Performance Building Supply
- 38 Diamond St, Portland, ME 04101
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Slate Roof
About the Business
What people say about “Performance Building Supply”?
Customer feedback leans heavily positive regarding Performance Building Supply, highlighting exceptional service, quick communication, and a strong commitment to quality products. The team is noted for their personalized attention and willingness to assist with inquiries, creating a supportive environment for both builders and homeowners. While most experiences are favorable, some customers have reported significant issues with order fulfillment and a lack of communication when problems arise, which can detract from the overall experience. Nonetheless, the majority of customers express high satisfaction with their purchases and the service provided.
What Users Like The Most
- If you desire quality products, upgraded energy performance and top notch service the team at Performance Building Supply is ready to deliver.
- Steve responded to my inquiries quickly and was extremely helpful from start to finish.
- Great customer service! It helps that they have the best prices on Siga products too!
- Friendly, knowledgeable and resourceful team! PBS offers high quality materials for building high performance homes.
- They truly want to see people in the community have more sustainable homes that they are really happy with.
What Users Like The Least
- They have refused to answer all calls and emails concerning our dismay with the error in fulfilling the order.
- The fix was not at all the same, involving a paste on exterior and interior mullein that looked nothing like what was ordered.
- The cost to make it conform to our original order is ours.
Recommended Reviews
I count Performance Building Supply amongst my favorite suppliers. Through numerous projects they have supported us with great product and service. If you desire quality products, upgraded energy performance and top notch service the team at Performance Building Supply is ready to deliver.
When I set out to build my dream home in northern Maine I knew I wanted a high performance home that utilized triple pane windows and doors. I turned to Performance Building Supply for all of the windows and doors in my home including two large 50 square foot glass triple pane windows.
Steve priced two window types (double and triple pane uPVC) and worked with me to put together a package of windows and doors that were within my budget. I was delighted when the order arrived to my building site early and in-tact. Unfortunately, after the windows were installed, I discovered that one of them had a non-structural crack in the frame. When I notified Performance Building Supply about the issue, they did not hesitate to offer to replace the frame.
Steve and Zak came to my building site with the new frame, carefully removed the 400lb triple pane glass from the old cracked frame, worked with my builder to set the new frame in the opening and ensure it was properly flashed, and then set the 400lb triple pane glass back into the opening.
It has now been a couple years since the house was built and Performance Building Supply continues to be available for questions and parts. Recently a friend exerted a little too much force on one of my door handles and cracked the plastic trim. I called-up Performance Building and Steve worked diligently to find a matching handle which he then gave to me free of charge!
Performance Building Supply is a partner who will be there both during your construction project and many years thereafter. I have recommended them to several friends and look forward to partnering with them on another project in the near future.
I was very impressed with Performance Building Supply. Steve responded to my inquiries quickly and was extremely helpful from start to finish. He gave great personalized attention that we didn't find elsewhere. Would definitely use Performance Building Supply again!
137 locals recently requested a quote
- 38 Diamond St, Portland, ME 04101
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Warranties Offered
- Slate Roof
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