Quality Exteriors LLC
- 104 Stuart Ct, Nicholasville, KY 40356
- Industrial Roofing
- Locally Owned & Operated
- TPO Roof
- Flat Roof
- Gable Roof
About the Business
What people say about “Quality Exteriors LLC”?
Customer feedback is largely negative, with multiple reviews highlighting significant issues with communication and responsiveness from Quality Exteriors. Many customers report difficulty in getting timely responses, especially when problems arise after the roofing work has been completed. While there are a few positive reviews praising the quality of the work and the efficiency of the crew, the serious concerns regarding warranty support and customer service largely overshadow these positives. As a result, potential customers should approach with caution, as it seems that once the job is done, follow-up support may be lacking.
What Users Like The Most
- Great communication, delivered on exactly what I needed and exceeded my expectations.
- They did a fabulous job on the roof and were always quick to respond to any questions or concerns.
- The work was finished even before our insurance check came.
- The crew who installed the new roof were very polite and experienced.
- The job was completed in one day.
What Users Like The Least
- I wish it would let me not pick any stars they don't deserve any.
- They are hard to contact if something goes wrong.
- I called/texted multiple times with NO WORD BACK!!!
- Now, the roof is leaking in two other places and he will not return my call.
- He is not honoring the warranty.
Recommended Reviews
I felt it was necessary to add to my last review because since my last review my friend still has not heard from those people at quality Exteriors so she's called somebody else to come and handle it I would appreciate if no one contacts quality exteriors for any kind of work you will be sorry I wish it would let me not pick any stars they don't deserve any sad sad. After contacting a real roofing guy he found this shoddy bootleg work done by Quality Exteriors, too many nails wad placed in places there shouldn't have been, the proof is in the photos, see for yourself photos don't lie!!!!
I was going to contact these people to put a roof on not one but 2 buildings on my property but it seems they are hard to contact if something goes wrong, she, a very dear friend of our family was going to give them my information for the job ,but she can't get them to answer her call because of a problems she is having , she has called and texted on numerous occasions, so Thank you Quality Exterior for keeping me from a very expensive mistake.
We had our roof replaced about 18 months ago and when it was first done, I would have given them a 5* review. However the roof began to leak and I called/texted multiple times with NO WORD BACK!!! And what really did it, I know the owner was getting the messages because he accidently texted me back that was meant for someone else!!!! NO ONE HAS EVER CONTACTED ME EVEN THOUGH ITS UNDER WARRENTY!!!
137 locals recently requested a quote
- 104 Stuart Ct, Nicholasville, KY 40356
- Industrial Roofing
- Locally Owned & Operated
- TPO Roof
- Flat Roof
- Gable Roof
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