RickJohn Roofing

Had Rick John repair our terra cotta roof. Good pricing, easy to work with, and very knowledgeable. Highly recommend to anyone looking for roof repair.

This past week, I have had the pleasure corresponding with Keith and Kameron - but our conversations had nothing to do with getting a roof repaired....but PLEASE keep reading! While at work this week, my cell phone rang and the caller ID said, "RickJohn Roofing". Something told me to answer, even though I thought it was a wrong number or a telemarketer.

I answered the phone and to my surprise, it was my husband using someone else's phone to call me from the side of the busy highway. His voice was shaky, but quickly reassured me he was okay. While driving on a three lane highway, my husband was flagged down by two guys in a truck and they alerted him to pull over because there was fire coming from underneath my husband's SUV! The guys in the RickJohn Roofing truck pulled off of the highway to help. As my husband exited the vehicle on fire, he began running towards the good samaritans, Keith and his son, Kameron (of RickJohn Roofing). Their swift action probably saved my husband's life. The black smoke poured from the vehicle as it quickly became engulfed in flames and continued to burn down to the frame for the next 5-7 minutes until the fire department arrived. Needless to say the vehicle was a total loss, but the most important thing is that my husband was safe and unharmed.

He didn't have time to grab his phone when getting out of the vehicle, and it, too, was a loss. Keith and Kameron stayed on site with my husband, offering support by recording and photographing, and letting my husband use their phone to call and text me, which was the only thing that brought me ANY comfort. I was able to finally get to him an hour later. Upon arrival, I met these brave helpers who stayed on scene with my husband that entire time!

The day was emotionally exhausting, however, the bright spot in our day was when Keith and Kameron sent a text message that evening (as they had my number in the phone from earlier that day) to check on us to make sure that we were doing okay.

Over the course of the week, I have texted back and forth with Keith, and each time, my husband and I acknowledged our appreciation for their willingness to help a stranger. They acted without hesitation and their selfless efforts meant the world to us. It was shocking to learn, that for one hour, hundreds of vehicles passed, and no one else pulled over to help.

Thank you again, Keith and Kameron, for doing the right thing and helping someone else out who was in need. I hope people reading this lengthy "thank you" will acknowledge both your character and integrity.

Now that we have connected, we will be in touch for some home repairs! Thank you again.

Called several roofers and this company was the only one to return my call. Had leaks from the past storms and took a few days to locate all the problems, but repairs made and now very dry. Great prices and service crew great to work with. Highly recommend.

We have a dectile roof and developed a leak near our wood burner. No one wanted to come out or help us figure out where the leak was originating. Rickjohn came out not only diagnosed our problem but fixed. We have no more leak or problems. Definitely recommend them. Great company and great workers.

After another roofing and gutter company gave us the run-around for months on end, I called Rick John. We’d seen them work on a neighbor’s box gutters over the summer and their work looks great. Rich was out to provide a quote shortly after, and he was able to help identify some huge issues causing water to leak via two sealed chimneys (MIA flashing that our home inspector missed, of course).

After winter, they gave me a call to let me know when they’d be out to start the job. It was smooth sailing the entire few weeks. The crew was clean and courteous, and I can most definitely attest to the quality—thankfully, our gutters were about 99% done when the torrential downpours and flash flooding occurred. Without Rick John’s work, we’d have had water intrusion on every floor of the house. But we were A-OK!

If you’re looking to have your box gutters repaired, these are the guys you want to do the job!

Had a gutter downspout come off of our home. Emailed Rick photos of the issue and he sent someone to fix it the same day!

Had another issue a month later with a leak in a high up window. Rick sent Mike out to fix it. Mike found the root cause, got it fixed, and now we have no more leaks!

Could not be happier and will be recommending RickJohn to anyone who has a roofing or gutter need our area.

We had a leak in our slate/tile roof back in 2022. We first hired a different roofing contractor that claimed they fixed the leak; however, the leak reappeared after several weeks. We then luckily came across RickJohn Roofing. RickJohn was a pleasure to work with from start to finish. They were prompt to provide an estimate and complete the work. They were able to fix the leak that the other company was unable to fix. And fix it for good! And at a fair price. They truly are Pittsburgh's Slate and Tile Roofing Specialists.

We recently had a leak on the roof over our backyard deck. This roof is a shingle roof different than our main slate/tile roof. Once again we called RickJohn Roofing to take care of the problem and once again they were prompt to provide an estimate and complete the work.

We will continue to use RickJohn for any of our roofing needs and would advise others to do the same!

RickJohn replaced our downspouts. We own an older home, so I always appreciate contractors with experience working on older structures.
Quotes were reasonable and the work was done in a professional manner.

