Quality Cleaning & Restoration, Inc

Quality cleaning and restoration came out the same day we called about our basement flood. Alex and his assistant were on time and very knowledgeable. They worked quickly to pull up flooring, make cuts to drywall and remove soggy insulation. Anti Microbial was put down and fans were set up. They answered all our questions and concerns. Very reasonable price and great people!!

I can't say enough positive things about the crew that showed up at my home this morning. My basement had flooded from a sump pump that decided to take some time off. I called last night and Quality Restorations were here first thing this morning. They were all well qualified, professional, personable and caring. Honestly, this experience while causing me anxiety.....ended up "Restoring" my faith in the kindness of people. I would like to most especially recognize Alex, Sergiy, and Artem. Thank you so much for everything!!

Quality responded to my call immediately and were on site within a 1/2 hour! Plan in place, testing the site and completing the job in record speed! Alek was amazing explained everything in detail and maintained open communication throughout the process! Definitely the best!

These are some of the best guys I’ve worked with in the contracting business. Super fast super careful truly Quality work. Would hire again in a heartbeat. We had a pipe burst after coming back from vacation with my entire shop getting flooded. We called them and they were literally there within an hour or so and were able to address the damage and set up dryers that day. They were also fantastic in the restoration of the area, putting in fresh drywall trim, and a new floor in very little time. They also did a great job, pulling out all of the equipment and material from the shop which was super packed to the brim. They packaged it and put it in a rented container in an extremely careful and organized fashion. And more than there to help me, move the stuff back into the shop after the renovations were done.

The team, lead by Sergei were simply fantastic. Amazing 4 hr response time, professional, tireless and kept us informed every step of the way.

We had a significant mold issue in our basement due to flooding and they were fantastic through the whole process. David, Alex, Artem, and Mike made quick work of it and answered any questions we had. Will definitely use these folks again if needed!

Quality Restoration was great to work with when an interior water main broke at our YMCA. They were onsite 15 minutes after I placed the call and they started calling in their crews immediately. Staff was very friendly. We were on a short deadline to get everything back up and running (before children would be back in the space) and they made it happen! I would recommend them…and I would call upon them again.

Incredible experience with Alex. Incredible person and worker, would hire him again in a heartbeat for anything! Deserves all the best , charismatic and inspiring - determined to do his job well and more so. Not only did he do a thorough job and explain to me in clear terms exactly what I needed to know, but talking to him made my day. Thank you, Alex !

Quality Cleaning and Restoration came right away in an emergency and did an excellent job. Very nice, professional and honest people. Highly recommended!

Quality Restoration has been amazingly quick and efficient in restoring our house after a wind storm put a tree through the roof. We are very grateful to them.

AAA 100%+ when you face a problem this is the People and Owner of the business who you can trust . It's worth it every penny whatever they charge... I wish that will be more businesses like this one in USA. Unfortunately not many left who can do 100% work .

Very grateful Quality was able to take care of my uncle Victor when he got some unexpected water into his basement.

These guys are totally amazing! They were hired to paint my building in Shelburne Falls. Instead of just putting paint on, they ended up replacing broken siding and woodwork throughout the building and even found and fixed problems that I didn't know about. We thought it would take about a month to do the whole job and they were done in a little over two weeks! I can't say enough good things about this company.

I appreciated that I was able to reach someone about my concern right away. Vlad promptly dispatched David's team to check for moisture and damage. I was very impressed by the professionalism, friendliness, and efficiency displayed by everyone involved. They're definitely my new go-to for any future issues like this.

Needed my furniture cleaned from smoke from a fire. I called and was told that they would get back to me. Days later a man called and the runaround game began. From telling me it may be better to just clean it myself, to trying to get me to sell the furniture to his kid, to okay I'll come by to look at it and advise. He was unavailable each time even after he told me to call at at those specific times and then was trying to get me to rent an apartment that he remodeled in Greenfield. Total waste of more than a week and especially with someone in a vulnerable situation. The ratings you see led me to them, but I would suspect games, just like the one I was put through.

Our landlord used this company for a commercial clean up, David Matevosian and his team were amazing to work with. Thorough, fast, paid attention to detail and easy to communicate with! I would highly recommend!!

I was in dire need of assistance after some water damage. Quality cleaning and restoration net with me and helped me all along the process. From Pat, explaining the process to me, and Sergei, Andrei, and Vasily have worked in a great and expeditious manner and explained to me simply what was going on. I could not recommend them enough.

I want to express my sincere appreciation to Quality Cleaning and Restoration for their exceptional service in addressing a sewage leak in the crawl space of two units under my responsibility. Katherine, the manager, and the entire team exhibited professionalism and dedication that exceeded my expectations.

A special shout-out to Vasily for his consistent communication, keeping me informed at every step of the cleanup process. It truly made a difference in my peace of mind.

Should I encounter any similar issues in my other apartments, I won’t hesitate to call on the reliable services of Quality Cleaning and Restoration. Thank you for your hard work and commitment to excellence.

Best regards,

When my basement flooded, these guys came out immediately and got stuff done so efficiently and professionally, I give them five enthusiastic stars.

We are extremely happy with the response and the high quality restoration the Quality team did for us. This is the second time we have needed their service. I recommend them to anyone who finds themselves in need of this type of service. A special shout out to Valera for his superb carpentry.

