Refresh Exteriors

I used Refresh Exteriors in the fall of 2024 to replace my roof, which had been damaged due to hail. After a heavy rainfall several months later I had some water leaking into my home. I contacted them to inquire if they could come to inspect, as at first glance seemed to be below the roof they replaced. They quickly responded and upon investigation located a piece of siding that had come off the home, in an area above the roof area in question. They helped with a quick patch in an effort to buy time to look at the siding in greater detail (it is quite old). Their prompt response, desire to help immediate concerns definitely puts them at the very top of my list for when I do finally take on the much needed residing project!

We recently got a new roof with Refresh Exteriors! I can’t tell you how phenomenal of a company they were to work with. Mike was our main point of contact from start to finish and he was such a joy to work with! He stayed in touch with us every step of the way and was available at anytime with questions we had. The day of the actual replacement it was quick and efficient and their clean up crew not only spent 2+ hours cleaning and combing the yard for nails etc, they came back AGAIN the following day to look for nails and make sure our yard was spotless. If you are looking for a roofing company whose priority is customer service and excellence, go with Refresh! Also ask for Mike, he made this experience what it was!

Working with Refresh was a great experience from start to finish. I was having trouble getting my insurance company to cover my hail damage to my roof and gutters. Refresh helped me work with my insurance company and we got the insurance approved for the repairs. The crew was very professional and on time for all appointments. They got my roof completely replaced in a few days. They made sure the work was done correctly. I liked how they made sure the clean up was done at the end to my expectations. I would highly recommend anyone to reach out to them.

We worked with Mike Deutsch at Refresh Exteriors for our hail damage repair. After meeting with another contractor that was only going to get our roof approved Mike was able to identify more damage. We ultimately got much more and are very thankful for that because now we have peace of mind that our exterior is covered for years to come.

Mike ensure an easy project and communicated clearly on schedules. His contractors were all very professional and cleaned up well after their work was finished. Mike handled all of the communication with insurance which took alot of stress and work off our plates.

Thanks again Mike and Refresh Exteriors!!!!!!!!!!!!!!

Exceptional Service from Start to Finish!

I recently had the pleasure of working with Refresh Exteriors for my hail damage roof replacement, and I couldn't be happier with the service. From the moment I reached out, Chris Poston from Refresh Exteriors was incredibly professional and knowledgeable about the insurance claim process. He walked me through each step, making what could have been a stressful situation very manageable. Their team was prompt, courteous, and did an outstanding job on the roof installation. The quality of work is top-notch, and my new roof looks fantastic. If you're dealing with hail damage or just need a new roof, I highly recommend Refresh Exteriors. They truly go above and beyond.

Impeccable Work and Great Professionalism!

Refresh Exteriors did an outstanding job! The team was punctual, professional, and attentive to every detail. They transformed the exterior of our home, exceeding our expectations. The materials used are of high quality, and the final result is simply perfect. I highly recommend their services to anyone looking for quality and reliability. Kudos for the excellent work!

Thanks

Can’t say enough good stuff about how Refresh Exteriors handled my insurance claim for new siding and a new roof. My insurance company did not want to pay for a new roof for hail damage, Refresh kept on them over about a 6 month period and were encouraging to me when it looked like my claim might not get paid out. Finally the insurance agreed to pay for a whole new roof and vinyl siding for our townhouse and garage. So happy with that.
As far as the work they performed things were done quickly and they did a good job. They were good about communicating with me regarding their progress. Definitely recommend Refresh Exteriors!!

Wow! Refresh Exteriors really came in and saved the day. We had been working with a different contractor through State Farm that was completely lackluster and non responsive. It was months and months of no action until Jared at Refresh came knocking. He had Chris Poston come by and from then on, service, communication and the whole experience was top notch. I can't say enough good things about Chris. He truly is out for the customers best interest and always answered texts, phone calls and emails immediately. You should be so proud to have him represent your company! Rashad was incredible on the roof and gutter installation, friendly and very professional. We are so thankful for a seamless, professional job and I would recommend Refresh to everyone!

I was very happy with Refresh Exteriors. From day one, Mike
was courteous, prompt and reliable. When it came time, his crew performed the same way.

