Oaks Roofing & Siding - Pittsburgh, PA
- 322 N Shore Dr Building 1B, suite 200, Pittsburgh, PA 15212
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Oaks Roofing & Siding”?
```json
{
"summary": "Customer feedback is mixed regarding the service provided by Oaks Construction. While many reviews highlight the efficiency and professionalism of the crews, a significant concern arises from difficulties in obtaining quotes and communication issues, particularly with automated responses and hold times. Positive reviews frequently mention the quality of work and dedication from the staff, particularly in keeping customers informed throughout the process. However, some customers experienced frustration with the initial quote process and communication barriers. Overall, while many are satisfied with the finished product, the customer service aspect, especially during the quoting phase, needs improvement.",
"liked": [
"Elton and his crew came and replaced my roof very efficiently within a few hours.",
"Been working with Keenan Smith , he was prompt in preparing my estimate and sending to my email.",
"Good folks, the crews were great and cleaned up the grounds the best I've ever seen.",
"Everything about the time here was perfect.",
"They worked very hard and kept me updated on progress the whole time."
],
"dislaked": [
"Impossible to get a roof quote. Puts you on hold and transfers you from person to person.",
"I reached out to finally try and get that quote again, and they still put me on hold.",
"My only issue was a communication barrier with the crew's limited English speaking.",
"The placement of the dumpster was the only real inconvenience as they blocked me from my driveway.",
Recommended Reviews
Elton and his crew came and replaced my roof very efficiently within a few hours. They informed me what to expect for the whole process from start to finish very well. Thank you!
Impossible to get a roof quote. Puts you on hod and transfers you from person to person. Followed up with weeks of getting automated texts daily. Then I reached out to finally try and get that quote again, and they still put me on hold and were unable to do so. Then they came back and said someone could talk to me in three weeks.
Not sure if they're outsourcing labor or where the disconnect is, but wasted a good chunk of my time on multiple occasions. Talk to a real local company instead.
Very pleased with the work from this company. Very professional and Worked in a timely manner. Spent lots of time cleaning up and left with everything the way it was before. My only issue was a communication barrier with the crews limited English speaking and not understanding me when I had a question or concern. I would definitely recommend this company to do the job. The placement of the dumpster was the only real inconvenience as they blocked me from my driveway and the lateness of the completion I'm waiting for them to pick up the dumpster making me park my car away from my garage.
137 locals recently requested a quote
Company Locations
- 322 N Shore Dr Building 1B, suite 200, Pittsburgh, PA 15212
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
Companies Similar in Profile
