Peninsula Fleet & RV

Brought in our used RV (first time buyer) for an alignment and their inspection showed couple major items that also needed fixed. They were very helpful explaining and showing us everything. They provided a great report we could review and were upfront with all the costs. Highly recommend them. Very happy with the work they completed.

Peninsula Fleet & RV was recommended to me by another happy customer, and for very good reason! Just took my old but wonderful RV out for maintenance for the second time with Peninsula, and received the most amazing customer service I’ve experienced in dealing with any vehicle, ever! Just like my first visit to them, this time around had me feeling confident and cared for as we made decisions together about services needed. While there was much more to be done (she’s a 1993), Tim helped me think through prioritization and future planning of work to be done. I have no doubt about the integrity and honesty of this crew, their work, and how they treat their customers. As a daughter of a mechanic (now passed), I have deep appreciation for how I was treated, the service provided, and the security in knowing my RV was in good hands to keep me on the road this summer. My drive home was so much smoother, quieter, and I smiled the whole way.

I took my home-built Super C here to have it checked over and changed from a clapped out old work truck with almost 1/2 million miles on the clock into a dependable chassis for my RV body. They went over it with a fine toothed comb and gave me a detailed list of everything they found that needed attention. Tim sourced quality parts for good rates and Justin fixed everything that needed fixing; it was a significant list. Tim and Justin made recommendations for upgrades that would help me reach my goal of having a comfortable and confident ride with enough power to get me where I want to go and stop when i needed to, come mountains or flatlands. From replacing worn original items, (turbo, injectors, suspension, steering, etc,) to customising the suspension, adding an exhaust brake, an air compressor, air ride seat, and much more they worked as a team to guide me to make the choices unique to my bespoke build. Their high level of attention to detail and customer care was legitimately unparalleled in my experience; their professional ethnics and mechanical knowledge gave me great confidence in both their craftsmanship and the value of their services. I feel blessed to have been in the right place at the right time to find them and to have had them mold my build into the full time home that it has become. I would not hesitate to steer others their way and i'm proud to have had them work for me.

Great service, fair pricing! Staff was amazing! If I'm in the area again I will go back for future service!

We just purchased a new RV and were having issues with driving stability. I spoke with Tim who researched some options for us. They installed a load stabilizer, rear sway bar, shocks and steering stabilizer. Wow!....what a difference! Tim, Wil and others were all very professional and took really good care of our new rig. We will be using them for all chassis and engine work going forward....Thank you Tim....you are AWESOME!!!

What a expectional experience. The rating stars only goes to 5 otherwise it would be higher. These folks know how to do customer service from beginning to end. Communications from drop off to pick up was always pushed to me concerning the status of the job which is not the norm from my experience. Everyone I interacted with were very helpful. I have to admit I was curious how getting my size RV worked on at this location, but they have definitely done it before and again very helpful from the start to the finish. Thank you for taking care of my RV

Tim Land was exceptionally patient and kind during our interaction. The service team at Peninsula did a terrific job of both complete rv inspection and r/r of the exhaust system. I would highly recommend them to any potential customers.

They were able to fit me in, did thorough evaluation and put together a plan off getting repairs completed. Very nice, informative, direct. Would definitely return and recommend their service.

I would and will recommend Peninsula Fleet & RV Service to all my RV friends. Thank you Tim for making this experience of rv repairs painless. lol

Tim was outstanding at his job. He was knowledgable and easy to work with. Devon was also great and did most of the work on my class C motorhome. The RV drove well on the way home (12 miles). I will evaluate the rest of the work over time. I was very happy with all the work that Peninsula did.

Peninsula, fleet and RV was the only place in the county that I could find would work on my Humvee. They were able to get the parts and get it all finished back to me within a week

I took my new EKKO RV to Peninsula to see if they they could fit better shocks than the standard ones on the Mercedes chassis. They were very knowledgeable about the options, ordered the shocks and installed them quickly. The bill was lower than the estimate! Tim and Will were friendly and helpful. Great organization. I will use the again.

Major maintenance completed on time. I do a lot of my own maintenance and would say I’m “mechanically inclined”, but I’m no mechanic. These guys know their s..t! Justin is totally detail oriented and willing to explain and discuss anything related to the work. The same for Tim, who also kept me informed as the work and issues discovered along the way progressed. Only high quality components used, so it’s not cheap. If you have a heavy vehicle, (22k# RV here) I’d totally recommend this shop.

