Logo of Paramount Builders Inc

Paramount Builders Inc - Roanoke, VA

  • 2224 Buford Ave SW, Roanoke, VA 24015
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Warranties Offered
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Paramount Builders Inc, located in Roanoke, Virginia, we pride ourselves on our versatility and technical expertise, ready to tackle both residential and commercial projects. Our comprehensive range of services includes roof installation, roof repair, emergency roof repair, gutter installation, and roof water damage repair. This breadth allows us to manage complex projects from inception to completion, ensuring that every detail is meticulously addressed. Our commitment to organization and reliability sets us apart.

We understand the importance of delivering durable, high-quality results that provide long-term value to our clients. Our well-coordinated team is dedicated to executing each project with precision, ensuring that every aspect meets our high standards. Whether you are facing a roofing emergency or planning a new installation, we are equipped to handle your needs with expertise and care.

What people say about “Paramount Builders Inc”?

Customer reviews reflect a predominantly positive sentiment towards Paramount Builders, particularly praising their knowledgeable representatives, such as Nishat and Mike Fradette, for their professionalism and clear communication. Many customers appreciated the friendly service and the thorough explanations regarding products and options, which contributed to a confident decision-making process. However, there are notable concerns regarding disorganization in the company's processes and communication issues, particularly in follow-ups about project completion. While most experiences were positive, the serious complaints highlight areas that need improvement, especially in customer service responsiveness.

What Users Like The Most
  • Nishat was amazing! So friendly and knowledgeable.
  • The representative was on time, cordial, and very meticulous.
  • Mike came to her new home and was absolutely wonderful.
  • The life-time warranty that comes with the product is exceptional.
  • Great sales etiquette and they don't throw BS at you.
What Users Like The Least
  • The company process was disorganized and didn't do their job as well as it should have.
  • We had to call to find out what was going on since no one came to measure the shower.
  • My loved one was scammed by her, please be careful with this company especially if you are an elderly person.
  • Nishat will not respond to my loved one who tried to reach out.
  • There was a defective latch on one of the windows that is being re-ordered.
Recommended Reviews
Overall Company Rating
Excellent 4.7
Out of 30 reviews
5 stars
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Show first:
Debra Beirne
Aug 6, 2025

NISHAT Came and measured for my possible shower. She was throughout friendly, professional, and knowledgeable. I appreciate all of the time she took and everything that she explained.

Marie Hudson
Aug 5, 2025

Fantastic service and wonderful products
Representative was on time, cordial, and very maticulous. Thank you for thinking of my family!!!

Paul Vazquez
Aug 3, 2025

My family and I had an outstanding experience with Paramount Builders and their sales agent, Mike Fradette. After my mother recently had a fall, we found a new home for her that needed a walk-in shower to ensure her safety.

Mike came to her new home and was absolutely wonderful. He was professional, treated my mother with the utmost care and respect, and was incredibly knowledgeable. He clearly explained the benefits of the Kohler walk-in shower, from the fantastic lifetime warranty to their easy financing options—a perfect solution for us after making a large down payment on the new home.

What really impressed us was Mike's focus on my mother’s personal needs. He explained that their installation service would customize everything to her exact height and specifications, ensuring her maximum comfort and safety. This personalized attention made all the difference.

We are so grateful for Mike's trustworthy guidance and the peace of mind he gave us. We highly recommend Mike Fradette and Paramount Builders for anyone looking for a high-quality, professional, and caring service.

Crystal Wingfield
Aug 2, 2025

Nishat was amazing! So friendly and knowledgeable and I never felt pressured to purchase anything. Such a great experience meeting with her!

Tim Mayer
Aug 2, 2025

Was mostly a good experience! Quality work, but the company process was disorganized and didn't do their job as well as it should have , by getting paperwork signed as they require and making me have to work to get it done to satisfy them?

Paulette Mccoy
Jul 31, 2025

Mike Fradette, is an awesome representative. He was knowledgeable and thorough. He went over everything. The process of what will be done. Answered all of my questions. It was a pleasure to work with him.

Eric hensley
Jul 30, 2025

We had Paramount Builders come by for a bathroom remodel and Mike Fradette was wonderful and explained everything!! I highly recommend them!!

Cathy Dusman
Jul 24, 2025

We have been shopping around for a bath to shower renovation and talked with a few different companies. In the end, we picked Paramount Builders, Inc for several reasons. The representative, Nishat was extremely professional as she walked us through each step of the renovation project. She answered all of our questions and made us feel very confident in our decision to go with Paramount Builders using Kohler Lux Stone. The life-time warranty that comes with the product is exceptional. Nishat was very attentive to the understanding the things we wanted instead of her telling us what she thought we wanted. She is top notch and knows her stuff! We are looking forward to our renovation project in the next few weeks.

Laurie Brownson
Jul 23, 2025

I was ready to write a 5 star review but getting the job completed has been an absolute disaster.

Mollie did a wonderful job working with us to design remodels for two bathrooms. The initial crew that worked on getting the new showers installed did a fantastic job and even finished the work early. The head of the crew checked with us on a few things that didn't seem quite right which really helped with a quality job.

The problems started with getting the master shower finished with the glass. First, we had to call to find out what was going on since no one came to measure the shower. It was at this point that we found out that Mollie no longer worked for the company and that the person had to wait over the weekend for us to find out what the delay was. We finally received a call back that someone would be here "first thing" this morning. One and a half hours after "first thing", we get a call that the person is not coming as the crew called in sick. Next available time is in a week.

