Premium Home Improvements - Cumberland, RI

Good 4.3 (11 reviews)

Cumberland
24/7 Emergency Repairs
TPO Roof
Shed Roof
Tar and Gravel Roofing
Tile Roofing

Website www.homeadvisor.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Premium Home Improvements, located in Cumberland, Rhode Island, we specialize in a diverse array of services tailored to meet the needs of both residential and commercial clients. Our expertise encompasses gutter installation and cleaning, wood shakes, attic insulation, and green roof repair. We pride ourselves on our ability to manage complex projects from inception to completion, ensuring that every detail is meticulously attended to. Our well-coordinated team is recognized for its organizational skills and consistency in delivering durable, high-quality results. We understand the importance of reliability in construction, and our commitment to excellence is reflected in every project we undertake. Serving Mine Hill Township and surrounding regions, we are dedicated to providing long-term value and satisfaction for our clients. Our thorough project coordination ensures that even the most intricate jobs are executed seamlessly, allowing you to focus on what matters most.

What people say about “Premium Home Improvements”?

```json
{
"summary": "Customer reviews reflect a mixed sentiment towards the company, highlighting both commendable service and significant issues. Several customers praised the responsiveness, professionalism, and quality of work delivered by the team, with some noting excellent communication and timely project completion. However, there were serious complaints about unfulfilled appointments and misleading information regarding ownership and project management. These negative experiences overshadow the positive feedback, raising concerns about reliability and trustworthiness in customer interactions.",
"liked": [
"The guys doing the work were amazing; they were professional and cleaned up when they were done.",
"Glen Page was terrific; he's on time, professional, and his work is as advertised!",
"Very quick service, the quote was comparable to others, and the communication was perfect.",
"They quoted a very reasonable price, showed up on the time they promised, and did the entire job in one day!",
"Glen and crew did a wonderful job, all around! The job was completed on schedule."
],
"dislaked": [
"DO NOT TRUST THIS COMPANY! GLEN IS NOT AN HONEST MAN! RUN!",
"Glen failed to show up and did not inform me, wasting a full week of my time.",
"He lied to my company and said he was an owner of the property.",
"I can't complete any work because Glen had to come clean and tell us he is not the owner.",
"Glen does not

Services: Gutter Installation Gutter Cleaning Wood shakes Attic Insulation Green Roof Repair

Recommended Reviews

Overall Company Rating

Good 4.3

Out of 11 reviews

5 stars

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Mike Checko

Google review

Mar 3, 2023

DO NOT TRUST THIS COMPANY!

GLEN IS NOT AN HONEST MAN!

RUN!

GLEN AND HIS PARTNER BRUCE DO NOT DO ANY WORK. THEY HIRE COMPANIES TO DO WORK FOR THEM THAT THE CUSTOMER CAN HIRE THEMSELVES WITHOUT THE MARKUP.

HE LIED TO MY COMPANY AND SAID HE WAS AN OWNER OF THE PROPERTY. WHEN WE STARTED WORKING A STRANGER WE HAD NOT MET SHOWED UP AND WAS LOOKING TO PROCESS A FRAUD INSURANCE CLAIM WIHTOUT ANY MORAL UPRIGHT DISCUSSION, OR INTEREST IN CURING ANY ALLEGED DAMAGE.
NOW WE ARE STUCK, WE CAN'T COMPLETE ANY WORK BECAUSE GLEN HAD TO COME CLEAN AND TELL US HE IS NOT THE OWNER. THANKFULLY WE HAVE AN ATTORNEY WHO TOLD US NOT TO HAVE ANY MORE DEALINGS WITH THEM AND THAT THIS IS GLEN AND BRUCE"S PROBLEM FOR LYING.

IF ONLY PEOPLE WERE HONEST. PLEASE STAY CLEAR OF THIS FRAUDULENT BUSINESS AND FIND SOMEONE WHO DOES THE WORK THEMSELVES HONESTLY.

The coll Buss family

Google review

Jan 6, 2023

I got in contact with Glen, about having masonry work done on my brick foundation and crumbling brick and stone stairs, he was very responsive called me back and always emailed right back when I contacted him. The guys doing the work were amazing they got here every morning 7:15- and worked hard all day, they were professional and cleaned up when they were done. The finished work came out beautifully.

Kurt Henneberg

Google review

Sep 11, 2022

Glen Page was terrific. I called his company to repair and do rework from a previous contractor that botched the job (chimney flashing and repointing). He's on time, professional and his work is as advertised! Highly recommend! I'm extremely pleased with the results.

Cynthia Szymanski

Google review

Jul 26, 2022

We needed a mason to build a stone retaining wall to match our existing wall. Glen Page responded quickly, visited the site and provided a quote in about a week. The work was completed in a timely manner and to our satisfaction. We would use they again, the wall looks great.

Robert Gagne

Google review

Jul 6, 2022

Glenn and his crew were very professional. It was a difficult roof to work on, but they did a great job. They left the yard without any sign that there was anything done to the property.

Bruce Saunders

Google review

Jun 30, 2022

I used this company to replace the shingles on my garage. I also had the plywood decking replaced. The crew was in and out in less than a day. They cleaned up the yard better than I had it to begin with. They also replaced the crown and redid the joints on my chimney.

They were very reasonably priced, the craftsmanship was excellent, and the service was prompt. 10/10 I highly recommend. I will be calling Glen to do my main roof once it is time. I am also having them do my front steps and a paver sidewalk / driveway next.

C Stevens

Google review

Aug 23, 2021

Very quick service, the quote was comparable to others, and the communication was perfect. Made a very stressful home repair job into a very easy and professional one. Great all around! (Roof seems to be in great shape after tropical storm, so I'm happy)

john handcock

Google review

Dec 28, 2020

Very informative, had a plan to fix my leaking roof, came out did the job and perfect outcome. Thanks again

Eric Bazzle

Google review

Nov 26, 2020

Premium Home Improvements called me within an hour of checking companies on Home Advisor. They quoted a very reasonable price, showed up on the time they promised, and did the entire job in one day! The roof looks awesome and I can sleep peacefully without worrying during storms!

David Mandeville

Google review

Aug 23, 2018

Put in an Angie's List request and Glen called within 5 minutes and said that he would be out that afternoon to inspect / quote a repair job. After he failed to show up , I then made at least 2 other appointment times and Glen failed to call / message to inform that he was not going to show up or follow up. He wasted a full week of my time while he was well aware of my problem (leaking roof). Did not give the courtesy of informing that he was too busy to take the work. Horrible experience.

Christopher Morris

Google review

Oct 4, 2017

Glen and crew did a wonderful job-all around! The job was completed on schedule, the crew was respectful of our family and they performed an exceptional clean up at the conclusion of the one day job. I was so pleased with the results that I had Glen return a week or two after to complete my shed. Very pleased with this company's service!

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