We brought our van (Ford Transit T350, ecoboost, high roof, extra long) to peninsula fleet and RV for its 100,000 miles service. Tim has done an excellent job of communicating with us exactly what it needed, the timeframe to expect, and the cost involved in each individual service. As things changed, he kept us up-to-date as well, and was sure to notify us immediately as the vehicle was ready to return home.
I have worked with many different dealerships, and Mechanic shops over the years, and Tim has done the best job in communication. I have seen in a very long time. I’m looking forward to using the shop for our van for many more years to come.

I’m so impressed with the detail and care given to my family and their RV while visiting Bremerton, both this year and last. Thank you for being so great and reliable!

Tim was excellent. He explained everything very well, made recommendations and answered all our questions. We will be back again if we need any services!

Took a new to me motorhome in for front end alignment and a general inspection. THEY ARE AWESOME. the work was done on time. Met me out front. They are my go to mechanic for the motorhome.

The Peninsula Fleet & RV, as well as All About Transitions Service Centers (right next to each other) are Class Acts. They are professional with exceptional customer service; and their prices are reasonable. (And, they even offer Military Discounts for some of their services.
I have taken my RV’s, trucks and cars to these businesses since 2014; and I strongly recommend them.

The service was great. Very thorough. They even took detailed pictures of other issues with my rv. They helped me to prioritize work to be done in the future.

Tim was very helpful and let me know what needed fixed at this time and what can wait. I will be back and will recommend the shop to friends.

Tim was very straight forward and honest and did not feel he was trying to pressure me into anyone option. Let me think about it and ask people in my circle who are mechanical to help my decision.

Thanks Tim

The communication about the multi-point inspection of our class C motorhome was great. We received 81 photos of our RV showing us the condition of hoses lines Etc. This was great. Tim kept us updated on what was happening, needed repairs and estimates. Everyone was extremely competent and kind. We so appreciate them. Thank you.

This is the shop to bring your RV to if you have issues. I had taken my RV to another local shop and after $400.00 of diagnosis they weren’t able to figure it it. Peninsula Fleet and RV figured out the issue immediately and fixed it right. It runs like new now. Thank you for going above and beyond.

They dropped their lunch to help me when I dropped by with a quick question and adjustment. Great customer service is hard to find and we appreciated finding it

One of my drivers broke down and called me for assistance. I looked online and saw that Peninsula Fleet was barely 100 yards away. I had my guy limp his box truck there and they took care of him and got him back on the road within an hour. I couldn't have asked for a better situation at that time and was extremely grateful that they handled things as quickly as they did. Great service all around from the initial call to sending him on his way.

I had a big truck towed there, they where prompt and on it asap
They fixed the issue and kept my down time to a minimum. Thanks guys

The customer service at Peninsula Fleet & RV is outstanding. The work was performed expertly and I truly appreciate the professionalism. Thank You!

Update:
Since my last review, I reached out to Peninsula. Garret, one of the owners has taken up our cause and our RV is in the shop people as we speak. Kudos to you Peninsula. Thank you for your prompt response. I am raising my review to 4 stars for customer service response. I'm still a little perturbed that the brakes were not fixed properly from the get go. Still love ya'll though. Thank you again.

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We have been Peninsula customers for a few years and had no problems until last year. What a let down!!! We had them do a tune up and add an all new brake system installed Sept 2020 for $4593.45. Had to take RV back 3 times for the new brakes which sound like they are going to fall off the vehicle especially when going around corners or having to brake in traffic. Peninsula refused to fix the problem citing that the could not find anything wrong. Either the work was not done or the mechanic is deaf. Now we cannot use or even sell the RV because the brakes were not fixed as paid for. Plus there was a thumping sound when we drove the RV. Turned out the dust caps were not reinstalled properly. Owner claimed that there is nothing they can do about the problem and felt that the RV was safe to drive. REALLY!!!! Now we are stuck with a beautiful rig that we cannot use or sell. Will be calling again this week because we tried to sell this weekend and no takers because of brakes sound very scary bad and a danger to drive. Man up Peninsula and fix the brakes that cost us a lot of money to buy from you.

Took the RV in for a A/C leak. They tested the system said there was no leak, recharged the system and away we went. Owner was super nice when we could not make it back by closing, they let us pay over the phone and we picked it up after hours.

Lifesavers, that's all we can say. Tim, Vinney, Bob and the rest of the crew did a great job of getting or motorhome problem diagnosed and back on the road as fast as they could after a fluid leak occurred suddenly while travelling. Tim kept us up to date on the progress of repairs as it is our full time home. They fixed the problem and had us on the road within 24 hours. Thanks guys. I'll be coming back here for my service in the future. Great place for great service and fair pricing.

This place is a great place to support local businesses, and they're doing a great job at recovering after some hardships. Go Pen Fleet!