RCC Roofing & Construction

Their crew arrived early and completed my roof installation in one day. They cleaned up before they left . Reed came out and initially did the inspection and came back and met the insurance adjuster. I could not have been more satisfied with Reed and his crew. Thanks for a great job and service!!!

Roof looks great and work was completed in a quick and timely manner. Would definitely recommend to friends and neighbors.

We had a small job - adding a few downspouts to our gutters. The crew was responsive and did a good job.

RCC did a great job for us. Attentive and responsive. Told them what I wanted and how I wanted it done and they were totally onboard. Highly recommended. A+++

Our roof had to be replaced due to hail storm. They did a fantastic job. It was a big job and they had in done in no time. Very professional. Would definitely use them again!

Very pleased with the work that was completed on our house! High quality material and high quality work! Thank you guys for the new roof!

Took a day and a half and roof is beautiful the work crew was great and on time every day.Reed handled everything with Ins. Company—Great Experience from start to finish !!

This contractor has been reported to the Board of Contractors for gross negligence and poor workmanship. A rooftop inspection indicates they reused the old flashing because it is rusted and our roof is less than a year old. The rusted out water heater vent was removed, painted and reused on our roof. Our roof is leaking in several different places. There is a flat spot they left on the roof and it is not directing the water into the gutter properly. We are having terrible erosion problems because of this company. We have been in this house 20 years and never had this problem. Do NOT let them fool you with their drone. They only show what they want - not the real roof problems. Everything looks great with new shingles ... and everything under the shingles is screwed up.

Rankin County Custom lied about the pitch of my roof and I hired an engineer to 'prove' to a roofer the pitch. They installed the first roof for the wrong pitch with the incorrect materials. The owner (Warren Watts) came and pleaded with me to let him 'fix' the mistakes and do it over. I allowed Rankin County Custom to redo my roof and it is still not installed correctly. The underlayment is wrong and it continues from there. They cut the drip edge in half and stuffed behind the gutters. It is suppose to be over the gutter. They nailed the drip edge visible from the outside and it is not properly installed. The company quoted and promised to 'fix all damage' from the storm including the gutters, a shutter and the back fence. 3 people heard their promises and none of it is fixed.

Nothing will solve the problem but a completely new roof. I've had 2 roofers on the roof since RCC's install and they only way to see what is wrong and fix it is to take the entire roof off and start over.

12-10-23 I discovered the heater vent was off the top of the heating unit. An extremely dangerous situation. The 'roofer' is suppose to check for those things and I am wondering how many people have been killed or injured because of this company. Please check your heater vent if Rankin County Custom has been at your house. The repair cost $300 from a local plumber who had to fabricate a part to make the heater vent fit correctly.

I am over 65 and have had many roofs installed in the span of my life. This company caused more interior damage than any roof I've ever had installed. It will cost as much as another roof to fix the interior damage.

Please do not use this company. The photos attached are the 'first installation' where everything looks great and new. The 'second' installation photos show the actual color of the wood and everything does NOT look new. I believe the photos are altered but I'm not a computer expert, just an old lady that can tell the difference in color of wood. It is very strange. Wood rot was intentionally covered.

And to top it all off - They did NOT pull a permit from the city. That is required by law. They will respond and call me a liar. Hey, RCC, I will take a polygraph ... will you? I will be happy to pay for you to take one. Maybe the Board of Contractors will require one. I've asked for a refund and been ignored. I will see you at the Board of Contractors hearing.

We had major roof damage. Entire roof was replaced/repaired in a day and a half, plus did other repairs that were needed. They went over and beyond what I expected. I could not be happier with the results. Thank you so much!

Great communication! Helped us work through the entire process with insurance and contractors. Handled everything from roof, gutters, deck etc.

Rankin County Custom did an awesome job for us after hail storms hit this summer, first by representing us well in proving the validity of our insurance claim. Then the knowledgeable staff answered all our questions, walked us through picking the right shingles, and kept us posted on everything that would be happening. The skillful crew worked extremely hard during the 1.5 days it took them to replace the roof and thoroughly clean up afterward. This company is full of good, caring people who know what they’re doing. I highly recommend them. Thanks, RCC!!

Very professional leadership team. Great, hard working and respectful crew. Left my house the exact way they found it only with a brand new roof. Highly recommend!

