- 105 W Shirley Ave, Warrenton, VA 20186
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof
About the Business
At Paul Henry's Window Installation, we pride ourselves on our ability to deliver exceptional service across a wide range of projects, from residential to commercial. Based in Warrenton, Virginia, we specialize in roof repair, inspection, maintenance, and gutter cleaning, ensuring that every aspect of your roofing needs is expertly managed. Our team is well-versed in the intricacies of window installation, having successfully completed numerous projects that showcase our attention to detail and commitment to quality. We understand that each project is unique, which is why we approach every job with a focus on organization and thoroughness.
Our expertise allows us to handle complex tasks efficiently, ensuring that we meet your expectations while delivering durable results. Whether you need routine maintenance or a complete installation, we are dedicated to providing long-term value for our clients in Warrenton and surrounding areas.
What people say about “Paul Henry's Window Installation”?
Customer feedback regarding Paul Henry Windows is mixed. Many reviews highlight exceptional quality of work, professionalism, and strong communication, particularly emphasizing the helpfulness of the staff throughout the process. However, there are notable complaints regarding delayed responses and installation timelines, which have left some customers frustrated. While most experiences appear positive, the recurring issues with customer service and communication create a cautious overall perception.
What Users Like The Most
- The installation crews were amazing and professional.
- Their admin staff are very communicative and responsive.
- Paul Henry Windows provided and installed the Marvin windows and doors, and I could not be happier.
- The owner met with me to discuss what style door to get, making it a pleasant experience.
- Everyone I dealt with was friendly, professional, and committed to customer service.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Called them on Monday, requesting service. Was told they would get back to me. Called again 24 hours later since no one had called me. Was told again that someone would get back to me. It is now Thursday evening and they still haven't returned my call. I spent a lot of money with this company (whole house windows, 4 sliding glass doors, French door, whole house siding and gutters) and am very frustrated by the lapse in customer service.
***Update***
They called me back on Friday, came out and measured, and have pledged to provide pricing for me by Monday. Updating the rating from 1 to 3, accordingly, based on today’s experience and pending follow through next week and how soon they can install the few replacement pieces I need to prep for listing.
Called them on Monday, requesting service. Was told they would get back to me. Called again 24 hours later since no one had called me. Was told again that someone would get back to me. It is now Thursday evening and they still haven't returned my call. I spent a lot of money with this company (whole house windows, 4 sliding glass doors, French door, whole house siding and gutters) and am very frustrated by the lapse in customer service.
Currently building a house (first time ever-). Paul Henry Windows provided and installed the Marvin windows and doors (36 in all). I could not be happier and I highly recommend them. The windows and trim that they installed look great. As with any large project, we did run into one snag and they quickly rectified the problem to my satisfaction. I could not have asked for anything more-
Thanks guys- Great Job!
- 105 W Shirley Ave, Warrenton, VA 20186
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof