Logo of Concord Homes

Concord Homes

  • 852 Urbane Rd NE, Cleveland, TN 37323
  • 24/7 Emergency Repairs
  • Financing Available
  • Metal Roof
  • Slate Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Concord Homes, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Located in Cleveland, Tennessee, we specialize in a comprehensive range of services, including roof installation, roof coating, roof gutter repair, tar and gravel roofing, and TPO roof replacement. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value. We understand the complexities involved in construction and roofing projects, and our attention to detail ensures that every aspect is meticulously handled from start to finish. Our organization and consistency in work reflect our commitment to excellence, making us a preferred choice for clients in Cleveland and surrounding regions. Whether you are building your dream home or need specialized roofing solutions, we are here to turn your vision into reality.

What people say about “Concord Homes”?

Customer feedback on Concord Homes is overwhelmingly positive, highlighting exceptional customer service, effective communication, and a commitment to quality throughout the building process. Many clients express satisfaction with the responsiveness and professionalism of the team, noting that they felt supported and informed at every step. The builders are praised for making the home-building experience enjoyable and less stressful. However, there is a notable negative experience where a potential client felt dismissed due to the company's focus on new construction, which has raised concerns about their willingness to engage with renovation projects.

What Users Like The Most

  • Concord goes above and beyond to help you make your dream home a reality.
  • The Concord team does a great job answering all our questions and confusions.
  • Communication was very effective, showed great professionalism, and they show that they care about their employees and their customers.
  • We thoroughly enjoyed working with Concord, especially Chris! He always went above and beyond to make sure all of our expectations were met.
  • From the moment we first reached out, Jeff... and Chad... have not disappointed.

What Users Like The Least

  • Chad, the estimator I spoke with, was dismissive and said they are too busy with new construction jobs to be interested in my job.
  • Didn’t refer me to anyone else or try to develop any kind of relationship.
  • I'm glad I found out early not to use this company!

Recommended Reviews

Overall Company Rating
Excellent 4.7
Out of 57 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Todd
Jul 8, 2025

Concord built our home 1 year ago. Home is all that was promised and I could not be happier. They stand behind the work they do.

Michael Miller
May 10, 2025

Concord Homes is our first pick builder. We interviewed a few others and Chandler, Garrett and Luke did a superb job telling us who their team was and what they do. This is our first build and there are so many new terms and processes, it is quite overwhelming. The Concord Homes team does a great job answering all our questions and confusions. They set us at ease.

Kim Smith
Oct 4, 2024

They were always quick to respond and happy to help throughout the whole process.
No matter what we asked or requested, we were always met with outstanding customer service! Concord goes above and beyond to help you make your dream home a reality. We will be working with them again in the future!

Sativa Petrusek
Aug 1, 2024

Concord Team did an amazing job on our new home! Chris went above and beyond helping make sure our home was the way we wanted! Pam did an amazing job on our cabnets and shelfs! The whole team is amazing and want you to be happy. Only took 6 months for us from start to finish!!

Marlena Gore
Jan 19, 2024

We’ve just started our journey with Concord but so far our experience has been amazing!! We look forward to continued collaboration through our build.

Grant Wortman
Jan 14, 2024

Concord Homes has made building our first home fun! Everyone talks about how stressful building a house is… not with Concord. We look forward to our meetings and have received genuine care from everyone on their team. We are about 1/3 into the build and could not be more pleased with our decision. Excited to continue the collaboration and see our new home come together.

Beverly Newman
Sep 4, 2023

Concord Construction did a wonderful job building my perfect little retirement home. I would highly recommend them for your next project. Great job from the entire team. Thanks guys !!

Sara Hill
Jul 26, 2023

We thoroughly enjoyed working with Concord, especially Chris! He always went above and beyond to make sure all of our expectations were met. We were consistently updated throughout the process of our bathroom addition and he treated our home as if it were his own. We are so thankful for Chris and this great team!

