Logo of Preston Roofing, Inc

Preston Roofing, Inc

  • 326 Old York-Hampton Hwy STE H, Yorktown, VA 23692
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Slate Roof
  • Green Roof
  • Rubber Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Preston Roofing, Inc., located in Yorktown, Virginia, we pride ourselves on our comprehensive range of roofing services, including roof installation, waterproofing, skylight repair, gutter cleaning, and water damage repair. Our expertise allows us to handle both residential and commercial projects with the same level of dedication and precision. We understand that each project is unique, and our well-coordinated team is committed to delivering durable results that stand the test of time. Our attention to detail and organizational skills ensure that every aspect of your roofing needs is managed effectively.

Whether we are addressing a simple repair or a complex installation, we focus on providing long-term value through our meticulous approach. We service Yorktown and the surrounding areas, and we are equipped to take on projects of any scale, ensuring that your roofing needs are met thoroughly and professionally.

What people say about “Preston Roofing, Inc”?

Customer feedback is mixed regarding the company's service. While some customers praised the prompt response and quality of work, others expressed frustration over poor communication and unfulfilled promises. Issues with delivery and installation have been highlighted, particularly concerning water damage and lack of follow-up. Customers reported difficulties in contacting the company and receiving timely assistance, indicating a gap in communication and customer service.

What Users Like The Most

  • He was incredibly understanding and came the same day I called him, giving us a better estimate than four prior roofing companies.
  • His crew did an amazing job, my wife and I are eternally grateful and I would highly recommend him and his work.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Average 2.3
Out of 4 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Diane Dunkelberger
Sep 22, 2024

I tried getting in contact with this company and all the phone number didn't match the the website. We have a friend who does home remodeling and the phone number he gave us a phone number and that one didn't work. We had a issue with the roofing they did on part of our addition. We have water damage in the ceiling of our sunroom. So after a month of trying we found a roofing company who came out and fixed the roof so we wouldn't get any more water damage. Our friend who does home remodeling knows you and ask you to come by the house and you said you would. You told the friend that you stopped by and looked and everything looked fine. I guess the trap on the roof should have told you that everything was not ok. You told our friend that everything was fine when you stopped by but you didn't we have a doorbell camera. I pulled the phone number right off the website. That number didn't work. We had to pay someone to fix your mistake. Next stop BBB.

Sandy L
Jun 13, 2024

Not a man of his word. Bob was suppose to come back and do some touch ups. Been texting him each week, he kept promising to come over. I guess he already got his money so he doesn’t feel obligated to, since then he’s been ghosting us. Not very professional imo. If you want someone who doesn’t want to satisfy his customer then this company is the one for you.

Hiram Asencio
Sep 12, 2023

My wife and I were in a difficult time sensitive situation. After almost losing our money (scammed) by two different roofing companies, I reached out to Bob. I explained to him that I received a letter from the insurance company, telling me that we had to replace our roof before Sept 15th. He was incredibly understanding and came the same day I called him, giving us a better estimate than four prior roofing companies. He also had the roof done the next week and in one day. His crew did an amazing job, my wife and I are eternally grateful and I would highly recommend him and his work. Thank you Preston Roofing, you are the best!

Leigh Szukelewicz
Mar 12, 2021

I would just like to respond to your response. You are well aware of the problems we encountered. Multiple messages/emails were sent to the owner, so, yes, you were contacted. BBB even said they contacted you because we filed a complaint through them as well. We were promised that your insurance would cover damaged property due to your crew not adequately tarping the roof when a storm came through. I suggested bad choices may have been made by the crew given the amount of beer that was on site. I questioned the owner about that, and his response was they were probably just icing it down for after work. We paid in full because we trusted you would stand behind your word and replace/fix our damaged electronics and wood in the ceiling which we were promised had been ordered! Ironically, you admitted fault and said that's why you have insurance, and yet, you didn't stand behind your word. I would love to retract my complaints. We do understand things happen, but the reputable businesses own their mistakes and correct them.

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137 locals recently requested a quote
  • 326 Old York-Hampton Hwy STE H, Yorktown, VA 23692
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Slate Roof
  • Green Roof
  • Rubber Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer

Frequently Asked Questions

Pricing questions

1. Does the company offer free estimates?

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Yes, Preston Roofing, Inc. offers free estimates for their roofing services.

2. Are warranties offered by the company?

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Preston Roofing, Inc. is a GAF Certified™ contractor, which may offer access to GAF's System Plus Limited Warranty on qualifying roof systems.

3. Does the company offer senior discounts?

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No information found.

4. How is the company overall rated?

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Preston Roofing, Inc. has a 2.5-star rating based on 6 reviews on Birdeye.

Service questions

1. What services does the company offer?

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Preston Roofing, Inc. provides roofing services for both residential and commercial clients, including roof repairs and new roof installations.

2. Are there any services the company does not offer?

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No information found.

3. Does the company offer emergency services?

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No information found.

4. Does the company offer eco-friendly accreditations?

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No information found.

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