Riverstone Homes & Remodeling
- 102 Overlook Cir B, Canton, GA 30115
- Financing Available
- Free Estimates
- Licensed & Insured
- Metal Roof
- TPO Roof
About the Business
What people say about “Riverstone Homes & Remodeling”?
Overall, customer feedback for Riverstone Homes & Remodeling is overwhelmingly positive, highlighting their exceptional customer service, timely delivery, and effective communication. Many clients appreciate the team's professionalism and responsiveness, particularly in urgent situations such as water damage. The project managers and staff are often commended for their thorough inspections and willingness to assist without immediate payment expectations. However, there's a note of caution from one reviewer regarding delayed communication, suggesting that while service is generally excellent, there may be room for improvement in response times.
What Users Like The Most
- Highly recommend Riverstone Homes & Remodeling.
- The guys came out within 45 minutes and were complete gentlemen.
- Exceeded my expectations from start to finish!
- Glen did a great job of coordinating all the work and was very helpful.
- Professional, Quick Turn Around & Honest!
What Users Like The Least
- I didn't receive a call back after leaving a message.
- Communication could be improved as I had to follow up multiple times.
Recommended Reviews
Highly recommend Riverstone Homes & Remodeling. We are still very happy with the custom home Jamey and his team built for us in 2005. I'm writing this review to also recommend their remodel and restoration division. We had a major restoration project for broken water pipes in our classic car garage. The job was handled in a professional, timely manner. The project manager-Daniel sent the insurance all the requested information needed so that the process was painless for our family. Garage is repaired, insurance taken care of and the finished product is better than it was before the water damage! Thanks to the entire Riverstone team!
We were having some work done on the chimney chase of our house by another company. In order to verify that the work had been completed properly, we contacted Jason McClesky of Riverstone Homes & Restoration. He arrived on time, did a thorough inspection, took photos of the job, and provided a written review of additional work that still needed to be done. Although we offered to pay he declined the offer and said to just remember him for future work. What more could anyone ask? We were very impressed by Jason of Riverstone Homes. We will definitely contact him whenever we need additional work on our house.
First I’m in Sales and Marketing. I think that google reviews are as great as sliced bread and I take them seriously. The great reviews for this company made me really excited to work with them. I called and got a return call pretty quick and an estimate appt. Met with Daniel on a Thursday and received my estimate on Tuesday, July 17th, 2pm. I reviewed it and had a few questions so I called around 2:30 and left a message requesting a call back. By the next day after 11pm I hadn’t received a call so I sent an email because I thought maybe my voicemail was left on the wrong voicemail. Today July 27th I still hadn’t received a phone call. Peeved I was tempted to leave a review in anger but my sister and I own a business and we take customer service very seriously so I decided to contact the owner Jamey via email. I explained the situation and he said he’d have Daniel call me. Daniel left me a voicemail and explained that a larger contract had come through and he was very busy. He also said he was offended because I sent him an email and I questioned not receiving a call back? I will not be using this company but I wrote this review because I question all the 5star reviews. My comment is my perception so you can make your own decision. Thanks.
137 locals recently requested a quote
- 102 Overlook Cir B, Canton, GA 30115
- Financing Available
- Free Estimates
- Licensed & Insured
- Metal Roof
- TPO Roof
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