- 2985 Prosperity Ave, Fairfax, VA 22031
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Metal Roof
- TPO Roof
About the Business
At Pond Roofing Company, Inc., we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Fairfax, Virginia, and the surrounding areas. Our comprehensive range of services includes roof inspections, maintenance, vent installations, and repairs, as well as gutter cleaning and skylight installations. We are equipped to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our organized approach and commitment to consistency allow us to deliver durable, high-quality results that provide long-term value.
We understand the importance of clear communication throughout the project lifecycle, keeping our clients informed at every step. Whether you need a simple repair or a complete roof replacement, our well-coordinated team is ready to tackle any challenge with precision and reliability. We are dedicated to ensuring that your roofing needs are met thoroughly and effectively, reinforcing our reputation for industry-standard reliability.
What people say about “Pond Roofing Company, Inc”?
Customer reviews for Pond Roofing reflect a strong positive sentiment regarding their services. Most customers highlight excellent communication throughout the entire process, from estimation to installation, with many noting the team's professionalism and responsiveness. The company is praised for its honesty, with several reviewers mentioning that they were advised against unnecessary expenses. Additionally, customers appreciate the thoroughness of the work and the quality of the final results, contributing to an overall sense of satisfaction. Delivery of service appears prompt, and customer service is frequently described as outstanding.
What Users Like The Most
- Communication was great. We always knew what was going on and when things would happen.
- The entire team was professional, punctual, and incredibly knowledgeable.
- Pond does a fantastic job of customer service from site visit scheduling to providing a competitive estimate.
- The installation team was friendly, communicated well, and very careful installing.
- Honesty is hard to come by so definitely would recommend them!
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
A tree fell on our house and we needed a new roof and gutters and siding etc. This company has the process down to a science. Communication was great. We always knew what was going on and when things would happen. Special shout out to my sales associate Cameron who helped me understand what the insurance was offering and sent what they needed. Great experience.
The rep who came to my home 7/24 at 8:30am (forgot his name) was great. He was prompt and personable, honest and knowledgeable about all roof related matters.
Pond Roofing repaired a section of my roof and replaced skylights a few years ago and I was very pleased with that experience. When I recently needed a roof and flashing repair around a deteriorating chimney, I contacted Pond. Pond does a fantastic job of customer service from site visit scheduling to providing a competitive estimate and follow-up including prompt attention to questions regarding the project. My estimator was Joe Gajewski who walked me through each step of the recommended repair approach and handled all my questions promptly and completely. I was confident, based on my previous experience and the proposal process, that Pond would do a great job with my repair. That repair was scheduled and was completed timely. But what also stands out is how they handled a follow-up question about the repair. Not only did Joe promptly schedule a visit to address my question, but he brought Minh Dinh, their Quality Assurance Manager, who also inspected the work and provided additional insight into this type of repair. I greatly appreciated that dedication to customer service. I have the utmost confidence in Pond Roofing and recommend them to anyone in need of their service offerings.
- 2985 Prosperity Ave, Fairfax, VA 22031
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Metal Roof
- TPO Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Pond Roofing Company, Inc offers free estimates for their services.
2. Are warranties offered by the company?
Yes, they provide warranties on their services.
3. Does the company offer senior discounts?
Yes, they offer a 2% senior discount.
4. How is the company overall rated?
Pond Roofing Company, Inc has a 4.9 out of 5 stars rating based on 1,526 reviews.
1. What services does the company offer?
Roof Deck Repair, Roof Coating, Roof Leak Repair, Roof Water Damage Repair, Gutter Services, Roof Cleaning, Tar and Gravel Roofing, Attic Insulation, Slate Roof Repair.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No, they do not offer emergency services.
4. Does the company offer eco-friendly accreditations?
Yes, they have eco-friendly accreditations.