Roof from start to finish. The project manager Jose, foreman, roofers, and the owner of the company were friendly, professional, and respectful of property. They did a great job on our roof and thoroughly removed construction debris before they left. I would highly recommend Rock Roof, a local business, for any and all of your roofing projects!-Margaret Leyva
Smith was fantastic. Walked me through everything, was responsive, professional and prompt. My whole process was completed in a week! Rock roofing replaced my whole roof within a day which amazed me! They treated my property with respect and made sure to clean up the debris after the work was complete.
It was my first time ever having to work with a roofing company but I thank this company for making this process easy, and comprehensive to a newbie like me! They did a wonderful job I am so relieved I will not have anymore leaks. I also love the fact the work is under a great warranty giving me some peace of mind. I cannot sing Smith praises enough!!! Best project manager I have had the pleasure to work with in any profession! Thank you Rock Roofing for all the hard work and fast turn around.
Very happy. Glad I went with them. I initially called them 3 years ago and the guy that came out was very honest and said I could probably get away with three or five more years on the roof. 3 years later I figured it was time. Smith set up a time to come out and see the roof. Materials went up a touch sence the last time he came out but not by much. The pricing seemed very fair and never felt like he was trying to inflate a thing. We set a date a few days later to have it done today. He said he would be here at 7am. I'm willing to bet he pulled in my driveway at 7 on the dot. I needed a few sheets of plywood, and he sent me photos of the progress and the sheets that were damaged. He didn't need to but I'm glad he did. Smith and his team had it knocked out same day and didn't leave a trace. I honestly wouldn't be able to tell they where here if it wasn't for the new roof. I definitely recommend. Good job guys.
Rock Roof LLC did an incredible job on our roof!! Everything from the initial consultation, to completing the work, to the cleanup was 5 stars. This company is compassionate, knowledgeable, and skilled. We are so happy with how our roof turned out. Highly recommend them!
Excellent work! I would highly recommend Rock Roof LLC. Had a leak from the laundry room roof and had it replaced. Smith and his team was very easy to work with. They were honest, timely, and were not pushy about selling me their services. Overall the roof looks great and I’m very pleased with the work!
We reached out to Rock Roof for an estimate on a new roof for our home. They were able to come to our home the same day and thoroughly explained their company’s products and a provided explanation of their services. We received a detailed quote the following day. The company was very accommodating and accessible and were able to provide quick responses to any questions we had. After receiving several quotes, we felt the customer service we had felt with Rock Roof was superior, and chose them to do our project. As the work was being completed, the company was informative of the process and considerate of our property. We could not be more pleased with the quality of work and customer service that was provided to us by Rock Roof LLC.
To the person reading this in search of their next roofer and/or gutter installer, you can stop looking now, I’ve already done all the headache-inducing research for you.
After calling every company in the surrounding PA, DE, and MD areas, scheduling the in-home estimates, suffering through sleezy sales pitches, sad attempts at trying to convincing me I needed the most expensive options, and each one informing me I wouldn’t find a better price for a roof of this size and pitch (like, could buy two new vehicles for the price of the roof alone, “better price”) from anyone else. I was at the point of giving up and letting my 20-year-old roof cave in on me, when a contractor working on my house suggested I give Rock Roofing a call. I had not come across them in my search, as they weren’t plastered all over every piece of junk mail that comes to my house, or advertised ad nauseum, so I thought, what the heck, let’s see what fun they have in store for me!
I called to set up an estimate, and the owner (Ted) answered the phone and scheduled a time for an estimate that worked around my schedule, without the usual pressure I felt from other companies to accept a time slot they chose for me or risk losing out on some amazing deal that doesn’t exist. On the day of the estimate, a very professional employee, named Smith, came and inspected the roof, in the attic, and the gutters, and asked me what I had in mind as opposed to telling me what I wanted. He then sat down with me and took the time to explain the entire process including, the difference in shingles, gutter replacement and guard installation, skylight and chimney chase cover replacement, and was honest enough to tell me that I did not need the most expensive options and why. He provided me a detailed estimate at which point I almost fell out of my chair, thinking he must have missed half the roof in the estimate. He assured me that it was correct, and then let me know what their availability was if I decided I wanted to move forward without being pressured to make a decision and schedule it on the spot.
Obviously, I decided to go with them. They asked me for no money up front, they arrived early and promptly got to work prepping my entire property to protect it from the work being done. There were about five or six of them working with care and purpose. They took a picture of the only board that needed to be replaced to show me the evidence and put me at ease that I wasn’t being charged for something unnecessarily. They were all extremely polite and respectful of my property. They even pulled the cooler inside my garage I had brought for them and closed the place up for me after thoroughly cleaning the property when the job was completed in a single day!
