Logo of Best Buy Metals National

Best Buy Metals National

  • Nationwide Division, 1668 S Lee Hwy, Cleveland, TN 37311
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Best Buy Metals National, we pride ourselves on our versatility and technical expertise in the roofing industry. Located in Cleveland, Tennessee, we serve Mine Hill Township and the surrounding regions, offering a comprehensive range of services including roof replacement, gutter repair, and specialized roofing solutions such as tile and TPO roofing. Our ability to manage both residential and commercial projects sets us apart, ensuring that we can handle complex jobs from start to finish. Our organized and detail-oriented approach guarantees that every project is executed with precision and reliability. We understand the importance of delivering durable, high-quality results that provide long-term value for our clients. With a focus on smooth logistics and customer satisfaction, we are committed to being a well-coordinated team that meets your needs effectively.

What people say about “Best Buy Metals National”?

Customer reviews for Best Buy Metals overwhelmingly praise their exceptional customer service, quick delivery, and effective communication. Many users highlight the responsiveness of the staff, particularly noting their ability to address questions and make necessary adjustments promptly. The company is recognized for providing quality materials and accurate order fulfillment, with several customers expressing satisfaction with the helpfulness and professionalism of their representatives. While there are a few mentions of pricing concerns, the positive feedback significantly outweighs any negatives, making it clear that Best Buy Metals is a trusted choice for building materials.

What Users Like The Most

  • Their team was exceptionally helpful and delivered exactly what I needed.
  • Joe shipped them out the same day I called and I had them two days later.
  • Best Buy have been great all through the process, and coped with last minute changes.
  • The delivery driver was professional and accommodating.
  • Garrett was extremely professional and went out of his way to ensure a flawless experience.

What Users Like The Least

  • My wife and I just couldn't afford the price that was quoted.

Recommended Reviews

Overall Company Rating
Excellent 4.9
Out of 55 reviews
5 stars
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Show first:
Christopher Arrigo
Aug 7, 2025

I recently had the pleasure of working with Best Buy Metals. Their team was exceptionally helpful and delivered exactly what I needed—great materials, smooth logistics, and customer-first service. If you're looking for a reliable partner for metal roofing, siding, or building materials, Best Buy Metals is absolutely worth considering.

Joe Allington
Aug 3, 2025

I have bought materials from this company previously and had very good outcomes and this one was no exception. I made a mistake and did not order enough screws and joe shipped them out the same day I called and I had them two days later. That is what I call great service AND they were cheaper than anybody else that I priced up

Philip Farmiloe
Aug 1, 2025

Best Buy rep (Garrett) followed up amazingly quickly with a very reasonable estimate for supply and delivery of sheet materials and accessories , and also sorted parts and lengths I would need to reclad an existing 40x60 steel portal structure on my property. I initially tried to support a local community business but they had no idea of customer service, were more expensive and I'm still waiting for their revised estimate 8 weeks later.
Best Buy have been great all through the process, and coped with last minute changes I made. The goods arrived within two weeks and the delivery guy took great pains to avoid damaging my property with his 45' trailer.
-Thanks Garrett

Mark S.
Jul 30, 2025

As a homeowner in the NorthEast, I was very impressed with the staff at Best Buy Metals, including their helpful attitudes, patience, and depth of knowledge in their products. I walked Garrett, the sales technician through my requirements, (a small job by comparison to most) and he handled my questions effortlessly, guiding me through a detailed Parts List for the project. I am glad Garrett spent the extra time; as I would surely have forgotten to request some parts, such as Butyl tape; closure strips and extra screws.

I wish I had more metal roof projects, because Best Buy Metals is the first call I would make. Thanks !!

Frank DeVito
Jul 28, 2025

I recently worked with Best Buy Metals and had an outstanding experience. From the planning stages through delivery, everything exceeded my expectations. The drawings they provided were accurate and the material quantity calculations were perfect, no shortages or excess waste. The delivery driver was professional and accommodating.
Best Buy Metals clearly takes pride in their work and customer service. I highly recommend them.

