Logo of Pond Roofing Company, Inc

Pond Roofing Company, Inc

  • 2985 Prosperity Ave, Fairfax, VA 22031
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Metal Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Pond Roofing Company, Inc., we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Fairfax, Virginia, and the surrounding areas. Our comprehensive range of services includes roof inspections, maintenance, vent installations, and repairs, as well as gutter cleaning and skylight installations. We are equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our organized approach and commitment to consistency allow us to deliver durable, high-quality results that provide long-term value.

We understand the importance of clear communication throughout the project lifecycle, keeping our clients informed at every step. Whether you need a simple repair or a complete roof replacement, our well-coordinated team is ready to tackle any challenge with precision and reliability. We are dedicated to ensuring that your roofing needs are met thoroughly and effectively, reinforcing our reputation for industry-standard reliability.

What people say about “Pond Roofing Company, Inc”?

Customer reviews for Pond Roofing reflect a strong positive sentiment regarding their services. Most customers highlight excellent communication throughout the entire process, from estimation to installation, with many noting the team's professionalism and responsiveness. The company is praised for its honesty, with several reviewers mentioning that they were advised against unnecessary expenses. Additionally, customers appreciate the thoroughness of the work and the quality of the final results, contributing to an overall sense of satisfaction. Delivery of service appears prompt, and customer service is frequently described as outstanding.

What Users Like The Most
  • Communication was great. We always knew what was going on and when things would happen.
  • The entire team was professional, punctual, and incredibly knowledgeable.
  • Pond does a fantastic job of customer service from site visit scheduling to providing a competitive estimate.
  • The installation team was friendly, communicated well, and very careful installing.
  • Honesty is hard to come by so definitely would recommend them!
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 73 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Deedra Everett
Aug 5, 2025

A tree fell on our house and we needed a new roof and gutters and siding etc. This company has the process down to a science. Communication was great. We always knew what was going on and when things would happen. Special shout out to my sales associate Cameron who helped me understand what the insurance was offering and sent what they needed. Great experience.

J Chon
Jul 26, 2025

The rep who came to my home 7/24 at 8:30am (forgot his name) was great. He was prompt and personable, honest and knowledgeable about all roof related matters.

Randy Palmer
Jul 22, 2025

Pond Roofing repaired a section of my roof and replaced skylights a few years ago and I was very pleased with that experience. When I recently needed a roof and flashing repair around a deteriorating chimney, I contacted Pond. Pond does a fantastic job of customer service from site visit scheduling to providing a competitive estimate and follow-up including prompt attention to questions regarding the project. My estimator was Joe Gajewski who walked me through each step of the recommended repair approach and handled all my questions promptly and completely. I was confident, based on my previous experience and the proposal process, that Pond would do a great job with my repair. That repair was scheduled and was completed timely. But what also stands out is how they handled a follow-up question about the repair. Not only did Joe promptly schedule a visit to address my question, but he brought Minh Dinh, their Quality Assurance Manager, who also inspected the work and provided additional insight into this type of repair. I greatly appreciated that dedication to customer service. I have the utmost confidence in Pond Roofing and recommend them to anyone in need of their service offerings.

Sarah Kenworthy
Jul 22, 2025

Pond Roofing Company was recommended to us by a friend and I have already recommended them to my family. Brett was punctual, communicated clearly throughout the process and answered our questions. The front office was equally as communicative and kept you updated on your service.

Kevin Dixon
Jul 18, 2025

Pond Roofing has been a fantastic company to work with, from our first meeting four years ago to get a quote for a new roof to today when a very heavy thunderstorm appeared to cause a small leak in one of our HVAC stacks. Shanti Smith has been a pleasure to work with, from his first visit to provide an estimate where he already separated himself from other potential roofing providers by being the only one to actually get up on our roof and walk the entire surface, to today when he was able to come over right away to diagnose the leak from the storm (some failing metallic tape above the storm collar of our HVAC stack which was not installed by Ponds and was due to just time) and immediately provide the fix himself. He has always been straightforward, trustworthy, easy to understand, and absolutely no pressure. Four years ago, he was there when the installation crew first started to put on our roof and back again to inspect and check in with us when they were finished. And he continued that great service today. Ponds was neither the cheapest (do you really want just the cheapest for your roof?) nor the most expensive, but we think they are definitely the best value. And nothing beats the trust that we have in Shanti, especially for something as important as our roof (and it's ventilation with eave and ridge vents, and the boots that protect the vents that come through the roof, and the expertise of the installation team, which matters at least as much if not more than the products you select to cover your roof). Thank you Shanti and the Pond team! We'll definitely be in touch for our siding and windows next!

Charlotte Gill
Jul 17, 2025

I had a great experience with Pond Roofing for fascia and gutter repairs/replacement. Cameron and Tony were transparent and low pressure with the estimate/proposal. Jennifer in scheduling/coordination was incredibly communicative and responsive. The installation crews were friendly, professional, and did an amazing job. Highly recommend!

Robert Cusack
Jul 16, 2025

Quick, but thorough installation - excellent job - everything looks great, working great (so far, so good), thorough clean up afterwards and reasonably priced. Great overall value!

David Cattler
Jul 11, 2025

Nate came out to give us an estimate. He looked at our roof, checked in our attic for signs of leaks, and at other trim work we needed done. He showed us that we didn’t need any roof work done (we were concerned about what looked like some shingles moved during a recent heavy rain and wind storm). He was friendly and knowledgeable, and honest (knew the brand and type of our roof shingles on sight) and gave us great advice. Even though we didn’t need Pond’s services, he’s guaranteed we’d strongly consider them for any roofing work in the future.

Ralph Haro
Jul 11, 2025

Really great staff (Cameron). Told me the problem I was trying to solve couldn’t be fixed with an attic fan and so they didn’t want me to invest money unnecessarily. Honesty is hard to come by so definitely would recommend them!

Brian Sinclair
Jul 8, 2025

We had our roof replaced by Pond two years ago. A tree branch damaged a part of that, separating the fascia from the rake. Shanti from Pond was able to do some quick work and fix the problem. I appreciate Shanti's time and effort to remedy the situation. We'll continue to use Pond for our roofing needs.

Kim-Anh Nguyen
Jul 8, 2025

I had my gutters replaced by Pond Roofing and am very happy with the results! From the initial consultation to the final installation, the entire team was professional, punctual, and incredibly knowledgeable.

They took the time to explain all my options, answered all my questions clearly, and provided a fair and transparent estimate. The crew arrived on time and worked efficiently. The new gutters not only look great but have already made a noticeable difference during heavy rain.

It's rare to find a company that combines great workmanship with outstanding customer service. I would recommend Pond Roofing to anyone looking for reliable and quality gutter replacement!

Williams Crew
Jul 7, 2025

Joe and Nataly from Pond Roofing were professional, thorough, patient, and kind throughout the process of repairing my townhouse roof. They addressed my questions thoughtfully and explained things clearly. They made it easy. Five stars. Highly recommend. Thank you!

Andrew Goldsmith
Jun 29, 2025

Pond Roofing is the best company we’ve ever hired to perform work in our home. This year, we hired Pond to replace two 30-year old skylights and make several other minor roofing/gutter repairs. For the second year in a row, the team of Pedro, Carlos, Fausto, and Binh did a meticulous job. And Joe the Estimator was top notch, too. They took their time to ensure the work was done properly, were pleasant and extremely communicative, and even performed a few extra minor tasks. I cannot say enough good things about Pond and would hire them again in a heartbeat!

Diane M.
Jun 15, 2025

Great service from providing an estimate to the actual replacement of a 45-yr gutter system. The installation plan redesigned the downspout layouts for better flow & cleaner look. A recent heavy rain tested the new system & it worked perfectly...no overflow of the gutters & no backup of the downspouts.
Great company to do business with!

Alison Lopez
Jun 8, 2025

Pond Roofing is honest and caring and does terrific work. Our roof was installed by Pond many years ago, and they also helped us recently with roof, siding, and gutter damage from a fallen tree. The person they sent to access the damage explained all the repairs needed in careful detail and gave us plenty of time to ask questions. We are very happy with the work done. We highly recommend Pond.

Charles Scott
May 25, 2025

Pond Roofing did a great job replacing our new front door in a single day. Joe, Laura, Lori and the entire team were great to work with.

Teresa Ehrman
May 23, 2025

I've used Pond Roofing for both gutter and roofing services. Consummate professionals. I've dealt with Von, and with Joe. Honest, fair, and technically proficient. As smooth as can be dealing with them. I will be using them for future needs.

Robert Neubauer
May 21, 2025

I had come across Pond over the years in my professional work in the construction industry and always found them both competent and conscientious. When Shanti visited my house I got the same experience. He was professional and knowledgeable and addressed the issue leaving me confident in moving forward. I have suggested them to family members in need of similar good service.

Dana Pratt
May 21, 2025

Pond replaced our roof and installed an attic fan in 2011. Their work then was entirely satisfactory. This year the attic fan motor burned out. Anthony and Nick came out to look. They were wonderful. They said Pond would replace the fan at no charge. In about a week a technician arrived as scheduled (sorry, I did not get his name) and did the work. All is well. Thank you, Pond!

ELEANOR FINK
May 18, 2025

Very professional, efficient, and honorable. Price was good and work excellent. The installation team was friendly, communicated well, and very careful installing. Accuracy was perfect.

Ana C
May 15, 2025

Pond is very professional. The estimator really knew about everything I was asking for. During the job, one of the supervisors came out to check, and we he was able to explain the venting process of soffits, baffles etc. 5-star experience!

brian detter
May 10, 2025

Today reps from Pond Roofing came to our house to give estimates for three different projects -- new roof, new gutters, and significant trim repair. Unlike another estimator that came out two days ago, Anthony and Nick climbed into my attic to inspect the underside of the roof. Then Anthony climbed a ladder on the exterior to inspect outside issues. While two stories up, he noticed that our gutters were clogged at the downspouts, and he cleaned them out by hand. He did this for four different downspouts. The released water flowed for more than five minutes. Later, he came back same day to provide detailed estimates, and answered all questions, including potential problem areas on our roof. They spent a significant amount of time helping to select a color for the trim that would best match existing colors. I could not be more impressed with their knowledge, experience and professionalism.

Peter Slivka
May 9, 2025

Pond Roofing did a fantastic jobe with installation of a our new roof, attic fan and new gutters. Very professional and job site was cleaned after installation. They actually completed our installation ahead of schedule, which was a relief given all of the rain we have experienced over the last several days in Northern Virginia. I would recommend them to everyone!

Charles Martin
May 7, 2025

Pond repaired an area of my roof with a leak. I waited for the first big rain before I writing this review. Great company, great work, totally professional. Highly recommend.

Thom Kurmel
May 5, 2025

I’m thrilled with the Pond crew and their work on my project. They were very flexible in accommodating my needs and listening to my design needs. I provided most of the materials, their crew made it look terrific. They also replaced my siding to ensure weathering and flashing. Well done, fast, clean, efficient.

Dan Klein
May 4, 2025

Joe (sales) and Juan (field supervisor) took great care of our roofing needs and installation. As a roofing rookie, they answered my many questions with options and recommendation that best fit my budget and protection needs. Juan's crew was quick and efficient, with a great cleanup. Love the 25-year workmanship guarantee!

Jason Colon
May 2, 2025

Just had trim cappings installed on our house, and it turned out great. I worked with Joe, Laura, and Lori. They were all knowledgeable and professional. Joe helped me feel confident in the decisions we made. They kept me in the loop the whole way through. It wasn’t an overly complicated job, but I didn’t know what to expect when I first reached out. Overall, a really smooth experience, and I’ll definitely be recommending them as well as going back to them for anything else I need.

Bill Gale
May 1, 2025

Nate Hileman was extremely knowledgeable and helpful in dealing with my roofing repairs and answering all of my questions from my insurance company. I'll definitely recommend Nate and Pond Roofing to friends and neighbors.