Clare Wortman
Jun 28, 2023

We are currently using Concord Construction to plan and build our first home in the Chattanooga area. Jeff and Chad are professional and very responsive. They go above and beyond to explain and offer guidance without trying to push their opinions. Since the initial meeting in person through months of phone calls, texts, and emails, both Jeff and Chad have been positive and confident that we will be able to make a plan work that we will feel comfortable with and excited about. Taking on a project like building a home requires a lot of work on the front end and it is awesome to work with people who roll with the punches and understand the challenges each individual project brings. It is easy to tell that these guys enjoy their work!

Richard Sailors
Jun 26, 2023

Very impressed with this builder. Very prompt and professional. It is easy to see that they value quality in their client experience and their homes they build. Chad Helms is very responsive and always makes it a point to communicate well. Jeff Hanson is a fellow veteran who served in the same unit as me in the 278th ACR. I trust the leadership of this company.

Garrett Hall
May 19, 2023

Great experience working with this company. Communication was very effective, showed great professionalism, and they show that they care about their employees and their customers.

Kim McCann
Jan 25, 2023

Concord Homes did a complete bathroom remodel, gutting the old bathroom down to the studs. They were professional, reliable, kind and I am so happy that I found them to do this job for me. I LOVE my bathroom!!!

Emily Torres
Jan 19, 2023

Heather Paule was simply amazing !! I’m very satisfied with the quality of their work, I will continue to recommend this company to my fellow peers !

Ashley Perrystein
Jan 8, 2023

Concord Construction is literally THE BEST around!!!

We are currently in the predevelopment phase with them on a brand new 2nd floor addition (main bedroom, ensuite, walk-in closet, and laundry) and their communication & creativity are top notch! We stumbled upon them due to stellar online reviews and are so grateful we did. From the moment we first reached out, Jeff the president, Chad our project manager and Michelle in the office have not disappointed. They are extremely friendly and professional, bring innovative solutions to the table, and every conversation PROVES they are experts in this field!

They were even so kind about the extra considerations we have with all our rescue dogs. They have guided us to the best plan not only to meet our longterm needs, but to make sure we are as comfortable as possible during the construction process itself.

I know how hard it is to trust people in your home. After all, it's your safe place!! And to trust them to have integrity, spend your hard-earned $ wisely, and to have the highest standard of excellence in the work they do. Please - if you are considering a home project, whether a remodel or new construction - give Concord Construction a call... They are 100% deserving of your confidence!

Sam Bergin
Jan 7, 2023

I have not used this company before but look forward to having them remodel my bathroom. I know Joe Luke’s work from past experience and am glad to have some more solid work done.

Lori Bernard
Jan 6, 2023

No, but I would use this business and kind of do. My husband works for this company and I have seen their work and have met them all personally. What a great bunch. Their work is quality and they stand behind everything they do.

Chad Helms
Jan 5, 2023

Great company! The owner, Jeff came out and helped with flooring. I’ve also seen their new home builds and they do great work!

Will Jones
Jan 5, 2023

We love our relationship with Concord. We have worked together for a few years and will continue to do so. Chad is a great addition to the team.

Chase Rawlins
Dec 31, 2022

I’m a real estate investor and have a property under contract I wanted them to give me an estimate on a complete rehab. Roof, siding, replacing some rotten structural framing, flooring and paint inside and out.
Chad, the estimator I spoke with, was dismissive and said they are too busy with new construction jobs to be interested in my job.
Didn’t refer me to anyone else or try to develop any kind of relationship.
I’m planning to buy 10 properties in southeast TN in 2023 and all of them will need some level of renovation.
Glad I found out early not to use this company!

T council
Sep 29, 2022

Mr. Jeff Hanson made sure I understood the process and fixed any problems or concerns I had. Mr. Victor whom is the project manager made sure I understood everything that was done to my shower.. Mr. Jake, Mr. Garret & Mr. James Were all a pleasure to work with. They were always on time and always cleaned up behind themselves. Their company work is beautiful and they were always respectable. ❤ If you want a beautiful bathroom and want quality work Call Mr. Hanson and they will take good care of you down at Concord Homes! Will post pics soon!

G M
Sep 11, 2022

Contacted business for home renovation, and provided scope of work. Rep agreed this was a project they were interested in, and scheduled an onsite meeting at my home 2.5 weeks later, to get visual of project, measurements, etc. Rep was 25 min late to this meeting, so I called business. They were unaware of appointment, and had someone call me back 30 min later for a second phone meeting?! That rep said the same as the first, and that I would be contacted to coordinate an onsite meeting. 1.5 weeks later still no call back from business. I call business back to convey my concerns. If your company is not interested in my business (in spite of saying otherwise), be respectful and up front so I can find a qualified contractor, that knows what they’re doing, won’t waste customers time, and wants to earn my business/$75k.

Ashley White
Aug 23, 2022

Called and left a message requesting a quote and never heard back from anyone. Other reviews seemed like service was great but communication is definitely lacking.

Response: Yes, that's the number I called. Message was about repairing my shed that was damaged by a falling tree. We got it taken care of. Thanks for responding though.

Marget Sikes
Mar 17, 2022

This was our first building project and we were very green. Our project manager, Ray, did a great job of helping us navigate the daily expectations and adjustments necessary to complete the project. I recommend Concord Construction for a positive construction experience and a beautiful, professionally done final product.

Jim Tuson
Mar 10, 2022

Absolutely recommend these folks. Hired them to do main bath remodel, partial kitchen remodel, basement remodel, and screen in the back patio. The owner Jeff and the project manager Victor showed genuine interest in helping us get the design we were looking for. Completely gutted bath and rebuilt with a new window. Basement with kitchen was redesigned and turned into bar with separate theater area a a coffee/music listening/space. Thanks guys!

Dave Viellieux
Mar 3, 2022

Called them in October. Scheduled an appointment for an estimate Dec. 30. Said really busy until then. He showed up and went through remodel ideas we wanted done.said his wife expecting birth any day. But also told us he would send us a couple drawings for kitchen within a week or two. Waited a month. No word. Called and talked to secretary and left message with her for him to call. He never called. I called once more couple weeks later. Same thing. No call back. Wife called him 2 more times. Same thing. After a month and a half, wife gets voice-mail from secretary saying sorry, but they to busy to help us. Talk about being strung along.

K D
Feb 11, 2022

I will recommend and use Concord Homes for any project in the future.. I had 4 contractors to come out and talk to me about my remodeling project and adding on to my House. Jeff with Concord was the only one that noticed and explained things that needed to be done that other Contractors didn’t even mention. They are excellent people, fair and honest.. They did a excellent job and with a fair price..
Thanks
Concord Homes

John Kniphfer
Aug 12, 2021

We have called several contractors for assistance in some remodeling we wanted to have completed. Only a couple called back and Jeff was the only one to actually show up. This was the 3rd time we had called a group of contractors but could never get a call back or someone to show up, until Jeff scheduled and showed up. I walked with Jeff and covered 4 projects around the house we wanted to get complete. He was very patient and asked great qualifying questions. Jeff came out again to cover everything and make sure we were still on-track. We finally able to get the AC duct work completed by an AC company and then we called Jeff and let him know we were ready for the remodeling. We scheduled the day to be completed. They showed up and went right to work. I don't think they took a break all day even through it was extremely hot outside. The install team did a great job and walked me through the finished product once they had completed. I highly recommend Jeff and Concord for any need you have at your home and need a trusted advisor.

Kelly Pietropaoli
Aug 7, 2021

Extremely professional, punctual, and quality experience with Concord's team. I value communication in partnerships as much as I value timelines and quality of work - this team delivered on all fronts. Highly recommend this veteran-led outfit.

Tina Poole
Jul 30, 2021

Concord removed and replaced our old worn out delapidated deck. Every Concord staff member we dealt with was friendly, professional and prompt with services. Our beautiful new deck was finished in a week and we are delighted with it!

Steve Soria
Jul 23, 2021

Concord is a very knowledgeable contractor. My deck was extended, and a screened in patio added. This thing was built well and isn’t going anywhere anytime soon. For some reason the deck and patio was even bigger than I’d anticipated. But the extra space was a pleasant surprise. Concord will do everything they can to please you, and Ray (Project Manager) was a pleasure to work with. The price was higher than I hoped, but what I expected. If you believe you get what you pay for, give Concord a call.