Tina Hackman
Jul 23, 2025

Joseph is a great guy to work with. Quick responses and knows what he’s doing. I recommend Joseph to anyone.

Jason Morehouse
Jul 23, 2025

Joseph was very helpful and responsive to all of my questions and concerns. He worked in a timely fashion to help me find the perfect roof for my new house! Thank you Joseph.

Frank Dammeyer
Jul 22, 2025

Garrett was great to work with when purchasing our metal roofing.
He has since supplied metal roofing for a few projects.
Garrett is very responsive and metal all of our demands.
Frank D.

David Powell
Jul 22, 2025

James Rodriguez was very helpful and patient as I was determining what I needed to complete my order. He answered all my questions and followed up on delivery. I would indeed recommend Best Buy for this Service alone. I haven't yet completed my roofing and siding installation so I have no pictures to present. Keep up the good work.

Charles Ross
Jul 22, 2025

Excellent customer service and quality products. Garrett was extremely professional and went out of his way to ensure a flawless experience.

Tyler Young
Jul 21, 2025

Great pricing and customer service they were fast and shipping me extra parts that I needed and they stubbed quick.

Christian Murphy
Jul 18, 2025

Had an amazing experience ordering from Best Buy Metals. My salesperson Brandon took the time on the phone to answer questions, revised our bid 3 times as we developed the plan and had extremely quick turn around for responses. I look forward to do business with them in the future.

Gary McHugh
Jul 17, 2025

Very helpful and prompt with quotes and replies to questions. shop drawings are accurate. Timely provided samples as requested. Product knowledge is very good.

Rick Kellar
Jul 17, 2025

Was treated very well and got back with me right away. My wife and I just couldn't afford the price that was quoted. Thank you very much for your patience.

Anna Lavery
Jul 17, 2025

Try to work with James Rodriguez, he’s very responsive and organized. We went thru multiple rounds of samples for different products and colors. He really set himself apart from other companies with staying on top of our requests and being very helpful. We have a Spanish tile roof and wanted steel roofing to match. Thanks James!

Milo Mills
Jul 2, 2025

I had a great experience with James Rodriguez. He took my rough drafts (before I even had drawings or approved designs from the city) and drew them all out. He gave me good advice, and helped me choose the best metal (I ended up with higher wind resistance hidden fastner panels) for my roof, and appropiate siding. I became a little lost with all the parts needed, but he pulled out all the pieces for me. Very helpful, I'd reccomend them.

mike gallagher
Jun 26, 2025

Dealing with BestBuy Metals was by far a very fast and efficient experience. The staff and employees were very kind and quick to accommodate my needs and questions.

james mazzitelli
Jun 26, 2025

really easy & positive experience. the assistant manager Brandon Stevens (TN branch) guided me through the entire process of ordering the roofing materials. he's very knowledgeable of the different products they offer & i assured that my project would be a success.

sam smith
Jun 25, 2025

Brandon was very helpful through the whole thing. it was a lot of estimates for this and that which he gladly did. I haven't received the product yet so I can't say anything to that but the service was really good

ATHR
Jun 24, 2025

We had a great experience purchasing our roofing materials from Best Buy Metals. Brandon Stevens was a wonderful sales rep to work with. He was professional and knowledgeable about the products. He also provided quick responses to our questions and guided us through the purchasing process.

Verona Viola
Jun 24, 2025

Joseph Mitsos provided my quote in a timely and very professional manner, including plan and elevation views of my structure showing each required panel length. He calculated accurately j-channel, drip cap, inside and outside corners and fasteners. Best Buy Metals National was the only company that quoted me that not only sent me a sample of the siding and trim but gave me an actual visual drawing of what I would receive. Pricing is very competitive. I highly recommend Best Buy Metals National.