J. M.
May 1, 2025

Pond Roofing was great. Shanti helped us find the perfect gutter system for our home and when we found a tiny problem the pond team was on it and fixed it the next day. Great local company to do business with.

LeeAnna Pachter
Apr 30, 2025

4 stars because we have not officially started work with Pond yet but we have decided to hire Pond not only based on reputation but also based on the experience we have had thus far in the initial project phase. Shanti Smith has provided detailed information on an important project and it gave us peace of mind that the work will be done expertly. Lori Portillo has been incredibly customer service oriented , as well. Both Shanti and Lori have been caring, knowledgeable and giving of their time. It has been appreciated during an overwhelming process.

Chris South
Apr 30, 2025

We recently noticed some shingles falling off of our roof and consulted Pond for an estimate before filing a claim with insurance. Brett came out and helped me understand that my roof was just old and needed to be replaced (and not worth involving insurance).

Brett provided a great overview of what to expect in terms of cost, what to expect with the work and what makes Pond different than other roofers. Ultimately we decided to proceed with Pond as their pricing was market competitive for what they provide and I can’t believe how fast they worked (scheduled within 2 weeks and completed within 2 days). From my perspective, they did a great job and clean-up was outstanding (haven’t found a single nail or piece of waste yet)!

We used Pond to replace the roof at our previous home and was glad that we could use them again. I would strongly recommend! I’m sure you can find better pricing but Pond uses quality materials and they stand behind their work which made me comfortable paying a bit more (if we even did).

Francoise Campbell
Apr 30, 2025

I’ve used Pond roofing for my personal residence as well as my clients’ homes. Shanti Smith always delivers great service. He’s knowledgeable, professional and personable. I’d highly recommend Shanti Smith and Pond roofing for your next home project.

Jim Berlow
Apr 25, 2025

Work was done well, on time, and the crew did some related extra work, not clearly within the scope of work, to assure that no addional repairs might be needed anytime soon.

Stefano Cipolla
Apr 21, 2025

The team, Eduardo and Carlos were very efficient, friendly, professional. Their skills are amazing at 3 stories up! I was very happy with their work and would gladly call Pond Roofing again if needed.

Greg Brown
Apr 21, 2025

We love Pond Roofing Company! Our home has an old roof that we are waiting to replace until a larger renovation happens. That means we need spot repairs as leaks occur. Pond works fast, within budget and with a high quality of work. Best of all they DO NOT constantly try to upsell us like so many contractors in this area. Just today, Shanti, a member of the Pond team, came out to look at another leak. He diagnosed the problem, provided a solution, but also gave us the big picture - spending thousands in short term fixes would not truly solve the issue. We needed to replace the entire roof and should save our money for that. We appreciate that honestly and will be coming back to Pond when we finally replace the roof. Thank you Pond and Shanti!

Linda Lee
Apr 12, 2025

Got a “fun” letter from the HOA for my rental condo. Deadline to remove all satellite dishes from the roof or face fines. My tenants have never been allowed since I knew they violated the HOA but someone else stuck theirs on my part of the roof and I would get the fine regardless. I wanted Pond to do the work to make sure the roof would not leak into my unit afterward and needed licensed and insured- 3 floors up. Brett met me at the property and we saw there were now 3!!! Satellite dishes on my part of the roof- none authorized by me. Brett called his manager and got me a package deal which was deeply appreciated. Turned a copy of the contract in to the HOA to avoid any fines and got a call about a week later saying they had a cancellation and was it ok to do the work that day. Yes! While on the roof, they discovered some missing shingles and replaced them with a couple extras they had on the truck. So nice! (Note: Dish Network refuses to take responsibility for putting them on incorrect properties in violation of HOA rules or not putting up more- have filed an FCC complaint.)

Romena Mir
Apr 11, 2025

I used Pond Roofing Company to replace my roof first and was very happy with their service. From start to finish, they were punctual, communicative about every step. Then i used it again to replace my front door and it was the same exceptional service. Thank you for everything.

Alex Brown
Apr 10, 2025

Shanti Smith went far above and beyond my expectations when correcting a siding problem on my house. I've been a Pond Roofing customer for many years and it's great to see them still maintaining their history of excellent customer service. Thank you, Shanti!

Patrick McAleer
Apr 2, 2025

I could tell from my website visit and first phone call with Erica that this is a well-run company. That proved even more true when Joe, the estimator, went to my mom‘s house to help find the source of a ceiling stain. It ends up the roof is fine but thereare other non-roof problems. I really appreciated his honesty, knowledge, and especially how courteous he was to my mom. I would highly recommend this company to anybody who needs help with roofing!

C. H.
Apr 2, 2025

Wanted to take a minute to let others know about the exemplary job Pond Roofing has done. I’ve never undertaken a roof replacement before and had no idea what to expect. I talked with four (4) different providers … including Pond Roofing. It was a simple decision. I decided to go with Pond Roofing for two reasons: (a) trust and (b) professionalism. When I met with Joe Gajewski from Pond the first time, he took the time to find out the kind of roof I needed as well as answer my questions. He made a few recommendations but never oversold. He produced the proposal on the spot during his visit and subsequently answered many questions over the phone in the week that followed. Joe has integrity, knowledge of roofing and, throughout the project, followed thru with all his commitments on behalf of Pond. He is an outstanding representative for the company and a good person!

Once my project moved into the scheduling and planning phase, I worked with Nataly and Jennifer who made the whole process seamless. They always returned my calls promptly and really tried to work within my schedule to make the project happen on time. Exceptional support! Ana and Erika assisted me many times with questions I had as well as requests for information from others. They provided access to photos of the roof that were taken before and after the project so I could view the work myself. Very much appreciated their help. The crews that actually did the work were polite, respectful of my property, efficient and hard working. Juan, the crew leader, kept me informed, was polite and managed the job flawlessly. Quite a manager! Finally, Pat, the owner, made a point of visiting in person on Day 2 of the project. It’s clear that the vision for this company starts at the top. He's a remarkable leader who sets a professional tone making it easy for customers to trust that the job will be done correctly and with craftsmanship.

The bottom line. The project was completed on time about three (3) weeks ago. After two (2) rain storms in this areas over the last few weeks, no leaks. Several neighbors have asked who did the work on my roof. I have peace of mind that this is done for the next 30+ years. Thank you, Pond Roofing!

Erin Rock
Apr 1, 2025

Pond Roofing has been a trusted vendor to us over the past year. When we were considering purchasing a new home, Pond did a complimentary inspection and helped us find out that the home we were considering needed a completely new roof. We ended up purchasing a different home that had a few cracked shingles. Shanti came and inspected and was very helpful! He sealed the shingles free of charge and gave us an honest opinion. I highly recommend Pond Roofing and Shanti!

Vanessa Ward
Mar 30, 2025

I recently had a new roof installed by Pond Roofing and I couldn’t be more pleased with the results! Nataly, Ana, and Jennifer took the time to explain every step of the process, answered all my questions, and ensured that I was completely satisfied with the design choices. The crew worked efficiently and completed the job in a timely manner without compromising on quality.

I also appreciated Juan, the field supervisor, who made sure everything was perfect! He clearly communicated with us throughout the job and had excellent attention to detail. The clean up after the roof installation was spotless; the best I’ve ever experienced following any home project! I highly recommend Pond Roofing to anyone looking for reliable, top-quality roofing services.

Alana Lerer
Mar 27, 2025

Excellent service! We highly recommend. Very professional and communicative from start to finish. They clearly care about quality and customer service.

Sonia Miklas
Mar 27, 2025

I am very happy and satisfied with the service I've gotten from everyone at Pond Roofing, that I used them again this time to change my roof. Shanti Smith is very professional, quick to respond and a very pleasant person to deal with. I will not use anybody else for my roofing/gutter needs. Keep up the good work!

Leslie Ryan
Mar 21, 2025

Shanti arrived on time to provide me an estimate to repair blown off aluminum siding. We had the 2 pieces of aluminum that had blown off and he offered to reattach them and then he hammered in the loose nails on the remaining siding. Shanti went above and beyond. I highly recommend Pond Roofing.

David Ling
Mar 18, 2025

Pond Roofing did an excellent job installing my roof. My neighbors have given me nice comments on it. They watched the installation too. The biggest plus for me was the job the estimator (Shanti) did inspecting my roof beforehand - he was the only one who actually got up there and took a real look around. It was very informative and helped me understand where I was with my roof. Further, Pond documents their process and what they will do for you.

Heidi Gerken
Mar 14, 2025

From the beginning, it was a very good experience. Our Estimator, Cameron, was very professional and explained everything in great detail. When the job started, Robert, our project manager, kept us up to date on all the issues and timelines. He was incredibly helpful and his crew was good. The clean up was excellent and Robert even came back afterwards to check the clean up and the roof. Overall, Pond Roofing was fantastic; I highly recommend them if you have a roofing job.

Kathleen Simolunas
Mar 13, 2025

I recently had my roof replaced and it was a very positive experience from beginning to finish. A leak developed in a bedroom ceiling which could have ended badly if not corrected quickly. Pond Roofing's technician did a thorough investigation which convinced me that the roof needed to be replaced. The work was completed within a day due to their expertise and numerous staff. I had a follow up visit to address another issue which was not only corrected but improved. They were accessible and informative throughout and gave me peace of mind.

Noralee Frankel
Mar 5, 2025

They were professional and efficient. They took care of the roof and spent some time cleaning up the area, front and back when they were done. I was impressed, and if I had another roof, I would definitely hire them again.

Bettie B. Lorino
Mar 3, 2025

Nate Hileman gave me detailed description of the problems and a thorough explanation of work needed to be done. He was polite, professional and knowledgeable about the situation. The estimate was reasonable and the work will be scheduled in a short time. I am most pleased with Pond Roofing! Great company and excellent employees.

John Jankowski
Feb 28, 2025

Needed new gutters on my 60-year old home. Pond provided excellent service, addressing my specific concerns and requests, with timely installation, friendly service, careful cleanup and at a price significantly lower than that proposed by 3 other contractors from whom I had contacted for estimates.

Jorge Landa
Feb 27, 2025

I had a great experience with the scheduling team. Nataly and Erika were organized, efficient, and a pleasure to work with. Highly recommend !

Jim Thorne
Feb 27, 2025

Pond Roofing did exactly what they said they would do, and right on time. They completed our new roof with a large crew in one day, and it looks great! They also coordinated their work with another chimney contractor which worked out smoothly. I would highly recommend them for any roofing project.

WPHOA Board
Feb 26, 2025

Pond Roofing did an exceptional job putting in our new roof. They were in and out within the day and left everything in cleaner condition then when they arrived.

Ed Ford
Feb 26, 2025

An older skylight in my sunroom began leaking this past fall when we received heavy rains coupled with high winds. I contacted Pond, and we set up a time to have the window assessed for an estimate. The technician looked at the issue and provided a detailed rundown of what would be required to get the window replaced. It was a few week's lead time to order the skylight and schedule install. The unit was replaced without an issues along with a flashing kit and new shingles around the site. There was no mess left behind, and so far the replacement has held up without issue. Cost was reasonable and the whole process was quite easy. I will definitely contact Pond again if I need such repairs in the future.

Traci Pasqualone
Feb 24, 2025

It is great working with Taylor Carroll and the entire Pond Roofing crew! Always professional, with excellent communication and top-quality work. This is definitely a company you can trust, knowing they have your best interest at heart. Their genuine care for the community truly shines through in everything they do. Highly recommend!

Blake S.
Feb 18, 2025

Refreshing experience! Good, honest people do still exist. My neighborhood in Sterling, VA suffered a hail storm in October 2024. Since then I have had countless roofing "companies" calling me and knocking on my door. Several inspected my roof, all telling me I have extensive hail damage to many shingles and need to replace the entire roof ASAP before leaks start (some had photos). Many of my neighbors have been getting roof replacements (assuming due to the hail storm) and my insurance company was zero help (long story). So I figured I was on my own.. A few weeks ago my neighbor was getting their roof replaced by Pond Roofing Company, so I checked Google where they had 500+ reviews and 5-stars. Based on that I decided to get one last estimate. A few days later one of their estimators, Nate Hileman, showed up to my home. Nate showed up on time, greeting me with a smile and a firm handshake. He said to give him 15-20 min to inspect then we could review his findings together. 20 min later we met in my kitchen to go through the 15+ detailed photos he took.