Cynthia Moss
Jun 3, 2021

I can recommend Concord Homes to anyone without reservation. They were my first experience using a contractor and everyone on the team made my experience very pleasant!
I had a small project; install a tile shower and replace a vanity top but Jeff treated me like I was the most important client they had.
Every aspect of their work is highly professional; gave me a fair estimate and kept within the limits. Project manager, Shawn, kept me informed about what they were doing; various trades showed up on time and everyone did excellent work!!
I’m thrilled with my “new” bathroom and would be happy to use Concord Homes for another project!!

Ken Thurston
May 21, 2021

When my wife and I moved to the Chattanooga area in January we needed to update our new home but was not familiar with the local construction companies. When we Googled contractors, Concord Construction stood out from the others. We definitely have not been disappointed. When we initially met with Jeff Hanson, the owner, he helped us determine the best options for our needs. We needed the inside painted, lighting and fans replaced, new flooring in the master, expand the back porch, replace toilets and add a front railing. As work progressed we soon realized that Concord hires only sub-contractors who are very professional, well skilled and who pay attention to details.
Unlike many contractors that we have hired in the past Jeff and his team respond quickly to phone calls and text and ensure that the workers are here and the job is completed when promised. We've also appreciated Ray, Jeff's site manager. He has made sure that all the details and planning are in place and accomplished and to keep in contact with us.
To date all of our walls are painted, fans and other wiring are installed, and the back porch is progressing and looking great. Within two weeks we should be able to sit on our back porch and enjoy our first summer in Chattanooga!
Thank you, Jeff!

Jake & Leah Carroll
Mar 19, 2021

Jeff and his crew came and tackled a vision we had for adding a roof over an existing back porch. He was able to connect it to the house in such a way that you would never know it was an afterthought! We are very pleased with his honesty, his workmanship, and his professionalism.

Canard Cooper
Mar 4, 2021

Incredible experience from start to finish! Jeff and his team kept me informed throughout the project, and work diligently to meet my timeline w/o sacrificing the quality of work installed. Superior service. Thank you Concord!

Cory Hysinger
Feb 18, 2021

Jeff and his team are the embodiment of professionalism. I rarely leave reviews, however, I had to express how pleased we were with not only their work, but how congenial they are with clients. Always keeping in contact, which is very important to me. Very prompt and approached every task and timeline with the attitude of giving it their all. I would recommend them to anyone.

Maureen Reese
Feb 12, 2021

Jeff is a trustworthy contractor which is hard to find these days. He has s great worth ethic and does outstanding work. I highly recommend Jeff and Concord Construction for all your new home build or remodeling needs.

Russell Smith
Jan 7, 2021

Please note that I did not contract with this company, but that was only because they don't build in my area. I'm writing this review to share that, while I didn't get to do business with them, they (Jeff Hansen) was exceptionally engaging, courteous and helpful. He took the time to help me navigate my way to some reputable alternative builders in my area and provided some valuable insights on what to look for in a contract and things to avoid. It's a sad day that I wasn't able to do business with them.

Anthony Foster
Nov 20, 2020

My wife and I bought our first home and Jeff Hanson and his team were committed to completing numerous tasks for our house. We had a situation where we needed a specific window replaced, and due to circumstances beyond Hanson's control, the window was not shipped when expected. Hanson remained committed to communicating w me and installed the window as soon as it came in...and this was after he had been compensated. I really appreciate him coming back even when he could've taken the money and disappeared.

Michael Walters
Nov 13, 2020

Concord Construction is very professional and works hard to exceed expectations. Concord Construction built a detached garage for me & a client. I would gladly recommend Jeff and his team for any of your construction needs. Top Notch!

Eric Knowlton
Oct 30, 2020

Jeff and his team are exactly what I was looking for! Without a doubt the highest quality and best value out there! I will never ever ever ever use anyone else!

billy jones
Oct 23, 2020

Used for remodeling our home and they did a great job. Once things got started everything moved fast and everything looks great.

Jason Gipson
Sep 23, 2020

We called Jeff to get a quote to have our rotten deck replaced and expanded to include a second tier and a pool deck. He was very responsive and thorough with the inspection and quote process. When the project began my wife and I were amazed at how fast and what great quality the work was. We couldn't be happier. We cant believe that its actually our backyard! I cant recommend Jeff Hanson and his crew enough!