Only roofer I want to work my slate roof. Rick is extremely responsive and his guys have always been very nice.
He has done extensive work on my roof and fixed the previous roofers errors.

As the pedestrian that was almost hit by your negligent driver, I question your motives. I was in a crosswalk in the small town of Sewickley at 9:30 in the morning on a Tuesday. Not crowded. Your driver wasn't paying a bit of attention to where he was going and barely missed me. A good samaritan driving behind him thought he did hit me and raced after him to get his license plate.

I would question your work if these are the kind of people you employ. I don't know what good contacting you would do if this is how you respond to a near hit and run. Not one apology.

We really appreciate Rick John's craftsmanship. They just did our copper roof, and it's beautiful! They have fixed the Spanish tile and soffits on our old house previously. Rich is very responsive. He knew just what we needed to do. We would recommend Rick John to any of our neighbors without reservation. The workers left the area clean. Just great!

Rick John has done quality work for us in the past. However, current level of service has been unsatisfactory. I reached out to them in early 2023 for some maintenance on our slate roof. Communication has been an ongoing struggle. Necessary to repeatedly contact Rick Sr to remind him to provide a quote, to ask for work to be scheduled, and to remind him that we were waiting for work to be done. I persisted because of the good work provided in the past.
After several months of this, crew showed up unexpectedly, despite that I stated multiple times that I wanted to be there so they could check a possible leak in our attic. I agreed via phone call with Rick Sr to have the crew proceed, even though we were out of town, just to finally get the roof work done. About a week after paying the invoice, Rick contacts me to schedule our roof work. Me: I thought you already did this work. Rick: Yes, just got confused.

After another week or two, Rick contacts me again to try to schedule the same roof work. I question whether they actually did the work. Rick says he will look into it. He determines the work wasn't done, and we again enter into the cycle of trying to schedule the work. After a week or so of back and forth, he reports that he checked his notes and found the work really was done previously. The best he can do to back this up is to ask me to trust him.

After all this, he kindly offers to clean my gutters for free. You may have already guessed how this ends, but my gutters have not been touched. I contacted Rick several times over November and December about it. Each time he says he will schedule it with his crew. but there has been no follow-though. I have given up.
Does anyone have a good recommendation for a company to work on slate roofs?
UPDATE 01/25/2024: RickJohn has been in contact since the review was posted. Followed up on gutter clean out as of today.

We've had a number of leaks on our roof and tried several different roofers over the years before our contractor friend recommended Rick John. We've been impressed with the quality of their team and the work done. They showed us exactly what was wrong and fixed a number of issues across our flat and shingled sections of roof. We are grateful for the great work and that our family is now staying dry! :-)

Choose Rickjohn is you want your tile roofing job done right! They spent multiple days doing the job right and explained everything they were doing. I used them to fix a leak in my tile roof, which was incorrectly repaired by another roofing company. Their price was also much more reasonable than the other estimate I received. So many companies say they know tile roofs but no one is better than Rickjohn. Period.

We used RickJohn Roofing for an extensive project involving the restoration of roofing trim and box gutters on our historic home. This was a very large project and they did a great job. Their price was very competitive and we were pleased with the quality of the work. I highly recommend them for any project.

My experience with Rick John could not have been any better. I contacted him first thing in the morning and my roof was fixed shortly after lunch. Very responsive, professional and friendly. I strongly recommend them and would use their services again if needed.

Highly recommend RickJohn Roofing! Had a leak in the roof of my home, called RickJohn and they came out the very next morning ~ repaired the leak immediately.

I had such a great experience with RickJohn Roofing. I had some shingles blow off in a wind storm and when I called they were able to come out the next day. They even came early to fix the roof before the rain storm rolled in so that I wouldn't have any issues! The gentlemen I spoke with (Rick? John? Rick John? lol) to schedule was such a great person and incredibly accommodating! I would 1000% recommend this company to anyone looking for a recommendation!!

I had to have some lifting shingles repaired. Was very impressed with talking to owner on first phone call. Rick always responded to texts and emails right away. First contact was May 31st. Estimate given within a day. Job done June 10th ! Excellent work !

Today was a windy day - so windy that a few shingles blew off of my roof. Rick John was the only roofer to actually answer the phone and send a repair technician over within a few hours. The roofers were kind, professional, and very skilled at their trade. I will recommend Rick John to anyone who asks me about quality, fair priced roofers. Thank you for being so honest and prompt!!

Rick was extremely helpful with a house we are thinking of purchasing. Was extremely helpful with potential repairs to an older slate roof.

Called three roofing companies on a weekend and Rick John was the only one that responded within an hour. Rick came out the next day. He sent one of his employees out within 2 days to repair two roof leaks and we are getting an estimate within 5 days for total repair of our slate roof. Each encounter they displayed professionalism, high level of customer service, safety protocols, and instilled confidence in their knowledge of roofing repair. They shared photos of the problem areas and explained what needed fixed. Great company!