What happened next still blows my mind... In short, he said "unlike many of your neighbors you have premium shingles that are designed to take a hit and are pretty durable. You have a few cosmetic dings on some metal trim and vent covers but nothing severe enough to warrant repairs. Overall, your roof is in great shape and currently does NOT need repairs or replacement. All things considered you should get another 5+ years out of your roof. At that time please give us a call and we will be happy to replace the roof for you.."

Honesty is so hard to come by these days. I cannot put into words how much I value my experience with Nate and Pond Roofing. Everyone else was so eager to take my money for something I did not need.

Thank you Pond Roofing for having people like Nate Hileman to earn customers the old school way. I look forward to using you guys in the future and will be sure to recommend you.

Greg Zimmerman
Feb 11, 2025

I had a leak in my roof, and Pond Roofing did an outstanding job of repairing this leak and replacing rotting facia in another area. All of the roofing workers were very courteous, knowledgeable and professional. The personnel at the Pond Business Office were also very knowledgeable and courteous in answering any questions or concerns that I had. I will definitely use Pond again for any additional work on my roof or other exterior areas of my home!

Alan Ruffner
Feb 10, 2025

Following some weather delays Pond took the first opportunity to replace our roof. They did a fantastic job and I believe that they had the best price in town! We are very pleased. Very thorough and fast!! Thank you Pond Roofing!!! Alan and Barb

Alison McCalla
Jan 21, 2025

Pond Roofing walked us through each step in the process, and despite delays on our end actually squeezed us onto the calendar sooner than expected. This meant they completed our roof before more bad weather set in, and we've been happy and dry!

J D
Jan 2, 2025

Joe and Pond Roofing did a great job replacing our 20 year old rooftop. Joe was no pressure when discussing with us our options on the roof and different features that could be replaced or reused. Joe also gave us written and detailed options for the different features we were considering, like plywood over the planks, replacing the skylight, installing a ridge vent, flashing, and different models/types of shingles. There was also no pressure or sales tactics after we decided to wait a few months before deciding. We had several previous roofers come out before Ponds, and Joe/Ponds Roofing were by far the most professional, thorough, and knowledgable in their inspection of the roof/attic and price/work breakdown. More than anything, he took the time to answer all our questions and concerns.

The job only took one day to complete, and the crew from Ponds worked from early morning to early evening to finish up everything. They also cleaned up all the debris around the house when they were done, and even hauled away some other debris I had from a prior contractor. Additionally, they fixed some other venting issues while replacing the roof that the previous owners neglected. They also came by to do a follow up and answer any last questions that we had. Overall, the pricing was very good for the work we wanted done, and we were very impressed with the quality of work that was completed. We would definately recommend Ponds Roofing to anyone who needs any roofing work completed!

Carrie M
Dec 30, 2024

I had the pleasure of working with Pond Roofing in mid December when they replaced my roof, gutters, and downspouts and I can't recommend them enough! From start to finish, the entire team was responsive, professional, and truly cared about delivering the best experience. The estimate I received was clear, detailed, accurate, and lower than I expected.

The crew who installed the roof was punctual, friendly, and worked tirelessly—even into the dark—to ensure the job was completed efficiently. They took great care to clean up after themselves, and the foreman even came back the next day to do a thorough second cleanup to make sure nothing was missed.

Overall, my experience with Pond Roofing was excellent from start to finish. Even after the job was completed, I received thoughtful customer notifications from the company, showing their ongoing commitment to customer satisfaction. If you're in need of roofing services, I highly recommend Pond Roofing! I give them a rating of outstanding!

