- Waukesha
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “Raise the Roof Roofing Systems LLC”?
Customer feedback reflects a highly negative sentiment towards the company, primarily due to issues with service delivery and communication. Many reviews highlight serious complaints about unresponsiveness, dishonesty, and poor workmanship, leading to significant dissatisfaction among clients. Customers reported difficulties in recovering funds and resolving issues with incomplete or faulty work, suggesting a lack of accountability. While a few positive reviews commend responsiveness and quality of work, they are overshadowed by the severity of the negative experiences shared by others.
What Users Like The Most
- Rob and his son Jordan were very responsive and installed our roof within a week.
- Rob was very professional, and very responsive.
- Rob and his team are wonderful. Fast, professional, quality focused.
- Our experience could not have been better from start to finish.
- Rob and his crew replaced my 20 year old roof in ONE day.
What Users Like The Least
- The company ignored my calls, texts and emails so I had to go to court.
- Rob talked my 72 year old Mother into giving him the full payment up front.
- I had to reside part of garage myself to make the siding stay.
- Paid for Gutter Guards still haven’t received them.
- Rob cut her a check that bounced.
Recommended Reviews
Worse business ever. The company didn’t replace the chimney flushing after replacing the roof and that caused bad leak damage the ceiling. The company ignored my calls, texts and emails so I had to go to court. I got a judgment from the small claim court and the company didn’t respond till this moment after 6 months from the time they received the judgment. So so bad experience.
Rob Lyons, the owner, is an unethical business person. I should have checked the WI court system before signing a contract. Several large judgements listed in the courts. I have a rental property on the NW side of Milwaukee county. It needed a new roof, I has several quotes from other roofer to consider. His project manager Daniel was personable and persistent in getting the roofing job. I met Daniel at a Starbucks in Brookfield to review and contract and take a look at the roofing samples.
Long story short they wouldn't take a credit card, so I mailed half of the cost of the roof to their address which conviently is a P.O. box in Pewaukee. I later found Rob's actual home address in the WI court system filings. When the job was done, I asked to met someone at the property so I could look at the roof and make the final payment.
Daniel was hunting with friends, so Rob Lyons met me there. Had I met the owner instead of Daniel I doubt if I would have agreed to have them do the work. Strange dude, that's another story.
I made a math error in my final payment of an extra $400. When I caught the mistake I called Rob and asked for a refund. No refund for months, his voice mail was full so I could never reach him.
I contacted the Milwaukee BBB for help. They tried without success to get a refund. They closed the case and suggested I contact the State of WI consumer affairs office. Once again I supplied all the documents. Rob admitted that he owed me $400 and created a false narrative of having someone send me a certified earlier this year. He had given the state a date of when I could expect a refund. Of course he had no intention of repaying me. The state closed the case.
Run from this company they aren't ethical. Also please check the BBB records and state court records. You will see that he has more complaints. Plus you will find his actual apartment address should you need to serve him with papers.
Rob talked my 72 year old Mother into giving him the full payment up front (not just 1/2). That was in April. Come September, after he promised to start the job 10 times, my Mother asked for her money back. Rob cut her a check that bounced. We are taking him to court for the money. If you C-Cap Rob you will see this isn't the 1st time he's been sued.
Do not trust or use his service. Dishonest and shady
- Waukesha
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Warranties Offered