We had a full new roof installed at a previous residence which was straightforward, quick, and professional. This time we just had a minor repair but it was taken care of quickly which was a blessing after others told us they didn’t know what was wrong! Would definitely recommend !

These guys are the best. They fixed my roof the first time and did so with a smile. I will definitely be calling them when we get around to replacing our roof.

While I have not yet used RickJohn Roofing's services, I needed a quick estimate to help me with a home buying decision. Rick responded to my inquiry within 30 minutes, reviewing my inspection report and gave me an estimate within the hour. I truly appreciate his responsiveness.

We had some damage to our tile roof after a bad winter. We called RickJohn which is is the only company who has ever worked on our roof. As always they did a great job. The price was reasonable also.

We had a leaky roof. They installed chimney flashing and chimney crowns. Work was quick and professional. Would definitely recommend!

Rick and his team were professional and easy to deal with. They were able to inspect my roof and re-seal a flashing within a week from my call. They also sealed off a gutter from a pesky bird.

We had a tile fall off our roof — called it in to another roofer and they told us two weeks. Three weeks later we call back in and are told probably another month because they need to focus on ‘emergencies’ and since we don’t actually see the water leaking into our house, this isn’t that. Called Rick John today and they were out two hours later and the tile was taken care of in short order. I’m sure that’s not going to be an every-job response time, but today they made my life a little easier and I’m not going to hesitate to call them again.

My wife and I loved Rick and his team. They're very responsive and once the weather permitted they were able to handle our unique tile roof issues. We would recommend them to anyone. Great value and they know how to treat their customers with prompt and courteous service.

This company is GREAT!! The workers are very professional and very knowledgeable. They make sure you are satisfied with the work they do. I am so glad I found this company!

RickJohn Roofing just finished redoing a Spanish tile turret roof for us. Very professional and easy to work with. We are very pleased with the work and responsiveness, particularly during this time of working through the restrictions of the pandemic. Recommend highly.
will try to post photos tomorrow.

Elizabeth Weaver.

Rich was great and kept me posted every day on the progress of my home while I was out of town. Don’t hesitate to call the guys in the red trucks to come to your roof rescue!

Excellent customer service, and extremely reasonable. They went above and beyond with all aspects of the job. I had another roofer tell me I needed a new roof and RickJohnRoofing was honest with me and told me i just needed a few things adjusted and saved me a TON of money!!!! I love the honesty that rich delivered to me. Highly recommended!!!

I called RickJohn Roofing because I was in Sewickley and I saw them working on Mario Lemieux’s house once doing a clay tile in copper and gutter addition.
I waited until they were finished and checked out the quality, they matched the original clay roof from 100 years ago perfectly.
I called RickJohn Roofing to get an estimate on my roof. They contacted me back quickly and answered all of my questions. Everything was in writing and was so professional. I signed the contract and told them they could start right away.
They were on time every morning at 8 o’clock until 4:30 pm and left the job site completely cleaned up everyday.
I work for the City of Pittsburgh and I will definitely refer all of my friends and colleagues to RickJohn Roofing for their needs. They do impeccable work at fair prices.

My husband and I needed some shingles replaced and got an outrageous quote of $90,000. Subsequently we found another roofer who agreed to do the job for $21,000. After contacting Gus and telling him we had decided to go elsewhere, he became belligerent and threatening and sent a series of nasty texts. My husband had to block him finally. I don’t recommend this business.

The estimator from RickJohn was very personable and we believe to be very sincere. We were looking to have maintenance done to our slate roof, including sealing ridges and valleys and the replacement of broken tiles. We hired RickJohn based on how well the estimator explained the work to be done and what they were going to do. We had confidence in the work to be done. What we received was much different. The estimator called us several minutes before the roofer arrived, followed immediately by a call from the roofer saying that no one was home. We would have met the roofer at the site if we knew he was coming. I did go home at lunchtime to see how the work was progressing. I found the roofer walking across our back slate roof. I was shocked by this and asked if he should be walking on the 80-year old slate tiles. He responded that this was OK if you knew what you were doing. It was hard to hear him over the radio he had cranked up on the back of his truck. We were promised that the valleys and ridges would be sealed, but we found one of the valleys to still have leaves in it when we came home in the evening. We have been worried about our roof given how much it was walked on while the roofer was working. The difference between what was promised and what was delivered was disappointing.

I had two leaks at my house, and one at my business building. None were fixed he first try. These leaks were difficult. I had other companies try, and charge me, but ultimately fail to fix the problems. This company stuck with it and ultimately solved all three problems. I hired them to stop the leaks, and they did not quit on me until all leaks were taken care of. Thanks.