Perry Family Roof Repair - Alexandria, TN

i had a great experience with the roofers who worked on my chimney. the chimney was in rough shape, with some holes that could have caused water leaks, but they fixed it up even better than before. they put on a new concrete crown and added a stainless steel cap over the flue after carefully removing all the loose mortar and stucco. they used a bonding agent for the first coat of paint so it would stick well, and then painted the whole chimney. jeffery and ruben, the crew who worked on it, were both very experienced, professional, and friendly. they showed up quickly when i called, checked out the chimney, and gave me a free estimate. i’m really happy with the work they did and would gladly recommend these roofers to anyone needing roof or chimney repairs.

When we moved into our home in Alexandria, we knew a new roof would be needed before long. just a few months later, leaks started showing up. We called a bunch of roofing companies but none of them seemed interested in fixing the problem—they just wanted to push us into getting a whole new roof. We were lucky when Micah from Perry Family Roof Repair showed up. He gave us an honest look at the roof and said it was getting old, but he took his time, did a careful inspection, and made repairs that helped us get by for a while. Micah became our go-to roofer any time we had an issue. whenever something happened, he would show up the same day or the next, always quick to help and really good at what he does. During the years we made do with our old roof, he was never pushy about selling us a new one—just focused on making sure our repairs were done right and always honest with us. His dedication to building a long-term relationship made all the difference and is the reason i recommend this company to anyone needing roof work in Alexandria. these are not roofers trying to make a quick buck, they truly care about their customers. When we finally had the new roof installed, even some weather challenges couldn’t slow them down. Micah kept us updated about the schedule the whole time. the crew showed up right on time, well prepared, and started working right away with plenty of people on the job. They put tarps all around the house to protect everything and got the old roof off and cleaned up before i even realized it. you could tell they really know what they’re doing—everything was organized and efficient. Even our neighbors noticed how smoothly things were going and were impressed. The team communicated with us about every step and explained what they were finding as they worked. We had a heavy rainstorm right after they finished, which turned out to be a perfect test for the new roof—and it held up perfectly. Now, i don’t worry when it rains and feel confident our roof will last a long time. it’s also great knowing Micah is there if we ever need anything in the future. I can’t say enough good things about this company—they have skilled people who do quality work. If you want a roofer you can trust, this is the place.

Our roof started leaking around the skylights. Perry Family Roof Repair was highly recommended, and they really lived up to it. The team that came out was friendly, knowledgeable, and very professional. They checked our roof, showed us pictures of the damaged shingles and the leaking skylight flashing. They only suggested repairs we actually needed, without pushing us to buy a more expensive roof or new skylights. The crew, led by Tristan, did a fantastic job—working carefully and efficiently. Cleanup was great, too; they even tidied up our patio and flower beds, going beyond just cleaning the roofing debris. Tristan also sent us drone photos of the completed roof. There had been a little bit of damage inside the house near a skylight, but that was quickly fixed a couple of days later. Now, you can't even tell where the repair was done—the finish and paint match perfectly.

For several years, I had issues with a leak in the roof of my sunroom in Alexandria, even after having a new roof put on because of a hail storm. The original roofers came out a few times to fix the leak, but they never really solved the problem. I decided to look for a different roofing company and found a lot of good reviews online. I called and set up an appointment. Tristan came out to check the roof and quickly figured out what was wrong. I got a quote the next day, and then Tristan and his crew repaired the leak the right way. The roof has been perfect ever since. I highly recommend this company for any roofing or gutter work.

After a recent storm in Alexandria, my roof had some shingle damage and my shed needed new roofing. I contacted Perry Family Roof Repair, a company I trust. Once again, they gave excellent customer service. Every person I spoke with was friendly and professional. Jeffery and Craig at the office were very helpful when I called. Micah managed the repairs and kept me updated throughout. The crew did a thorough job re-roofing my shed and fixing the shingles on my house. I know I can count on them for quality work from start to finish. I will definitely call them again!

After discovering a surprise roof leak during our bathroom remodel, I reached out to a few roofing companies I found online. Most couldn’t come out right away, which I understood, but then I found a roofer who was very quick to respond. Even though my repair was a small job, Ruben showed up the same day, gave me a detailed quote by email with photos, and even went into my attic to temporarily stop the leak. When the rain cleared up, he came back and completed the repair. Ruben was professional, friendly, and kept me updated the whole time. The leak was completely fixed in less than two hours. The bill was sent online the next day with step-by-step photos of the work, which really impressed me. I paid right away and honestly, I don’t think I’ll call any other roofer in the future. They also handle construction and gutters, so I’ll be reaching out for a gutter estimate soon. Five stars!

I noticed a roof leak in my attic and reached out to Perry Family Roof Repair. They came out quickly—just a couple of days later. Tristan arrived early, gave me a call before showing up, and was very friendly and professional. He found the source of the leak right away after getting up on the roof. He fixed the main issue fast, then checked the rest of the roof for any other potential problems and took care of those, too, so they wouldn’t get worse later. I also got a clear update about how much longer my roof should last. Tristan even made sure his work van didn’t mess up my dog run, which other contractors never bothered to do. I’ll definitely use them again for any roofing needs!

The original roof on our house needed to be replaced. I gathered around 12 quotes from various roofers, and I noticed quite a difference in the final price estimates. Perry Family Roof Repair provided the best quote for both materials and labor. The owner gave me a detailed estimate and honored it even after I made a few changes. We opted for a metal roof (Decra XD shake). While it was a bit pricier, it was definitely worth it because we received a discount on our homeowner's insurance, and it looks fantastic. Plus, it gives us great peace of mind knowing it's durable against hail and strong winds, which we experience often. The owner responded very quickly to all my emails and always answered my calls. The manager was consistently present on-site, which was a big plus. He did a fantastic job overseeing the project and ensured it was completed on time. I was also pleased that the costs remained within the initial estimate! Overall, this company does excellent roofing work, and we are thrilled with our new roof.

I highly recommend the team at Perry Family Roof Repair. Tristan and his crew did an excellent job redoing my home roof with new shingles, replacing some plywood, and installing ice and water shields, along with leak barriers and a new skylight, all in just one day. They were very professional, sending me pictures and videos throughout the process to show the damage and progress. They provided me with options and made me feel at ease during the entire job. Once they finished, they ensured everything was cleaned up, so I didn't have to stress about it. It's definitely worth reaching out for an initial estimate if you need roofing repair.

I highly recommend working with Micah and his team from Perry Family Roof Repair. From the very start of my roof replacement project, Micah provided outstanding service. He was quick to respond to my questions and kept me updated on the progress. The crew was meticulous during the installation and cleanup. Micah personally ensured that everything was up to standard and made sure to schedule convenient times throughout the process.

I was reflecting on my recent experience with a roofing service and felt it deserved a positive shout-out. Here’s how it all went down. I contacted three different roofing companies to get quotes for my roof. The first one I reached out to was quick and straightforward with their quote and offered a great price. The second company was smaller, but the worker kept complaining and even asked how much I valued my gutters, saying they were hard to deal with. The third company wanted me to sit through a lengthy presentation just to justify charging me double what the first company quoted. In the end, I chose the first roofing service and received outstanding, professional service at an unexpectedly low cost.

Perry Family Roof Repair put a new metal roof on our house, and the whole experience was outstanding. From beginning to end, the communication with the team was very clear and helpful throughout every step of the project. They were quick to respond to all our questions. The tear-off crew, led by Jeffery, did a fantastic job. They covered areas around our home that might catch falling debris, even our pool. Each day, they cleaned up so well that you could hardly tell any work had been done. The installation crew, guided by Ruben, was incredibly efficient and detail-oriented. Every person involved in our project was friendly and worked very hard. I highly recommend reaching out to Perry Family Roof Repair for a quote and information if you need a new roof. Great work!