I could not recommend Quality Cleaning more. I would give them 10 stars if I could. Laurie in reception is extremely efficient and professional. Vlad the owner took time to speak with me personally and is just a fantastic person. David was excellent on the scene and made a stressful situation much easier to cope with. Overall an A+ experience and I highly recommend to anyone needing their services, especially for water damage/basement flooding.

I want to express my deepest thanks to Quality Cleaning & Restoration. Remember that crazy rain storm we had? You can imagine how stressed I was when my bathroom fixture leaked the day before I was to leave town for the Christmas holiday! We called a few companies to no avail until these guys came. Alex (if the name is wrong I apologize- I was juggling a lot in the last minute) was so friendly and was able to work with me through my concerns while getting the water to dry up. As was promised, a seal was repaired enough to get me through the week and my ceiling dried out so no mold would take hold. I cannot thank you guys enough!

Highly recommend this company very good quality work, very clean, and professional. Alex and Sergey do great and professional work.

Sergei and Alex were prompt and helpful when we had water damage. They were thorough, thoughtful, and treated us like they were cleaning up their own family's home. They made the whole process a lot easier and less stressful. I highly recommend them. Thanks again!

Sergei and Alex got the job done quickly, efficiently and professionally. Highly recommend!! Mildew and water cleanup job done quick and clean and the after care instructions were highly appreciated and helpful! Kind and courteous also !! Thank you so much!

Some of the best people you will ever meet. I’ve never met a company that puts so much care into their customers. They helped my family out when they had a flooding and never once did I feel like I wasn’t in good hands. I highly recommend Vlad, Patrick and the team

I discovered my basement was flooded on Saturday morning. I was desperately searching for a company to pump out the water and found Quality Cleaning & Restoration in nearby Greenfield. I spoke to Vlad who said a crew would arrive around noon! They immediately went to work pumping out the water and came back with drying equipment. I was so thankful that either Vlad or Dustin answered my calls, the crew members were professional and worked in a timely manner. David Matevosian led the crew, kept me informed throughout the process, and was courteous, knowledgeable and professional. David deserves a Gold Medal for his efforts. I highly recommend Quality Cleaning & Restoration!

Very satisfied with my experience with Quality Restoration team. Everyone is friendly and has a good attitude. It is a family run business and you can really feel that with them. I appreciate the follow up and support through all the fire damage we experienced. They were quick to respond to our emergency and did an amazing job with cleanup and restoration. Our house is actually cleaner than it's ever been. Thanks again. My Family appreciates it.

I had a pipe burst in my home and flooded my basement. I have never had this happen and I’ve only been a homeowner for five years and pure panic and not knowing what to do. I called quality restoration. They arrived at my home within an hour, cleaned up all the water and walked me through the entire process so I understood what would happen. They have wonderful customer service. They did an awesome job in my home. They were very clean about it very organized about it and very pleasant to work with. I appreciate everything they did for me and my home!! in a time like that it matters who you work with. They will either make the situation worse or better, and they absolutely made it less stressful for me!

The team at Quality Cleaning & Restoration were timely, professional and thorough. They not only helped me fix my immediate problem (3" water in my basement for the first time ever), they also provided me with quality recommendations that I could implement myself for a moderate cost to solve the problem permanently. They will DEFINITELY be my go-to for any cleaning and restoration projects going forward.

Quality cleaning sent a great team out for some home renovations. Our experience was very smooth. They dealt with most the details, worked quickly, clean and professional. Would definitely use this company again!

I highly recommend this company's services. I had some flooding in my house and they took care of it from beginning to end. They are very professional and know what they are doing. I can’t thank them enough. 10/10 highly recommend!!

They took care of the mold at my house, I was so stressed out thinking it was not fixable but they took care of everything! The guys made it cleaner than before we found the mold!! My house smells great and no more traces of it anywhere. They were so responsive too.

QC&R went above and beyond my expectations. I am an absentee homeowner and they performed all their work without direct supervision. The results were outstanding! One month after completing the contract, I discovered a minor issue. They returned and fixed it promptly and without question. Great company.

Prompt, courteous, professional team. If you have a homeowners nightmare like we did - sewage pipes fell from the ceiling in a finished basement - these are the guys to call. They were very efficient and got the job done much faster than we could have imagined. Thorough, efficient, excellent job.

I was very impressed. Work completed quickly and thoroughly. Vlad, the owner, was very easy to work with. And Patrick did an amazing job keeping me informed and calm threw the entire process. I highly recommend these guys if you experience any hardships at your home.

Excellent service!!! Professional work exceeded my expectations. Vlad’s team made my house new again. If someone looking to restore/remodel house, I highly recommend using Quality Restoration

Fantastic service. 6 inches of water in basement cleaned out and dried in no time, would definitely recommend this business and really nice people, in the office and in the field.

Vlad, and his crew are the most hard working and honest people I have ever met. They show compassion when in dire straits. I recommend this company to anyone that requires any restoration service, small or large scale.

Excellent work by a professional team. Vlad's crew was thorough, experienced, and honest. They repaired the water and mold damage to our roof and bathroom after a faulty roof repair by another company. Highly recommended.

When our house was flooding from Ice Dams this winter Quality Cleaning and Restoration came to our rescue.
Water was everywhere in the ceilings and walls and we were afraid our roof would collapse! Quality Cleaning not only cleaned the ice from our roof, they dried and saved our home before mold could become an issue!