Beverly Klein
Aug 25, 2020

We were in desperate need of a new roof and Concord Construction was recommended to us, we met with Jeff and within a week, we had a new roof. His crew arrived very early in the morning , worked very hard and finished the job that day. Jeff also reached out to us a short time later to make sure there were no problems with the roof after that terrible storm on Easter evening. Jeff is very professional, but is also a very honest, caring and nice person to deal with. I would most definitely recommend Concord Construction to anyone.

Amber ___
Jul 4, 2020

Jeff has a strong work ethic and always values his customers. He readily establishes
rapport with those he serves. He is committed to quality, professionalism, and exceptional customer service.

Greg Westerfield, Jr.
Jun 30, 2020

Jeff is a big part of the man I am today. When I met him over 10 years ago I was like a house in desperate need of renovation. With great care and love he invested in my life to help repair lots of the damage I had created for myself. Knowing the time and care he spent with me as a person I can testify to his ability to do the same for your home.

Will Hutchinson
Jun 29, 2020

Jeff is dependable, humble, hard-working and eager to make a difference in the lives of those he serves with his gifts

Megan Phy
Jun 26, 2020

I attended college with Jeff, the owner of Concord Construction and I can attest to his strong moral character, integrity, drive/focus, and hard work. I would be more than happy to use his company for any of our construction needs and be confident that his work would be thorough and top quality.

Stephanie Post
Jun 26, 2020

I was looking for a contractor to do a quick job for us and called Concord Construction. They fit us into the schedule within 24 hours after contacting them and did a fantastic job. They were very professional and helpful while on the job and even took the time to follow up with me after the job was finished. We would definitely recommend them to others.

Mike Robertson
Jun 26, 2020

I have known Jeff for almost 15 years. You will not find a better man. He will treat you fairly, honestly and will complete the job with excellence. Add onto this that he is incredible skilled at what he does and you have a found what I believe to be the best contractor in Tennessee.

Josiah Deegan
Jun 26, 2020

Jeff and the Concord team work ethic is top notch. You pair that with the integrity of the leadership group there and honest business practices - you can’t go wrong. I would highly recommend working with Concord.

Joshua Galbraith
Jun 25, 2020

Jeff, is honest, professional, and dependable. He has always been a man of his word. I have full confidence that any project that he accepts will be completed to his customers satisfaction.

Braden Goodgame
Jun 25, 2020

Jeff is a great man of God, devoted leader, and a skilled craftsman. High energy and totally trustworthy. His work is top notch!

Lydia Gennett
Jun 25, 2020

If you are looking for a reliable and wholesome person to take on your construction needs, Jeff is who you want. Jeff puts his entire effort into any project. His background as a rehabilitation therapist instills integrity and compassion, which he conveys through all aspects of his life.

Rebekah Bishop
Jun 25, 2020

I’ve known Jeff for 5+ years, and I know he’s a person of good character and integrity. He’s always friendly, professional, and he’s willing to do whatever it takes to make something right!

Grant Cowan
Jun 25, 2020

Jeff Hanson may be one of the most disciplined and hardworking individuals I’ve ever met. An incredibly honest man and an excellent leader. Very trustworthy

Johnna Higdon
Jun 25, 2020

I have known Jeff Hanson for the better part of 10 years. He is one of the most dependable and honest guys I have ever known. His integrity and honesty is evident on the job, at home and around town. He does GREAT work and will do the job right the FIRST time!! You will not be disappointed using Jeff!

Heidi Dinsmore
Jun 25, 2020

Jeff Hanson, the owner and operator of Concord Construction, is a man of integrity. I trust him to do as he says and follow through with a job well done at a competitive price. Jeff and his team are trustworthy, experienced, communicate well, and have a vision for the final product. I would definitely recommend Concord Construction!

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137 locals recently requested a quote
  • 852 Urbane Rd NE, Cleveland, TN 37323
  • 24/7 Emergency Repairs
  • Financing Available
  • Metal Roof
  • Slate Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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