I had an amazing experience with my roof installation. I worked with co-owner Micah and our job supervisor, Craig. I highly recommend their services! This was a 'new to us' home, and the house inspector pointed out several roof concerns before we finalized the purchase. I reached out for a free follow-up inspection. They found various issues with the roof, such as double shingling, questionable installation, and some damaged flashing, all documented in the photos. After closing, we scheduled the roof replacement with the team. Craig, our site supervisor, contacted us ahead of time to arrange materials and schedule the installation. The crew began promptly at 7 am on a Wednesday and finished the same day on our 2800 square foot home, complete with a castle turret. Craig was on-site, ensuring everything was done correctly and on time. He even used a drone to check the progress of the work. The project was completed beautifully, and we are thrilled with how quickly Micah, Craig, and the crew finished the job. The cleanup was excellent, everything was moved back into place, and they even addressed some unrelated gutter issues that had nothing to do with their work.

I received quotes from three different contractors while searching for someone to repair my roof. While the price from the company wasn't the lowest, it was competitive. Their team was the only one that took precise measurements and even checked my attic to provide an accurate estimate. The final bill was a bit higher than the initial quote, but there was a good reason for this. I had mentioned that I had three layers of shingles, which is a big job, but it turned out there were actually four layers on my roof. The extra cost covered additional lumber and the extra labor needed to remove that fourth layer, which seems fair to me. The roof work was done even when there was still snow on the ground. They did an excellent job cleaning up after finishing, and they returned a week later, once the snow melted, to clean up again. The whole process took two days, but that was due to the many layers of shingles on my roof. For a simpler job with just one layer, they estimated it could be completed in just one day, and I believe it.

Our home experienced some storm damage, including the loss of a few shingles on the roof. A trusted friend referred us to a local roofer, and they exceeded our expectations! While the number of lost shingles seemed small compared to the overall size of the roof, the roofer conducted a free inspection and pointed out that several surrounding shingles had been lifted and wouldn't hold up well. He clearly explained the homeowner's insurance process, which helped me communicate the details of our damage to my claim representative. The roofer met with the insurance inspector and effectively negotiated a generous and fair plan for the necessary work. It’s not every day that replacing a roof feels like a positive experience, but the roofer's responsiveness, quality materials, and skilled workmanship made the entire process enjoyable. Now we have a solid and attractive roof over our cherished home, bringing us peace of mind.

The roofing team did an amazing job installing our new roof and gutters! They really went the extra mile to ensure we were satisfied with every part of the project. Ruben, the project manager, was incredibly knowledgeable and professional. He kept us updated throughout the entire process, making us feel supported from the first estimate to the final check. We were really impressed that the roofers worked over a holiday weekend to finish the job before a major storm arrived! We highly recommend this roofing service for their excellent quality of work and great pricing.

Craig, Ruben, and Micah from Perry Family Roof Repair were truly exemplary in their work. A friend recommended them when we discovered a leak in our roof. Craig took the initiative to thoroughly inspect both the roof and the crawl space to accurately identify the problem. We received several estimates from other roofers, but they all seemed to suggest a partial roof replacement, which would not have necessarily fixed the leak. However, Craig was able to repair the leak with minimal disruption, while also addressing other areas of wear and tear with a more cost-efficient solution. We have remained leak-free for quite some time now, and the roof has held up well through several storms. Their team was able to schedule us promptly and their pricing was highly competitive. They maintained a high level of professionalism throughout the entire process, earning an A+ rating in our book.

A small leak was detected in our roof and we figured it was time for a full replacement (the old one was not only aging but the color was not to my taste!). After reaching out to multiple roofers, we experienced a broad spectrum of responses... Some were ridiculously expensive. Others did not bother to visit, instead providing quotes based on satellite images of our roof. At least one failed to comprehend the local Alexandria code regarding ice shielding (I had to contact the local inspector to get the facts straight). Perry Family Roof Repair, however, exceeded my expectations in every aspect: jeffery promptly arrived after we requested an estimate. He quickly identified the probable source of the leak and immediately applied caulk to patch it up knowing more rain was on the way. At this stage, we hadn't even chosen a roofer yet and jeffery was aware of this. Yet, he went ahead with the temporary fix because it was necessary and he was capable. He took the time to discuss with me the pros and cons of basic repair versus a new roof installation. We chose the latter. The cost for the new roof was slightly less than other reasonable estimates we got, and it included the same high-quality materials and warranty. Our project was promptly scheduled and the team, led by tristan, arrived exactly when they said they would. Communication was consistently excellent! The crew, with ruben at the helm, was thorough in cleaning up the surroundings of our house post-installation. I couldn't be more pleased with the service we received. Every time i pull into my driveway and see my new roof, i am filled with joy.