Ginny Kelsey
Jun 4, 2025

Best Buy Metals was great to work with! Garrett helped direct me to the right product and provided excellent customer service. The order was delivered quickly and was exactly what I was looking for! Will definitely work with them again. Highly recommend.

Ken Masson
Apr 1, 2025

BBM is superb. Garrett and the team helped get an entire roofing solution put together, nothing else to buy or worry about, just received the material and put the roof up. I highly recommend BBM...

Terry Sehler
Mar 27, 2025

James Rodriguez of Best Buy Metals in Cleveland TN was very professional and prompt in quoting my roofing system. I would recommend James Rodriguez and Best Buy Metals for your metal roofing needs, most certainly if you're in the Cleveland, TN area.

J “R” UU
Mar 21, 2025

Really enjoyed working with Brant on my project. Best Buy Metals pricing seemed very affordable compared to other places I looked. Lead time for delivery after the order was placed was a bit longer than expected for my particular product, but 5 weeks is not unreasonable for a construction project. All in all super happy with how my metal roof turned out and coordinated with my shingle color.

P. Pollock
Feb 25, 2025

Excllent products. Love the Sentry inter-locking roof . It is good for hurricane areas,too.
All my questions were answered by their staff. Excellent customer service. :-)

Steve C Captain
Feb 21, 2025

The steel roofing is of excellent quality and my salesman Garrett was amazing!! No doubt I will continue to get my roofing materials from best buy metals!!

Lane Smail
Feb 21, 2025

Best Buy Metal provided me with quick response on their product and sent the necessary samples to evaluate their product. The cost of the material is comparable to a higher end shingle, but will provide a longer life roof. The cost of the metal shingle over the asphalt one was only $4,000 for our roof. In our case, we couldn't find an installer to place the material on the roof at a reasonable cost (in one case the estimate was triple the cost). To us it appears that since the product will last 2x the typical asphalt shingle, the installers charge 3-4 times the material cost to install. Unfortunately, I chose to install an asphalt shingle.

Dung Chau
Feb 12, 2025

great dealing with james. always informative and patient as I tried to figure out what style to use and which installer to help me. he led me to installers in my area as well. thanks!

Alan Bedgood
Feb 5, 2025

Excellent service and quick response with quotes and questions. James was an awesome salesman and got me exactly what I needed.

Gregory Moroshek
Feb 5, 2025

Brandon provide excellent service in providing estimate on product.
He is very professional, this is coast a lot in current time.

Ron Staines
Feb 4, 2025

Brant is a great salesperson. He worked with me on several occasions to ensure my understanding of their products and that my order was correct. My roofing contract had similar results with working with Brant. Great job Brant!

Philip Baynes
Dec 16, 2024

I purchased a panel cutter from best buy metals 6 months ago for future jobs coming up. When I went to use it the battery failed and would not charge. I called best buy metals and was directed to James Rodriguez. He then took care of the problem and replaced the panel cutter kit. He was fast and very knowledgeable, I will be purchasing more tools and supplies from this company.

William Eckard
Dec 10, 2024

Excellent!! Working with James was super helpful. He was able to answer all my questions quickly. The metal roofing panels I ordered were spot on! Thanks James!

Brittany Maschal Consulting
Oct 11, 2024

Brandon at Best Buy Metals saved the day! When our samples did not arrive he had new ones sent ASAP. 10/10 customer service which is hard to find these days. Very happy with color choices, too -- thanks Brandon!

Eli Braddock
Sep 24, 2024

Brandon Stevens is the rep we went through. Very helpful! Fast response time with emails. Knowledgeable about different product types and quality.
Samples sent out quickly.
Just ordered siding today, but if the materials are as nice as the samples sent out, we will be pleased. Looking forward to installation.

Rick Tittle
Aug 22, 2024

The product is easy to work with as long as you have the right tools. The customer service has been exquisite, and the sales team are very responsive. I will be using this product again in the near future.

