Reliable Waterproofing & Masonry
- Powhatan
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
At Reliable Waterproofing & Masonry, we pride ourselves on our versatility and technical expertise, adept at managing both residential and commercial projects. Located in Powhatan, Virginia, we offer a comprehensive range of services, including emergency roof repair, roof coating, skylight repair, and gutter installation. Our well-coordinated team is equipped to handle complex tasks from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and consistency allows us to deliver durable, high-quality results that stand the test of time.
We understand the importance of reliability in every project we undertake, and we work diligently to ensure that our clients receive long-term value. Whether addressing urgent repairs or planning extensive installations, we are dedicated to executing each job with precision and care, serving Powhatan and the surrounding regions with pride.
{
"summary": "Customer feedback for Reliable Masonry is mixed, with a notable divide between positive and negative experiences. Many customers praise the responsiveness, professionalism, and quality of work provided by Mike and his team, highlighting timely communication and fair pricing. However, several negative reviews express frustration with communication lapses, missed appointments, and unfulfilled commitments, undermining the overall reliability of the service. Issues such as poor drainage installations and lack of follow-up on estimates have been significant concerns for some customers. Overall, while there are strong endorsements for the workmanship, the inconsistency in customer service and reliability is troubling.",
"liked": [
"Mike was able to fit us in between much bigger jobs and everything got done much quicker than I expected.",
"The quote was reasonable, customer service was responsive, the masons were timely and professional, and the overall process was smooth.",
"His prices are very fair, he was able to get to our job within a week, and he's quick to respond to emails.",
"Reliable was always quick with a call back or text and completed our work timely and at a competitive price.",
"The contractors were very prompt and professional."
],
"disliked": [
"He texted back that he came down with something and is sick, and then did not respond to follow-up inquiries.",
"Monday came and no one showed up. Called back and they apologized and said the owner would call right back. Never called.",
On February 10 Mike came out to give me an estimate on fixing my front brick steps and also the top landing. On February 11 I sent him a text just asking when he might be able to send me a quote. He texted back that he came down with some thing and is sick. Told him I would text him on Monday; he responded that will work. Sent him a text on the 14th asking if he was OK and also asking about when he was going to send me my estimate. No response. On Tuesday I called the office and spoke to a BB (Bad connection) Told her I’ve been waiting for an estimate she said she would contact him now and give him the message. No call back. Yesterday sent another text asking him if he could at least give The common courtesy of responding. I don’t understand do companies not want new business? Is this how it’s going to be from now on?
Mike was able to fit us in between much bigger jobs and everything got done much quicker than I expected. Very professional, reliable, friendly, and they did a great job.
Great company and I would recommend their services to anyone. In short, I had my chimney repointed and it looks great. The quote was reasonable, customer service was responsive, the masons were timely and professional, and the overall process was smooth.
137 locals recently requested a quote
- Powhatan
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.