my house, now 25 years old, was in desperate need of a new roof. While at a home show in Alexandria, i was able to talk to several roofing companies. Of all those i spoke to, i decided to get quotes from three. micah from Perry Family Roof Repair was present at the show and i was quite taken by his extensive knowledge of the roofing industry, including the different types of shingles on offer. Upon conducting my own research on the Atlas Pinnacle Pristine shingles they use, i found them to be among the top-rated in the nation. Among the three companies, Perry Family Roof Repair offered a reasonable quote which was neither the highest nor the lowest. they also suggested the replacement of two skylights, an option that the other companies didn't bring up. i picked out the color of my shingles and they managed to fit the job into their schedule within a fortnight. On the day of the installation, they sent over an impressive team of nine workers. Before they started, they took care to protect my house exterior and landscaping. The team operated like a well-oiled machine, completing the entire job in just a single day. After they were done, they cleaned up everything, taking all the debris with them. micah also stopped by during the work to ensure everything was going smoothly and that i was pleased with the progress. There's no shortage of local roofers, but i'm very glad i chose Perry Family Roof Repair. The final roofing job left me thoroughly satisfied, and i can confidently recommend them to anyone in need of a roof replacement.

my wife and i are so grateful for this roofing and restoration company! jeffery came by to inspect a leak at the back of our breezeway. despite being held up by a train for nearly half an hour, he still made it out to inspect the leak and informed us it was an easy fix. he explained that because the repair was straightforward, he would guide us on what needed to be done and what supplies we needed. he saved my wife and i a good amount of money and i'm really appreciative of his honesty. based on this experience, i can confidently say we'll be turning to this company for our home's future roofing repairs and i'd suggest them to anyone.

Perry Family Roof Repair came out and fixed a leaky metal roof on a barn on my property. I worked with Micah from the initial project review and estimate process right through to the job's completion. I found the level of communication throughout the process to be excellent and the work was done efficiently and to a high standard. Micah was always on hand to address any queries or worries I had and made the effort to interact with me directly and respectfully. I valued his honesty and trusted him completely to carry out the project while I was at my job in Alexandria. I believe they did an outstanding job and I would suggest them to anyone in need of a well-done and punctual roofing project.

perry family roof repair recently replaced the roofing on my house and detached workshop. i'm a person who pays great attention to detail and has high expectations for any work done. from the first meeting, craig, the sales representative, was punctual, comprehensive, and explained every detail of the job in a clear manner. true to his word, the quote was provided promptly the following day. the process of selecting shingles was well-guided, with perry family roof repair even providing a list of properties for me to visit to see various shingle options in place. tristan, the operations contact, kept me in the loop with regular phone calls, helping me navigate the unpredictable weather to schedule the installation. when the day arrived, the crew showed up on time and took exceptional care in protecting my property as they removed the old roof. the team worked systematically and efficiently, showing respect for my family, neighbors, and property. jeffery, the site foreman, was incredibly helpful in explaining the process to me. the crew spent two days on the installation, and at the end of the job, they dedicated nearly two hours to a thorough clean-up. they collected nails, wiped off black marks from gutters, and went through flower beds to find any stray pieces of shingles. jeffery then walked me through everything, addressing all my questions and concerns with a positive and willing attitude. lastly, the owner made a point to visit us and inspect the work himself. he was punctual, polite, and respectful. it's rare for my expectations to be exceeded, but perry family roof repair went above and beyond from the initial call to the final clean-up. i would highly recommend them for any roof repair or replacement job.

Working with this top-notch roofing company to replace our shingles was a smooth experience from beginning to end. Micah was incredibly supportive in helping us choose the right materials. His communication was superb and he was very accommodating to our schedules. The crew that carried out the hands-on work was highly professional, polite, and left the work site spotless. We were so thrilled with our initial experience that we engaged the same roofing company for a second, unrelated job. We are extremely satisfied and would recommend this roofer to anyone!

i had previously employed a different 'well-known' business to put a new roof on my house. Afterwards, i found myself needing to contact them again to deal with a leaky chimney. These things happen. However, when the chimney started leaking for a second time, the previous company refused to rectify the issue. This was when i was pointed in the direction of a new roofing business. tristan and ruben from the new company didn't hesitate for a moment. They knew immediately what the problem was, swung into action, and sorted it out quickly. Since their visit, it's been bone dry. i'm grateful for their professionalism and for finally providing a real solution to the problem!

