- 4450 Erin Dr Suite 200F, Eagan, MN 55122
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Metal Roof
- Slate Roof
About the Business
What people say about “Principles Building & Remodeling”?
The majority of customer reviews reflect an overwhelmingly positive sentiment towards the company's services. Customers consistently highlight exceptional communication and professionalism, particularly in navigating insurance claims and addressing roofing issues. The team is praised for their responsiveness and willingness to go above and beyond to ensure customer satisfaction. Many reviewers appreciated the quality of workmanship and the organized process from start to finish, indicating that customers felt well-supported throughout their roofing projects.
What Users Like The Most
- The communication with us was by far the best customer service I have ever had with a company!
- Joe and Randy were super helpful with an issue we were seeing with our roof.
- Travis Monahan was ABSOLUTELY PERSISTENT in following up with our insurance company.
- Joe was incredible to work with. He was honest and kind, yet knowledgeable in his craft.
- The entire process from beginning to end was very organized.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Loved working with this company! They worked with our insurance company for months to get the claim resolved for us, while remaining professional. The communication with us was by far the best customer service I have ever had with a company!
There were no surprises along the entire process, as well, the quality of work that was done on our roof is beyond our expectations. Thank you for all of your help and work on our roofing project, we could not be happier.
Joe and Randy were super helpful with an issue we were seeing with our roof. They came out and helped us understand what was going on with it and gave us good options to take care of it. Pleasant and highly responsive!
After hail and wind damage to our cedar shake roof from a storm, we were first denied coverage by our insurance company. Travis Monahan knew we had a good case for full replacement, so he was ABSOLUTELY PERSISTENT in following up with our insurance company -- Many times -- Even though the adjustor was very difficult to work with. Travis knew what he was doing and finally got our roof replacement approved after more than a year of back and forth with insurance. If it hadn't been for him, we would have given up, as we didn't understand the process like Travis does. His roofing team even squeezed our replacement job in during a warm week in December so it could be completed before the winter. He steered us to a new upgraded shingle, and the roof looks amazing. We have nothing but great things to say about our experience. Travis is reliable, responsive, and dedicated to great customer service.
- 4450 Erin Dr Suite 200F, Eagan, MN 55122
- Industrial Roofing
- Residential Roofing
- Free Estimates
- Metal Roof
- Slate Roof