Logo of Pinnacle Solutions LLC

Pinnacle Solutions LLC

  • 538 Pilot Butte Ave #2a, Rock Springs, WY 82901
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Metal Roof
  • Slate Roof
Website
Phone
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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About the Business

At Pinnacle Solutions LLC, we pride ourselves on our versatility and technical expertise in the roofing industry. Based in Rock Springs, Wyoming, we specialize in a comprehensive range of services, including roof installation, repair, and inspection. Our team is adept at handling both residential and commercial projects, ensuring that we meet the unique needs of each client. We are committed to delivering durable and high-quality results through meticulous attention to detail and a well-organized approach. Our capabilities extend to various roofing materials, including rubber, tile, and wood shakes, allowing us to manage complex projects from start to finish. With a focus on reliability, we ensure that every aspect of your roofing needs is handled with care and precision. Our strong project coordination allows us to tackle even the most intricate jobs thoroughly, providing long-term value for our clients in Rock Springs and the surrounding regions.

What people say about “Pinnacle Solutions LLC”?

Customer feedback is largely negative, with multiple reviewers expressing dissatisfaction with the quality of work and poor communication from the company. Many reported issues with installations, including fallen siding and incomplete gutter work, while attempts to contact the company for repairs went unanswered. One reviewer highlighted a significant leak caused during a roof replacement that remains unresolved. However, a single positive review noted a successful vinyl fence installation, but it stands in stark contrast to the overall sentiments regarding customer service and follow-up.

What customers highlight

  • Man I’ll tell you what, these guys came out and installed a vinyl fence around my house and they did just a spectacular job!

What customers mention as negative

  • I do not recommend this company. They installed vinyl siding and gutters on my house around March 2022.
  • I'm shocked this business has any positive reviews. I had Pinnacle install vinyl siding on my house a year ago and several sections 10-foot sections fell off.
  • I've called, texted, and no response. The same thing happened when I asked for another invoice.

Recommended Reviews

Overall Company Rating
Average 2.0
Out of 4 reviews
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Show first:
Joe R
Feb 13, 2023

I do not recommend this company. They installed vinyl siding and gutters on my house around March 2022. Since then siding and facia has come loose in multiple spots, gutter downspout was never completed correctly, a portion of soffit was installed that wouldn't allow my screen door to open, I finally had to fix this myself after they attempted a repair that let the door open half way. I have made some siding repairs myself, but there are some still in need of repair. After work was completed I picked up a bucket full of trash, nails, and cigarette butts around the house and in the driveway. I have called once or twice a month for about 5 months in a row to have repairs made, nobody has ever showed up. Last call I made was to Martin, he told me to text my address and list the repairs and he would send someone out, that was two months ago, no one came out. I understand that there may be some repairs needed after this work is done, but stand by the warranty that was promised. I would say spend a little more money and hire a higher quality more professional contractor.

Paul Johnson
Oct 9, 2022

I'm shocked this business has any positive reviews. I had Pinnacle install vinyl siding on my house a year ago and several sections 10-foot sections fell off due to not being installed correctly. I called and left several messages, and they would never return my calls. My advice is if you value your money and your home, look elsewhere.

jenny m
May 18, 2022

Had my roof replaced for insurance purposes. They did a great job overall. However, a leak happened during roof replacement and no one has been out to look at the damage on ceiling in master bedroom. He said he would go look when he had a chance. Nobody has been to the house yet. I've called, texted, and no response. The same thing happened when I asked for another invoice. $20,000 is a lot of money to pay a company to ignore you.

Shawn R
Dec 28, 2018

Man I’ll tell you what, these guys came out and installed a vinyl fence around my house and they did just a spectacular job! Highly recommend Pinnacle Solutions for all your fencing needs!

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