Thank you RCC for giving us a beautiful, well done roof. All of the crew working were nice & did a great job cleaning up throughout the major process. Thank you for answering my never ending questions with patience and knowledge! Y’all rock!

Matt Ruppert and Warren Watts made the process streamlined with roof damage assessment, documentation for insurance claim, and documents for Architectural Review. RCC’s roofing team was polite,, professional, efficient, and on time. It is rare to see businesses today meet their promises but then over deliver with final results. I will be giving this company referrals. William and Amy Page.

I have provided a before and after picture. RCC is very professional and detail oriented. I was shown every step of the process from roof inspection to roof installation. I highly recommend RCC!

We had RCC take care of our roof, gutters and dormer! They did a wonderful job! They were very easy to communicate with and were very pleasant to deal with! If I had a question and contacted Warren Watts (owner) he responded in a very timely manner! We also worked with Thomas King who was exceptional as well!
Service, quality and customer care are three of the most important attributes I look for in any business! RCC exceeded our expectations! We would use them again without hesitation!

We worked with Thomas King and he was fantastic! They showed up when they said they would and did things in a very professional manner. It was a great experience!

Verify professional, great quality, easy to work with, great customer service skills, great workers, and very thorough with protecting your property and ensuring all nails, shingles, and all debris is removed after job is finished.

From start to finish. Excellent customer service on top of a job well done. I highly recommend RCC for your roofing needs. 10/10

Worked with James Stuart who was great in communicating the process to repair a storm damaged roof and the timing to get it all done. He kept me in the know and sent detailed photos of initial damage and its repair throughout the process. So far everything has run smoothly and quickly.

Very pleased with the work they did replacing my roof. Their communication was great, and they delivered what they promised on schedule. I would highly recommend them.

RCC did a great job. Roof goods great, people were very professional, good communication, they did what they said they were going to do, cleaned up afterwards. I highly recommend them for roof replacement, painting, or any other work!

From initIal inspection until the last cleanup, this company was the ultimate in professionalism, responsiveness, and attentive to details. A special thanks to Tommy King for his oversight of the hardworking crew who were always on time and showed a genuine effort dealing with our roof, our plants and yard furniture around our house. I would highly recommend RCC to anyone needing their services.

I appreciate all the hard work and professionalism that this company possesses. I’d like to thank Thomas King for getting everything done in a timely fashion. I would recommend them for any and all your roofing needs!

RCC just finished replacing our roof. Thomas did a great job for us from start to finish. Very knowledgeable and professional. Very impressed with their whole operation. We would certainly recommend them.

Warren and the crew at Rankin County Custom worked hard for me with my insurance carrier to see to it that my roof was covered completely under my policy. They have also checked back with me when I’ve had minor issues and made sure everything was taken care of. I highly recommend them for your roofing and construction needs. They also painted the outside of my two-story house and tore down a stucco courtyard wall giving my house an undated, modern new look. I have been 100% pleased!

Carey Stewart was exceptional, he walked us through the process step by step and really made is feel at ease. He and his crew were very professional and accommodating. Best of all, my wife trusted him and loved him. Carey is a professional that you can trust and believe in, he is one of the good guys. Thank you Carey!!!!!

Very dissatisfied with this company. We had a tree fall on our house in March, the adjuster we had recommended this company so we were expecting a great experience from them. Jake was the one assigned to our case and he was sent out to view the damage and to get a plan started to reconstruct our roof/closet that was torn to pieces. I texted and called with each time an answer of “we are trying to get people together and/or depending on the weather,” always an excuse for a month and a half. I guess they didn’t want the money or a good review. So I took matters in my own hand and got another contractor. I recommend Fulton Roofing if you are located near Philadelphia, MS. He’s went above and beyond even during some rainy days. Don’t use Rankin County Customs if you want the job done.

I would like to thank Mr. Warren and the entire team for an EXCELLENT JOB on my roof, repairs, and painting the entire inside of my house. Rankin County Custom, LLC is by far one of the BEST companies I have ever hired to complete a massive project. They treated my home like it was there very own. My home looks BRAND NEW!! This is truly a dream come true. I HIGHLY RECOMMEND RANKIN COUNTY CUSTOM, LLC!!

Warren and all of his guys are very professional and very responsive. He answered every question I had and helped me understand the process of getting my a new roof.

Unparalleled service, quick response time, and great consideration to make replacing a roof as easy as they can make it.