Logo of rk MILES

rk MILES

  • 207 Portland St, Morristown, VT 05661
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
  • Warranties Offered
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At rk MILES, located in Morrisville, Vermont, we pride ourselves on our extensive range of services tailored for both residential and commercial projects. Our expertise spans gutter installation and cleaning, tar and gravel roofing, tile roofing, and soffit and fascia services. This versatility allows us to manage complex projects from inception to completion, ensuring that every detail is meticulously handled. We are recognized for our organizational skills and a consistent approach to delivering high-quality results. Our experienced team is dedicated to providing durable solutions that add long-term value to your property. Whether you need a simple gutter installation or a comprehensive roofing project, we are equipped to meet your needs with precision. Our commitment to thorough project coordination ensures that we navigate even the most intricate jobs seamlessly, allowing you to focus on what matters most.

What people say about “rk MILES”?

Customer feedback is predominantly positive, highlighting exceptional customer service and responsiveness from staff. Many reviews emphasize the helpfulness of the employees, both in the store and in the lumber yard, ensuring customers receive the correct orders and pricing. Some customers noted the good value for materials and expressed eagerness to continue working with the company. However, there is a significant complaint regarding unorganized service and misinformation about product availability for special orders, which detracts from the overall experience.

What Users Like The Most

  • He's literally always around and responsive, weekends, nights, whatever he always lets me get back to me.
  • The guy in the lumber yard was chipper and helpful and made sure we got everything we paid for.
  • They have been absolutely wonderful to deal with; their pricing is lower than anyone else and their customer service is 100%.
  • I suggest asking for Kurt as he has great customer service skills and is very knowledgeable about the store.

What Users Like The Least

  • I drove down to pick up product, they didn't have them and seem to have no idea about what happened.
  • Most employees were standing around joking, seems the store is unorganized and customer service sucks.
  • My only complaint is if you have to special order anything, it is a huge hassle.

Recommended Reviews

Overall Company Rating
Good 4.2
Out of 6 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Mike Paradee
May 26, 2021

I'm not sure what my sales rep Kyle is making, but whatever it is, it isn't enough! He's literally always around and responsive, weekends, nights, whatever he always let's me gets back to me and makes sure the order is correct. 5 stars for Kyle and the whole crew there is Morrisville!

Thanks for keeping Paradee Construction supplied.

Taylor Dobbs
Apr 28, 2021

Friendly desk staff behind a plastic divider took extra care to get the order right before charging me. The guy in the lumber yard was chipper and helpful and made sure we got everything we paid for. I'll be going back for building projects in the future!

AZDG News
Sep 6, 2020

I have been perchancing all my building materials from them for the past year since I perchanced my house that I'm flipping. They have been absolutely wonderful to deal with there pricing is lower than anyone else and there customer service is 100%. I look forward to working with this company on all my projects.

Ricky
Jun 29, 2020

Great hardware store overall, especially with their much needed expanded lumber yard. My only complaint is if you have to special order anything is a huge hassle. Nobody seams to know what to do even to get a price quote.

J
Oct 24, 2018

I called up about masonry products, they said we have them in stock. I called back to double check the price and stock. I drove down to pick up product,they didn't have them and seem to have no idea about what happened. Most employee were standing around jokin, seems the store is unorganized and customer service sucks . I will never return !

Mr Anonymous
Jun 15, 2017

Find all of your supplies for home building or remodeling here. I suggest asking for Kurt as he has great customer service skills and is very knowledgeable about the store.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 207 Portland St, Morristown, VT 05661
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
  • Warranties Offered
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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