I want to express my gratitude to the team of dedicated roofers for their excellent work. Our roof had sustained hail damage from a recent storm. We reached out to them, and soon after, Jeffery arrived to conduct a thorough inspection and provide us with an honest and straightforward assessment of our options. Following our insurance inspection, we decided to replace the roof. Micah, Ruben, and their team did an outstanding job. They were punctual, professional, and efficient. After the job was done, they cleaned up so well that it was as if they were never there. We have engaged their services in the past and I wouldn't hesitate to recommend them to anyone in need of roof repair or replacement. A big thank you to the entire team.

My grandmother always said 'the proof is in the pudding,' and I'm thrilled to say that Perry Family Roof Repair would have surpassed her high standards. We reside in a rather ancient house with a complex roof due to all its nooks and crannies. When it started to leak, i was terrified that the leak would be impossible to locate, and if it was found, the repair costs would skyrocket. Fortunately, none of that happened. I contacted the company based on a friend's suggestion. They provided a precise arrival time, not some vague 'window' of time. Craig, the first guy to show up, was both friendly and professional. He assured me that they're accustomed to dealing with all types of roofs, and that mine wouldn't pose any problems. The leak was located, and I was given a reasonable quote for the necessary repairs. They started fixing my roof just two days later, and i couldn't be happier with the results. Now, I don't dread the sight of rain in the weather forecast! I'm giving Perry Family Roof Repair a 5-star rating for their superb service and for giving me the peace of mind I desperately needed. If I ever need additional roofing work (though let's hope not), I won't hesitate to call them again and I highly recommend others to do the same with full confidence. Cheers!

I'm quite selective about the professionals I entrust to carry out repair tasks, and I always make sure to conduct in-depth research on all my contractors. After experiencing a severe storm with substantial hail in our area, most of the houses required roof replacements. This gave me the opportunity to observe this roofing team in action and to validate their work quality with my neighbors before I decided to get my roof replaced and attic ventilation upgraded. I can confidently say that I made the right decision. The work was carried out excellently and punctually, with all my inquiries being promptly and professionally addressed. From the workers like Ruben and Tristan, to supervisors like Craig and even the management, I was treated respectfully and educated about the roofing process upon my request. I have, without hesitation, recommended this roofing team numerous times to anyone who requires roof repairs or even a simple inspection.

A friend originally suggested this roofing crew for a new roof job. It turned out to be one of the most hassle-free experiences I've ever had. Now, about a year later, my house in Alexandria needed some repair work due to a ceiling leak. The team, including tristan, craig and ruben, showed up promptly on the same day to fix it. While they were there, they inspected the rest of the roof and took care of any small issues they found. I would happily work with them again, just as satisfied with the roof repairs now as I was with the initial installation. Their top-notch service is really something to appreciate! I would recommend them without a second thought!

Ruben was fantastic. We had our roof replaced by an endorsed contractor who, unbeknownst to us, was unlicensed. Despite the renovation, our roof continued to leak, with the chimney flashing causing such severe leakage that I had to put up temporary indoor gutters. When I contacted the original contractor, he acknowledged the issues but then failed to follow up for a lengthy period. That's when I reached out to Ruben, who proved to be truly impressive. He was incredibly responsive and immediately scheduled an estimate for the following day. His quoted price was quite fair, and his deep understanding of the roofing process and materials was evident. Ruben and his team arrived the next week and did an outstanding job. They were swift, tidy, and courteous. Our roof now looks fantastic, and I'm confident that the repairs were conducted correctly. I wouldn't hesitate to utilize his services again and will definitely recommend him to anyone in need of roofing or gutter repairs. Ruben, you're a lifesaver.

