- 1478 S 30th St W, Billings, MT 59102
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
About the Business
What people say about “Platinum HVAC LLC”?
Customer reviews reflect an overwhelmingly positive sentiment toward Platinum HVAC. Many customers praised the company's prompt and professional service, highlighting effective communication throughout the process. Reviews frequently mention the technicians' expertise and the reasonable costs associated with repairs. The company's ability to respond quickly to urgent situations, such as HVAC failures during extreme weather, has garnered significant appreciation. Overall, customers express high satisfaction and a willingness to recommend Platinum HVAC to others.
What Users Like The Most
- Customer service: Amazing. Communication: Amazing. Diagnosis of work: Amazing.
- The techs were very professional and explained things to me thoroughly.
- They came out quickly for the initial diagnoses and for the follow up to fix the problem.
- Angelo was wonderful to work with and did a great job explaining everything.
- Prompt, polite, and professional!
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
I am adding a couple of adorable photos of little guy and Papa. I am biased though....they live across the street and are awesome neighbors! I hope you don't mind me tossing in a couple of cutie photos!
Sent a message to Platinum on Sunday to fix our AC. The next morning, they called back and said they could have a technician at my house in a matter of minutes. Not even five minutes later, our guy shows up. Did some extensive testing and troubleshooting. Recharged the system and had it up and running in about an hour. Now it works better than ever. And the cost was very reasonable. Jacob (the technician) did a great job. He's very professional and he really knows AC systems. Platinum is our first choice for HVAC repair. We're always happy to support local businesses. Thanks
Customer service: Amazing. Communication: Amazing. Diagnosis of work: Amazing. Cost: More reasonable than others. Customer satisfaction: 5 stars.
Our church experienced an AC unit that malfunctioned during one of the hottest heat waves of the Summer. A company came in and misdiagnosed the issue, giving us an astronomical repair estimate.
We called around to get another opinion. Everyone we called was at least two weeks out. Several recommended Platinum. Angelo (the owner) and Orlando (the assistant?) came out the next day. They quickly identified an issue and explained the process of repairing it simply.
Jacob came out the next week and thoroughly examined our system. He identified the causes of our problems and devised a plan to resolve them.
Angelo, Orlando, Jacob, and Katie (from the office) were professional. They were busy and short-staffed, yet still managed to be punctual and personable.
Our church has found our new HVAC guys.
- 1478 S 30th St W, Billings, MT 59102
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured