Logo of Preferred Roof Services

Preferred Roof Services

  • 14606 Pacific Ave S suite a, Tacoma, WA 98444
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Warranties Offered
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Preferred Roof Services, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Tacoma, Washington, and surrounding areas. Our comprehensive range of services includes roof repair, inspection, vent installation, waterproofing, and gutter installation and repair. This breadth allows us to manage complex projects seamlessly from start to finish, ensuring that every detail is meticulously attended to. As a local, family-owned business, we are committed to delivering durable, high-quality results that provide long-term value.

Our organized approach and consistent work ethic have earned us recognition for reliability in the industry. We understand the importance of thorough project coordination, which enables us to tackle even the most challenging jobs with confidence. When you choose Preferred Roof Services, you can trust that your roofing needs are in capable hands.

What people say about “Preferred Roof Services”?

Customer feedback is largely positive regarding Preferred Roof Services. Many reviews highlight the quality of work, attention to detail, and excellent customer service. Clients appreciate the prompt communication and reasonable estimates provided by the company. However, there is a significant negative review that raises concerns about billing practices and employee treatment, which tempers the overall sentiment. While most customers report satisfaction with the services, this serious issue warrants caution for potential clients.

What Users Like The Most

  • They took extra care and built covers over all of my garden boxes and water features.
  • We love our new roof. Highly recommend....Five stars +
  • They did quality work and quickly I was really happy with the price and they did a great clean up.
  • I appreciate smaller local companies because they understand that keeping the cost down and paying attention to the finished product makes a happy customer.

What Users Like The Least

  • They billed me for work that wasn't done.
  • When they want money they cuss and swear over the phone.
  • The good workers they had have quit.

Recommended Reviews

Overall Company Rating
Good 4.2
Out of 5 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Mel J
Jan 5, 2021

We knew when we were going to get our roof done, we would be using Preferred Roof Services. They are local, family owned and ran and take pride in their craft. This house’s roof was 34 years old as were the gutters and we were dealing with a very difficult HOA that demanded one specific brand and type of shingle to replace the cedar shake. They took extra care and built covers over all of my garden boxes and water features. They made sure they picked up all scraps and residual material. The pride they took in the entire project was worth its weight in gold. They even had an excellent gutter referral and suggested that black gutters would really complete the appearance. Our home, in Gem Heights, originally was the model home when it was built in 1987. It’s definitely a catch with the new roof! Thanks Preferred Roof Services!

Don Muridan
Nov 14, 2019

I hired Preferred Roof Services to re-roof my home in the northend of Tacoma. Sales rep. Nickolas and crew did an awesome job. We love our new roof. Highly recommend....Five stars +

Mike M
May 25, 2019

I used them on a commercial project. They billed me for work that wasn't done. I heard from the employees they weren't getting paid. When they want money they cuss and swear over the phone, again for work that's not done.
The good workers they had have quit. I'm using them for my other projects.

alexander rae
Feb 19, 2019

Good people I had a leak on my roof and it was overdue for replacement so I hired these guys after getting a few bids they weren't the cheapest or most expensive. They did quality work and quickly I was really happy with the price and they did a great clean up including all the nails that we're stripped off in the initial tear off.

Kari-Ellen Elsdon
May 17, 2016

Excellent service! I called, and had reasonable estimate the very next day. This was the 3rd company to come out and bid on my house. No pressure, just the options and typical recommendations. As a single woman homeowner I've been given the runaround and scams by more than a few big companies. I appreciate smaller local companies because they understand that keeping the cost down and paying attention to the finished product makes a happy customer and brings in future business. As soon as I was ready for my new roof I picked out my color/roofing materials on a Saturday, they were delivered by Tuesday and the roof was done start to finish on Wednesday. Very nice crew, cleaned up around the house, respectful and informative. Great family owned and operated business. Fast, friendly, honest and reliable company! Thanks!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 14606 Pacific Ave S suite a, Tacoma, WA 98444
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Warranties Offered
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer

Frequently Asked Questions

Pricing questions

1. Does the company offer free estimates?

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No information found.

2. Are warranties offered by the company?

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Preferred Roof Services offers warranties on their roofing services.

3. Does the company offer senior discounts?

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No information found.

4. How is the company overall rated?

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Preferred Roof Services has an A+ rating from the Better Business Bureau (BBB).

Service questions

1. What services does the company offer?

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Preferred Roof Services provides commercial and residential roofing services, including new construction, additions, renovations, repairs, replacements, and maintenance. They also specialize in skylight installations and offer a Preferred Plus Maintenance Program.

2. Are there any services the company does not offer?

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No information found.

3. Does the company offer emergency services?

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No information found.

4. Does the company offer eco-friendly accreditations?

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No information found.

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