Refresh Exteriors replaced our roof and gutters after a hail storm. They were great. They worked directly with our insurance company to get everything accomplished. Very professional and responsive. Mike Deutsch and Nick Dobbin were fantastic to work with. They did an absolutely great job. I would highly recommend them!

Refresh Exteriors worked on multiple projects with our properties. We pretty much had everything done. From new roofs, sidings, to new gutters. Everything was done with an attention to detail and professionalism.
Mike Deutsch, our project manager guided us through the whole insurance claim process. He was easy to work with, kept us informed, and looked out for our best interests.

These big projects can be overwhelming and stressful to a homeowner. If you want a stress free and positive experience. Go with Mike and the Refresh Exteriors team. They have the knowledge and expertise get the job done.

The whole team at Refresh Exteriors were Great! Phil, Chad, Josh, Ryder were excellent to work with. Handled my insurance claims 2 years in a row with storm damages. Crews do an Awesome job!

My husband and I were totally impressed with the integrity of each person involved with our Refresh Exteriors team. Our salesman, Mike, went above and beyond when meeting with our adjuster while inspecting our roof. The project manager, Chad, made sure that every detail in protecting our newly remodeled home was taken along with supplying samples requested for approval, from shingles to metals. Ethan was on site to reinforce that the crew members working on the roof understood our concerns. The men working on the project were courteous, respectful and efficient. The entire team demonstrated the goal of having the project done right to ensure our satisfaction.

Amber and Nick were the saving grace of our experience with Refresh and the only reason this isn’t a one-star review. From the start, they went above and beyond, giving us service that felt personal and attentive. After another roofing company failed to prove damage for insurance, Amber and Nick arrived the next day. Amber fearlessly climbed our steep roof and discovered extensive hail and wind damage that was previously missed. She documented everything for our insurance adjuster and spent hours on the phone to ensure all details were covered. Amber and Nick’s dedication gave us confidence in Refresh for our roof and siding.

Unfortunately, our experience went downhill once Amber and Nick weren’t directly involved. Mike, a supposed project manager, was consistently unreliable. Example. Despite explicitly informing him that we didn’t want our garage roof replaced, this even being documented on more than one occasion in writing, the crew showed up and tore it off anyway. Aaron, another Refresh lead and supposed "higher up", admitted “recent miscommunications” and offered to replace it for free, but this oversight showed serious lapses in communication.

The siding project was even more chaotic. With insurance deadlines looming, we had to chase down Mike for a meeting with “Siding Guy” Josh, who, when arrived, only snapped a few photos, had quick conversation with Mike and left us with no siding color or style samples nor any concrete guidance as to what to expect moving forward. Weeks later, frustrated by a lack of updates, we pushed Aaron for answers and were told materials that had been to blame for the delays (which were due to the colors we had chosen) had finally been “discovered” and could be ordered upon our approval. Even then, during installation, we had to repeatedly intervene as the crew installed the wrong siding colors or removed original trim from our late-1800s home, despite Josh’s promises. When confronted with these mistakes, Josh tried to claim we’d changed plans, which Amber quickly dismissed, recalling our original instructions. We told Josh that we were not interested in having to be the ones to supervise the work being done and that he or someone else needed to be present more to catch these preventable errors. The siding was finally completed in early December, six months after we’d started in June.

After completion, we requested a final invoice, which took Refresh four months to deliver, citing various delays including (of course) blaming our insurance who was continually prompt at making payment for any post project amendments as well as Aaron eluding to our project being a slight "experiment" for him negotiating O&P with our insurance company. Finally, in mid-April, they sent it, and within 24 hours, Hunter, the Accounting Manager, asked when Amber or Nick could pick up the check!!
We explained that, given the delay in receiving the invoice, we needed time to review it. Additionally, our insurance payments were in a high-yield savings account with no physical branches in our state, limiting us to a $2,500 daily transfer. Initially, Hunter understood, but less than two weeks later, he threatened a lien on our property if payment wasn’t immediate—a practice even Amber and Nick confirmed was unusual and apologized to us for such rash and incorrect information. Ultimately, Refresh agreed to cover the wire transfer costs, and we paid the invoice.

Since then, we’ve had to request multiple repairs for siding and trim. Our neighbor, who began his project shortly after us in mid-2023, had similar communication issues, only recently completing his project after over a year.