Usually, I'm not one to pen down reviews, even though I often read them. Over time, I've had a number of service providers operate at my residence, but none of them has ever impressed me enough to write a review. However, my experience with Craig from Perry Family Roof Repair changed this. My house underwent a comprehensive exterior makeover, including the roof, gutters, paintwork, chimney demolition and renovation, window and door replacements, and a front entryway remodel. The quote for the entire project was surprisingly affordable, and the quality of the work was top-notch. Craig and his crew, Tristan and Jeffery, were consistently considerate, ingenious, proficient, and kept open lines of communication. They commenced my project promptly and wrapped up just a day later than initially estimated. This extra day was entirely due to me, as I requested for additional tasks to be done. The completed work on my house in Alexandria has exceeded my expectations. In contrast to my previous experiences with other service providers, my entire project with Perry Family Roof Repair was devoid of stress, frustrations, or wondering when the work would be completed. I've never been more satisfied working with a service provider. Kudos to Craig and his team!

We experienced hail damage to our roof and were told by multiple roofing companies that we needed a complete roof replacement. Despite this, our insurance company denied our claims twice, stating the damage didn't surpass our deductible. The roofers we consulted didn't contest this. As time went on, we began to notice leaks in four distinct areas whenever it rained. We were at our breaking point when one of our neighbors suggested Perry Family Roof Repair, who had serviced their roof after the same hailstorm. We got in touch with them, and Jeffery came to assess the situation. We were willing to cover the expenses ourselves at this point if our insurance company remained uncooperative. Jeffery promptly informed us that our shingles were no longer in production, meaning a full roof replacement was in order. He reassured us that he would liaise with the insurance company to get the necessary coverage. After a few months of persistent negotiations with our insurance company, Jeffery not only managed to get them to cover the roof replacement, but also the repair of our gutters that had been damaged. The wait had unfortunately resulted in further damage to the sub roofing material. However, everything is now fixed, and we couldn't be more satisfied with the outcome! Jeffery and Tristan were absolutely fantastic, they knew their craft inside out and helped us remain calm throughout the whole process, which was no easy feat considering our situation. We would definitely recommend Perry Family Roof Repair to anyone in Alexandria looking for top-notch roofing services!

I am overjoyed by my experience with Micah and Perry Family Roof Repair. Our old house had decaying fascia and trim, a poorly fitted roof missing crucial structural supports, and gutters causing more damage than protection. It's fair to say that Micah and his crew faced numerous unexpected challenges, but the final product is stunning. What impressed me the most was Micah's ability to efficiently coordinate with several subcontractors involved in the project, all of whom were extremely professional. He made sure I was kept in the loop at every stage of the process and completely satisfied with the work being done. I am so excited that we decided to invest in our home in Alexandria and thrilled that we chose to do it with Perry Family Roof Repair. Micah's commitment to quality and customer satisfaction is truly commendable.

I can't recommend this roofing company highly enough for any roofing requirements. We had a tile roof that was installed poorly, resulting in several leaks over time. Despite engaging numerous roofing companies to rectify the situation, only this team really understood the issue and offered effective solutions. When it came time for a full roof replacement, it was a no-brainer for us to choose them. They continued to be collaborative, adhering to the given timeline and quote. Our new roof doesn't just look impressive, but it also brings a sense of relief. We're ecstatic with the result and won't think twice about recommending this team to our neighbors. Their service has truly gone above and beyond our expectations. The work done by Ruben, Tristan, and Craig was exceptional.

We noticed some water leaking inside near the master bedroom window during heavy rain. I reached out to Perry Family Roof Repair and the owner, Tristan, responded within a few hours. We've worked with numerous companies for various renovations and upgrades on our property, but none have matched the level of service we experienced with this company. Tristan was incredibly communicative, explaining the problem in depth and detailing how he planned to fix it in simple, understandable terms. We're always a bit skeptical when reading reviews, but after our interaction with Tristan, I can assure you that Perry Family Roof Repair truly deserves all the high praise they've received online. We're delighted to add to their commendations and support a local business in Alexandria. Looking ahead, we have several more renovations planned and we won't hesitate to call on them again.