Just when you think it can’t get any better, the owner personally called me to schedule a time to meet with him to go over the job and make sure everything was to my satisfaction before ever asking for payment. Ted met me in the middle of the afternoon on a Saturday and walked around the entire house and explained all the work in detail. He even noticed there were handprints on a section of siding and apologized and said he would have someone out first thing on Monday to take care of it, despite me telling him not to worry about it. Clearly, he takes pride in his company, workmanship, reputation, and attention to detail, which is not something you find very often anymore. I am so impressed and happy with everything about my experience with them and their work, which has been completed for a few months now and everything is still flawless. I wish more businesses like this existed. I give Rock Roofing the highest of recommendations and commend them on staying true to their values, and ethical business practices in a world where it is no longer easy to do. Good people like them deserve your business. You won’t regret it and your house will look amazing too!
Knowing that a new roof, gutters with gutter guards and downspouts would be a major project, we took our time to investigate and interview several top rated roofing companies by the Better Business Bureau, which included Rock Roofing. We felt that all the companies interviewed could accomplish the job. However we concluded after meeting with the owner of Rock Roofing, Ted Rock, that he would work within our time schedule, within our budget and with our quality specifications. And we were more than pleased with the friendly professionalism of his crew along with the finished product that was delivered. One of the things that stood out to us was that every promise he made was kept without hesitation.
Ted Rock is a true gentleman who gave us an excellent job, and provided us with a great crew. We highly recommend him to everyone. He and his company deserve more than 5 stars, but that was all we were alloted.
Barbara and Marc Reitzes
Wonderful experience with Rock Roofing. We had damage from the storm and they were able to help us with the insurance part of the roof as well as provide an honest opinion of the condition of our roof and fair pricing. We decide to not just repair the roof but to completely replace it and we are so glad they did. They were also able to fix our shed damage and the attic venting in the same visit. They were able to complete the job in a timely matter and they left not a speck of dust when they were finished. Couldn’t be more pleased.
Smith was very professional. Out of 4 estimates he was the only one that explained every detail to me. Work was completed in one day. It looks great! The entire roof was in poor condition. I will recommend this company to everyone. Thank you Rock Roof.
Had new roof put on painted chimney replaced all facia and rake boards wrapped it all and all new soffit solid soffit under car port ceiling and all new gutters and downspouts Ted and his crew did a fantastic job and were fast and informative they cared about me as a customer will use again next year for siding thank you very much.
We were in desperate need of a new roof, as we had water leaking in through our sons bedroom. We called many companies to get estimates and rock roofing was the only company that was able to come out the day I made the call, they were very professional and reasonably priced. They explained in great detail why our current roof was leaking and what they were going to do differently when they installed our new roof. We had to wait about a week for install, due to the weather, not the company. On the day of the install the crew arrived early, prepped the house, worked in a timely efficient manor, and when they were finished they made sure everything was cleaned up and back in its place. We are very satisfied with our new roof and have had no problems with it since it's install, I am happy to refer their name to family and friends, and in the event that we need a new roof again I would go to them first.
I bought a home and had an unexpected leak right after. Ted answered on a weekend and had someone come to look at my roof that week. My whole roof was replaced in one day in a week after I had first called him. It looks great and I trust the workmanship and viability of my new roof.
Had Rock Roof perform a very small repair on my roof. Ted was prompt, clear and able to deliver a great repair for a more than fair price. I hope to give them more business in the future if I need the work done. I highly recommend this company.
I submitted an online request for an estimate for a roof replacement with Rock Roof on a Wednesday, Ted got back to me immediately and Zack was on site to do an inspection and estimate that Saturday. We were able to agree on a contract the same day, and they were finished the project that following Wednesday. The actual roof replacement was done in just one day. I was dreading tackling this project but they were so professional and efficient, I couldn't believe it was finished so quickly. Now I'm worry-free about the roof and gutters and can move onto the next thing. One hundred percent would hire them again and would recommend them to anyone.
I contacted Rock for an estimate and JC came out to provide it. He was friendly, professional, and knowledgeable. We ended up tabling the project for a year and recently reengaged for an update on the pricing. He provided it promptly but things went a little sideways when I asked them to clarify an aspect on the project and the owner came out to look at the house (sat in his truck out front for 20 minutes and didn’t even bother to introduce himself or let us know he was there) to ensure the best price was given. The end result of this was the company increasing their price by a couple thousand dollars. As much as I wanted to work with CJ and Rock due to recommendations and word of mouth I could not justify their pricing which was about 30% more than a Golden Pledge quote from a competitor.