Amber and Nick are the only reason we would recommend Refresh. Without them, we’d advise caution in working with this company.

Pure and simply, I don’t want to work with any other contractor in the future. They’re so friendly, patient, understanding, and focused on taking care of the their clients that I doubt they have an equal in the country. Despite struggles with my insurance, for a total of 11 months, they kept me informed while my replacement roof was in process. It took half a day to get it stripped and replaced and it’s perfect. Nothing but appreciation and respect for them and their incredible team.

I had a great experience with Refresh Exteriors. Not only did they do an excellent job in reroofing, but they spent countless hours helping me fight with the insurance company to make sure that I got the coverage that I was entitled to.

Refresh Exteriors handled our project with professionalism, excellent customer service, product knowledge and provided great communication with us and the insurance company. From the estimator, the installation team, to the administrative personnel, they kept us informed and made our roof project seamless. We highly recommend Refresh Exteriors.

Great service, Mike Deutsch was our Project manager. Mike was awesome. He was very helpful throughout the process, he was always prompt getting back to us and found the answers that he couldn’t answer. I would recommend Refresh Exteriors

Hi, I am so glad I met Mike G and Rashad W. They really helped a lot with the whole process of getting a new roof and siding. Mike helped me with the claim file, and stopped by to check on how the progress was coming along. Any time I had questions regarding anything, both Rashad and Mike were able to help answer them or direct me to who could. I’m unsure of what the workers on the crews names were but they were fast and very professional. When I came home and saw how beautiful my home looked, I had tears in my eyes thanking them as they were finishing up for the day. They stayed late and got my siding done. Very impressed with both the roof and siding, along with the process from start to finish on getting it done. Thank you Mike, Rashad, and Chad D. Much appreciated!

We had a wonderful experience with Refresh Exteriors for our roof replacement after a bad hailstorm in 2019. Mike and Pat walked us through the process and coordinated with our insurance company. The work was done quickly and professionally and has stood the test of time.

Mike was great to work with when getting our roof replaced. Our insurance company was difficult and Mike worked tirelessly with them to get the claim completed. The workmanship was excellent and highly recommend.

We worked with Refresh Exteriors on a roof replacement due to storm damage. We worked primarily with Mike Deutsch. Mike was very professional; his follow through and tenacity in getting this project completed was exemplary. He worked with our insurance company and provided excellent communication. I could not be happier with the results and highly recommend both Mike D. and Refresh Exteriors for any home exterior projects.

Worked with Mike at Refresh Exteriors to redo some of our siding. Was starting to show its age/get soft and wanted to upgrade to something low maintenance. Had a few folks out to quote and Mike had the most detailed info plus a reasonable price for the work. Communication was good throughout the project. Getting city and state inspection to pass took a bit of time, but wasn't exteriors fault. Overall highly recommend!

Great team who cares. Provides A+ service and work. Provided new roof, new siding, replaced stucco with siding and stone.

Process was simple and painless. They put my new roof up in one day. Everyone I dealt with was great!

Charles, Patrick, and Rashaud payed a visit to my house. Initially I was annoyed because a previous company failed to get it done with insurance. And after an initial inspection with the Refresh team I felt it was worth the effort to give it another shot.

Charles and the team got the insurance inspector back out, and after a bit of back and forth ( Refresh took care of everything ) insurance ended up paying to replace the entire roof and gutter system.

Refresh did a great job on our house and garage and garden shed re-roofing. They were attentive to every detail and carefully explained things so that we had a clear understanding as what would happen. We would recommend them to our friends and family.

Chris and his team did a great job replacing our siding and roof after it was damaged by hail. Highly recommend Refresh Exteriors.

Refresh Exteriors recently installed gutters on our house and they did an amazing job! From the first phone call to the in-person home quote all the way through the planning, installation and follow up their staff were kind and professional. From start to finish the process was very fast and affordable. We would definitely recommend working with them on your home project.

We happened to have an issue with our garage gutter after the new roof and gutters were installed but Chad, Aaron & Josh were all so attentive and responsive that I would recommend them higher than 5 Stars if I could!

I enjoyed every aspect of my experience with Refresh Exteriors. From consultation, project scheduling, roofing, and closeout they were the best to work with!