My experience with Perry Family Roof Repair for a total roof overhaul was truly remarkable. Jeffery, Craig, and Ruben were exceptionally supportive with all the necessary paperwork, and the roofing team was superb. They arrived punctually, worked tirelessly and respectfully, were incredibly accommodating, and did an excellent job tidying up. As they had to dismantle a twin-layered roof before installing the new one, both old slate and shingles had to be taken off, which were incredibly heavy and messy. The team did a commendable job safeguarding both my home and garden in Alexandria, and the clean-up they did after two days of work was simply outstanding. I would strongly endorse this company to anyone seeking a genuinely professional roofing service.

Perry Family Roof Repair provided us with top-notch service when we needed our roof and gutters replaced. Jeffery was consistently punctual (if not early), and was always available to meet us at the property when the insurance adjuster came for inspection. He was prompt in his follow-ups and was a big help in dealing with our insurance claims, always looking out for our best interest. Jeffery's expertise shone through, particularly when it came to replacing our old wood shingle roof and updating it. An added bonus of getting our shake roof replaced was the significant reduction in our home insurance premiums, which subsequently lowered our monthly mortgage. We also had the chance to interact with the team at Perry Family Roof Repair, and it was clear that they genuinely value their customers. Their commitment to quality is evident in everything they do, from selecting top-tier staff like Craig and Ruben to ensuring the details of post-job cleanup are handled meticulously.

Last spring, we had an impressive experience with the quality of service provided by Perry Family Roof Repair. Our previous tile roof, with a history of three decades, had been causing us issues. Over time, several leaks had developed, causing damage to our interior walls and window ledges. Despite numerous repair attempts, the problem persisted. That's when we engaged with Jeffery from the roofing company. His insightful advice and genuine honesty were the decisive factors in choosing their service. Since then, even through stormy nights with strong winds in Alexandria, we've been able to rest easy. Thanks again!

i want to extend my gratitude to micah and the crew for their top-notch professionalism and exceptional roofing skills. i always thought that having a roof replaced would be an overwhelming task, particularly when dealing with insurance companies. however, micah managed everything on my behalf, ensuring I was updated at every stage. i never thought that the most challenging part for me would just be choosing a new shingle color. i would definitely suggest micah and his team for any exterior roofing work. in fact, i already have.

Last year, we engaged Perry Family Roof Repair for a comprehensive roofing project that involved a complete tear off and replacement. The project scope included a full TPO roof, new gutters, and the installation of a brand new skylight - quite a massive task. We are overjoyed with our decision to hire this company. The roof they installed is not only stunning but also incredibly durable. When a recent hail storm caused some damage to one of our old skylights, Micah from the team was quick to fix the issue and even took the time to reinspect the roof. I have a family background in roofing, and I can confidently say that Perry Family Roof Repair is a company I would strongly recommend. Micah was fantastic, always ready to address any questions or concerns.

a week after a major rainfall in alexandria, i reached out to a roofer due to two spots on my ceilings revealing leak marks. anticipating another downpour, craig rearranged his agenda, kept me updated and shared his personal number. he had two amazing workers, ruben and micah led by ernesto, on my roof quickly before the expected storm. once the job was done, they began packing their truck and i went inside. hearing some noise on the roof, i peeked out my window to see them back up, sweeping my entire roof and removing debris from my gutter covers! it's rare to find this level of service, craftsmanship and meticulous attention these days. they did an excellent job! i'm truly grateful.

I highly recommend this roofing team to everyone! Our roof had aged shingles and a few got blown away during a storm. The team, including Tristan and Jeffery, responded promptly. They not only patched up the roof but also took the time to clean up all the scattered shingles on the ground! Getting our insurance to cover the new roof involved a lengthy process of several months and countless calls. But this roofing team stood with us at every step, even making multiple trips to our house in Alexandria to meet different insurance adjusters. As soon as the insurance agreed to cover it, they were back at our place the following week. Within a single day, they managed to strip and replace the roof on both our main house and detached garage! The roofers, including Ruben, were polite, took care to protect our plants, and cleaned up all the debris. My husband, who does remodeling work, has started incorporating their roofing services into his projects. You definitely want to hire this roofing team!

