Logo of RivCo

RivCo

  • 3520 Eveningside Dr NW, Cleveland, TN 37312
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
  • Gable Roof
  • Hip Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At RivCo, located in Cleveland, Tennessee, we pride ourselves on our versatility and technical expertise, adeptly managing both residential and commercial projects. Our comprehensive range of services includes roof replacement, skylight installation and repair, rubber and tile roofing, as well as soffit and fascia services. We are equipped to handle complex projects, ensuring that every detail is meticulously addressed from start to finish. Our organization and consistency in work reflect our commitment to delivering durable, high-quality results. We understand the importance of reliability in construction, and our well-coordinated team is dedicated to providing long-term value for our clients. Whether you are looking to enhance your home with a new roof or undertake a larger renovation, we are here to bring your vision to life. Our ability to navigate intricate jobs ensures that your project is completed thoroughly and efficiently, serving Mine Hill Township, NJ, and the surrounding regions.

What people say about “RivCo”?

Customer reviews reflect a highly positive sentiment towards RivCo, particularly highlighting their exceptional workmanship, professionalism, and communication throughout various home improvement projects. Many customers praised the quality of the work done, often remarking on timely completions and responsiveness. However, some negative feedback indicates serious issues with communication and service follow-up after project completion. These concerns have slightly marred the overall perception, emphasizing the need for improved customer service in addressing post-job issues.

What Users Like The Most

  • They did a great job!
  • The team was very helpful and completed the job sooner than we expected.
  • Really great customer service, the product quality is consistently outstanding.
  • I couldn't recommend anyone other than RIVCO. Your money will be well spent.
  • The team was professional and friendly as well.

What Users Like The Least

  • I regrettably went ahead and agreed to have them replace 2 normal bathroom doors.
  • I never heard from him after mentioning a problem that needed to be looked at.
  • They just randomly showed up and wanted to work several weeks later.

Recommended Reviews

Overall Company Rating
Good 4.2
Out of 13 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Shannon Ritzhaupt
Jul 28, 2025

Alex and his team transformed our screened in porch to a 4 season room with lots of windows and added a wooden deck off the porch. We love the room! They did a great job!

James W
Jun 6, 2025

Almost $6000 for 2 doors. They said the job was done.

I don’t know how RivCo has any good reviews.

After a very difficult time of trying to get these clowns to communicate with me to just give me an estimate, I regrettably went ahead and agreed to have them replace 2 normal bathroom doors.

We needed pocket doors for both the bathrooms because normal doors interfere with our Grandparent’s walkers and wheelchairs.

This whole thing is a hassle and 100% truthfully I was not a pleasant customer because they put me off many times by giving excuses. The other day I was messaged about another contractor coming back, but nobody came out.

This past Sunday, Alex, the owner called me. He started with telling me the job is done. I had already sent a text to Candace, who is the only person who was supposed to be communicating with me, as I was done with Alex and Jesse due to poor communication. Candace does a good job communicating and knows how to speak to customers properly. Alex severely lacks the skills to handle upset customers.

I stopped Alex as he tried to go into talking about estimates for other work even though we still need the pocket doors done.

I’m going to add video and pics so you can see what I talked to him about. This guy and whoever he has come out must have never done pocket doors.

No hardware for the doors, gaps up high, no way to lock them for privacy, and the doors are crooked. The master bath door doesn’t even close halfway because it stops on the tile. The outlet in the master bedroom wall sticks out, and has no face plate. There’s cuts and smudges on the wall. Sensors on the ceiling for light are not flush and the fan has no way to shut off and only have light.

Heck they left a huge mess in our laundry room from going into the attic. There is more and I am sick of typing…..

Update:

They sent someone who helps them occasionally. The guy cut the Sheetrock out again fixed both doors. Locking the door is a bit tricky, but I’m letting that go.

When he cut out the Sheetrock again, there was a huge gap above the door frame that extended across to where the door goes into the wall. There should have been boards placed to fill in the gap for support. The ceiling could have bowed down in time.

I do not recommend RIVCO. I have signed with another company to do other projects, that would have went to RivCo if they did a good job on the pocket doors. They were aware of this.

Turns out we paid about $2000 more than some other company would have charged us for the pocket door job, and it was an awful experience.

Blake Noah
Oct 23, 2024

Rivco did a great job on our roof. The team was very helpful and completed the job sooner than we expected. I would recommend them for your project!

Christopher Neal
Oct 16, 2024

I had RIVCO come out to do a roof on my house. The owner Alex was very nice and fair. Would highly recommended to anyone for further work! Very affordable!