Rock Roof did a beautiful job! Very professional and courteous. They paid attention to every important detail. It's such a relief to have a roof that I can count on! Highly recommended!
Straight forward, great, fast service. Called Wednesday, spoke to the owner, Ted. He told I would get a call in 15 min from jc. He called in 10. He said he would be out the next day to give an estimate for the job, between 5 and 5:30. He was in my driveway at 4:55. Got up on and checked the whole roof. Gave a reasonable estimate for my area with a different options which they had in stock. I cancelled all my other scheduled estimates due to the fact that he said they could be here 6am Saturday morning. The arrived at 6:05 and working by 6:15am. They whole job was completed, completely cleaned up, and gone by 11:55am. I walked around checked everything including walking the new roof. They did really good work. They also bring a trailer instead of delivering a dumpster for all the old materials and it all goes with them at completion. In my area there are a lot of roofers and quite a few good ones, but I am glad I made the decision I did. I am very satisfied with the service I received and speed in which they got a quality job done was impressive. During the sales process and the install both JC (the project manager) and Ted ( the owner) were both on site. I highly recommend this company
If you want a top shelf job, then Rock Roofing is the contractor to choose. Due to some storm damage, we looked for roofers who were responsive, Ted Rock was quick to respond, and to send his repair crew to tarp the damaged area. Knowing the roof was 2 layers of shingles, we knew a repair was out of the question. Ted worked very closely with the Ins. Company, actually physically meeting the adjuster at our house in person. The tear off was well done, protecting our landscaping and gutters. The ice shield, underlayment, shingle installation and chimney flashing were done with professional skill. As to the final clean up, not a nail or stray piece of shingle to be found. This was all done in a single day. Outstanding service with attention to detail.
Thanks so much...Mike
A very professional company delivering excellent service.
We asked for an estimate and got it within a day. With great specificity and detail, the estimate was precisely what we got. Ted walked us through our options and guided us to the best choice for our roof.
If you are looking for roofing and would like a company that communicates well and delivers what you need, on time and on budget, look no further. I recommend Rock Roof without hesitation.
Owner (Ted), Salesman (JC), Manager (Jose) and crew were more than professional. They are great, kind, courteous and patient people who thoroughly listens to the customer. They address and correct all damages and issues. They have an eye for detail and is implemented immediately. Clean up is done with care. Customer satisfaction is their business. Nothing but the best. Would recommend them 100%.
Thanks, k Johnson New Castle, De
Nothing but good things to say. Greatest experience I have ever had with a roofer. Came out the same day I called. Showed up for installation on time. Finished on time. Clean up went great, if it wasn't for the great looking new roof, you wouldn't know they were here.
They were able to get our roof done in one day. The employees are polite and make sure you’re satisfied with the job. Their prices were literally half of what Long Home Products quoted, for the same products!
Highly recommend.
Ted Rock runs a good business, he shows up on time, he gets work done when he says he will, his work is quality, and he goes above and beyond!
Updated-HIGHLY recommend Rock Roof LLC. They did a great job replacing my roof & everyone I interacted w/ before, during&after the job was knowledgeable& worked together very efficiently. A crew of 7 did the work in about a day & a half - including replacing an old skylight,removing all shingles&a few sheets of plywood that needed replacing,fixing an unforeseen issue w/attic ventilation&more. My primary contact was JC who is very knowledgeable, personable,&extremely helpful. Great quality product&workmanship,& I never felt any pressure. He stopped by on both of 2 days of installation.Ted,the owner of the company,is also very personable,took the time to stop by as well&has many decades of experience in the business,I think also quite a bit w/commercial businesses? I’m very pleased w/the work&that it was done quickly w/no cutting of corners.Thankful I had them look at the roof&replace it b4 having new gutters installed. My neighbor was also impressed with the job they did&had them do his roof-he’s also still very satisfied. The job site was left in pristine condition. Great product & warranty. I’m definitely a highly satisfied customer w/no complaints.
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Update several years later-not regarding issue w/Rock Roof roof but “related”-still need to leave a review for the gutter company mentioned here but problem w/them still not resolved)-short time after the roof&new gutters were installed,Rock Roof’s owner kindly stopped by when I called re:small stream of water that hit me on the head&I got wet as I walked outside between 2 doors-one in my attached porch&other in attached garage.The roof was fine&when roofing owner looked at it,he said there was a gap between gutters installed by a gutter company&the side of the porch-I think the reason was the “leaf filter” insert they patented sticks above the top of the gutters&they couldn’t install them w/o a gap between end of the gutter&the porch,but they never mentioned it to me. Rock Roof’s owner devised a simple deflector w/materials he had w/him (no charge) when he stopped by&it was better but I still got wet. When my gutters later overflowed several times over course of 2+ yrs, part of it was due to bird nests blocking gutter on the back of the garage w/multiple nests inside/under the leaf guard near the downspout exit-causing severe overflowing along almost the entire length of the gutter. I later paid Rock Roof to design/install another deflector that works much better. Also paid them to cover the hole the birds were getting thru since “The Gutter Guys” didn’t do anything about it-instead they claimed Rock Roof did something to damage the gutters they installed (Still trying to resolve that issue-they provided no evidence or explanation for how/what Rock Roof had supposedly done &I’m 99+ % sure the roof was put on at least a day b4 the gutters but they claimed otherwise,not even knowing the dates at the time). Out of the blue I was then told by Gutter Guy employee that my lifetime gutter warranty was null&void so I paid out of pocket for Rock Roof to design/install a better new diverter&to cover the opening that was large enough to let birds get into the leaf guard. Having difficulty resolving warranty loss w/The Gutter Guys (partly due to personal health issues&is hard to communicate w/them but will write a separate review when I do). All I wanted was an explanation of how Rock Roof could’ve done anything to their gutters to cause these or other problems-i.e. a text,email,or letter explaining what the issue(s) was/were that suddenly out of the blue voided my warranty. The original. Gutter Helmets that we installed when we moved in (~1989) lasted decades&w/NO issues. Will submit review w/video for The Gutter Guys company once I have answers.
Company that Cares for its Customers!!!
I just had 3 flat roofs replaced by Ted and his crew. I had seven different companies come out to my home in March to give me estimates. When I had Ted come out to look at my roofs, he actually gave me the estimate before he even left my home. I am still waiting 6 months later for estimates from 3 of the most well-known roofing companies, even after I called them multiple times asking for the estimate. Honestly, Ted did not appear that professional at first glance, but I am so glad that I chose him to do the work. I went with my gut- Don’t judge a book by its cover. He gave me the best price for the most thorough work- he offered to replace all plywood in his price, while other companies wanted to charge much more for each piece of wood that needed replacing. The roofing work turned out to be a monster of a job, with 10-12 layers of roofing material and severely rotted roof joists under a deck that was recently built by the previous owner to hide the severely sunken roof. His crew worked 12-14 hours, for 3 straight days to get this done quickly because I was having leaks all over the home interior. After the job was complete, there were some areas I wanted to be touched up or fixed to my high standards. Ted fixed the areas and exceeded my expectations and had a pleasant personality with me and his crew at all times. He even helped me determine where another leak was coming from a separate area in my home. I really like Ted and his crew and will highly recommend him with great confidence! I’m very pleased! Thank you Ted!!
Very satisfied with all aspects of Rock Roofing's work. Prompt response to all calls, punctual, professional in the true sense of the word, does as he says, meticulous after job clean up. Work was done on time and the quality and value were top notch. It is always great to find a craftsman who hits all the marks. Thank You!
Needed a new roof for my house that I was getting ready to sell. They came out in a day, did the estimate and gave the best price. The workmanship is the best by any standard. Done on the day I wanted, right on time and finished when he said. Excellent. I would recommend them to anyone. Thanks Ted!
Rock Roofing installed our roof about 4 years ago for the previous owner of our home. We recently noticed a leak creating a stain in a ceiling area. Ted came over promptly, spent several hours diagnosing the problem, and returned two days later and replaced a ridge vent, shingles, and capping, and painted the stained area inside with Kilnz stain block. We are very satisfied with the thoroughness, expert attention, and promptness. Rock Roofing stand behind their work.
Ted was a pleasure to work with. I called his business on Labor Day, not expecting to get an answer and he picked up on the first ring. He was at my house the following the day to give me a free estimate and the job was done within two weeks. Ted was referred to me by a friend (Kathy Zane also left a review) which is why I decided to go with him. Hats off to his work crew as well. The foreman, Jose, was acute to answering any concerns or questions I had.
Nathaniel
New Castle, DE
- 109 N Dupont Rd, Wilmington, DE 19807
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