James Rowley
Aug 1, 2024

James did a great Job with my estimate fast , complete and a good price. I'm just a homeowner, but these guys are good and no doubt I'm gonna do business with them.when the time comes... I'm just so dam slow!! Lol James Rowley Auburn. ca

Martin Pais
Jul 20, 2024

Company that makes metal roofing products. For DIYs like myself, a superb resource for information, design help, and customization. The staff walks you through what all is needed, is patient with the iterations in the design and has timely response and cost estimates. After the order, the manufacturing turnaround is quick and cross-country delivery is surprisingly fast

Greg Wilusz
Jul 20, 2024

They accommodated me very well on a small order. Great prices and great product overall. Good shipping and right on time.

Joe Spence
Jul 18, 2024

Have used Best Buy Metals a few times now and both times have been positive experiences. Received what we ordered, when they said it would arrive, and cost was better than buying local. Dealing with the salesman Chris was great.

Charles Neumeyer
Jul 16, 2024

Excellent experience! I had a relatively small order for a DIY project. After considering several other sources that were not very interested in my project I ended up with Best Buy. Their project manager Chris R. provided comprehensive support throughout the process, from order to delivery, answering numerous questions that I had to ask as someone without prior experience with metal roofing. Very highly recommended. Excellent customer service experience overall.

Guy Sutton
Jul 15, 2024

Brandon has communicated amazingly well. And the delivery cost to the middle of nowhere WY is very affordable. I cant wait to see what the end product is.

Lawrence Coverdale
Jul 11, 2024

Thanks for all the help Brant! As a home owner I wanted a metal roof but not one of the traditional profiles. Best Buy Metals helped me with a Decra Shake XD roof. Brant was very responsive helped me through the whole process and arranged fast shipping. We are thrilled with our new roof

Nathan Whitaker
Jul 11, 2024

We have been using Best Buy Metals for many years now. We continue to get the same great service ever time.

Artan Ibraimi
Jun 28, 2024

Brandon S. was incredibly helpful and demonstrated extensive product knowledge. He provided valuable education on my selection and guided me in choosing the necessary accessories to complete the job. Thank you, Brandon!

John Basarab
Jun 27, 2024

They were a delight to work with. They were quick and responsive to all my questions, and as a first time builder really helped me to become informed.

Don Van Hemert
Jun 26, 2024

My agent Chris R was/is very professional at his job , thoughtfull and sincere! He was and still is very helpfull with suggestions and information for my projects. The website is relatively easy to navigate and when I had questions,, Chris responded and answered them within a day.

chris fredericks
Jun 19, 2024

great company to deal with, have not received the roof yet but dealing with brandon was great quick and easy!

art copeland
Jun 18, 2024

Really pleasant experience dealing with Brandon at Best Buy Metals on line. Even though it was a small order he took the time to answer all my questions and got my order placed, other companies would not even take the time to quote. Thanks

Donald Angelo
Jun 13, 2024

Best Buy Metals had the material I need at a great price. Their sales manager Brant, was outstanding! Provided quick, complete, and accurate information and helped me understand which product was best for application.

I highly recommend Best Buy Metals.

Waylon stephens
Jun 11, 2024

So far I'm completely satisfied with the entire experience,the staff were polite and the service was far beyond my expectations.i hope to do more business here in the future.

Cary Cox
Jun 7, 2024

Brandon exceeded all of my expectations in helping to decide the right product for the specific application, answering my questions promptly, and completing my transaction expeditiously! It was a great customer experience!

REIJO RANTAKYTO
Jun 5, 2024

Brandon Stephens was very helpful throughout my purchase, through email he walked me through the whole process, very good experience.

lawbows
Jan 11, 2023

I checked several companies and received fastest and best from Best Buy Metals. They were best price and quick service. Answered me and made up a quote that was spot on. Could not have had better service. Highly recommend!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • Nationwide Division, 1668 S Lee Hwy, Cleveland, TN 37311
  • Commercial Roofing
  • Industrial Roofing
  • Financing Available
  • Licensed & Insured
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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