- 538 Pilot Butte Ave #2a, Rock Springs, WY 82901
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Metal Roof
- Slate Roof
About the Business
What people say about “Pinnacle Solutions LLC”?
Customer feedback is largely negative, with multiple reviewers expressing dissatisfaction with the quality of work and poor communication from the company. Many reported issues with installations, including fallen siding and incomplete gutter work, while attempts to contact the company for repairs went unanswered. One reviewer highlighted a significant leak caused during a roof replacement that remains unresolved. However, a single positive review noted a successful vinyl fence installation, but it stands in stark contrast to the overall sentiments regarding customer service and follow-up.
What Users Like The Most
- Man I’ll tell you what, these guys came out and installed a vinyl fence around my house and they did just a spectacular job!
What Users Like The Least
- I do not recommend this company. They installed vinyl siding and gutters on my house around March 2022.
- I'm shocked this business has any positive reviews. I had Pinnacle install vinyl siding on my house a year ago and several sections 10-foot sections fell off.
- I've called, texted, and no response. The same thing happened when I asked for another invoice.
Recommended Reviews
I do not recommend this company. They installed vinyl siding and gutters on my house around March 2022. Since then siding and facia has come loose in multiple spots, gutter downspout was never completed correctly, a portion of soffit was installed that wouldn't allow my screen door to open, I finally had to fix this myself after they attempted a repair that let the door open half way. I have made some siding repairs myself, but there are some still in need of repair. After work was completed I picked up a bucket full of trash, nails, and cigarette butts around the house and in the driveway. I have called once or twice a month for about 5 months in a row to have repairs made, nobody has ever showed up. Last call I made was to Martin, he told me to text my address and list the repairs and he would send someone out, that was two months ago, no one came out. I understand that there may be some repairs needed after this work is done, but stand by the warranty that was promised. I would say spend a little more money and hire a higher quality more professional contractor.
I'm shocked this business has any positive reviews. I had Pinnacle install vinyl siding on my house a year ago and several sections 10-foot sections fell off due to not being installed correctly. I called and left several messages, and they would never return my calls. My advice is if you value your money and your home, look elsewhere.
Had my roof replaced for insurance purposes. They did a great job overall. However, a leak happened during roof replacement and no one has been out to look at the damage on ceiling in master bedroom. He said he would go look when he had a chance. Nobody has been to the house yet. I've called, texted, and no response. The same thing happened when I asked for another invoice. $20,000 is a lot of money to pay a company to ignore you.
- 538 Pilot Butte Ave #2a, Rock Springs, WY 82901
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Metal Roof
- Slate Roof