- 1841 Hicks Rd STE A, Rolling Meadows, IL 60008
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “Robin Hood Roofing”?
Customer feedback about Robin Hood Restoration is largely positive, with many reviewers praising the professionalism, communication, and quality of work provided. Many customers appreciated the thoroughness of the team in guiding them through the insurance process and executing their roofing projects efficiently. However, some serious complaints highlight significant issues with customer service, including unresponsive communication and inadequate follow-up after installations, which creates a more critical overall perception. While there are several glowing reviews, the negative experiences cannot be overlooked.
What Users Like The Most
- They are professional, knowledgeable and attentive.
- My sales rep kept me informed every step of the way.
- Communication has been excellent and they showed up the day they said they would.
- I was beyond satisfied from the moment I contacted Robin Hood.
- This company did a great job replacing my roof!
What Users Like The Least
- They left nails all over the yard and driveway.
- This company does not respond to messages nor do they answer phones.
- They will try to get you with their pamphlet saying they can get your roofing at little to no cost through insurance.
- Water leaked from roof to my heater and soaked a good portion of my basement.
- The supervisor does not have the decency to call and say they couldn't make the appointment.
Recommended Reviews
This company completely sucks. Avoid at all costs! Messed up wiring and had to have cable company fix it. They left nails all over the yard and driveway, broke one of my deck solar lights. They dropped off the materials in my driveway when the repairs weren’t scheduled for several weeks. I had to move everything to access my driveway. And, of course, they don’t return phone calls or answer their phones. I’d give them 0 stars if I could.
Robin hood installed a roof on my house July 2023, roof is already leaking causing water to come down through my ceiling light fixtures. This company does not respond to messages nor do they answer phones no matter what number you press for service, they don't have a working website. Their field rep sent a non employee of Robin hood to my house, this person showed up 6 hour after the time expected, he had no ladder and asked me who installed the roof. This company is a scam and I would never use or refer anyone to these people. Now winter is setting in and I have to repair roof flashing and interior ceiling lights because of the ignorant, unprofessional, ripe off, scamming Robin Hood company. STAY CLEAR OF THIS COMPANY!!!!!
Had the opportunity to work with the team at Robin Hood, they are professional, knowledgeable and attentive, we wanted a cedar shake roof and they delivered
Company Locations
Head Office
- 1841 Hicks Rd STE A, Rolling Meadows, IL 60008
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Warranties Offered