i rang up Perry Family Roof Repair and ruben, the owner, showed up promptly to assess the damage caused by a harsh wind storm. He quickly secured all the affected areas. He provided me with an affordable quote for fixing my entire main roof. In no time, my roof was stripped off, new duration shingles by Owens Corning were installed, the chimney was flashed, and any yard debris was cleared away. A magnet was used to pick up any stray nails that might have slipped past the tarps. All the workers, including tristan and craig, were skilled, amiable, polite, and professional, just like ruben. i wouldn't hesitate at all to recommend this roofing service for your home. Feel free to drive by my place to see the excellent quality of their workmanship.

i had a fantastic experience with perry family roof repair. the team was exceptionally pleasant, and the roofing job they did was flawless. the service crew was incredible and always on time. i faced an urgent situation with my leaky skylights, but they displayed real care and promptly replaced my skylights, saving my home from a looming storm in alexandria. i am thankful to have discovered them, especially after less than satisfactory experiences with other local roofers. a big thank you to craig and tristan for their prompt and friendly assistance, and to ruben and the rest of the service crew, i look forward to relying on your services in the future.

Several years ago, Ruben and Tristan performed a roof replacement for us. The job was impeccable, from the quality of materials used to the workmanship. All the inspections were conducted smoothly, without any issues, and all the necessary paperwork was flawlessly filled out. Fast forward to the present, we had a recent home inspection that revealed a few shingles needing a touch-up. Upon reaching out to Ruben, we learned they had parted ways with their former company. She directed us to another company responsible for the warranty work. Unfortunately, our call to them wasn't returned. We got back to Ruben and explained the situation to her. She kindly agreed to perform any necessary repairs. Tristan came over to our place, did all the needed fixes, and provided the necessary documentation. Their politeness, attentiveness, and concern enabled us to get the work done quickly and professionally. I would highly recommend them for any roofing-related needs or issues you might have!

We received several quotes for our roofing project, which included both well-known companies and local roofers. Although we were confident that they all could have done a decent job, we ultimately chose Perry Family Roof Repair. There was something about Craig from Perry Family Roof Repair that set his company apart from the rest. It was his understanding of what a business should be, and that is, offering person-to-person customer service. And that's exactly what we got from Craig. When the old shingles were removed, a significant issue was discovered. Craig immediately stepped in to help us resolve the matter. Honestly, he went far beyond what we could ever expect from a roofer. The end result was not only a high-quality roof but also exceptional person-to-person customer service.

Choosing to work with Perry Family Roof Repair was the best choice my spouse and I could have ever made. Micah was extremely professional and punctual when he met with us to discuss the necessary repairs. He presented us with a variety of samples and colors for the roof and gutters. We ultimately decided to replace the roof, install new gutters, and repair the chimney top. The roof installation and chimney repair were completed in a single day. The team arrived promptly at 7am and worked tirelessly until 8:30pm. The following day, another crew arrived and efficiently installed the gutters in just 4 hours. The end result was fantastic! They streamlined the process and consistently kept us updated with the scheduling. It was reassuring to do business with a company we could trust. I would definitely recommend Perry Family Roof Repair for their professionalism and quality work.

For what felt like ages, I was on the hunt for a professional to install gutters and carry out a few minor roof repairs on my home. I was either faced with outrageous quotes (upwards of $10,000?! No way!) or companies that never showed up or followed through with their quotes. However, everything changed when I got in touch with a roofing company. Jeffery, who works there, was absolutely wonderful. After reaching out to them, they promptly visited my home in Alexandria, provided a quote, and completed the work all within a week. Jeffery also took the initiative to point out potential future issues, which other companies had previously identified as urgent, high-cost problems. This roofing company was undeniably the most honest and professional I've ever hired for home repairs. I'm so relieved to have found them and finally tick this task off my to-do list!

My experience with Perry Family Roof Repair was fantastic. From the moment I spoke to Tristan in sales, to my interactions with Ruben, the Field Supervisor, everything was seamless, punctual, and precisely as agreed. The team that installed the roof, aluminium soffit, and gutters were exceptional professionals. They tidied up every day after their work was done. The service provided by Perry Family Roof Repair was top-notch, with superb communication. The cost was slightly higher than the original contract, due to the need for additional materials to complete the job properly; however, Ruben explained this in detail. I had to juggle other projects simultaneously, and the company assisted me every step of the way. I highly recommend their services. Well done team.