Dakota Truelove
Oct 15, 2024

Really great customer service, The product quality is consistently outstanding, exceeding my expectations every time. Recommend my guys at rivco everytime!

Jayson DeJesus
Sep 30, 2024

Had these guys come out to do some work on my new home and would highly recommend using them. They are very professional, responsive, and extremely fair on price!

Beth Rudolph
Aug 8, 2024

Alex and his crew did a great job of remodeling our Jack and Jill bathroom. From demo prep to completion, it all was well done. The tile installation was exceptional. I would recommend RivCo for your home improvement job.

Gilli2k
Jul 20, 2024

Alex Rivera did an outstanding job on my roof and broke down the number with me so I understand what I was paying for exactly. I then had him redo my porch which looks amazing. He used sturdy post and put a good stain on the deck. I couldn’t recommend anyone other than RIVCO. Your money will be well spent. A very respectful man with hard workers.

Maddox Earnest
Jul 19, 2024

Got in contact with Alex for a floor repair, got the whole job done quick,kept in touch with me the whole job, and at a good price. Will use in the future.

John Evans
Jul 8, 2024

Alex and his team did an AMAZING job on fixing our kitchen after a water leak. While they were onsite they also were contracted to redo our back deck and the stairs on our front porch. I can honestly say I have never seen such solid craftsmanship. The deck is solid as a fort! I can't tell you how happy I am with their service! The team was professional and friendly as well.

Caron Shelton
May 31, 2024

I felt they did a good job. I thought it was pricey but I had no way of getting a comparison. I had another job lined up a year later and I had planned on using Rivco again. It seemed like it would be scheduled until I mentioned a problem from the time before that needed to be looked at. Alex hung up on me. I texted him to see if we were disconnected and for him to call me when convenient. I never heard from him. I have a problem when someone finishes a job and something goes wrong afterwards and not willing to even check it out. That's not good. Now I have to pay someone else to fix what happened. Will never use Rivco of Cleveland , TN again.

HRW Events
Sep 4, 2023

I was very pleased with the detailed work that RivCo provided. They are very versed on different types of home repair and I was very worried about a Particular wood beam on the outside of my business that they replaced, and it looks brand new. I’m a detailed type person when it comes to my business and they exceeded my expectations on that I would use them again thank you Alex and Team. Bill st Hiwassee River Weddings.

Daniel Nabors
Aug 5, 2023

I was introduced to Rivco by someone who recommended them and apparently Rivco never gave them a quote and didn’t even end up using them themselves (found this out later). I thought nothing of it at the time and then they just randomly showed up and wanted to work several weeks later. They didn’t provide a quote and the person they sent couldn’t discuss the transaction at all. He didn’t speak English that well but if I wanted anything discussed I had to call the owner myself. It was just a few loose shingles so I gave them a chance. They took a shingle from my roof to match and were gone for at least a week at which point I contacted them and then found the match myself and gave them the brand and model. I waited at least a whole week again and the guy shows up again without notice and without any quote and he finishes the job. The work looked great but I was definitely not happy with the service. They almost immediately invoiced me over $500 and set terms of Net 0. So after me waiting for them to take a month to replace shingles they wanted their money immediately. I would not recommend them.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 3520 Eveningside Dr NW, Cleveland, TN 37312
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
  • Gable Roof
  • Hip Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

Companies Similar in Profile

Banner of Metal King
Metal King Benton, Tennessee
No rating 0.0 (0 reviews)
Banner of Gravley Construction LLC
Gravley Construction LLC Birchwood, Tennessee
Excellent 5.0 (1 reviews)
Banner of S&M Construction
S&M Construction Cleveland, Tennessee
Excellent 5.0 (2 reviews)
Banner of Best Buy Metals Cleveland
Best Buy Metals Cleveland Cleveland, Tennessee
Excellent 4.9 (45 reviews)
Banner of Lionheart Roofing & Restoration
Lionheart Roofing & Restoration Cleveland, Tennessee
Average 3.0 (4 reviews)
Banner of Mighty Dog Roofing
Mighty Dog Roofing Gallatin, Tennessee
Excellent 5.0 (5 reviews)
Banner of M. Thomas Roofing
M. Thomas Roofing Hendersonville, Tennessee
Good 4.3 (6 reviews)
Banner of Pinaire Roofing, LLC
Pinaire Roofing, LLC Hendersonville, Tennessee
Excellent 5.0 (60 reviews)
Other Filters 0