I spoke with the company about vehicles blocking the bike lane in Minneapolis and they were very responsive, professional and took action.

Refresh Exteriors did roof repair work and installed gutter guards on two properties we manage. The work was done promptly and properly. Communication with them was excellent.

We had an intense hail storm here in Golden Valley, MN on 8/11/23. A few days after I met Dillon D’Valle from Refresh Exteriors. He was canvassing our neighborhood after the storm. Normally I would find that suspect, but Dillon was so detailed oriented and expert. And Dillon and his crew were very good at working with the adjusters to make sure that they had the right materials to do the job properly. Of course there were some issues, but our roof has always been very problematic. It has a very low pitch and is prone to large ice damns with subsequent leakage of water into the house. The Refresh crew, including Josh and Riker, were able to resolve these issues quite satisfactorily. This included an upgraded ice shield under the shingles that covered the whole roof and adding additional turbine vents. Given their expertise and the quality of their work, I would highly recommend this team of roofers.

Great contracting company to work with. They secured full insurance coverage for storm damage, completed the project with quality products and skilled workers, and were a kind and courteous team with all my questions and follow up.
The end result of my completed roof and siding and trim is amazing. I feel like I have a whole new house!

Our experience with Refresh Exteriors was excellent. The team of professionals we worked with were straight-forward, no-nonsense individuals. We were kept informed every step of the process. When we spoke with one member of the team, that conversation was posted to our account allowing for a seamless approach to the job at our home. In particular, we did not have to repeat ourselves when we spoke with Mike Deutsch or Josh Lanegran.

Josh Lanegran, an employee of Refresh Exteriors worked with the crews responsible for the actual work, taking care to monitor the work-quality-bar the sub-contractors had established. Josh was responsive to our inquiries because he listened to our concerns and addressed them clearly and concisely. Josh Lanegran represented Refresh Exteriors with honesty and integrity.

Mike Deutsch was our point of contact for contracts and the financial process. Mike was highly experienced working with insurance companies as he worked with case workers to ensure that the hail damage to our roof and siding was replaced under the terms of our policy. Mike Deutsch is a miracle worker.

We are thankful to have been blessed with the professionalism and sincere caring these two men exhibited during the home repair experience. Thank you, gentlemen.

We had a great experience with Refresh Exteriors! The team was very professional, on time and efficient. The crew did a great job no matter how cold the weather was!
A big shout out and thank you to Gabe and Josh for making the whole process easy and pleasant for us! We would work with this company for sure in the future!

We had a wonderful Experience with Refresh Exteriors. Our salesman met the insurance adjuster at our home on the day he inspected our roof, and took care of everything from there. The crew showed up on time and did a great job replacing the roof. They did an excellent job on clean-up and hauled away the dumpster the same day. We would highly recommend Refresh for roofing and gutters.

Our house was hit hard during a hail storm, so we contacted Refresh as we had some neighbors working with them and had heard good things. We're glad we did because they were a pleasure to work with, and we couldn't be happier with their work to replace our roof, gutters and window wraps.

The team was extremely responsive, knowledgable and trustworthy during the entire process, working directly with our insurance company to work out all the details, which was a huge help during a stressful and expensive project like this. The crew did an excellent job and worked extremely hard and fast to get the project done before winter arrived, which was a huge weight off our shoulders.

Shout out to Lily, Mike, Brandon, Josh and Aaron for going above and beyond, and being amazing to work with throughout this process.

Refresh Exteriors was incredibly helpful in replacing damaged gutters. The process was quick and our new gutters look amazing! Lily was especially helpful throughout the process and was available for any questions or concerns we had!

Refresh Exteriors Amber Hanley did a huge huge favor for me and kudos to them! My insurance was going to cancel me for roof staining. Amber came out and inspected my roof. She could have been dishonest and tried to convince me to file a claim for hail, but she did the opposite. She told me my roof looks good and the staining is due to the refinery and cement plant. Then she took it a step further and wrote a detailed letter to my carrier explaining this and asking for a reconsideration of the cancelation. The letter is amazingly detailed and professional! Guess what she charged me? Nada. She did it because she cares about our community. I can promise that when I DO need a new roof, I will be calling her. Thank you, Amber!