Sarah Ichord
Dec 11, 2024

Pond Roofing made the awful experience of needing to replace our roof after a leak a breeze. Gave us a quote and when I had questions they walked me through line by line so I could better compare it to other quotes I had received. I felt confident that I was making the right choice in hiring their team to do the work. They showed up on time, completed the job on our townhouse in 1 day, and did an amazing job cleaning up around our house and our neighbors as well. Since the replacement we've had neighbors tell us how professional the team was. I will be recommending them to our friends, family & neighbors!

Dianne Scolese
Dec 9, 2024

Totally pleased with all parts of having our roof, gutters and downspouts replaced. The estimator, Nate, provided and fully explained the work , products and cost for all we needed in order to have our project completed. It was clear as to when the work would start ( an approximation, which was appreciated in light of supply of products and weather) and how the different crews would deliver the supplies and work thru the project and clean up after.
Jennifer, Nataly, and Anna were prompt and professional in answering any of my questions or concerns before, during and after all the work was completed,. We were pleased with each of the crews work and cleanup. Everything looks great .

Mark Hendon
Dec 4, 2024

We used Ponds in the past to install a new roof and when we had an issue with a skylight we naturally reached out to Ponds to replace all three of our skylights. As with the roof, the skylight install was completed in the same outstanding manner as our roof replacement. Ponds is customer focused and a top notched organization!

Eleanor
Nov 24, 2024

Pond gave us great service. They came on time and were friendly and clear about the job.,The finished roof looks great and the price was good. I highly recommend Pond for roofing!

Christopher Gomes
Nov 22, 2024

EDIT: This company has made things right the best they can.

I arranged a day/time for Pond Roofing to give an estimate to replace my front door. The estimator came out to provide the quote and after they left, I never heard anything else. Never got the quote. Attempted to reach out to the estimator directly, and nothing. Called the company who said they would also reach out to the estimator, and still nothing. I suppose they are too busy for door replacements or just enjoy wasting folks time.

Laurie Smith
Nov 11, 2024

My experience with Pond Roofing Company was INCREDIBLE!! Everyone was knowledgeable, kind and communicative. The workmanship was impeccable! Most definitely recommend!

Tim Dickens
Nov 8, 2024

Couldn’t be happier with the experience and expertise from Pond!

Our sales rep Brett and site manager Mike were fantastic…and this continued after completion with frequent follow up!!

What an amazing transformation on our 44 year old siding to the new hardy! It’s truly a brand new home!

Rick Bishow
Jun 19, 2024

It is a pleasure doing business with Pond Roofing. Pond is a perfect example of great customer service from a completely reliable organization. They stand by their work with honesty, competitive pricing, and a level of superior customer service that goes above and beyond what might be expected for with any such organization. HIGHLY Recommended!

carmelo spirio
Mar 29, 2024

Pond Roofing is one professional organization with great staff at all levels. They performed roof repair work on a timely schedule with highly skilled staff, showed me the removed components that caused the water leak into my attic space, and documented the completed repair (pix). At all levels, from initial inspection to completed job, they were pleasant and professional and on schedule. Great organization to work with. Thanks, all.

This is my second 5-star post for the outstanding work the crew did to replace my old gutters and downspouts at our home. Absolutely great finish product completed in a professional and timely manner starting with Joe G’s estimate and the crew who first removed the old material and installed the new. Left the job clean and tidy. Thanks also to Natalie who helped plan and schedule the job. You all are the best and I will tell everyone I meet to call Pond.

cynthia Behn
Feb 14, 2024

BEST roofing company E-V-E-R! Slate roof problems?...call this company! They know ALL about slate roofs, and all other types, for that matter. VERY good on repairs to roofs, too! HIGHLY RECOMMEND them; been using them for years! Work is as described, efficiency is "triple A"!

Mark Coles
Mar 8, 2019

Pond installed a new roof. The work was well organized and completed as planned. They did a great job cleaning up afterwards. Nice people - easy to work with. They have previously performed a number of exterior renovations to my house - front door, some large windows, a metal roof on a bay window, some siding. I've always had good experiences with them.

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137 locals recently requested a quote
  • 2985 Prosperity Ave, Fairfax, VA 22031
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Metal Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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