Riley Services
- 332 Bermuda St, New Orleans, LA 70114
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
Other roofing contractors nearby
| Roofing contractors in New Orleans, LA | ||||
|---|---|---|---|---|
| Company | Rating | Reviews | License | Online estimate |
| Sunlight Contractors | 5.0 | 87 | — Not checked | No |
| Shifflett Roofing | 4.9 | 87 | — Not checked | No |
| Above All Construction, LLC | 4.9 | 75 | — Not checked | No |
| Anything and Everything Roofing | 4.9 | 69 | — Not checked | No |
About the Business
What people say about “Riley Services”?
Customer feedback is mixed regarding Riley Services. While many reviews highlight impressive service, prompt communication, and reasonable pricing, there are serious concerns about customer service and project completion. One reviewer expressed frustration over a lack of communication after payment and significant delays in project completion, which has led to dissatisfaction. Overall, the positive experiences are overshadowed by the severe complaint regarding unresponsiveness and unfinished work.
What customers highlight
- I'm so impressed with Dion. He was extremely helpful with all my projects.
- Great service from start to finish. Prompt quote, ontime appointment, reasonable pricing, and good work.
- What a wonderful experience. Dion was so helpful & he treated my home like it was his.
- Mr. Dion is amazing! He is always able to fix all the things that break on my old house.
- The service was excellent. He quickly came to assess the situation and give me a quote.
What customers mention as negative
- I paid the second half of the invoice, and since then, the completion date has continued to be pushed further away.
- I can’t get a response at all via call, text, or email and have no way of being refunded.
- This has been the worst experience I have had with doing so.
Recommended Reviews
As a fellow small business owner, I try my hardest to always support similar businesses. Unfortunately, this has been the worst experience I have had with doing so. I hired Riley Services to do some work for me, and about halfway through, I paid the second half of the invoice. From that moment, the completion date has continued to be pushed further and further away. At this point, it has been almost 6 months, and I can’t get a response at all via call, text, or email and have no way of being refunded for the money paid for a job that was never completed. I am not one to leave a negative review, but due to the huge lack of communication I have experienced and now having to pay someone else to finish a job I have already paid for, I wouldn’t want anyone else to have the experience I have.
I’m so impressed with Dion. He was extremely helpful with all my projects. His prices were very reasonable. Top rate
Great service from start to finish. Prompt quote, ontime appointment, reasonable pricing, and good work. Will definitely use them again & recommend without hesitation. I appreciate the online billing & variety of pay options.
137 locals recently requested a quote