Another thing is that they want us to sign the paperwork for the completion of the job BEFORE IT IS COMPLETED. They left the paperwork once (with no information on how to even submit it) and also told us that they would bring another copy when they come to measure.

What started out as a five star job has turned into a zero star job. I should also mention that I saw the poor ratings for Paramount Builders in Virginia Beach and Richmond but Mollie did assure us that we were working with the Roanoke group which had great ratings. Not sure what happened between then and now.

Susan Blanton
Jul 22, 2025

The representative, Nishat, came to our house to discuss replacing our tub/shower combination with a shower. She was very knowledgeable and super helpful, explaining our options clearly and answering all our questions. It was an excellent experience.

Carolyn Chism
Jul 21, 2025

I'm so pleased with our installation. Rewarding upgrade. My salesman Mike Fradette is so knowledgeable, kind and polite thru out entire process. I highly recommend Mike as a great Koehler representative .So if you need walk-in shower from Paramount Builders he's the guy

Linda Stater
Jul 19, 2025

I had three windows replaced and I was happy with the job one of the two installers did, especially in 90F or higher heat, however I would was disappointed to see that the other person was definitely not pulling his weight helping his team mate in these adverse conditions.
Also, as one can see one of the smaller windows had a defective latch which is being re-ordered as I write this. Other than that they did an excellent job and I am happy with the price considering.

SammyV
Jul 19, 2025

Great sales etiquette and they don’t throw BS at you. They get to the facts, show the price, and they don’t push. The life time warranty is what sells it.

Nancy Hazelwood
Jul 15, 2025

We met with Nelson Taylor, home improvement specialist with Paramount Builders, today. He was very professional and knowledgeable about Kohler LuxStone showers. He was very kind and patient answering the questions and concerns we had. It was a pleasure meeting him.

Tracy Topolosky
Jul 13, 2025

Nishat visited us at our home to provide us with information about the company, the scope of services they can provide, a presentation of their products, and a quote for 2 options. She was professional, engaging, thorough, and delightful. A true asset to the company. She’s invited back any time!

Maggie Steger-Male
Jul 11, 2025

Nishat was at our home today to discuss about a walk in shower. She was spot on from measuring, to explaining all the details. She helped design our shower. So Polite and Kind. Highly Recommend as she knows her Product !!!!!

Marc Juarez
Jul 6, 2025

They were great! Knowledgeable, no pressure, and up front/ honest about price, so if your looking for a lifetime warranty, reasonable timeline and financing- higky recommended

nancy meacham
Jul 3, 2025

Mike gave an excellent presentation with the amazing Kohler products. I am thrilled knowing that I have made a wise investment that will allow me to stay in my home.

Lenora Silva
Jun 26, 2025

I had a love one that was done very dirty through this company, she has tried to reach out to Nishat to see why things was done to her the way it was done and Nishat will not respond, my love one was scammed by her, please be careful with this company especially if you are a elderly person.

Ellen Ross
Jun 17, 2025

She was the best.She explained everything very well.She represented Yao very well and I appreciate her.And I will send people are away

Mary Lee Ramassini
Jun 17, 2025

Mike Fradette from Paramount Bldrs was very thorough in his knowledge of product. Very professional, friendly and helpful. I would recommend Mike and Paramount to anybody looking to remodel their bathroom.

Andrew Slemp
Jun 13, 2025

Representative was on time, pleasant, efficient & thorough with details of materials, workmanship, warranty, financing & at no time attempted to push us to a decision without being able to discuss the process privately. We proceeded with the conversion & received a most satisfying outcome. Highly recommend!
5 Star presentation.

Karen Hill
Jun 7, 2025

Kevin was Very Professional & Knowledgeable. We appreciated all the Info & not wasting time. We are Excited to get our new windows, after speaking with 4 other companies, this company is the Best fit for Our needs. Thank You for making this an easy decision.

Michael Cox
Jun 7, 2025

Mike was very knowledgeable of Kohler products and the installation process. He answered all our questions quickly and professionally. It was nice that Mike would meet us on the weekend.

Lisa Burstein
Jun 6, 2025

Nelson was a model salesman - knowledgeable, polite, patient, and willing to go the extra mile to help us make our decision. We would highly recommend him and Paramount Builders for any bathroom remodel information.

victor Harris
May 26, 2025

MIKE FRADETTE,COULD NOT HAVE ASKED FOR A MORE PROFESSIONAL INDIVIDUAL TO COME TO MY HOUSE PERTAINING TO MY NEW WALK IN SHOWER, JUST REMEMBER, YOU ALWAYS GET WHAT YOU PAY FOR.

Laurie Ploude
May 20, 2025

It was a pleasure to work with Brad Gardener.
He was patient, knowledgeable and offered to price out different scenarios for my window project.
I will update when the project is completed.

mr. Diggs
May 17, 2025

It was great they showed me a great product and I am very impressed. Thanks very much and as soon as I can afford it I will be in contact. Thank you.

Susan Peters
May 15, 2025

In beginning my search for a roof replacement, Paramount was my first contact. Robert walked me through the steps of replacing a roof, let me see and touch the materials that would be used, and was always willing to stop and answer the questions I had. I really was grateful for his presentation and for the quality Paramount provides.

Douglas Brownson
May 13, 2025

sales person was very knowledgeable of product, proposed unique options that had not occurred to me, and satisfactorily answered all my questions.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 2224 Buford Ave SW, Roanoke, VA 24015
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Warranties Offered
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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