Reeves True Value Hardware

Good 4.5 (13 reviews)

1113 E Thomas St, Hammond, LA 70401
Industrial Roofing
Residential Roofing
24/7 Emergency Repairs
Warranties Offered
Metal Roof

Website www.reevestruevalue.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Reeves True Value Hardware, located on E Thomas St in Hammond, Louisiana, we pride ourselves on offering a comprehensive range of services tailored to meet both residential and commercial needs. Our expertise spans roof inspections, roof coatings, gutter repairs, wood shakes, attic insulation, and green roof repairs. This versatility allows us to manage complex projects from start to finish, ensuring that every detail is meticulously handled. Our organized approach and commitment to consistency enable us to deliver durable, high-quality results that provide long-term value for our clients. We understand the importance of reliable service, and our well-coordinated team is dedicated to ensuring that your project is completed thoroughly and efficiently. Whether you are looking to enhance your home or manage a larger commercial endeavor, we are here to support your vision in Hammond and the surrounding regions.

What people say about “Reeves True Value Hardware”?

Overall, customer sentiment is highly positive regarding the service and quality at this hardware store. Many reviews highlight the friendly and professional staff, with numerous mentions of their willingness to assist customers promptly. The store's organization and wide selection of products also receive praise. However, one review raises serious concerns about customer service, citing rudeness and inconsideration, which contrasts sharply with the otherwise favorable feedback. Despite this lone negative experience, the majority of customers express satisfaction with their visits.

What Users Like The Most

Highly professional people & very helpful with a customer's needs.
Their hardware selection is complete. They have the most stainless steel hardware anywhere you can find.
The shelves are neatly, well stocked. I love browsing and an old school hardware store.
All of the employees were super friendly and went out of their way to help me out.
Great customer care. Every time I go, someone will ask if I need assistance.

What Users Like The Least

Rude and totally inconsiderate. I’d waited in line for 15 minutes while the older lady was on the phone.
Customer service sucks here! She shouldn’t be in service with that attitude and disregard for people.

Services: Roof Inspection Roof Coating Roof Gutter Repair Wood shakes Attic Insulation Green Roof Repair

Recommended Reviews

Overall Company Rating

Excellent 4.5

Out of 13 reviews

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Mike

Google review

Mar 17, 2025

I've been here a few times over the years. I'm usually stopped and asked if I need help before I pass the register. They have a lot more than you think here.
I like this store, its just out of my way a bit.

Beau Ginny

Google review

Dec 4, 2023

Highly professional people & very helpful with a customer's needs. I had a great experience & would highly recommend this place. Very large store & we'll organized.

mevsmyself2

Google review

Mar 15, 2023

This is the best true value around. Their hardware selection is complete. They have the most stainless steel hardware anywhere you can find. This is what a hardware store should be. Other local stores do not compare. Oh and very friendly and helpful.

Jet Set

Google review

Mar 14, 2023

They have it all! This place is unique and has a great staff. The shelves are neatly, well stocked. I love browsing and an old school hardware store.

Nieysha Brown

Google review

Jan 18, 2023

Rude and totally inconsiderate. I’d waited in line for 15 minutes while the older lady was on the phone. A gentleman walks in and immediately she assists him. I politely shared with her that I’d been standing in line to be assisted, and she proceeded to return the gentleman’s items as though I didn’t exist! I’m human too, clearly not the one she preferred to assist that day. Customer service sucks here! She shouldn’t be in service with that attitude and disregard for people!

Sheila Mitchell

Google review

Jul 30, 2022

Great True Value location!!! Walked about a mile in quaint downtown/center of Hammond.to reach this store, looking for bleach. All of the employees were super friendly and went out of their way to help me out. If you have hardware needs, this is the place in Hammond, La to make your destination!!

Beverly “LadyB”

Google review

Jul 26, 2022

I love this place. Always has whatever I'm looking for. Very friendly staff and they are knowledgeable. Convenient and quick in and out.

Ramey Arceneaux

Google review

Feb 19, 2022

Went and filled 2 bottles of propane. Very friendly service. A lot of people don't realize it's still cheaper to get your tanks refilled than it is to do those exchange bottles.

Denise Michelle

Google review

Jan 26, 2022

Reeves True Value Hardware has some of the nicest employees around. I had to get a propane tank filled and they were super friendly, had me drive around, took the tank out of the truck for me, filled it and loaded it back in my truck. I have never been there before but they have gained a new customer!

Blondie Suzanne Coates

Google review

Oct 31, 2021

Someone greeted me at the door. They new exactly where the items were that I was looking for. It's a great place for men and women to shop at. Believe me, all women should shop there. You wouldn't believe the things they have in that store.

Craig Braquet

Google review

Sep 17, 2021

It closes at 5:30 because of the pandemic. Supplies are a little bit low because hurricane Ida just recently hit here. Otherwise this is a nice neighborhood hardware store.

Cote Cason

Google review

Sep 10, 2021

They have just about anything someone needs from the hardware store. A comprehensive variety of parts, fittings, and little things I need for projects. Also, great customer care. Every time I go, when I begin to feel a little lost, someone will ask if I need assistance, and offer advice if needed about what I’m looking for.

Walter Askew

Google review

Mar 30, 2016

I still love this hardware store.

I repeat, still the same.

I love this hardware store. They have everything, workers are helpful and you don't have to look for them, they greet you at the door.