- 2305 General Pershing St, New Orleans, LA 70115
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
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What people say about “Pokorn Construction”?
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Recommended Reviews
We had a large room in our house for which we wanted built in shelves. Pokorn Construction came out, measured, provided shop drawings and an estimate in a reasonable time frame.
The shelves came out amazing. They fit the space perfectly and transformed our home office.
The installation took a while but the crew was very friendly and clean.
Thank you so much!
I had some work done on my kitchen and bathroom a while back. Pokorn did an excellent job. They were very fast and thorough. I would highly recommend this company to anyone looking for quality professional service!
Used Pokorn for damage that occurred after Ida. Been a bit now, but feel I can give an accurate review.
Pros: Post disaster they showed up quickly and cleaned out the damage so mold wouldn't grow and affect my allergies.
When discussing things they were very professional.
They maintained a very clean working area.
When the roofers let water into the house when re roofing the house, Pokorn addressed and fixed all areas damaged by their mistake.
Cons:
1. They subcontracted to replace our roof. On the positive they matched the price and scope of work set forth by another company that subsequently ghosted us. On the negative - We have had MULTIPLE leaks from the roof since it was placed. The first one was within a year of the roof being replaced. I called Pokorn and they said it wasn't their work that resulted in the leaking but a problem underlying their work. All without seeing the issue first. They waited days to respond to it but said they would fix it (for a price). In the mean time we hired a roofing company (not a contractor that subcontracts roofing jobs) and got it fixed in a day. Fine - I figured - sure one thing, it wasn't them. It is an old house, things happen. Well then we had a second leak and a third leak. In fixing the third leak the roofers had to take up a portion of the work done by Pokorn on the flat part of our roof. The roofers went step by step through why what was done was never going to work. There were end to end rather than overlapping pieces, old roofing materials not appropriately removed, adhesives needed not used... I can go on. It is the classic half done post hurricane roof.
2. A tiny fence got destroyed in Ida. We paid a hefty fee NOT to have the fence drilled into the side of the house, but have a post created instead to not damage the house. They drilled into the house as we asked them not to. By that point the damage was done. We were so frustrated we just let it go (I regret that now).
3. All throughout working with the insurance company, Pokorn refused to help us. Refused to help do simple things like get photos that we requested to submit to the insurance. Or said they would and didn't. Then charged about 3x what the insurance said it should cost for the work. I was fine paying above what the insurance said given the situation - but 3x?!?!? They refused to explain why it was so much more - except to say they worked for us not the insurance company. Thanks for that.
4. The tape they used to hold down the protective layers on our hardwood floors ripped up the finish in strips when removed. They did acknowledge this was on them. They recommended we refinish the floors (reasonable, admittedly while the finish was only about 3-4 years old, it wasn't the best). Gave us a quote minus the cost of the areas they damaged. It was a very unfair quote - the damage was in multiple areas all around the first floor. In order to fix it - all major living areas had to be refinished. But the actual sq foot of damage was small (ripped up tape). So the $ credit for the "area damaged" was not on par with the time and effort of having to move everything out of the house to refinish the floors etc. The quote felt disingenuous.
In Summary:
The inside work they did was strong, well done. I have no complaints on that (floor issue aside). They also did great work on the porch (love it more now than prior to Ida). Finishing the punch list was a bit lacking. The roof has been a nightmare. They are overpriced (or were price gouging due to Ida).
I know it is hard to find a good contractor in NOLA. They aren't the best but far from the worst.
- 2305 General Pershing St, New Orleans, LA 70115
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates