QXO - Spokane, WA

Good 3.2 (9 reviews)

7011 E Mission Ave, Spokane, WA 99212
Commercial Roofing
24/7 Emergency Repairs
Free Estimates
Slate Roof
Asphalt Shingle Roof

Website locations.qxo.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At QXO, located in Spokane, Washington, we pride ourselves on our technical expertise and versatility in handling both residential and commercial projects. Our comprehensive range of services includes roof repair, skylight installation, and water damage repair, allowing us to manage complex tasks from start to finish with precision and care. We are recognized for our organized approach and consistent quality, ensuring that every project is executed with meticulous attention to detail. Our team is dedicated to delivering durable results that provide long-term value for our clients. Whether you are looking to enhance your home or undertake a larger commercial endeavor, we are equipped to meet your needs with reliability and professionalism. Our commitment to thorough project coordination means that we can tackle even the most intricate jobs, ensuring that every aspect is addressed seamlessly. Explore how QXO can transform your roofing needs today in Spokane and the surrounding regions.

What people say about “QXO”?

Customer feedback is mixed, highlighting both commendable service and significant issues. Many reviews praise the excellent customer service, prompt order fulfillment, and a wide range of products available. However, several customers express frustration with poor communication, unexpected fees, and inadequate inventory management. Serious complaints regarding staff attitudes and lack of support during the purchasing process contribute to a more critical perception overall. The company appears to have a strong product selection but needs to improve customer interaction and transparency.

What Users Like The Most

QXO has excellent service, a wide range of product, and an amazing vibe.
Derrick and Cody did a great job helping me find the product I needed at the best price.
We got the best customer service from Blade from the beginning to the end of our purchase.
They absolutely make sure your orders are filled quickly and always delivered on time.

What Users Like The Least

I was not informed about a 20% 'shipping and restocking fee', which was not mentioned on my receipt.
They did not pull the pieces I ordered in advance and had only about half the amount of what I ordered.
Staff were not friendly and seemed to complain about dealing with non-contractors.
The process was frustrating, with conflicting instructions from staff leading to a lengthy wait.

Services: Roof Installation Roof Skylight Repair Tile Roofing Shed Roof Repair TPO Roof Replacement

Recommended Reviews

Overall Company Rating

Average 3.2

Out of 9 reviews

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Michael Harris

Google review

Aug 8, 2025

QXO has excellent service, a wide range of product. And a amazing vibe. If you need building supplies roofing products, and commercial roofing products that is your place to go!!

Sandy Allen

Google review

May 24, 2025

Just got fired today after being told by are branch manager to run a truck that has expired permits to throw shingles on to the roof not actually load the roof. But didn't get fired for breaking the rules. There a lot more sketchy stuff that goes on at branch 0171.

Danny Allen

Google review

Aug 23, 2023

We deal a lot with waterproofing materials at the company I work with and Derrick and Cody did a great job helping me find the product I needed at the best price.

Sherry Funk

Google review

Aug 10, 2023

We got the best customer service from Blade from the beginning to the end of our purchase. Thank you Blade!

Rosa Lopez

Google review

Oct 14, 2022

Not so friendly staff. Did not let me know that i was going to get charged a 20% "shipping and restocking fee", nothing got shipped to me (I picked it up myself). It was not on my receipt anywhere saying they charge that. I feel like if they are charging a restocking fee, they should at least tell the customers at the time of purchase so it's not a surprise later on. When you are a single person trying to get a project done and they are taking a big chunk of your money, for no reason, it hurts.

James Tunnell

Google review

Aug 18, 2022

Since I live 90 minutes away, I placed an order over the phone to make sure they had what I needed and could pull the pieces in advance. Not only did they not pull the pieces, they only had about half the amount of what I ordered. They did not apologize for: inaccurate computer inventory, not checking the actual stock, not pulling the pieces in advance. Then they had the gall to complain (in earshot) about having to deal with non-contractors. As if contractors don't care about wasting their time.

James Clifford

Google review

Aug 8, 2022

I drive for Dynasrty Roofing and receive 90% of our product from Bescon. They are friendly, professional, and fair priced on their supply of building products..

Mike Novakovich

Google review

Oct 8, 2021

Can't say enough about the customer service. They absolutely make sure your orders are filled quickly and always delivered on time.

maddog exe

Google review

Sep 4, 2021

My dad and a friend both had a horrible customer service experience had that sane experience
First the guy says you need to call in ok sounds normal but when you do the lady is Winny and says well people call in and don't show so just show up
Then when in the building at 10:00 got told that you need to call first did not get out till 12:00

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